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[Resolved]  LPG — booking & supply problem

Sir/ Madam

I am registered consumer and our lpg distributor is Gayatri Gas Service Bhajan pura, Delhi. I am sorry to say that this distributor is not openining his office on time nor their telephone numbers are instantly recovrable. Moreover they are supplying the gas after 4-5 days from the wish. At the time of booking they are providing voucher number when we ask for the same, they misbehaving with us. Please do the needful and instruct him accordingly.

santosh kumar sharma
D-153, Gali No-5,
Bhajanpura, Delhi-53
Complaint marked as Resolved 
Verified Support
Bharat Petroleum [BPCL] Customer Care's response Oct 29, 2015 Dear Sir, we are extremely sorry for the inconvenience caused to you.  Please send us your Registered Mobile Number or Consumer Number and registered email, so that our Customer Care Team can serve you better. In the meanwhile you may also like to register your complaint at or call Bharat Petroleum Smartline[protected] for immediate support.
Complaint comments  4 Comments     Updated: ShareTweet



Respected Sir,

My self Balbir Singh having LPG Connection No. BG-7120 & using my LPG Gas Connection of BINDU GAS SERVICE, Near Air Force Station, Faridabad (Haryana), since 10 years. Sir, it’s a matter of deep regret to inform you that after so many complain regarding booking of my GAS Cylinder. As every time I personally goes to Booking Centre to book the Gas. They have 3 Contact Numbers[protected],[protected] always not in working / not pick the phone & [protected] is not reachable or switched off. Sir, If I personally book my connection, every time I absent from my duty which cost Rs. 500/- per day & how could I afford it.
Secondly last month I booked my connection & booking clerk instruct me to delivery of LPG Gas will be at spot point at Jawahar Colony, disposal Chowk, Faridabad. I request again & again that Rickshaw or your Spot Point person are giving always short LPG & to please take the delivery to me from direct Agency but they can’t hear me. At last I take delivery from Rickshaw Spot Point at Disposal Chowk, I take the delivery of LPG & weight it. I was surprised it’s 1.5 Kgs Gas short in Cylinder. I shows to the rickshaw & complain it he told me each every cylinder comes 1-1.5 kg short. I went to Agency & complain it they weight it & found 1.5 kg Gas short in Cylinder. They realize & told me to take delivery from directly from agency.

As I regularly 3 days calling but no body pick the phone call or they switched off the contact number.
Please note how can I always personally book my connection. Please help me.

Thanking you,

Yours faithfully

LPG GAS No. BG-7120
MOBILE NO. [protected].

LPG booking — LPG booking problem

I am trying to book the gas since 15/12/08 on number[protected] at the shop (opposite to BigBazar, VIP road), no one lift the phone and I am not ben able to contact the gas agency on the phone. Suddenly I have again try and the person attend the phone and did not book my gas.
This is not a first time every time I have to struggle in contacting the agency. It may pleas be reviwed and reasons may please be ascertained. Corrrective measues may please be taken to adress the grivances.

Another thing is that I have applied for double cylinder two years back, so many time I have taken an information regarding of the same issue, everytime they have said that my no is not comming yet, last time I again tried and they charged for Rs. 2200, I asked them why the amount is so high, They replied that they are giving a pressure cooker ... Is it possible to charge extra amount to take a double cylinder. please look into this matter and let me know the update. My mobile no is [protected]
Dear sir
i am a consumer of bharat gas bearing consumer no-26256 under distributer kitchen add, my problem is that nobody is giving respose over phone to book even maximum time phone is ringing but no body is attending the phone call.

please instuct ur distibuter atleast attend the phone timely.

srimanta kumar nayak
Garai bhawan
biplabi anadidas sarani
Dasnagar, howarh-711105


M/s Jagan Enterprises (Indian Gas) is the distributor for my connection. When ever I have been trying to contact the said agency the phone remains busy and many time they have a endless hold. I have been trying for more than 16 days) over phone continuously for booking the gas cylinder. But am very sorry to bring to your notice that there is no response from them. The tel. nos. provided by them[protected],) remains busy and not answering, the gas has not been booked. Every time I have to face this problem for booking of gas cylinder. Some time i measured the cylinder at my own measurement and found the gas short in 3kg to 5kg in each cylinder.

Kindly look into the matter and ask the distributor to set his system either by fax or e-mail, and have some acknowledgement system to overcome this situation.

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