[Resolved] Maruti Insurance — Delay in the settlement of accident claim

[Resolved] Maruti Insurance — Delay in the settlement of accident claim

J J.bharathraj from Bengaluru, Karnataka

Hello, I would like to introduce myself as J. BharathRaj whose vehicle maruti Dezire with No. KA-13M6056 met with an accident on 27th february. We took the accident vehicle to Mandovi motors Mysore thinking of fast settlement.But only the survey has been done and no other procedures have been taken place until date. We filled the claim form on 28th February and were cooperated by one Mr. Krupa Shankar from Mandovi Motors accident repair division . On 2nd March estimation of the damaged vehicle was done by the showroom and presented to the National Maruti Insurance company, Surveyor from Insurance company came for inspection on 5th March. we kept calling Mr. Krupashankar who gave us the no. of the surveyor Mr. Kothari, and kept calling him atleast 4-5 times /week enquiring about the development. We were told that since it was total loss we were supposed to have a meeting with The Divisional officer of national Insurance .We kept getting very cold response from the surveyor. He kept giving us various reasons for more than 20-25 days which was not liable. After pressuring the mandovi people a meeting was fixed with Insurance case worker Mr. Balaram on 30th March. Lot of personnel questions were asked during this meeting which we felt was not at all necessary. We agreed for salvage loss settlement, and they told us that the Insurance company would invite all the rick buyers for quotation after which our settelement will be done. Nothing has been done until now. when will our settlement happen . We have already booked another Dezire which we may get in another 10 days. Before that our vehicle loan has to be settled in the bank. we have undergone lot of mental stress from the maruti group as well as the Insurance company which we were not ready for, after the accident . What are we supposed to do .( How many days are required for the insurance claim settlement of such total.loss vehicle?) please explain and request you to do the needful as early as possible Thanking you J. Bharath Raj Sri Jagadamba Automobiles, Santhepet, B.M. Road, Hassan 573201 [protected] Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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J.bharathraj

from Bengaluru, Karnataka

Maruti Suzuki Dezire — delay in the insurance claim

Hello,
I would like to introduce myself as J. BharathRaj whose vehicle maruti Dezire with No. KA-13M6056 met with an accident on 27th february. We took the accident vehicle to Mandovi motors Mysore thinking of fast settlement.But only the survey has been done and no other procedures have been taken place until date.
We filled the claim form on 28th February and were cooperated by one Mr. Krupa Shankar from Mandovi Motors accident repair division . On 2nd March estimation of the damaged vehicle was done by the showroom and presented to the National Maruti Insurance company, Surveyor from Insurance company came for inspection on 5th March.
we kept calling Mr. Krupashankar who gave us the no. of the surveyor Mr. Kothari, and kept calling him atleast 4-5 times /week enquiring about the development. We were told that since it was total loss we were supposed to have a meeting with The Divisional officer of national Insurance .We kept getting very cold response from the surveyor. He kept giving us various reasons for more than 20-25 days which was not liable.
After pressuring the mandovi people a meeting was fixed with Insurance case worker Mr. Balaram on 30th March. Lot of personnel questions were asked during this meeting which we felt was not at all necessary. We agreed for salvage loss settlement, and they told us that the Insurance company would invite all the rick buyers for quotation after which our settelement will be done.
Nothing has been done until now. when will our settlement happen . We have already booked another Dezire which we may get in another 10 days. Before that our vehicle loan has to be settled in the bank. we have undergone lot of mental stress from the maruti group as well as the Insurance company which we were not ready for, after the accident . What are we supposed to do .( How many days are required for the insurance claim settlement of such total.loss vehicle?) please explain and request you to do the needful as early as possible

Thanking you
J. Bharath Raj
Sri Jagadamba Automobiles,
Santhepet,
B.M. Road,
Hassan 573201
[protected]

purav joshi

from Ahmedabad, Gujarat

dear sir i am also working with gujarat s bigest maruti dealer kiran motors and i have a hudge expirience with all maruti insurance partners since last 6 years in your case this is a total loss case thats why and i sure that only in maruti insurance you got claim fastester no budy pay you less then 3 months

ASHOK MAHALA

from Mumbai, Maharashtra

i met with an accident dated 12th jan10 in which my car was totally damaged, I claimed in the company for insurance, they told me that my claim will be settled in 14 days if i will book a maruti product and more than 40 days if i will purchase a other brand product.Then i was agreed to buy a maruti product and i had given a sum of Rs65000/- in order to book a new maruti ALTO-LxI.At that time the General Manager of the Technoy Motors(UDAIPUR) told me that he will provide me the delivery of the car till 3rd february2010. Since from then i have got no response from the company.When i called on 3rd feb, he told me to wait for another few days.This was really inconvienent for me.If you are not providing me the car then please return my amount with interst.kindly take action against my problem, otherwise i will knock the door of consumer court.

Thanking You,
yours faithfully,

ASHOK MAHALA
[protected]