[Resolved]  Maruti Suzuki — breach of trust by Marketing times

had purchase a Maruti Wagon R vide invoice number 6002698 dtd. 29/9/2006 with additional cash payment for extended warranty for two years. In the month of January 2008 when I approach Maruti Service master for providing service on account of extended warranty then it was shock to me that there was no extended warranty was updated in Maruti record.

This is clearly breach of Trust and matter of cheating as per law.
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Aug 14, 2020
Complaint marked as Resolved 
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I booked swift car on 5/1/2009 & on the same date dealer informed that car was not in stoke but delivered you on 7th Jan.09.I apply for loan through dealer. On 7th i get a car without documents only with delvery challan. dealer asked your paper will be released as soon as loan amount recived by co.I saw on the door mirror of the vechicle printed "08". i asked to dealer about model you are giving is 2008 but he asked don't worry we will give you paper on current date. So i write on the dupplicate copy of the deliver Challan" i booked my swift vxi car on 5/1/2009 and delevered on 7/1/2009 but the model offer was 2008 dec. so i am accepting documents under protest" & take the photocopy of the same with reciept of Manager . after when my registration paper complteted i saw a model dec. 2008. Sale letter was issued on 8/1/2009
Please guide for the procedure
Same complaint. I had purchased extended warranty from Competent Delhi but no other service centre had this info updated in their system. Maruti is actually cheating by selling EWC.
Respected Sir/ Mam,


I am Mobeen Malik booked a Car with Maruti Suzuki Authorized Dealer M/s.Marketing Times Automobile Pvt.Ltd. Delhi 110048 (Maruti Swift VDI) on dated 20.4.2011 still I have not getting my Car when ever I call them they said they are not getting car from maruti I called them almost 100 time & physically visit there 3-4 times but I am not getting any proper response & feedback from there side,


Is this way treat there client its means maruti Dealers is now doesn’t have value for there clients what ever is there they should give proper response, after 5 month they sending one letter please find the attachment


If I ready to pay of Rs, 35, 000/- extra amount so I am getting Car same day so it’s means who have excess money they will get there car same or who have dream to buy Car for his family they have to wait over 6month.


I am the Costumer of maruti since long time almost 21years when I bought Maruti Omni in (1990) I never expect this kind of rude behavior from your dealer









Thanks & regard

Mobeen Malik

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