MakeMyTrip India Complaints & Reviews

Make my Trip ruined my holiday plans at the last moment> Wanted to go to Jim Corbett for a nice holiday with my family, booked my hotel Jim’s Jungle Retreat, Corbett from 2nd to 4th April 2010. Received a confirmation mail from Make My Trip that the room has been booked and the same was followed by a Hotel booking Voucher from MMT, which so ironically said "Kindly note, your booking is CONFIRMED and you are not required to contact...

Dear Sir,
1. On 31.3.2010, I booked two air tickets on line using the website "Make My Trip" for the journey between Port Blair & New Delhi against booking id FLT[protected] costing Rs. 19,838/- using SBI ATM cum Debit Card.

2. It was noticed on the same day that my account was debited twice on 31.3.2010 for the same journey.
3. I immediately contacted the Call Centre and as per their advice,...

I booked ticket through makemytrip. com on 05th March 2010 from Mumbai Central to Indore. My makemytrip booking ID was RAL [protected].The mode of payment was E-payment through ICICI Bank Ltd. Due to some technical problem the transaction got failed and the ticket was not booked, but the amount Rs:2369/- was debited from my account. I lodged complaint with makemytrip but till date my amount has not been credited to my account....

Hi,

I made a payment of Rs.7719 on 20th November, 2009 for the MMT festival offer ( where it had MMT's yearly membership+ Domestic flight and hotel dicount vouchers+ International hotel and flight discount offer + Free watch).

It has been more than 4 months and I have still not received this kit. I have made numerous calls to your call center and have also written couple of mails to the customer support...

I booked ticket through makemytrip.com on 02 march 2010 from Coimbatore to New Delhi, the mode of payment was my state bank debit card. due to some technical problems the transaction got failed and the ticket was not booked, but the amount Rs:3429/- was debited from my account. I lodged complaint to both makemytrip and ccavenue but till date my amount have not been reversed back to my account. Customer care associates asked me to wait for...

I was offered a LIFETIME card by EMPLOYEEs of Indiatimes, as told by the persons on the telephone. This offered LIFETIME discounts at certain places, as well as some vouchers for discounted travel by Make My Trip, in assosciation with shiftthoughts.com .
On enquiring about the cancellation procedure, without using any of the benefits, I was not clarified as to how I can do it. But with IndiaTimes and Make My Trip being involved, I...

Sir, i had made a hotel booking at makemytrip.com. The Hotel Confirmation Voucher,
MakeMyTrip Booking ID - HTL[protected].

Even after having a confirmed booking, i was denied the room at the hotel. Neither did the makemytrip.com or the hotel had the courtesy to even inform that they have cancelled my booking without any intimation. Also no-one has taught them to be polite & have humility.

an extract...

Please read below emails been sent to the makemytrip sales team to refund my money and the wrong commitment and wrong information been given to me by their sales executive to sell a promotional offer to me. but they are not replying me and giving me any refund


Hello,

This email is to let you know that I received the call from your sales team and they did agreered that the promotional offer was sold with...

I am absolutely shocked and frustrated with the pathetic customer service (of Makemytrip). It is evident that they are just interested in selling a product without caring a damn for the customer.

On 24/02/10, I tried to book international flight (Flt date: 18th March, Flt MS 425, Sharm el Sheikh-Luxor, Egypt Air), using Net-Banking.
On the first attempt, there was a debit of Rs.10,460 but due to an error at their server...

I had booked tickets online through Makemytrip for my Mom & brother from Mumbai to Goa and back in Sept 2008. The total fare was Rs. 14,118/- However, after checking my credit card statements, I found out, that the Company has taken the same amount from me twice.
I then wrote a letter to Makemytrip regarding this and after repeated emails they agreed to refund the money. They said that the money would be reversed to my credit...

I have booked 5 tickets from kochi to kolkata on 26th March 10 in spice jet on makemytrip.
As per my understanding the spice jet flight is a connecting flight.
Passenger has to travel in SG112 from kochi to mumbai and then in SG804 from Mumbai to Kolkata.
Flight no. SG804 is NOT mentioned anywhere in the Invoice / E-Ticket / Itenary.
The E-Ticket also mentions "Non Stop" flight.

Feel...

I had booked 3 air tickets with MakeMyTrip.com in October 2009 ffrom Delhi to Jammu. I had to cancel the tickets due to some family circumstances and was promised refund after minor cancellations. The site currently says cancellations have been processed but I have not received the money back into my account.

I have written at least 10-12 emails and have called at least 5-6 times in last 6 months to their call centres. Everytime...

Sir/Madam,
With due respect,i would like to inform you that I made a "hotel booking" through www.makemytrip.com and just after making the payment i recieved a mail that my booking has been cancelled due to unavailabilty of rooms in the required hotel and thus my account will be refunded within 10-15 working days.But the refund has not been done.Since the booking was made on 24th December,2009,so it has been already around...

I have canceled the flight which I have booked for my wife from Bangalore to Frankfrut. It alreday 3 months are over, I have not yet got the refund money. When ask them they keep telling me that they will refund in 3-days. I have attached the mails also, but until now there is no refund.

This is really very poor customer service, I fed up with asking them many times... !!!
Please help me in getting my refund at the earliest.br...

I have tried to book train tickets from Makemytrip.com, 2 times. After I payed the amount, due to technical problems, i didnt get tickets, but amount is credited. I got a mail saying that they will refund it in 3 working days but didnt get any refund even after 10 days. I have called them and mailed them but no response. Please let me know what can be done regarding this....

I made a reservation on Makemytrip.com for a flight from Detroit (DTW) to Newyork (JFK) on Delta Airlines and onwards from Newyork (JFK) to Chennai (MAA) on Jet Airways. I was initially impressed by the affordable price (saving about $200 compared to the Jetairways.com, Lufthansa.com or Delta.com). But the old saying "if its too good to be true, then it probably is a scam" reminds me to never do this again!

Makemytrip...

Sirs,
On 27th and 28th Ihave tried to book air ticket Hyderabad to delhi using the services of Make my Trip.com.As the transaction could not be completed due to a problem in their server.Several attempts were made with no success.I received an intimation on my mobile phone thro sms that by balancedue is RS 22,000..Iam yet to receive the monthly statement so as to furnish more details.When the merchndiser Make my trip .com has not...

Dear sir,
To day i made a railway return ticket booking from: borivali to new delhi but after making payment it shows
"unfortunately, your transaction could not be processed because of a temporary connectivity problem. we request you to please try making the payment again, in case you still face any issue, please reach out to our customer care team for assistance on our toll free number at[protected]mtnl/bsnl) or...

Dear make my trip...

Now a days i am really fed up with your system!!!

I had tried to book flights for my family to travel from kolkata to bangalore on february 28th 2010 in indigo air. the payment was processed and i happened to pay the money through my federal bank net banking gateway. after the payment is done and the cash has been deducted from my savings account, the message in make my trip page was :br...

They have Charged Me the entire ticket amount . But there are no signs of My Reservation. I am Supposed to travel in two days.And I Tried to book my tickets under tatkal. These people have completed the amount transaction but not booked my tickets. I've spent hell lot of time to contact their customer care. But not been able to contact any person As they just put us on Hold.. All my travel plans have been Spoiled because of this incident....