MakeMyTrip India Complaints & Reviews

Dear Sir/Ma'm,

The complete details Regarding my issue are Mentioned in Trailing Mail, and in brief my complaint Summary is:
I received a call from your Mentioned Outsource Company, Regarding a Voucher Scheme Package, and they promised to deliver the same within 21 days, but they failed to Deliver the same with unspecified reason,Besides this I made Regular calls for 2 months to Remind them about their commitments,...

Dear Sir/Madam,

On 14.01.2010 i was booking an airline ticket on www.makemytrip.com for Delhi-Blore-Delhi trip(details mentioned), thru SBI ATM cum debit card(Maestro card).After making the final payment of Rs.6560/- thru the Debit card,there was some "server error" dispalyed.The ticket was not booked , however the money got deducted from my account.The details of the Bank n the flight is mentioned below:
br...

i have booked the ticket with the help of make my trip on 2 january 2010 from Delhi to Jammu,but while payment procedure my transition failed by pnb debit card,my account number is [protected]....

Hi,
hi my MakeMyTrip Booking ID -FLT[protected]
details:
Airline : Kingfisher Class
Sector : CCU-BLR
Flight : IT-3434
Date of Travel : Wed, 02 Dec, 2009

For some paper ticket related issue i canceled my ticket, and as per discussion with makemytrip customer care, i send all documents.
After that i got a sms and call from you, i will get refund of Rs 3809 and this amount , i will...

I booked the hotel from Make My Trip through phone and the executive Paras booked my hotel for Mahabaleshwar. When I tried to confirm the booking from Hotel, they said that they are completely sold off and MMT can't give you the confirmation number. When I got back to MMT they insisted that booking holds good, but I insisted and asked them to check with the hotel, then they got back and confirmed that yes, its a wrong booking from their...

Dear sir/madam,
Reference is made to tele promotion from makemy trip on 11th Nov 09, wherein I was offered certain discount vouchers from the company on a payment of Rs. 7719.90/-. Though the delivery was to be made within 21days, I have still not recieved these vouchers. Thereafter on 31 Dec 09 I had requested the company to cancel the transaction on the grounds of non receipt and refund the amount which had been deducted for the...

I Booked a Flight ticket for the following date, from Pune to Delhi, on 5th Jan 2010, using the website for Make my trip.com
Make my trip Booked me a Unconfirmed Ticket from Pune to Delhi, by Indigo Airline
And a Confirmed Booking from Delhi to Ranchi, by Indian airlines.
On calling Indigo Airlines, I found there was no reason from Indigo airlines for not confirming the Flight, They said, Make my trip needs to confirm...

While booking my ticket on MMT through my mobile, after giving the credit card details i got the message "sorry for the inconvenience, your payment could not be fulfilled successfully". So thereafter I went and made my booking on internet. To my surprise I have now got confirmation of both the bookings on my email. On talking to your customer care, no positive response has been recieved. The bookin ID of ticket booked thro'...

My sister had booked a flight from Kolkatta(CCU) to San Fransisco(SFO) using Makemytrip website. This wasn't a direct flight. She had to go to New York(JFK) via Delhi in Air India(AI-101) and then take a connecting flight from JFK to SFO.

However, her AI flight got delayed by about 14 hours and hence she reached late by 14 hours in New York. Upon enquiring about the connecting flight, she was informed by the AI people...

refund of cancelled ticket not received

i booked a flight ticket on 18th May 2009, from AHMEDABAD to KOLKATA travel date 15th Nov 2009, through make my trip.com.i cancelled my ticketFLT[protected], on 6th Nov 2009.it was said from their side that refund would reflect on my account in next 7 business days but so far ten(45)days have passed and i am yet to receive my refund....

i dont know is it company policy...

This is to bring to your notice that, we had a bad experience by opting for Make my Trip as our travel agent. The problem started at the booking stage itself. We had booked for your package tour to Kerala (Hills and backwater). After we made the payment, our vouchers came in batches and that too after several calls and reminders. Calling your customer care is a pain as we need to repeat the same things to different persons. The person booking...

Dear sir,
I have transfered 9720.00 through internet banking on dated[protected] from my pnb bank a/c no. [protected] to
But by mistake linked failed when i did the payment, money was teken from my account,but not got the tickets.
money was debited from pnb a/c
my booking id no. is - IN0912B05280. ( makemytrip booking no.)

This money is not returned back to pnb bank till now.
Already...

I booked an round-trip air ticket on Nov 11 with booking ID of FLT[protected]. The total charge was Rs4873. At night I was called and told the return flight 9W-2121 was not available. I checked the website again and when the service person called back, I told her to change the return flight to G8-371 (from the flight on Sun night to Mon morning). I remember the quoted price of G8-371 at the time was Rs200-300 cheaper than the 9W-2121. But...

On 6th December around half-past ten, I booked a return ticket to Colombo on 15th Dec 2009 and 13th Jan 2010. At first the booking was rejected, but I was charged. Fortunately they confirmed my ticket the next day.

Unfortunately I had to shelve my plans for a trip to Colombo. So I made the first call on Friday 11th Dec to Make My Trip Customer Support to cancel the booking and secure a refund. I tried a couple of times but...

Makemytrip id:ral[protected]
I booked the above e-ticket online 20 oct. via makemytrip.
Last thu (10 dec.) i found that i can not cancel this booking online and i send mail to makemytrip 3 times. up to now i only receive one automail said that "we will get back to you within 24 hours..." on 11 dec. but until today (14 dec.) i get nothing news for this case : (
The boarding date of the e-ticket is: 18 dec.2009,...

On 6th December, i tried booking an international flight thru' makemytrip.com.
The transaction failed. But my credit card was charged an amount of Rs.9385/-

Calls to their customer care number do not elicit any proper response about refund.

This kind of service will only dimish business flows in the future.

-praneet kumar...

I had booked 2 tkts with foll PNR - ZXSXLY, ZXSYG4 thru' makemytrip.com's telephone travel agent. The call was attended by one Mr. Himanshu Handa. I was informed that my credit card would be charged Rs.33000/- per tkt (total - 66000) for both the tkts.
But my credit card was charged 4 times for the following amounts: 22000, 18000, 15000, 80000; total - Rs.135000/-

An extra 69000 was charged for no reason. Also,...

I had booked a ticket from Delhi to Casablanca on the Emirates through Makemytrip.com. Later I cancelled the ticket through Emirates. Emirates said that since I had booked the ticket through a travel agent the money was refunded to the travel agent ie makemytrip.com.

When I spoke to Makemytrip.com they said that there would be no refunds on ticket cancellation.

So this means my money which Emirates returned...

sir,
I have made booking with makemytrip.com on 18th oct'09 for to and fro flight from ahmedabad to delhi. Departing flight on 3rd,nov'09 with Spice jet and the return flight on 5th,nov'09 with Kingfisher red for my parents Mr. Vinod Doshi and Harsha Doshi.The amount for entire booking was Rs. 9024.
When the process of making payment via credit card was midway there was error in connection on the website , i...

All,

The experience I have had with makemytrip folks has been by far the worst ever customer service that I have experienced or heard of! I must've talked to about 8 different support individuals at makemytrip.com over 28 hours period, on the phone most of the time, and to my amazement none of them focused on addressing the original request of reissuing the ticket and getting a new e-ticket number in a timely manner....