MakeMyTrip India Complaints & Reviews

I had booked airline ticket for travel from Ahmedabad to Seattle(u s) and from Seattle(u s ) to Ahmedabad through makemy trip online booking portal.Due to unavoidable circumstances I requested the company to either cancel the ticket or postpone date of journey.They simply rejected the request stating that once the journey started the ticket can't be canceled and according to air line rules it can not be postponed too.There is no such...

Makemytrip - Miscommunicating & refusing to Refund

Dear All,

I booked a ticket through Makemytrip.com (UN[protected] Chicago, IL to Mesa, AZ) and for some reason I had a problem travelling.
Before cancelling the ticket I repeatedly asked Vishal Sharma, the agent about the cancellation charges and he said charges are $ 80 and rest would be refunded back. I asked him at least twice and he repeated...

Ticket were booked in www.makemytrip.com on[protected] against booking ID: NF[protected], booked amount 13263/-. The ticket were cancelled on[protected], cancellation fee 2000/- refund amount Rs 11263/-.

Makemy trip refunded only Rs 4813/- out of Rs11263/-. for remaining amount, they said refund was done on same date and need to be checked in bank.
I called make my trip more than 5 times but everytime makemytrip customer...

I booked my 02 days vacations at Munnar in Hotel Munnar Inn via M/s makemytrip. It was a nice stay but i didn't get what i desired. I browsed the net for about a week before planning my stay at Munnar and after going through numerous pics and availability as per internet records of makemytrip site i zeroed on hotel Munnar Inn and got it booked. But to my utmost surprise, just few days before my scheduled booking i received a call from...

I have booked a return ticket from Makemytrip (Booking ID: NF[protected] from Mumbai to Lucknow and return via kingfisher airlines. i was informed that my flights are cancelled and I will get full refund for that sector and no alterante option was given.

Now make my trip is not processing my refund(only half refund has been made).

They have told me that they are going to reply to my query in 24 hours on...

While booking the flight, MAKEMYTRIP charged Rs 2574 as taxes. Unfortunately I missed the flight. Airline is saying I was noshow for the flight and can only refund the tax amount which as per them is Rs 692/-. The booking ID is NF[protected].

Passenger Names Type Base Fare Taxes & Fees Total
Mohammad Waseem Akhtar Adult Rs. 3520 Rs. 2574 Rs. 6094
...

I have refered " Make My Trip" to my German friend Mr. Andreas Rieche , he has booked the vacation : Reference ID :[protected]. The booking for complete trip was made in January 2012 for the tour in Febuary 2012. The package includes 2 flights (Pune - Delhi/ Jaipur- Mumbai) as well as car for Delhi/ Mumbai and overnight accomodation at Delhi / Agra/ Jaipur . The order was cater by the executive name Mr.Deepak Kull ([protected])br...

From last 6 months whenever i try to make any booking through makemytrip, my tkts never get booked before 3-4 attempts and my money remains with makemytrip for 6-7 days. I must have paid atleast 2000 to 3000 Rs as interest to make my trip against the refundable float.

But yesterday was the worst, i arranged for Rs 10000 for flight booking and have to go to delhi for urgent work, my total money got deducted including return...

I would like to bring to your notice the horrible experience that I have to face while departing from Manali to Delhi via bus booked from MMT… I had booked two Volvo bus tickets (City Land Travels) MMT for Apr 8, 2012 i.e., last Sunday… for me and my wife accompanied with my one year old kid…

At the time of boarding the bus, it was noticed that the bus was not Volvo it was just a sub-standard AC bus… without having...

--- On Sat, 4/7/12, Siddharth Khubchandani <[protected]@yahoo.com> wrote:


From: Siddharth Khubchandani <[protected]@yahoo.com>
Subject: RE: Fw: VB: Flights status [Reference:[protected]]
To: Deep.[protected]@makemytrip.com, share.[protected]@makemytrip.com
Date: Saturday, April 7, 2012, 9:54 AM


Called make my trip to know what 's happening...

