MakeMyTrip India Complaints & Reviews

Dear

My name is Pradeep Vasudevan. I booked a couple ticket + Hotel combo offer on Makemytrip.com for 28 Feb 2010 which included airfare and hotel charge which came around 18063.

Destination: Lucknow to Goa
Booking ID: FPH8315628
Booking Date: Dec 7, 2009

When I completed my booking I realised that my name was appearing twice for the airline and hotel booking. I mistakenly skipped...

COMPLAINT AGAINST MAKEMYTRIP.COM AND

SHIFTTHOUGHTS CONSULTING



Dear Sir/Madam,

1. I was offered a holiday booking from makekytrip.com under the Great Indian Festival Offer by Mr Rakesh Kumar Mittal and Mr Kshitij of Shiftthoughts Consulting on 17 Nov 2009 vide transaction ID – 6422 and promised a holiday package as follows:-

(a) Destination...

Hi,

I have booked ticket from Mumbai to Melbourne on 9 November 2009 through Make My Trip,and while booking one of the employee swiped my credit card twice,and he promised me that I will get the refund for the amount in 10-12 working days,its more than a month now since I have done the booking,and I have not yet got my refund of Rs. 21970(ticket amount) and my cashback amount of Rs.1000.

I am following up with...

We bought shiftthought voucher which can be used for domestic holiday travel by paying Rs 6500. Following are thed details

Voucher Number: 001060 (MMTSTJUL6k)
Name of the Buyer: Nivedita Roy

They told that availing this, we can redeem this voucher for booking upto 9000 Rs. Their agent also repeatedly told us that this voucher can also be used for air travel booking. Now when we tried to redeem the voucher...

I am highly unsatisfied due to the services and level of loyalty being provided to the customers of makemy trip for the above mentioned tickets I booked my honeymoon travel Bali and Manyasia, my flight had to depart from Delhi Airport at 23.35 hrs at night on October 3, 2009. But in the morning called at the customer care help line of Malaysian airline and got to know that my flight from KLIA to Bali MH-851 cancelled and converted into MH...

No:1 fraud website... people please please do not use this website to book ticket... till now i did not get the reponse for my email & complaints this is my incident happend to me...
Due to lack of time for transit flight (one hour time) transit flight to mh-9191 from kul, i have missed the flight and there is no one to help me over there in kl airport. (one of the biggest airport – kuala lumpur)

In the make my...

Dear Team,

I booked ticket from Delhi to Lucknow from Make my trip booking reference number FLT[protected] worth Rs 3487 on 28/11/2009.

however, money got debited from my account without providing ticket, when i called up customer care to confirm the status, i was told that same will be refunded to you with in 2 days which is not been given to me.

01st Dec 2009 - I called up again to confirm...

I booked tickets via flt[protected] for 2 adults 1 child and 1 infant for lucknow delhi kingfisher IT 205 on 23-11-09 and paid via credit card for Rs 11948. In morning I took printout with the following airlines pnr No
LFCQXP for akshay and Shankuntala
GNJMRR for Rajni and Arav
How ever on reaching airport we were told that the travel agent MAkemytrip has cancelled the pnr GNMRR for Arav and rajni whereas we...

Dear Sir,

Ref. Booking id : IN0910B08790

I had travelled on a holiday package recently thru makemytrip.com. This was my first trip thru MMT. I experienced problems during most part of my trip in terms of poor hotel accomodation against what was commited while booking/payment, uninformed waiting time during hotel check-ins, lack of cooperation from local contacts provided by MMT, long waiting/hold time while making...

I wanted to avail the prize which I won in make my trip.However, today i was told that my prize was "valid for certain period" and that MMT wont be able to give me the same. I would like to bring to your attention that this information was not brought to my notice earlier and i was told in Feb'09 that i would be able to avail of the prize by Dec'09. Additionally, my prize was worth about Rs 4.5 Lacs but i was also ok...

I have booked ticket thru makemytrip.com (booking number 4YXHYP and 4YNKVA) travelling on 4th December. In late October, I received an email providing revised schedule. I sent email on 31st October because with the revised schedule, I found some issues (listed below).

1. I have 2 hours and 30 minutes between arrival at LGA airport in NewYork and departure from JFK airport NewYork. In 2.30 minutes, I have to come out of LGA...

Hi,
We had booked two roundtrip tickets on 6th november at MakeMyTrip for Delhi-Udaipur sector for 29th November with booking id Booking ID -FLT[protected]. The cost of the first ticket was[protected]+4614)/ while the second ticket was at[protected]+4869). When inquired as to why the tickets were differentially priced (for taxes as well!), the cutomer support told that the two tickets belong to Different Classes although they are both...

I have made booking from Make my trip to Kingfisher airline. Now if I want to cancel the ticket, I have to pay cancellation charges of 750 to airlines and 250 to Agent that is make my trip.com

This I think is unfair. When I called KingFisher to cancel my ticket, they say they can't do it. whereas I called make my trip.com and they say if airline can cancel thier ticket then I don't have to pay thier service fee.br...

Dear Sirs
I booked internal India flights with MakeMyTrip.com earlier this year. My booking reference from them was FLT[protected] & the Kingfisher Airlines PNR was CFWNQZ. The outward flight Delhi to Dharamsala was fine, but the airline cancelled the return flight on 29 October without notice. The airline authorities at the airport gave me written authorisation for a full refund which I was told I must obtain from Make My Trip....

I booked tickets from chennai to Delhi (round trip) through their site www.makemytrip.com, they site was very slow and suddenly it asked me to confirm payment and when I confirmed it charged twice ($787 US). When I called them immdeiatly there response was very poor and they never agreed its their problem. Still fighting with them to get the money back....

I had cancelled one Booking on 5th Oct 2009. The expected date of my refund coming back to the bank account used by me for transaction was 15th Oct. But it is already 10th Nov and no news of me getting the refund. There phone lines (I dont know what they are really for) are without fail always busy. Which in anyways probably show the number of complaints against them !!
The online tracker for this transaction shows the details of...

Dear Sir,

I have booked the following Air tickets through Makemy Trip vide Bookinf ID -FLT[protected] and Airline PNR No. 0M0HNX.

Flight NO Departure Arrival
MDLR 9H 107 Delhi Goa Non stop Flight
(24 Dec 09) (24 Dec 09) Refundable Fare
(10:15 hrs) (13:00 hrs) Duration 2hrs45Min

I have got a SMS from MDLR on[protected] that MDLR flight 9H 107 from Delhi to goa has been cancelled...

An amount of Rs.4555/- has been charged to my ICICI credit card for which I have not made any transaction. CUstomer Care person told me that it is a system error & amount will be credited back to my card. One month later , nothing has happened. When I called them again, they are unable to track my complaint using the reference number given to me earlier....

I booked two bus ticket for a total of 7 passengers through make my trip.com for my journey from Madurai to Chennai for journey date 25th October, 2009. The PNR numbers are TBBK98883887 for 6 tickets and TBBK82825928 for 1 ticket. The coach operator was Photon Trans Co. and the coach type was Volvo. From the outer look of the bus itself I could sense a foul smell and it seems the driver does not have enough experience to handle a Volvo....

I had cancelled my return journey on travel ticket with booking ID FLT[protected], booked through Makemytrip.com. They confirmed that Rs. 4715/- shall be refunded back to me (shall be credited by them to my account).

Their website status shows that the refund was made on 3rd Oct 2009. I tried calling their phone numbers, but their AVR system keeps me on hold for hours together. It is next to impossible to contact them through...