Claimed

Maruti Suzuki India Complaints & Reviews

1.3
Last updated Aug 8, 2022
Complaints 6693
Resolved
1690
Unresolved
5003
Quick Links
Statistics
Share
Contacts
ADVERTISEMENT

File a complaint to Maruti Suzuki India

Having problems with Maruti Suzuki India?

File a complaint and get it resolved by Maruti Suzuki India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ADVERTISEMENT
Maruti Suzuki India
Customer Service Contacts

Maruti Suzuki India Website

Maruti Suzuki India Head Office Address

1, Nelson Mandela Road, Vasant Kunj
New Delhi
New Delhi District
Delhi
India
110070

Maruti Suzuki India Phone Numbers

Toll free
1800 1800 180
1364
527

View more phone numbers

Phone
+91 11 4678 1000
1086
451

View more phone numbers

Fax
+91 11 4615 0275

View more phone numbers

ADVERTISEMENT

Maruti Suzuki India reviews & complaints page 333

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Maruti Swift Dzire — Maruti Suzuki Dzire Booking Problems

I have been trying to book a Maruti Swift Dezire VXI from the last few days, and am going through the a harrowing experience with the Dealers. I first went to Pratham Motors at Outer Ring Road to book the car. They refused to take a booking and told me that Maruti has stopped taking booking of Swift Dezire cars. When I put pressure on them they told me that they can take the booking but the delivery would take 9 months. They had 2 weeks back...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Respected Sir,
I bought your WagonR Duo version in Nov.06, car no. is MH 04 CT 6343, I was facing a gear problem from the day i bought the car.I just asked the dealer "Navneet Motors" in thane regarding this problem & they said that since its a new car the gear will become smooth after 1st service, thus i didn't bothered about it but after 1st service ie. after 6 months the problem was the same. At that time the personnel at service station "Sterling motor garage" in thane said that it will take a month or two for the gear to become smooth.But the result was the same.The problem was still not solved.During that time my Gear box was hit by some stone & there was leakage of gear oil.Due to this i replaced the whole gear box from service station and they said that after replacement your gear problem will get solved.For some time the gear was soomth but after sometime it was in same position.Due to this my gaurantee period got over but the problem is the same.Now the service station personnel says that its a genetic problem in all your new Wagon R's & i m just frustated regarding your service.I bought the car only because of the name Maruti but i never thought the car would be such a problem.
Please help me regarding this problem.Thanking you in anticipation of your work.please help me as fast as possible.
Aug 14, 2020
Complaint marked as Resolved 
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
    Report
    Copy
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Maruti Udyog / Narayani Motors Bhubaneswar — Harrassment and Humiliation by MARUTI

    I had booked an Alto Lxi (C.Blue) on 12.06.2007 by paying a booking amount of Rs. 20000=00 and arranged finance from Axis Bank for Rs. 200000=00. The rest amount was to be paid on the date of delivery 20.06.2007. The sales staff of the Bhubaneswar dealer Narayani Motors showed me a particular car as ex-stock and promised me to get it readied by the delivery date by fitting some choice accessories that I had ordered and also getting the bumpers...
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    Its been couple of months that i have been researching the mumbai market for Maruti Zen Estillo quotes. Finally on my friends reference in finalized the deal with RATAN MOTORS, that's where the nightmare started.
    1) At the time of booking, i had already informed the list of documents that i would be able to provide at the time of loan process and requested Ratan Motors (Amar Dubey) to sent the finance person ASAP to get the process...
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    After waiting for 1 month to buy a car, I booked a Dzire on 27th March, a day after its launch and was promised delivery in 2-3 weeks. Today I am thinking about canceling my booking no.[protected] as the dealer Spectra Motors (Goregaon, Mumbai) is telling me that it will take at least 6 weeks more (Tentatively, No Commitment!!!) due to delivery delays....
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
    Report
    Copy
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    dear sir,
    i m SURESH KALERARWAL. i m owner of wagonr my car no. is RJ-14-CD-8947 & chasis no. is 564533. my cars pick up is very worst. so i m very irreated with company services & responce bcoz last three time i went your service station but they are not attentive about my problem. i m a last 14 years ago customer so please sir attation on my complain & immeditily givn the response bcoz i m surfing a lot from this car and i got a lot of loss in my business. in last they r saying that my car's value is depreciated up to 1.40 lacs. so please reply me immediately.
    so please be attentive on this complain.
    your devoted customer
    Suresh Kalerwal
    mobile no. :- [protected]
    Aug 14, 2020
    Complaint marked as Resolved 
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
      Report
      Copy
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      I have booked my SWIFT DZIRE VXI PETROL wide
      Allotment Number =[protected]
      Waiting = 9
      Delivery Idea = 1/week therefore expected to be delivered after 2 months
      Color = Silky Silver
      Dealer = PASCO AUTOMOBILE, Gurgaon
      I am surprised to know the delivery schedule of 2~3 months.
      Hoz MARUTI going to cope with the other upcoming orders.
      If any can help/support for getting exact status of delivery please let me know @ [protected]@gmail.com
      Aug 14, 2020
      Complaint marked as Resolved 
      I disagree with you. Waiting for Dzire in Gurgaon/Delhi is 4 months. This is the reason i booked my Dzire VXi from Lucknow where the waiting was 1 month. I booken on 29th March and now I am being told by the dealer (Anand Motors) that i might get the delivery only after 15th May. Dude u need to wait much longer that they have committed unless you have some source in Maruti.
      Lets hope for the best.

