MakeMyTrip India Complaints & Reviews

Hi,

I have booked Bus ticket from Mumbai to Ankleshwar for 23rd Feb 2010 using MakeMyTrip.com online booking facility. I have booked 3 tickets of A/C sleeper class and when I have checked my ticket it was showing Bus Type as 'A/C Sleeper' and Seat Type as 'Seater'. I did not understand this and I have raised a query regarding the same to MakeMyTrip.com.

They told me that there is no such bus...

Indiatimes [protected]@indiatimes.com

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RE: refund not received [Incident:[protected]]

[protected][protected][protected][protected]
From : Seema Malik <Seema.[protected]@makemytrip.com>
Subject : RE: refund not received [Incident:[protected]]
To : VIJAY SAYAL...

AVOID MAKE MY TRIP AT ALL COSTS. They are a sham, they have the worst customer service. They have failed to complete a refund which need to carried out by June 2009 till now (Feb 2010). I have made over 60 calls trying to find out when will I get refund or what has happened. The customer service is absolutely pathetic they have no idea what is happening and keep making promises that I would get my refund within next 8 days every time like...

Hi,

I would like to get to your notice that the date of booking mentioned in the confirmation email is 3-March-2010, despite my selection of 4-April-2010 as my travel date. Details of booking:

MakeMyTrip Booking ID FLTINT[protected]
PNR Number IX06820003
Passenger Type Adult
Passenger Name Prashant Nakil
E-Mail [protected]@gmail.com
Booking Date : 18 Feb 2010
br...

I have booked aair ticket by air india flight no: ic 936 from hyderabad to chennai, journey date[protected], one adult, booked through visa credit card on[protected].
After entering all the details and completing all the formalities like entering my ipin,
i did not get any ticket pnr number or ticket details.
This is very frustrating.
Please respond immediatly and give me the details of my air ticket booked through...

Hello,

1. It has been a traumatizing experience to talk to customer care executives of makemytrip over phone for refund request. Every time I have been given a different response to such an extent that I see no choice but to forward this complaint to consumer forum as well.

2. To start with, I had booked a ticket from Milwaukee to Delhi via Chicago and Frankfurt and back on the same route. The United Airlines...

I write with reference to a booking which I have recently made for 2 persons on Malaysian Airlines travelling from Dubai to Denpasar Bali (the “Booking”) using the www.makemytrip.ae website (the “Company”). Unfortunately unforeseen circumstances made it necessary to cancel my Booking.

Although I have made numerous efforts (for over a week!) to cancel the Booking and obtain a refund, it has been absolutely impossible...

Hi,


I have to book an urgent fight ticket but i am not able to book though Makemytrip.

I am having SBI debit(mastero card). I called customer care they said it will be resolved in next 24 hrs but not resolved yet.



Please help me put. Its really very urgent.



Shivani...

I had booked a ticket with Ticket ID FLT[protected](PNR RDCBVE and RDCBV4) on 15th Jan through makemytrip taking it to be the best in providing support for ticket bookings etc.I called up makemytrip.com on 22nd Jan and tried cancelling this ticket but couldnt get my call completed thanks due to the long hold i was put too due to damn slow systems on their side.After failing to complete the call 5 times, i got frustrated and called up the...

Hi,

I had booked an Air Kingfisher ticket through Makemytrip.com for the 20th of Jan 2010. This ticket cost me Rs. 3136/-. Since I had to pre-pone my trip to 19th Jan, I took a new ticket directly from the Kingfisher Airlines at the airport. Kingfisher airport authorities asked me to pay the whole amount (i.e. Rs.5500/-) for the fresh thicket which they issued to me. They also told me that an e-ticket booked through Makemytrip...

I booked 4 bus tickets from Pune to Goa on 9th jan 2010 worth Rs 2400 via www.makemytrip.com. On 14th jan, I receive a mail saying vendor can cancelled the booking and refund process will be done and money will be transferred to your bank account. That day, I receive Rs 150 only in place of 2400.
I've called the toll free number several times, every time they say, refund will be done in the next 48hrs but its never done.
Please...

S A Mankar,
6/63 Vidyut Colony,
(Near Shiv Colony)
Jalgaon – 425 002
Tel: (LL[protected], Mobile - [protected]
Date: 11th February 2010
[protected][protected][protected][protected][protected]--------

The
District Consumer Forum
Jalgaon

Dear Sir,

Booking of Air Ticket through Makemytrip.com...

I have tried to book a ticket with MakeMyTrip but the transaction was incomplete due to some technical reason and the amount was debited from my account.

Immediately, I tried to get in touch with their 24/7 customer support but I had to be in the queue for approaximately 20 minutes and finally when the call was answered, the agent disconnected it. I tried again but this time aproaximately 30 minutes in the queue but no answer.br...

Dear sir

I have acct in airfield branch, air force station srinagar SbI Bank with net banking enabled. I tried to book air tickets on 27 jan 2010 using my sbi atm cum debit card. the transaction however did not complete as confirmed by customer services of make my trip. but when i immediately checked my account, it was already showing debit of 6602.00 at 27 jan 2010 with transaction called

POS PRCH
[protected]...

I have booked my tickets through Make my trip.com by net banking payment on 21.01.2010 for my travel to india from doha on 19.02.2010, the ticket is not booked but the amount is deducted from my account, now when i called the customer care executive on 22.01.2010 she told that there is not ticket booking on my name and want me to check with Icici bank, which I did but untill now there is not ticket or amount refunded to my account. The details...

I paid Rs. 4297 from my bank account for a booking and makemytrip tells me that the transaction has not gone through, and has not provided any transaction ID or confirmation. The amount has been deducted from my bank account, though.

Every time I call, I am provided with an increasing amount of time that it would take makemytrip to make a refund, starting with 24 hours and ending with 5 business days.

I repeatedly...

Dear Sir/Madam,

I got call from shiftthought consulting on 27th jan and they told my transacton details in MakeMytrip including my bank details I thought that that call from makemytrip only I have been selected among thousands of customers for this special offer as a special customer , we will refund you the Rs 1000 /- amount back . Please enter your credit card number and expire date details .
you wl be refunded...

Dear Sir,
I had booked a ticket on 13/01/2009 through online makemytrip (for my daughter) from Mumbai to Bengaluru for travelling on 21/03/2009.Due to some problems ticket could not be booked though the payment was made.I was told that I would get refund within 2-3 days.I contacted them a number of times and always I was assured of getting refund within 2-3 days but in vain.On customer support of makemytrip also I am adviced to contact...

Dear concerned,

On 25.01.2010, between 04 pm to 7 PM, while was trying to book some tickets from your website through my State Bank Debit Card, there was a 'transaction error' and eventually, the tickets could not be booked.
However, when I checked my account balance, shockingly it showed a debit of an amount of Rs.9458/-, though there were no tickets booked.

Details are:

SBI...

This is the mail I received from Make my trip. After tow months and after repated complaints they have send me mesage that I will receive amount of Rs. 1439/- towards cancellation. when they talk on phone they communicate that the amoutn of refudn will be Rs.2879 and they send me mesages and mails that the amoutn will be 1439. Why cancellation charges when it is their fault


Mr Abhay Yawalkar,

Your...