[Resolved] MakeMyTrip — Refund not done / around 2 months / NO valid reason provided till date | |
MakeMyTrip Booking ID : FLT[protected] Cancellation Confirmation [Incident:[protected]] Approximate Refund Amount Rs. 6,465 Approximate Refund Amount (In words)SIX THOUSAND FOUR HUNDRED SIXTY FIVE ONLY(INR) Though Cancellation done on Feb 19 2010, I have not received any refund till date. Also I called customer care at least 10 + time however they are not able to give any concrete answer. They always gives different reasons and they have permanent reason that they have escalated to concern department and things would be done in 72 hours. That 72 H has not come in last 2 months. Also the web site is not giving the correct status about refund and saying that amount would be refunded till 26 March 2010 Let me know what could be further action which can be taken on the same Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 4 Comments | |
Comments
Hii,
I have got the refund. But I have got only Rs.46711 refund it should be Rs.47196. Look into matter and make sure that I get all my money back.
Dilip Reddy
I have got the refund. But I have got only Rs.46711 refund it should be Rs.47196. Look into matter and make sure that I get all my money back.
Dilip Reddy
MakeMyTrip — Refund not done
I booked an international flight from Hyderabad to Singapore. And I canceled it before few days of flight date. It been two months, I havent recieved my money back.I have called several times to customer care, no response. I have written to management chain, no response.
All they say is 'sincere apology', but I hardly feel you really mean that.
I have been writing to these unprofessional guys on daily basis & yet nothing moves in any direction. Makemy Trip claims big in their adds but it so hollow from inside for customer service. I dont think they even know meaning of customer service. Just imagine you have to run behind to get your own money back.
Some body responded me on 8th Dec that they would get back in 48 hrs, but till now, 16th Dec, nothing has happened.
You & your money at risk while you deal with makemy trip......!
Dear Customer,
With reference to your post above, kindly share your booking id in order to retrieve details. You are also requested to email the same at [protected]@makemytrip.com quoting your booking id in the subject in order to assist you better. Our representative will get in touch with you after we receive your booking id.
Regards,
MakeMyTrip Care
With reference to your post above, kindly share your booking id in order to retrieve details. You are also requested to email the same at [protected]@makemytrip.com quoting your booking id in the subject in order to assist you better. Our representative will get in touch with you after we receive your booking id.
Regards,
MakeMyTrip Care
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Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
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Make My Trip — Refund not done
I made a cancellation on 22nd of March 2011 for the booking Id IN1103R0111606and the cancellation no. is IN1103R0111606 I was supposed to get the money refund by 29th of March But till today I havent heard anything
When ever I call them they say they have a technical failure and money will be refunded in next 5 working days. This nothing but utter harassment of consumers.
P Dilip Reddy,
[protected]