      Maruti Dzire Petrol vxi (Black) — commitment

      I booked a Dezire with Mohan Motors at Kolkata onn 21 May 2009.

      The salesman told me that it will take 2 months for delivery. Now i understand that it will take 3 months as Maruti is not producing enough numbers of Dezire.

      If that is true will Maruti clarify to various harrased customer their stand and ethics if any they have.
      I have booked my SWIFT DZIRE VXI PETROL wide
      Order Number = SOB09003119
      Dated:[protected]
      Color = White
      Dealer = Rohan Motor Ltd., Mathura Road.

      Please help me getting exact status for above booked Car. please let me know @ [protected]@yahoo.in

      Mobile : [protected]
      ADVERTISEMENT
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      3 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
        Report
        Copy
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        I owes a black Maruti Alto (2004) recently I had given my car for routine service to same dealer Moter Craft Noida . It was advice to me by one of the supervisor of motercraft that the suspension of car needs to be done and it would be costing me some where 15k so would i like them to do that so I authorise them to go ahead as my change of tyre was also schedule.Then after two days i got the delivery of my car at my residence at Noida . since that day my car is bubling and pulling at right side again I had gone to motercraft as I was suppose to make the payment also. I discussed the challenge I am facing with my car then I was adviced that it is due to bad condition of tyres if I got my tyre change then I would not be facing the same.Then I got my tyre changed and again I got my allingment and wheel balancing checked. But still i was facing the same challenge again I had gone to motercraft they ask me that I need to leave a car for a day or 2 then I told them I will leave the car for 3 days but I want my problem to be sort out. Then after 2 days I had left the car with them for 3 days. But they are not able to ressolve the problem yet .I am visiting their work shop several times but no one is helping me.
        regards
        Kashif Siddiqui
        [protected], [protected]
        Aug 14, 2020
        Complaint marked as Resolved 
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
          Report
          Copy
          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          This is to bring to your kind attention that on March 28 I asked the Maruti Dealer in your show room at Kurukshetra for a 2008 model Zen Estillo and were shown one. I made full payment for the car and got the delivery of Zen Estilo VXi superior white car on March 28, 2008 from your showroom at Kurukshetra.

          Later on from the date of manufacture on the Tyres and enquiry from your office I found that I was given Model of September, 2007. I was surprised and shocked as I could not believe that a thing like this can happen in a company of high repute such as Maruti. I believe that if a model of previous year is being sold to the customer, it is brought to the knowledge of the customer and his/her consent is taken.