Booking ID No.: IN1203B06296
Subject of my mails: IN1203B06296-B2C-OFF-Air Domestic
I was under the process of booking a ticket from Guwahati to Delhi on 26th Feb, but due to some connection problem, the transaction got failed from
makemytrip's end, whereas my bank deducted the amount. The ticket was *not booked*,and Rs. 4377 was deducted from my account. I had already spoken to their 4-5 service executives, but...

I have booked a flight via makemytrip from bangalore to Gwalior for 24th Feb 2012.
But as the flight was cancelled so makemytrip assured me that my whole money (16004 Rs.) will be refunded back and the process will take 5-7 working days.
I received this communication from makemytrip on 23rd Feb and after that I received only 1116 Rs. on 29th Feb.
After follow up multiple times there was one more refund of 4949 Rs. on...

I have booked a ticket for Delhi -Dubai (one way)thro make my trip.com having booking ID-NN[protected] on 11.02.12 for journey dated 28.03.12 with total cost of 6826.00.My journey was confirmed thro IT_41 with kingfisher airline PNR-COUTTD.

2 days prior to my journey i.e on 26.03.12 ,when i asked the flight status it has been communicated by KING FISHER and MAKE MY TRIP both that the said flight is unoperational-only full...

sir/madam,

i have booked a round trip from Lucknow to Mumbai from make my trip online. the booking id is: NF[protected]. i would like to launch complain about the misguidance and inconvenience faced by us due to them.
firstly, on the on the of my travel dated 24th march 2012 i received a mail( attachment provided) that my flight has been cancelled but after rechecking from airport i found they misguided. i have launched...

please note that I vivek gandotra has not yet received the refund amt of rs.5307/- against a hotel cancellation whose cancellation ref # is IN1203R0079723.this was for a hotel booking in hotel monal at Dalhousie from 28/03/2012 to 02/04/2012.the expected refund date against the cancellation was 28/03/2012.but till now I haven’t received it. What is the cause of such a delay? The hotel booking id is: NH[protected].
The foll are...

--- On Wed, 3/28/12, Siddharth Khubchandani <[protected]@yahoo.com> wrote:


From: Siddharth Khubchandani <[protected]@yahoo.com>
Subject: RE: Fw: VB: Flights status [Reference:[protected]]
To: Kajal.[protected]@makemytrip.com, [protected]@makemytrip.com
Cc: deep.[protected]@makemytrip.com, [protected]@yahoo.se
Date: Wednesday, March 28, 2012, 6:32 PM


No...

Respected Sir/Madam,

I am Navneet Gupta and I had taken a holiday honeymoon package (Amritsar and Dharamshala) from your company.
My booking ID no. is - IN1203B07263
My date of booking - 13/03/2012
Guest Name - Navneet Gupta
Amount Paid- Rs.51,000/-

This package was suggested to us by your executive Mr. Harjeet Singh (Extn : 3877 | Deskline :[protected] | E-mail : Harjeet.[protected]@makemytrip.com)...

I have purchased international flight tickets from makemytrip.com booking with the full amount of Rs78896 for two pax and the flight was kingfisher airlines, but as per current problems going on with the airlines the flights have been unoperational, after calling and mailing several number of times to makemytrip i was only informed about the cancellation refund and after deducting charges i just got intimation of mobile message of Rs62296...

Why should I pay for the service fee when the company don't treat the customers well .Don't reply on emails ?Don't advise about the schedule change


--- On Thu, 3/22/12, Siddharth Khubchandani <[protected]@yahoo.com> wrote:


From: Siddharth Khubchandani <[protected]@yahoo.com>
Subject: Re: Fw: VB: Flights status [Reference:[protected]]br...

Hello Sir/Mam,
My name is Someet Singh. I booked my vacation to Jaipur on 28th Dec, 2011.Which includes my hotel and flight fare. Any how my flights got canceled and airline people refunded my money back but Make my trip people are not refunding my money.
Its being 2 months i kept on calling but every time they give me new reference ID to me but they are not in mood to refund my...