LPG — Mental harassment by HP dealer

Dhiraj Agrawal

from Patna, Bihar

Address:

Balangir, Odisha

Dear sir,
I am a regular costumer ON Gaytri gas enterprises, Kantabanji (Distributor code[protected] since last many year and my consumer no. is 605048, every month we book the Gas in due date but the delivery is done at a late 10 to 30 days every month, every time we have a hot talk but the out come is zero. I have all the proof since last 3.5year. i am mentally disturbed due to their harassment. This is not fair in the democracy, hoping for your quick response.

note-
I am enclosing the date of booking and delivery of last 1 year.

Booking date. Booking no. Delivery date. Days late
21/01/2011 1743 10/02/2011 16 days
04/03/2011 171 22/03/2011 18 days
12/04/2011 584 05/05/2011 23 days
04/06/2011 158 07/07/2011 34 days
16/08/2011 1285 02/09/2011 17 days
24/09/2011 89 04/10/2011 10 days
25/10/2011 368 13/11/2011 18 days
09/12/2011 363 23/12/2011 14 days

Whole the year we have received only 8 LPG refill. in spite of 15-16 LPG refill

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Comments

N.K.Roy

from Mancheral, Telangana

HP-LPG-domestic — Harassment

Inspite of requesting your dealer [ M/s.Chatterjee Enterprise, Jodh pur Park, Kolka, Ph no.[protected] ] that I will lift the cylinder from his shop by myself they said that I have to wait for a week as because I was not at home on the day the deliveryman came, due to some emmergency although more than one month has passed from the date of receiving the last refill.

Thanking you
Sourav Mazumder
Consumer No : 608011
102 Regent Estate
3rd Floor
Kolkata - 700092.
Cell - [protected]

Subrata Pramanick

from Kolkata, West Bengal

comments on LPG delivery — Harassment by Delivery Boys of M/s. Flamecraft

Delivery Boys of M/s. Flamecraft Creating Problem

It has become a practice of one of the delivery boys of M/s. Flamecraft to charge Rs.335/- or more for a cylinder of LPG to the first floor at my residence when the cost of a cylinder (including delivery cost is Rs.328.70 only).

Today while delivering a cylinder, the delivery boy has threatened that he will not supply cylinder to the first floor if we do not pay him Rs.335. The same person has created similar problems with my wife in the past. Reporting the matter to Flamecraft did not yield any result.

We do not know whether we have to pay extra amount for delivery to the first floor. If that be so, kindly advise us accordingly. Otherwise I would request you to Advise M/s. Flamecraft, that they should stop threatening their subscribers in future and the delivery boys should accept amount mentioned in the Bill.

Subrata Pramanick.

Subrata Pramanick

from Kolkata, West Bengal

LPG — Harassment by dealer

Delivery Boys of M/s. Flamecraft Creating Problem
This is a correction of my previous complaint.

It has become a practice of one of the delivery boys of M/s. Flamecraft to charge Rs.335/- or more for a cylinder of LPG to the first floor at my residence when the cost of a cylinder (including delivery cost is Rs.328.70 only).

Today while delivering a cylinder, the delivery boy has threatened that he will not supply cylinder to the first floor if we do not pay him Rs.335. The same person has created similar problems with my wife in the past. Reporting the matter to Flamecraft did not yield any result.

We do not know whether we have to pay extra amount for delivery to the first floor. If that be so, kindly advise us accordingly. Otherwise I would request you to Advise M/s. Flamecraft, that they should stop threatening their subscribers in future and the delivery boys should accept amount mentioned in the Bill.

Subrata Pramanick,
For D. Pramanick.
Customer No. 01336
Customer No: 01336.