          This has affected me psychologically and given me mental agony instead of any excitement and happiness. I have not driven the car except filling the petrol tank to the brim. It is parked in my covered garage.
          I request you to replace the car by 2008 model and necessary action must be taken immediately.
          I am pursuing the matter with General Manager, Karnal Motors Pvt.Ltd. Kurukshetra with no result so far.
          Aug 14, 2020
          Complaint marked as Resolved 
          Helpful
          Be the first one to find this review helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
            Report
            Copy
            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            Maruti Udyog, Suzuki Swift Zxi — Disc Brakes Malfunction due to manufacturing defect

            Hope every Maruthi Customer sees this...

            My dear friends,


            After my service in the Gulf for a span of 8 years I returned home to India in my hometown of Trivandrum. Travel was a bit complicated and so my family decided to buy our car. We had approached the Indus Motor Showroom in TVM for the feat and we chose to buy the car of that time which was all over TV as the best rated car. We`decided for a Midnight...
            Helpful
            Be the first one to find this review helpful
            Found this helpful?
            Write a comment
            Report
            Copy
            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
            Report
            Copy
            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            Maruti - Suzuki Auto Card — Not able to use Auto points !!!!!

            Hai Gentleman..

            I am Maruti-Suzuki Auto Card holder. Credit Card number: [protected]. I got this Auto card when i bought my Wagon-R Maruti Suzuki Car in the year 2006. I have Auto points with closing balance of 1928 as on 17 Mar 2008. But I could not utilize the 1928 auto points even at fuel station. Then what is purose of having auto points in my monthly statement. I want to know why i could not utilize the auto points...
            Helpful
            Be the first one to find this review helpful
            Found this helpful?
            Write a comment
            Report
            Copy
            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
            Report
            Copy
            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            TO MANAGER
            MARUTI UDYOG

            SUB CUSTOMER SUFFERING DUE TO LAGGING IN SERVICE
            DEAR SIR,
            ALTO MODEL RF CHS NO 665788 REG NO. MHO2AQ1756

            I UNDER SIGNED IS OWNER OF ALTO CAR MHO2-AQ 1756
            CAR BEING SERVICE AS PER SERVICE ADVICE OF MARUYTI
            FROM MARUTI SERVICE CENTRE ( SAI SERVICE PAREL MUMBAI)
            PAID SERVICE
            CAR IS SERVICED ON 11/3/08 AT SAI SERVICE LOWER PAREL(W)
            AT THAT TIME MILAGE READING WAS 8840

            ON 30 /3/08 WHILE GOING TO POONA WHILE RUNNING, CAR STOPPED.
            AT SION STATION AREA . I COULD NOT UNDER STAND PROBLEM
            WITH DHAKKA SRART CAR HAS STERTED & AGAIN AT VASHI BRIDGE
            CAR STOPPED WHILE RUNNING.I TOOK THE CAR AT SIDE &FOUND
            THAT IT IS VERY HOT. OBSERVED THAT COOLENT WAS NOT THERE
            ALLOWED CAR TO COOL FOR 2 HRS, POUR COOLENT OF H.P &.CAR
            HAS STARTED DECIDED TO SHOW THIS TO NEAREST MARUTI SERVICE STATION
            HOLTED CAR AT TURBHE S.K.WHEELS PVT LTD;.BEING SUNDAY NON OF
            SERVICE PERSONAL AVAILABLE AT THIS POINT.REQUESTED SECURITY &
            LEFT THE CAR AT S.K. WHEELS

            IT HAS BEEN OBSERVED THAT PROBLEM IS OF OVER HEATING
            ASKED S.K. WHEELS TO DO THE NEEDFUL CONSULTATION WITH
            SAISERVICE . S.K. WHEELS HAS QUORED APPROX RS 6000
            AS COMPONENTS REPLACEMENT & LABOUR CHARGES

            NOW QUESTION ARISES WHY I SHOULD SUFFER FOR THIS BURDEN
            OFRS. 6000 THOUGH CAR IS SERVICE RECENTLY?

