Make My Trip — Flight cancellation Money not refunded | |||
1. On 27 December 2012, we had booked 3 tickets to changdigarh via delhi from bangalore. 2. On reaching delhi they announced that the flight has cancelled and you need to make your own arrangement for going to chandigarh.In zero visbility and cold temeprature we reached in the night at 1. 3. To be on the safer side i called make my trip cutomer support for intialling the refund. Customer support asked me to give the phone to the jetkonnect attendent available there to confirm that the flight has cancelled. 4. Jet konnect attendent told that they cannot put any stamp for reimbursement as the flight was booked from make my trip. 5. I asked customer care executive if re quires anything in writing or stamp that flight has cancelled, He said no it is not required and the cancellation is in progress and we will get money in two weeks. 6. From 27 December 2012 till now we are chasing Make my trip for giving the money back and they have been saying they will reimburse and then they cancell the refund as they are saying they cannot get the status from jet konnect that the flight got cancelled. Was this information helpful? | |||
 6 Comments | |||
Comments
I am also a highly dissatisfied makemytrip customer, I had to cancel too an makemytrip besides the flight booking charges charged my card a cancellation fee too and claim that they will be refunding it which has not happened after n number of calls and n number of emails. Only bogus "Namaste" emails rendering no information, now lately a a customer support kavita verma has demanded my banking information like routing number and swift code and account number to make the refund and this seems like a not to do thing to me, please if anyone else has been furnishing their banking info to these people share their experiences so I may know if its ok to give them banking info because so far i doubt this as necessary .
Make My Trip — not refunded money
I had booked a flight ticket using netbanking and cancelled it.Even after 18 days i am not getting my money back.if i call they will tell they have refunded it.even i have sent them my bank statement.still they are not taking any action.please check to it and and take necessary action Please help us in getting the money back
Refund Amount still not credited its been more then 40 days now
I have cancelled my Flight Booking on the 12th of Feb 15 and still my money has not been refunded. My booking Id is NF[protected].. I have called them many times but they only promise to call back which they never do.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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MakeMyTrip — money not refunded after cancellation
there were flight tickets booked thorough makemytrip on indigo airlines in jan-09 for flights in feb-09.due to personal problems the ticket was cancelled at the airport counter.but as checked with indigo staff the amount 1550/- has to be returned by make mytrip.severals mails and calls have been mailed but no response.