[Resolved]  Maruti Insurance — HARASSMENT IN CASHLESS CLAIM

Address:Jaipur, Rajasthan

Sir,

I own a maruti swift RJ14 CD 2339 and got the insurance policy renewed by Maruti Insurance in march 2010 with cashless advantage.

I met with an accident on 4/5/10 and went to the dealer(M/S Vipul Motors) on 5/5/10. I did all the formalities of the claim procedure.

By evening I recieved a phone call from the surveyor which really made me felt that i have done a big mistake by opting for maruti insurance for my vechile. I was really embarrassed to have maruti insurance as my policy.

It seemed as if I have to know before the accident how much my car wil get damaged. When I asked him about the fender damage he told me about all the leaglities of the insurance companies and made sure that i should never ever opt again for this insurance poilcy and told me that it cannot be done whereas it was damaged in the accident. I was remembering the face of the guy who had done my policy and had made various claims of hassleless and ease in case of claims settlement.
I was feeling cheated.

It was never expected such a erratic behaviour from a reputed and no.1 company of cars i.e. Maruti in india. I had faith on maruti which was shattered by this behaviour.

Is there anyone to listen to our complaints .????


Rgds


Mayank Khanna

[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

dear sir,

i have bought a car from batra auto which is insured by icici lombard . due to some reason the registration of my delayed . an accident happened with me on 19 may 2010 . i went to batra to subbmit my car for repair & the suryey has finish his duties as well he was saying that i can not claim the damage money because my car is not registered at the time of accident. no body is ready to help me in this case . icici surveyor was saying that we will not give the claim to you . you can go every where whether it is court or maruti also.

please look this matter seriously and help me in this case .

thanks & regards
vikash sharma

[protected]
dear sir you should complain to the maruti through helpline toll free number you will sure get a positive reply
the toll free number of maruti are written below

[protected]
i have zen estilo 2010, it got engine seized for which i want claim but the srveiyor is neglecting it.i got the insurance from maruti insurance

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Maruti Insurance
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    15%
    Complaints
    630
    Pending
    11
    Resolved
    80
    Maruti Insurance  Phone
    +91 11 4678 1000
    +91 11 4678 1022
    +91 11 3377 4477
    Maruti Insurance  Address
    Plot No - 1, Nelson Mandela Marg,Vasant Kunj, New Delhi, Delhi, India - 110070
    View all Maruti Insurance contact information