            THIS IS FOR YOUR INFORMATION

            SERVICE MIALAGE ON 11/3/08 8840 11/3/2008 SAI SERVICE STATION LOWER PAREL
            SERVICE MILAGE ON 1/4/08 8905 1/4/2008 S.K. WNEELS PVT LTD

            MY LOSS

            I HAVE TO MAKE ARRANGEMENT OF ANOTHER CAR TO REACH POONA
            INCONVIANCE & HANGING ON ROAD FOR 2 HRS WITH OLD LADY WITH TENSION
            EXTRA EXPANCES OF TRANSPORTATION( MUMBAI TO POONA & BACK)
            WASTE OF MY DAY (1/4/08 ) TO APPROACH S.K. WHEELS & TO HAND OVER
            KEYS

            REQUEST TO MATUTI UDYOG / SAI SERVICE LOWER PAREL
            ABOVE CHARGES (OF BURDEN AFTER SERVICE) SHOULD BE WIPE OFF
            OR TAKEN CARE OFF

            RESPECTIVE AUTHORITIES SHOULD HAVE SOME CHECK ON
            NUMBER OF SERVICES DONE IN A DAY
            SO AS TO IMPROVE QUALITY OF SERVICE
            MONITERING CHECK LIST OF SERVICE NORMS
            REQUEST TO LOOK IN TO MATTER & SORT OUT PROBLEM
            AWAITTING YOUR EARLY ACTION PRIOR TO DELIVARY OF CAR FROM S.K.WHEELS

            REGARDS

            SATISH GANGAL
            [protected]
            Aug 14, 2020
            Complaint marked as Resolved 
            Dent notice on body of the car . appeas Mfg Defects
            Helpful
            Be the first one to find this review helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
              Report
              Copy
              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

              I booked a MARUTI SUZUKI SWIFT ON feb 07 2007 and i was told the car would be delivered on 13 march 2008. Due to transportation problem i didnt get my car on the said date.Then mahesh the representative of the company came to me and apologised saying there was a problem in the transportation and wrote a letter saying would be delivering the car on 05 april 2008.And now when i check wat happened to the car he says i wont be getting what ever colour ive booked and says there is lot of demand for car of my colour then why should maruti have such people who cannot keep up to their word and im really embarassed by this and i would ask maruti to get back to me regarding this.CAR WAS BOOKED IN KALYANI MOTORS IN MYSORE ROAD BANGALORE.THE PERSON WHO TOOK THE BOOKING WAS MR MAHESH THE AREA MANAGER.
              Aug 14, 2020
              Complaint marked as Resolved 
              Helpful
              Be the first one to find this review helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
                Report
                Copy
                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                Reminder - One

                Till date no action has been taken neither by Maruti Suzuki India Ltd. nor by his authorised dealer.


                I, Deepesh Jain have purchased a new “Maruti Alto LX “on date 17.01.2008 through Your Authorized Dealer M/s Pagariya Auto, Jalna Road, Aurangabad. After running 1103 kilometers, the vehicle was given to the same dealer for First Free Servicing in a very good condition i.e. Free from even any minor dent, scratches and in the evening, when I came to M/s Pagariya Auto for getting the delivery of vehicle, I saw a dent on both the doors of RH side of the vehicle just above the door handle lock. Immediately I complained the concerned authorities about the same, initially they refused to accept their mistake (firstly, concerned mechanics forcibly refused to accept their mistake but I then insist that I am owner of the vehicle, who daily clean & drive the vehicle, if there were these dents, which should be in my knowledge and lastly they have accepted their mistake and said that these dents may have come during the servicing) and assured that they will got it repaired on 11.02.2008

                On date 11.02.2008 I have given my vehicle for dent repairing and got the delivery next day on date 12.02.2008 The denting & painting work is not acceptable to me because the denting & painting work is clearly visible on the vehicle even the dents are also shining on the vehicle as I had already done Teflon coating on the vehicle from Market, spending Rs.3500/- . Now I have to do Teflon coating again because of aesthetic point of view.

                Now, I want from M/s Maruti Suzuki India Ltd. to either replace the doors and do the Teflon coating free of cost or give me compensation of Rs.50000/- because why I should accept the denting, painting work & cost of re-Teflon coating, when there is negligence in servicing wok of your authorized dealer M/s Pagariya Auto, Aurangabad.

                As I know that M/s Maruti Suzuki India Ltd. is a largest car manufacturer in India and having very good reputation in customer service, this is the only reason to become a Maruti Car Owner.

                So, you are requested to take the necessary action at the earliest possible & hope I will get the justice.


