MakeMyTrip India Complaints & Reviews

I booked a room in New Delhi with makemytrip website. when I went to checkin at the hotel i found the pictures they had advertised to be nothing like the hotel and the condition of the hotel was filthy with smell o[censored]rine every where and broken furniture and dirty bedding. I called makemytrip and complained about the same and said I need an alternate. They promised me a refund and asked me to find another hotel by myself.
I found another...

Dear Sir,

I have booked a online tour package of kasmir on 6.06.12 through makemytrip under my booking ID no. IN1206B03674 from 10.06.2012 to 15.06.2012 . In which we have paid Rs.39000/- for delux rooms. We have facing following problems in during my trip.

1. The booking of my 1st hotel on dt. 10.06.2012 is not confiming by make my trip team until unless start journey . I have make so many calls in roming...

EMAIL TO CEO (DEEP KALRA) , This is to bring to your notice the kind of service your bus operators providing to passnegers who are booking tickets through your site. Below are 2 reservations I made last week and challenges faced.



1. Delhi - Katra ( ID - NU[protected], 4 seats) on 8th June



- on 8th June i got a call from operator at around 4pm that Volvo is faulty today and...

I booked my trip from USA to Bombay, India and back. During the booking of the ticket I was informed that to change the date I would have to pay $300 plus the difference in airfare But I wasn't informed about the fact that they are allocated only few tickets for a particular class and that I would be unable to get a ticket or change my class. So due to medical reason I have to change my tickets and after being hung up on, being promised...

I had availed an International Travel Package from Makemytrip.com. The overall cost of the package was a hefty sum. As consolation (was till now) I was given Make my trip discount vouchers worth INR 20,000/-. These shopping vouchers could be used against shopping at certain brands such as Reebok, Marks n Spencer, CCD, Barista, etc etc.
First of all some of the discount vouchers had already expired at the time I received the vouchers....

Our group of 16 had a horrible experience with Make My Trip when we went on their Kashmir package from 19th to 25th May 2012. Some of the points on which Make My Trip terribly goofed up are :-
1) Despite booking at the beginning of February we were not provided details of the hotel till 3 days before travel
2)14 o[censored]s were booked on JetKonnect and 2 on Indigo. But at the last minute without prior intimation the 2 were issued...

After booking the package, The tickets & hotel vouchers are promised to be given 3 days before the departure. But in our case, it wasn’t delivered till the day before the departure. Also, we need to call again & again for the same. Your Customer care executive Kept us on hold for almost 30 minutes. It took me more than a hour to get the thing done. Each time the calls gets transferred to the new executive to whom we need to explain...

Makemytrip gives upto 75% cash back on the booking amount of the subsequent booking if we make a new (first) booking on makemytip.

The discount is as advertised here:
http:/Www.Makemytrip.Com/Promotion/Includes/Hotelstay-t&cs_04042012.Html

I made a new booking (hotel) on makemytrip.Com and used the booking ID of this booking for discount on second booking (hotel).
But when I tried to use the...

in my trip there is so many problem but first no hot water in my shower and realy bad food serve in hotel i have to order for drinking water but they give us to after 7 hour i have complaint in company they give we give u only 2000 refund i have stay 2 days in shimla and 3 days in manali i have to paid 43000 rs plz help me for more refund because i have to waste my money plz rep on this id [protected]@yahoo.in...

Hi, I have purchased a International ticket through Make My trip worth Rs: 4,21,000 ( Four lakhs twenty one thousand) routing through six countries which is NON Refundable and NON changable on a emergency official trip to South American countries on 2nd June,2012 from hyderabad to Brazil, 9th June Brazil to Argentina, 13th June Argentina to Mexico, and other countries. But due to delay in getting the Visa's I have to postpone the travel...

