[Resolved]  MakeMyTrip — Refund of Money

Address:Vadodara, Gujarat

Dear Sir,

I have booked my ticket from MAKEMYTRIP(www.makemytrp.com) website on 31st March,2010. The ID of ticket is RAL[protected].Then after I cancelled my ticket and the refund amount was showing 374 Rs. but only I got 334 Rs. When I talked to customer care executive ,he was saying that it was approximate refund amount. Bt in my previous ticket approximate refund amont was 294 and total 294 rs paid to me.

MAKEYTRIP CONTACT No:[protected],[protected],[protected]

So please take necessary action to such travel agency which are making custoemr fool.

With reagrds,

Pragnesh Kapadiya
[protected]
+3 photos
Was this information helpful?
No (0)
Yes (0)
May 12, 2017
Complaint marked as Resolved 
Verified Support
Mar 22, 2010
MakeMyTrip India Customer Care's response
Reminder:

Dear Baiju:

At the outset, regret the inconvenience caused to you. Please share you booking reference details on [protected]@makemytrip.com to check the transaction history and resolve the issue.

Solicit your co-operation.

Regards
Geeta Eral
Verified Support
Apr 13, 2010
MakeMyTrip India Customer Care's response
Dear Pragnesh Kapadiya,

We are looking in to your complaint and will revert to you within 24 hours with a response.

Regards,

MakeMyTrip Care
Verified Support
Apr 13, 2010
MakeMyTrip India Customer Care's response
Dear Pragnesh Kapadiya,

As communicated to you, the refund for the amount of Rs. 40 has been processed. You can expect the same to reflect in your account within 5 business days.

Regards,

MakeMyTrip Care
Complaint comments 

Comments

Dear Sir/Madam,
I have booked a air ticket through makemytrip.com on 08/03/2010 for Delhi Kochi sector .The result was a failure ,but money was deducted form my account.I enquired about the incident and the makemytrip costumer service could not explain me how it happened and they assured me the amount will be refunded to my account in two working days.Today is 11/03/2010 and the makemytrip people says that they have refunded the amount to the account and the bank people says that the refund has not taken place.The makemytrip people makes the people fools by puting a lower fare in the website as there is no such ticket available and making people go for wrong selection and loose their possession of money and give money to makemytrip for buisness.
Dear Baiju:

At the outset, regret the inconvenience caused to you. Please share you booking reference details on [protected]@makemytrip.com to check the transaction history and resolve the issue.

Solicit your co-operation.

Regards
Geeta Eral
I booked two bus Volvo tickets from Delhi to katra of dated 30 sept 2010, but it was cancelled by makemytrip (as bus operator told), and it was also confirmed by customer care. whenever i am calling to customer care they are saying the same thing from last 12 days we are looking into matter and it will take 48 to 72 hours. i aready drop a mail regarding this whose Reference ID are[protected] and[protected]. please help

Thanks & Regards
Sandeep

Mb:[protected]
Hi
Iam Revathi,I booked a flight ticket on 4th 3pm for the travel of my dadinlaw named subbiahpillai, from bangalore to trivandrum .travel is on 8th morn 10.45am. due to some problem, the ticket was not booked but the money was debited from my account..pls refund my amt.i have given complaint to ur cust care also.ref id is nf[protected] and there wasnt any response.again i hav gn complaint today,ref id is in1110b0592...the transaction id of the booking is (ICONN/33959174/041011/MAKEMYTRIP INDIA )...pls do the needful and credit my amt back...Revathi...
I Booked a return ticket from Bangalore to Delhi(2nd Nov,2012) on makemytrip.com of Kingfisher Airlines on 31st July,2012 , my MakeMyTrip Booking ID - NF[protected]. It's been a year now and they have not refunded my money yet. Whenever I call them for money they say 'they have not got any update from kingfisher side'. I booked ticket on makemytrip.com so i they should return my money.
I had booked an online ticket for travelling by AC Bus from Vadodara to Indore for 21st April, 2013.However, the bus never turned up at the stand (Originating from Ahmedabad) at the scheduled time. Even after waiting there for more than One hour (till 1:30 AM) it was a No show. After many attempts at the Ahmedabad office of Neeta Travels, I was informed that bus had directly gone for Indore and will not come to Vadodara to pick the customer. This act had left me stranded at Vadodara causing me great tension and harassment. Forced to stay there, I also missed a very crucial meeting at my office.
Not withstanding this harassment, Neeta Travels office Incharge didn't respond to the complaint and much follow-up with makeMytrip never resulted into a solution. They haven't even refunded the amount forget about a penalty.
Hi,

I have done part cancellation for the booking Id NF[protected] on 10.05.2013. However the refund amount is yet to be credited to the account. Can you please explain why is it taking so much time. For the refund of the amount are you entitled to take so much of time just because it is the customers money and you can take the customer for a ride. The matter has been escalated twice and unfortunately none of your people have bothered to give a call and explain about the situation. Please do the needful.

Regards,
Arif

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MakeMyTrip India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    8074
    Pending
    0
    Resolved
    3068
    MakeMyTrip India Phone
    +91 12 4289 8747
    +91 12 4462 8747
    +91 12 4462 8765
    MakeMyTrip India Address
    Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
    View all MakeMyTrip India contact information