                Deepesh Jain
                Cell No.[protected]
                Aug 14, 2020
                Complaint marked as Resolved 
                Dear Concern

                i have bought a maruti swift LXi in march 22, 2009 from competent gaziabad in the name of sonia sharma .still we haven`t got the RC of the car coz of that i could not move out of station . i have remind so many times but no action has been taken by mr. negi & Surender (sale boy).its hard to accept that after calling customer care of maruti suzuki told this will rectify in 72 hours & given complain no.complain no. is
                [protected].now its almost 9 months passed away with out RC .take this complain in serious manner otherwise i will go to consumer court. my car no. is DL2C K 3799
                Helpful
                Be the first one to find this review helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  Dear Sir
                  I had purchased a car (Maruti Wagon-R) LXI from magic auto limited, Dabri mode new delhi.
                  eversince I purchased the vehicle I am totally dissapointed on the performance of the A/C. It is not giving the proper cooling at all.
                  I have taken the car to the showroom three times but i was not given satisfied result.

                  Regd no DL9CK- 6310...
                  Helpful
                  Be the first one to find this review helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy
                  Resolved
                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
                  Report
                  Copy
                  Resolved
                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                  To
                  The Chief General Manager (Service)
                  MARUTI UDYOG LIMITED
                  Palam Guragan Road,
                  Gurgaon – 122015.
                  Dear Sir,
                  I am sorry to inform you that I have not been getting any warranty service during warranty period by Mohan Motor Udyog, kolkata, from where I purchased my ALTO LXI car, model RF LXI, chassis no 767622, engine no. 3322041, reg. no. WB24C8716, delivered on 26.09.2006.
                  On 5.10.07 suddenly switch assy combination, part no.37400M76F20, became out of order; compelling me to consult nearest Maruti authorized service Centre, Gopal Auto Service Centre, Kalyani, Nadia. The Gopal Auto Service Centre consulted with Mohan Motor Udyog (Mr. Pradip Sarker) over telephone in my presence and they agreed to supply the spare parts at free of cost if replaced by Gopal Auto Service Centre, Kalyani, Nadia. With that prior consent Gopal Auto Service Centre, Kalyani, Nadia, replaced the above switch on 5.10.07, invoice no 542057, job no. 0015357, mileage 23, 601 kilometers.
                  Unfortunately Mohan Motor Udyog is refusing to supply the above replaced parts to Gopal Auto Service Centre and hence Gopal Auto Service Centre demanding charges for that replacement.
                  Mr. Biplab Roy, works manager of Mohan Motor Udyog, while talking over pone behaves very rudely and refused to replace the above parts. I was obviously insulted. This has created much inconvenience and harassment to me.
                  I am requesting you to look into the matter and take necessary steps as early as possible so that I get the above replaced parts as free of cost.
                  I am also requesting you to take necessary action against above mentioned rude and inappropriate behavior of your staff.
                  Hope, considering the gravity, your action would be prompt at your earliest convenience.
                  Thanking you.



                  Dr. Bimal Kumar Pandit.
                  Email: [protected]@yahoo.co.in
                  Mobile: [protected]; [protected].
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Hello Sir

                  I am a maruti alto owner since may 2007, but some how i lost both my keys and i reqested for new keys at your authorised Dealer M/s Hisar Automobile, Hisar ( Haryana) They confirm it will cost you Rs 1053/- for a set two keys in total and will recieve the keys in next seven days. I handed over my car to the Showroom Manager Mr Malik ([protected]) as all my discussion are with him only.

                  After six days i recieve the call from Store supervisor Mr Chawla that your keys have come, now pls come and collect see it. i asked him how long will it take to get the keys ready, he informed that our computer which install the keys hev gone somewhere out and will come in next three days and additional you have to pay Rs 2500/- and computer key installation Charges to the company which is as per company norms. I argue why the same was not told to me earlier, they asked me to talk to Mr Malik, the showroom Manger, he told this you have to pay at any cost we dont have any other option, if have not told, you should asked is ther any computer instalalation charges, whevever i have confirmed you that there is no labour charges. Now you have to pay this money, thereafter further argument and negoatiations they areed to istall the keys for Rs 1500/-.