VERY TRUE !!!! AFTER SEEING THE MEDIA AD OF MAYKEMYTRIP THAT....MEMORIES U WILL NOT FORGET......
I GOT ACCOMODATION BOOKED IN HOTEL BRIDGEWAY FOR 3 DAYS OF 2 LUXRY ROOMS IN SUMMER HOLIDAYS MAY, 2011. FULL PAYMENT MADE IN THE MONTH OF FEB-MARCH, 2011. ON REACHING THE HOTEL WHAT I GOT CAN U IMAGINE........ONE FAMILY ROOM INTERCONNECTED (ON BACK SIDE OF HILL VIEW) OF WHICH ONE IS ROOM EQUIVALENT TO LUXRY ROOM AND ANOTHER INTERCONNECTED...

I had booked a Holiday Package to Kashmir by Local Franchisee of Make My Trip - M/s Impect Marketing, Dhillon Complex, Bhilai, Chattisgarh in May 2012. When i reached Kashmir, I was told that the Houseboat on which i was suppossed to spend 1 night was changed. Later it was found that the hotels in Pahalgam and Gulmarg were also not the same as mentioned in the Voucher. The new hotels were inferior to the ones that were mentioned in the Vouchers...

I had taken on-ling Booking for Honeymoon Package for 3 nights and 4 days for my son who is recently married with Make My Trip Vide Booking Reference ID No. INW1205B00 101 for which I had remitted Rs. 24,000/- to Make My Trip. They make arrangement with Hotel Royal Partk Resort, Manali saying that it is a 4-star Hotel in Manali.

I was really a shock when I received a Telephone Call after my son had left from Delhi to Manali...

http://www.makemytrip.com/

This is about my recent transaction with http://www.makemytrip.com/ regd bus tickets...

I am disappointed with their cancellation policies and decided not to go with them for any sort of flight/rail/bus booking in future....

makemytrip.com cancellation policies are not only ridiculous but cheating customers by saying "This cancellation policy is liable to change...

I had booked airline ticket for travel from Ahmedabad to Seattle(u s) and from Seattle(u s ) to Ahmedabad through makemy trip online booking portal.Due to unavoidable circumstances I requested the company to either cancel the ticket or postpone date of journey.They simply rejected the request stating that once the journey started the ticket can't be canceled and according to air line rules it can not be postponed too.There is no such...

Makemytrip - Miscommunicating & refusing to Refund

Dear All,

I booked a ticket through Makemytrip.com (UN[protected] Chicago, IL to Mesa, AZ) and for some reason I had a problem travelling.
Before cancelling the ticket I repeatedly asked Vishal Sharma, the agent about the cancellation charges and he said charges are $ 80 and rest would be refunded back. I asked him at least twice and he repeated...

Ticket were booked in www.makemytrip.com on[protected] against booking ID: NF[protected], booked amount 13263/-. The ticket were cancelled on[protected], cancellation fee 2000/- refund amount Rs 11263/-.

Makemy trip refunded only Rs 4813/- out of Rs11263/-. for remaining amount, they said refund was done on same date and need to be checked in bank.
I called make my trip more than 5 times but everytime makemytrip customer...

I booked my 02 days vacations at Munnar in Hotel Munnar Inn via M/s makemytrip. It was a nice stay but i didn't get what i desired. I browsed the net for about a week before planning my stay at Munnar and after going through numerous pics and availability as per internet records of makemytrip site i zeroed on hotel Munnar Inn and got it booked. But to my utmost surprise, just few days before my scheduled booking i received a call from...

I have booked a return ticket from Makemytrip (Booking ID: NF[protected] from Mumbai to Lucknow and return via kingfisher airlines. i was informed that my flights are cancelled and I will get full refund for that sector and no alterante option was given.

Now make my trip is not processing my refund(only half refund has been made).

They have told me that they are going to reply to my query in 24 hours on...

While booking the flight, MAKEMYTRIP charged Rs 2574 as taxes. Unfortunately I missed the flight. Airline is saying I was noshow for the flight and can only refund the tax amount which as per them is Rs 692/-. The booking ID is NF[protected].

Passenger Names Type Base Fare Taxes & Fees Total
Mohammad Waseem Akhtar Adult Rs. 3520 Rs. 2574 Rs. 6094
...