                  I agreed as i dont have any other option. I have been stuck at their hand very badly. Now next day when i went to collect my car. I recieved a bill of Rs 1500 as labour charges and Rs 2106 as keys charges, when i confirmed what is this they told if two keys are there charges are 1053*2, still this is a company charges, if have to get your car repaired have to pay rset is your call.

                  When i tried to confirm Mr Malik, his behaviour was so rude and untolrable that if you want your car have to pay money.

                  Pls suggest if this is service commitment and service level we take with maruti then i am sorry it very pathatic. The level of harrasment and mental agony done by Mr Malik which i faced for last three days was like hell for me.

                  I had a normal experience with my previous car and new one till now. But now after such a incident i have made my mind o change my car and had also asked my circle and friend to dont go for maruti as two of my colleague want to buy a new car.

                  As being an Indian this is my moral responsibility to bring to your notice as why Maruti an Indian Compnay is loosing its market share to Hyundai.

                  One of an degrated and dissatified of many ex-maruti user.

                  Regards
                  Ajay Garg
                  Vodafone Essar
                  [protected]
                  respected sir,
                  i gaurav jayanti doshi is a stong believer in maruti suzuki brand value.our family is owning different different models of this company since it was launched somewhere in 1980"s.i my self booked a swift dzire vdi white colour at 15th january with a local dealer in indore (m.p) naming patel motors as i was convinced by an executive there naming anil singhai that it would be launched somewhere in march end.so i booked it with an amount of 50000 of which receipt no is 23894 dating 15/01/2008 drawn on canara bank cheque of which no.is 113041in favour of patel motors.so when the car was launched on 29 th march i went there and i was told that u will receive ur vehicle within a month i was bit surprised by there answer as i was promised that i will receive the car as soon as it was available in the showroom as i was "this i feel" amongst the earliest person booking the car as at that time not even the name of the car was known by anyone and i got the receipt of my booking by the name of swift sedan nd even the pice of the vehicle.but till date i have not been given the right information when can i get my vehicle nd people who have booked it after me r driving the vehicle .i m feeling like i have been cheated so please look into this matter nd arrange a vehicle for me.
                  yors faithfully
                  gaurav jayanti doshi
                  Respected Sir/Madam,

                  I am Ramnik Singh Kang from Pehowa Haryana. Sir/ Madam I purchase my new MARUTI ALTO car from your authorised dealer in kaithal in Haryana. This car is on my Brother-in-law’s name Kawaljeet Singh, My car Reg. No. is – HR 99 AW TP –7875. My purchasing Date is 18 Feb 2008. Sir, now I have Job in punjab in Nawanshehr .
                  Some days ago my car’s A.C cut off the cooling system, I check my car from the dealer at Nawanshehr, he dignosed the problem. The service manager is very nice man; he told me ur A.C Compressor oil is leak from the back plate of the A.C.
                  My cars A.C Compressor is manufactured by the SANDOM Company.
                  When he make the contact with the company nobody give us satisfaction . I personaly called to..
                  Mr. Yadav D.G.M his Mob No. is[protected]
                  Mr. Sanjeev Kumar his Mob. No. is[protected]
                  Mr. Som Nath Lamba his Mob. No. is[protected]

                  Esteemed, please Help me I feel very helpless because no body give me proper response. Dear, I purchase new car I have warranty as well as extended warranty also.
                  Thankyou
                  Yurs Truly,

                  Ramnik Singh Kang
                  Ward No. 10 Guru Nank Nagar,
                  Garhshankar.
                  M. No.[protected] /[protected]
                  ADVERTISEMENT
                  Dear Customer care
                  Maruti Udyog Limited
                  Gurgaon
                  Dear Sir,
                  I have purchaged an Alto 2008 LXI model on 7.7.2008 from your dealer KTL PVT LTD KANPUR. When Oil consumption of Engine increased I send the car to Tanya automobil, 90, Nauchandi Ground Meerut. They opended the engine of the car and suggested for overhauling of the engine.They have given an estimate of Rs 8500=00 in which I have been told to pay Rs7500.
                  I am already shocked to find myself in this position and repenting the day when I decided to purchase a Maruti car. I strongly oppose to pay even a penny for no fault of mine. I request kindly look into the quality of the engine installed in my car and get it set right without any cost to me


                  Thanks
                  Mrs Nirmala Srivastav

                  [protected]
                  [protected]
                  Owner car No UP-78/BQ 0835
                  Engine NO: DN 3528868
                  Cheses n0.[protected]
                  Helpful
                  Be the first one to find this review helpful
                  Found this helpful?
                  4 Comments
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    Hi

                    I have purchased the M800 AC car on mid of Oct-2007. I am not able to strat my car yesterday and server guy took my car. He told there was a problem in alternator due to this car battery got down.

                    This is the brand new car my question is how come all of sudden alternator problem occured. When i check with Popplular Service station in Chennai (Alwarthirunagar) they are also very surprised how this problem occured...
                    Helpful
                    Be the first one to find this review helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy
                    I have decided to buy a Maruti Alto Lx for my father. He is a Doctor and I am a professional. When I approached Sai Service, Pathadippalam, Kochi for a used but new Matuti Alto Lx, they showed me 3 months old white Maruti Alto Lx. It was clocked only 5000 Kms at that time. I bought it for Rs. 2, 41, 500/- on cash payment. After giving the advance amount, they forgot to comply with all offers they made before. Now after 3 months of me...
                    Helpful
                    Be the first one to find this review helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy
                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
                    Report
                    Copy
                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                    I've purchased a new maruti Alto car from SB Motor Corporation, Rajahmundry (AP State), on 23/02/2008. Quote was submitted based on Ex-showroom price for Rs 295118/- but invoice was submitted for Rs 282516/-. No proper reason was explained when enquired about the reason.

                    Also Rs 8786/- towards I year premium , was told as company offer which will be discounted from the total price , but after finding the facts , it was noticed that I've paid from my pocket.

                    Request you to do the justice to the customer.

                    My mobile no.[protected].
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    Helpful
                    Be the first one to find this review helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      Resolved
                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
                      Report
                      Copy
                      Resolved
                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                      Dear Sir,

                      My wife booked a Wagon R Duo (LXi) on 06 Jan 08, with M/S Fortpoint Automotive Pvt Ltd., Ghodbunder road, Thane (W) (Tele[protected], paying a cash advance of Rs.25,000/-. The invoiced price (on Road) promised to us was about Rs.4,41,000/-.

                      In addition we also traded in our Maruti 800 with True Value at a cost of Rs.70,000/- (including Rs.15,000/- loyalty bonus). There was also a cash discount of Rs.5000/- which was to be passed on to us.

                      We opted for finance from ICICI and an amount of Rs.2,90,000/- was disbursed to the dealer by end of jan 08. The total payment now with the dealer was Rs. 3,90,000/-. The balance now payable to the dealer was only Rs.51,000/- (approximately) payable at the time of final delivery and billing.

                      Then we were intimated that there was an inordinate delay in delivery of vehicle from Maruti owing to some short fall in LPG kits, or the likes. The dealer reps kept silent on the issue and did not interact with us in any manner, until mid feb when we got after them for some positive response.

                      Now, when we were asked to take delivery of the veh in first week of march, we were told that the veh had not been sent for registration for want of balance payment. This had not been intimated to us when we submitted all relevant documents to the dealer. Lust a case of lethargy on part of the dealer.

                      The final amount to be billed had surprisingly increased to Rs.4,44,000/- odd, a good three thousand more. On being questioned the dealer rep informed us about rate increase by Maruti which had been passed on to us. On the other hand, as of date when the vehicle has not been finally billed, Maruti has also cut costs on account excise duty concessions, which apparently has not been passed on to us by the dealer.

                      Now, the dealer is sitting on virtually Rs. 4 Lacs of our money without paying any interest, has not delivered us the vehicle and is not passing on any benefits to us whatsoever. Effectively, he is cheating us blatantly.

                      In the light of the above, I seek advise in the matter as to how do I get my entitlement, and some clarity on my rights as a consumer. Thanking you,

                      Yours sincerely, Sundeep Chetty (Mob [protected])
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      Helpful
                      Be the first one to find this review helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit