Claimed

Maruti Suzuki India Complaints & Reviews

1.3
Updated: Dec 18, 2025
Complaints 6909
Resolved
1708
Unresolved
5201
Contacts

File a complaint to Maruti Suzuki India

Having problems with Maruti Suzuki India?

File a complaint and get it resolved by Maruti Suzuki India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Maruti Suzuki India reviews & complaints page 331

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
gaurav811030
from Chandigarh, Chandigarh
May 19, 2009
Resolved
Report
Copy
Resolved

Hello I, Gaurav Sahni bought the Car on 27th march 2009, its just 45 days gone to purchase car Swift Vxi model and i am facing problem in the a.c from last 30 days. I bought this car from DD Motors Mayapuri, New delhi. in the first service i told to the service manager that a.c is not working/cooling properly and some noise is coming in blower and the blower speed is very low then they repair, after 3-4 days i was facing same problem then i complaint to service manager that its not working again and then they repair and now i am facing this problem again after 10 days. I dont know what is happening in a.c and even DD motors, mayapuri service is very poor and they dont have experienced service engineers if they had, otherwise i was not facing the problem. I have request to you to replace my a.c because its not cooling properly and not working properly even with blower speed is very low because within a 45 days of purchasing a car i am facing this problem 3rd time. I have a request to you to replace a.c other wise i have to complaint to consumer court for not giving me the service properly and not changing the part also.

gaurav
Aug 13, 2020
Complaint marked as Resolved 

Maruti Udyog — car air conditioning not functioning

Dear Sir

I hope this complaint will be attended to atleast.

I had registered the same complaint some 8 days prior.

I have purchased a wagon R on 23.06.2008 from your dealer at Mapusa Goa.(Chowgule Industries Pvt. Ltd.)

After the purchase now its more than 1 month & also the 1st servicing is done.

the problem was communicated to their sales person on 3rd day of the purchase i.e 26.06.2008.

It was assured that it will be solved in the 1st servicing.

But, now still the problem persists

the problem is mal functioning of air conditioning.
the left hand side vent for the ac on the non-driver side is not blowing air at all. there seems to be some leakage as some smoke from outside can be smelled inside while the ac is on.
there is no effective cooling compared to other wagonR I saw in your showroom and same was shown to them. ie. ur chowgule service person.

it was cleared to me thaT THESE THINGS ARE NOT IN THEIR HANDS AND THEY [censored] HELP IT.

ITS A DESIGN FAULT.

SERVICE PERSON INCHARGE - -- MR. KAMAT

SALES --- MR. SANKET
A.C is not working properly since i bought the car
Hello I, Gaurav Sahni bought the Car on 27th march 2009, its just 45 days gone to purchase car Swift Vxi model and i am facing problem in the a.c from last 30 days. I bought this car from DD Motors Mayapuri, New delhi. in the first service i told to the service manager that a.c is not working/cooling properly and some noise is coming in blower and the blower speed is very low then they repair, after 3-4 days i was facing same problem then i complaint to service manager that its not working again and then they repair and now i am facing this problem again after 10 days. I dont know what is happening in a.c and even DD motors, mayapuri service is very poor and they dont have experienced service engineers if they had, otherwise i was not facing the problem. I have request to you to replace my a.c because its not cooling properly and not working properly even with blower speed is very low because within a 45 days of purchasing a car i am facing this problem 3rd time. I have a request to you to replace a.c other wise i have to complaint to consumer court for not giving me the service properly and not changing the part also.My car regn no:- DL9CX 1055, Chasis No:-419848

gaurav
[protected]
Helpful
Found this helpful?
2 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    Mr. V. K. Misra
    from Shimoga, Karnataka
    May 17, 2009
    Resolved
    Report
    Copy
    Resolved

    Subject-Regarding my complaint for A-star mileage rally

    Pl read mileage for first prize over 43 kms per litre as announced. Pl omit 41.36 kms written as typing error
    Aug 14, 2020
    Complaint marked as Resolved 
    This is to bring to your notice that a car mileage rally for A-star was organized in lucknow on 17-05-09 by Maruti suzuki India ltd and i also participated in it being a proud owner of A-star vehicle no UP32 CS 2260.The distance to be travelled was approx 40 kms for a pre defined route in Lucknow city.
    To my surprise when the results were announced the first prize(LG LCD) went to gentleman for giving mileage of 41.36 kms per litre. Second and third for mileage of 36 and 33 kms respectively.
    My query is if the car can give this kind of mileage then why the company is not claiming it in its promotional campaigns and advertisements and if it is unrealistic then how it was publicly announced.
    Issue is not winning or loosing .The issue is my loyalty with the name Maruti suzuki and its credibility.
    I request you to find the mileage truth at you end
    Thank you in anticipation.
    @Mistra These rallies were made under standard conditions. But it reiterates the fact that A-star is most efficient car in its class as ARAI claims. I'm an owner of and it returns super mileage ... i love a-star..i'm ready to answer your queries from owner point of view
    A-Star is not giving average more than 13-14 Km. in any condition & now it is also being informed by there service centers to owners of these cars, most of the A-Star cars are reaching service centers & dealers for average/ vibration problems, when I purchased A-Star Vxi during starting a beep sound was being listen but after a week this sound is absent when i contacted Service station they told us that no such provision is provided in A-Star Vxi.they are also confirming that this car will not give more than 14Km/ Lt on highway.
    @arvind - i am the proud owner of A-star LXI. Miliage is good with more than 21KM/ Lt.
    Only concern is with AC, as it reduces pickup specially on highways.
    Helpful
    Found this helpful?
    4 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Sidharath Sharma
      from Kapurthala, Punjab
      May 15, 2009
      Resolved
      Report
      Copy
      Resolved

      To: [protected]@rediffmail.com
      S marutisuzuki Complaints - SWIFT VDI
      View all marutisuzuki complaints
      marutisuzuki
      Posted:[protected] by SIDHARATHSHARMA Send email

      COPY TO :[protected]@ZEEBUISNESS.COM

      COPY TO :[protected]@MONEYCONTROL.COM<TUTUDHAWAN>

      COPY TO :CONSUMER COURT.IN

      COPY TO :[protected]@AAJTAK.COM
      SWIFT VDI
      what is my fault? pls tell me, what about replacement of my swift vdi car, my fault is i have purchased a marutisuzuki product?


      my humble request pls replace my unregistered brand new SWIFTVDI



      DATED:--24/04/2009


      To
      Mr. Pankaj Narula
      C. G. M. Service,
      Maruti Suzuki India .LTD
      Gurgaon.
      Sir,

      I Sidharth Sharma S/o Yoginder Sharma R/o Khanna has purchased a new Maruti Swift (VDI) through Gulzar Motors Ludhiana On 1st March 2009. From first day onwards car has some problems given as...

      1. Fuel Pump Noise
      2. Clutch plate & Pressure plates.
      3. Full car noise (Door and back dickey)

      After requesting to Gulzar motor for three times they have changed fuel pump and clutch plate but even though car have same problems. I request Gulzar motor again but they have not bothered at all.
      I have not registered it and have not installed any accessories in it. I humbly request you to replace this car and give me a new one. At present I have Skoda Laura(car) and Ford Endeavour (SUV) cars but till yet I have not face any single problem. Please accept my request, Otherwise I have to go media or consumer court or some other source to solve my problems. For your convince details are given bellow.
      Dealer Code:-- 6204
      Model Swift (VDI)
      Color:--White
      Chassis no.:[protected]
      Engine no.:[protected]
      key no.:--- 6163
      I cant explain the problems because the car has not a single problem but have many problems. So please kindly change my car as soon as possible.



      Yours Sincerely.
      Sidharth Sharma e mail:[protected]@rediffmail.com e mail:[protected]@yahoo.in Ph.:-+91 [protected]
      +91 [protected]
      Read comments Add a comment
      More marutisuzuki complaints
      Aug 14, 2020
      Complaint marked as Resolved 

      Maruti Swift VDI — Problem Durig Purchase

      dear Sir
      I Jyoti Singh Residing in Punjabi Bagh New delhi Booked Maruti Swift Vdi Vide Bookin NO. 0897-S-S01002 Datse 30/05/08 with the commitment the delivery period of car 5 to 6 week but now after the 6 week dealer told me my cay delivery delay about 8 to 10 week more if I want to car now I pay 15000/- Rs premium on the car You are Requsted to kindly help me and check the status of my car My contact no. is [protected] [protected]

      Maruti Suzuki — Brand new Swift (VDI) some problems

      DATED:--20/04/2009


      To
      Mr. Pankaj Narula
      C. G. M. Service,
      Maruti Suzuki India .LTD
      Gurgaon.
      Sir,

      I Sidharth Sharma S/o Yoginder Sharma R/o Khanna has purchased a new Maruti Swift (VDI) through Gulzar Motors Ludhiana On 1st March 2009. From first day onwards car has some problems given as...

      1. Fuel Pump Noise
      2. Clutch plate & Pressure plates.
      3. Full car noise (Door and back dickey)

      After requesting to Gulzar motor for three times they have changed fuel pump and clutch plate but even though car have same problems. I request Gulzar motor again but they have not bothered at all.
      I have not registered it and have not installed any accessories in it. I humbly request you to replace this car and give me a new one. At present I have Skoda Laura(car) and Ford Endeavour (SUV) cars but till yet I have not face any single problem. Please accept my request, Otherwise I have to go media or consumer court or some other source to solve my problems. For your convince details are given bellow.
       Dealer Code:-- 6204
       Model Swift (VDI)
       Color:--White
       Chassis no.:[protected]
       Engine no.:[protected]
       key no.:--- 6163
      I can’t explain the problems because the car has not a single problem but have many problems. So please kindly change my car as soon as possible.



      Yours Sincerely.
      Sidharth Sharma e mail:[protected]@rediffmail.com
      e mail:[protected]@yahoo.in Ph.:-+91 [protected] +91 [protected]

      COPY TO [protected]@maurti.co.in

      Maruti Suzuki — replace my brand new swift vdi car

      DATED:--24/04/2009


      To
      Mr. Pankaj Narula
      C. G. M. Service,
      Maruti Suzuki India .LTD
      Gurgaon.
      Sir,

      I Sidharth Sharma S/o Yoginder Sharma R/o Khanna has purchased a new Maruti Swift (VDI) through Gulzar Motors Ludhiana On 1st March 2009. From first day onwards car has some problems given as...

      1. Fuel Pump Noise
      2. Clutch plate & Pressure plates.
      3. Full car noise (Door and back dickey)

      After requesting to Gulzar motor for three times they have changed fuel pump and clutch plate but even though car have same problems. I request Gulzar motor again but they have not bothered at all.
      I have not registered it and have not installed any accessories in it. I humbly request you to replace this car and give me a new one. At present I have Skoda Laura(car) and Ford Endeavour (SUV) cars but till yet I have not face any single problem. Please accept my request, Otherwise I have to go media or consumer court or some other source to solve my problems. For your convince details are given bellow.
       Dealer Code:-- 6204
       Model Swift (VDI)
       Color:--White
       Chassis no.:[protected]
       Engine no.:[protected]
       key no.:--- 6163
      I can’t explain the problems because the car has not a single problem but have many problems. So please kindly change my car as soon as possible.



      Yours Sincerely.
      Sidharth Sharma e mail:[protected]@rediffmail.com e mail:[protected]@yahoo.in Ph.:-+91 [protected]
      +91 [protected]

      MarutiSuzuki — SWIFT VDI

      my humble request pls solve the solution i am not threat you otherwise iam, going to consumercourt &arrange the press confrence in front of regd.office maruti udyog ltd sec-8 madhya marg chd.gulzar motors ltd.ludhiana &live telecast on aajtak, zeetv, ibn7, starnews, news24, ptcnews
      if you are responsible



      DATED:--24/04/2009


      To
      Mr. Pankaj Narula
      C. G. M. Service,
      Maruti Suzuki India .LTD
      Gurgaon.
      Sir,

      I Sidharth Sharma S/o Yoginder Sharma R/o Khanna has purchased a new Maruti Swift (VDI) through Gulzar Motors Ludhiana On 1st March 2009. From first day onwards car has some problems given as...

      1. Fuel Pump Noise
      2. Clutch plate & Pressure plates.
      3. Full car noise (Door and back dickey)

      After requesting to Gulzar motor for three times they have changed fuel pump and clutch plate but even though car have same problems. I request Gulzar motor again but they have not bothered at all.
      I have not registered it and have not installed any accessories in it. I humbly request you to replace this car and give me a new one. At present I have Skoda Laura(car) and Ford Endeavour (SUV) cars but till yet I have not face any single problem. Please accept my request, Otherwise I have to go media or consumer court or some other source to solve my problems. For your convince details are given bellow.
      Dealer Code:-- 6204
      Model Swift (VDI)
      Color:--White
      Chassis no.:[protected]
      Engine no.:[protected]
      key no.:--- 6163
      I cant explain the problems because the car has not a single problem but have many problems. So please kindly change my car as soon as possible.



      Yours Sincerely.
      Sidharth Sharma e mail:[protected]@rediffmail.com e mail:[protected]@yahoo.in Ph.:-+91 [protected]
      +91 [protected]
      I Bhadresh Parmar S/o Harish Parmar has purchased a new Maruti Swift (LDI) through Kataria Automobiles Ltd. Surat On 27th April 2009. From first day onwards car has some problems given as...

      1. co-driver seat band
      2. producing sound when car is on imbalance road.(as if very old car).

      After requesting to Kataria Motors they have changed co-driver seat on very first day .But car still have problem of producing sound when car is on imbalance road though kataria motors tried many times to solve this problem .
      i feel ambracing as from very first day car is producing noise .I have not registered it and the no is GJ19M 5522 . I humbly request you to replace this car and give me a new one or solve my problem throughly .This is my third maruti car but till yet I have not face any single problem. Please accept my request, Otherwise I have to go media or consumer court or some other source to solve my problems. For your convince details are given bellow.
       Dealer Name:-- Kataria Automobiles Ltd. Surat
       Model Swift (LDI)
       Color:--Silky Silver
       Chassis no.:--- MA3FKEB[protected]
       Engine no.:---D13A-1158651
       key no.:--- 6163
      Isometimes i feel doubt that whether this car is rejeceted car or what?.



      Yours Sincerely.
      Bhadresh Parmar email:[protected]@yahoo.com
      Ph.:-[protected],[protected]
      I Bhadresh Parmar S/o Harish Parmar has purchased a new Maruti Swift (LDI) through Kataria Automobiles Ltd. Surat On 27th April 2009. From first day onwards car has some problems given as...

      1. co-driver seat band
      2. producing sound when car is on imbalance road.(as if very old car).
      3.problem in horne

      After requesting to Kataria Motors they have changed co-driver seat on very first day .But car still have problem of producing sound when car is on imbalance road though kataria motors tried many times to solve this problem .
      i feel ambracing as from very first day car is producing noise .I have not registered it and the no is GJ19M 5522 . I humbly request you to replace this car and give me a new one or solve my problem throughly .This is my third maruti car but till yet I have not face any single problem. Please accept my request, Otherwise I have to go media or consumer court or some other source to solve my problems. For your convince details are given bellow.
       Dealer Name:-- Kataria Automobiles Ltd. Surat
       Model Swift (LDI)
       Color:--Silky Silver
       Chassis no.:--- MA3FKEB[protected]
       Engine no.:---D13A-1158651

      Isometimes i feel doubt that whether this car is rejeceted car or what?.



      Yours Sincerely.
      Bhadresh Parmar email:[protected]@yahoo.com
      Ph.:-[protected],[protected]
      I am sorry to convey the message that I have purchased New Maruti Alto LX from Max Autos G-401 Dhuri Road Sangrur-148001 on dated[protected].
      That today[protected] after driving the 331km the engine was defected to drive the car and I went to Max Autos to exmine the problem.The mechanic Balkar Singh and others checked the car and disturbed the carborater, petrol nozels in the last I will say except the engine. MR. Balkar Singh issued to me job card writing with running repair missing problem. Sir/Madam this is my new car is operated in operation theatre(Garage). This car is purchased on Loan from Canara Bank Sangrur(Rs. 2, 25, 000/-).
      Please look into the matter.To change the new car.Otherwise I am lawable to knock the door of court.
      Registration number:-PB13UT9259
      Chasis number:- 1393403
      Further I request to you advice your mechanic staff specially Mr. Balkar Singh not to treat roughly to everyone.
      Thanks.
      hyundai verna or sx4 in terms of fuel average and comfort riding
      my need is car but i am cunfuse that which one car i should buy, please suggest me, my choice is maruti (WAGON R AND ZEN ESTILO) AND HYUNDAI ( SANTRO XING) PLEASE TELL ME WHICH CAR i should buy and why and avrage wise also

      Maruti Suzuki — not geting booking money back

      i have booked a maruti swift vdi car at dhruv motor in surat during july 2009and given a 5000 as abooking amount but due to delay in delivery i have cancelled my order and ask for refund but after six month idid not get my money back please take neccesary action for same

      Maruti Suzuki Swift VDi — not getting refund back

      i have booked amaruti swift vdi car in july2009at surat in dhruv motor and gived 5000as abooking amount but due to delay in delivery i cancelled my order so i asked for refund in spite of repeted reminder they are not giving my money back so please do needful for same
      MR.TUTUDHAWAL, IAM JITESH FROM VASANT KUNJ NEW DELHI.
      I WANT TO CAR, BUT IAM CONFUSSED WHICH ONE TO TAKE, MY
      DAILY RUNNING IS 20 -40 KM. I LIKE MARUTI { SWIFT, ASTAR, WAGANOR, RITZ, ESITLO} AND HUNDAI { ZANTRO} OR
      CHEVROLET{BEAT, BUT MAINTENCE AND SPARE PART OF CHEVROLET
      IS COSTLY} .
      MY BUGET IS 4 - 4.5 LAKHS.

      I LOVE YOUR SHOW AND IAM A BIG FAN OF IT.
      [protected]
      HELLO, MR. TUTU DHAWAN sir good evening i am akash verma from shahdara delhi.We want to buy a bike which gives us power, comfert and average daily running is 5 to 10 km. so can you plz tell me which is the best bike in these bike- Honda dazzler, suzuki sling shot, honda stunner and pulsar 220 and sir plz also tell the rate of pulsar 220.which is the best bike to buy sir


      I am never missed your show sir I am a big fan of your show sir. plz tell my answer in Up comming episode sir
      THANGING YOU
      Dear MR. TUTU DHAWAN. i am SWARAJ on behalf of my father MR.S.K.RANJAN, from DHANBAD JHARKHAND.
      i want to by a car and i m getting confused which one to buy, i like (cheverolet avio, maruti swift dezire.indigo e CS ). please tell me which one to buy and why
      and average wise also.
      my buget is 5 - 6 lakhs.
      THANKS
      love this little car despite its 3 recalls! Driver’s door airbag fault, gear lever change and now difficulty changing gears. I called my garage as the warranty was almost up to advise of the issue that had been bugging me for some time only to be advised that my car chassi number shows on the "AFFECTED" list, but no recall letter...thanks Suzuki!! Tones of space inside for a deceptively small car however, I’m not the one driving when it comes to shopping trips, if I’m lucky I can get 4 full bags of shopping in the boot! It’s a good job this car comes with back seats!! I’ve had nothing but bad luck with this car but it’s all been purely cosmetic...and down to other people! despite the numerous spray jobs and an alloy refurb I still love my swift. I wouldn’t recommend this car for families, it’s got space but its more height than overall space. ONE MASSIVE SEASONAL FLAW this car is horrible in snow, it could get stuck in an inch of slush. There’s barely any weight in the front so I find having a shovel and deflating my tyres always comes in handy.
      http://www.macktruck.org/used-suzuki-swift-maximum-return-for-your-money.html
      hello mr tutu dhawan

      i am pulkit gupta i want to puchace a car of range 4-6 lacks
      but i m confused between lot of cars like wagon-r, swift new, honda jazz, honda brio i m working in honda ancillary, i m interested in petrol car & my daily ride is between 12-14 km, my family interested in wagon -r & i m confused in all these cars my email id is [protected]@yahoo.com
      please help me regarding this problem.


      thanks

      pulkit gupta

      [protected]
      hi i am rajesh Plz tell me about swift vdi

      Maruti Swift VDI — Back seat is not getting fitted

      Hello Sir,

      My Swift VDI 2010 model is having problem with back seat. it always come out and not getting fitted because of poor quality clips. Please ask Pasco Gurgaon to make it fit.

      Breaking problem in my newly alto 800

      Sir, Maine 4 July ko d.d peragarhi se alto800 gadi li thi, first day se hi uske breaks m problem hai, jo aadhe se bhi km lg rhe hai.. Gadi check krane pr bhi showroom m koi solution nhi ho rha h

      Tyre quality (tyre jk)

      my vehicle date of sale 05/2012 vehicle no kl31e 296 no tyre wear vehile running 30 to 50km no smooth wth sound all tyre comlaint how much quality in maruti vehile tyres
      Helpful
      Found this helpful?
      20 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Sidharath Sharma
        from Kapurthala, Punjab
        May 14, 2009
        Resolved
        Report
        Copy
        Resolved

        Welcome sidharthsharma Home Track Complaints Submit New Complaint Tips & Tricks

        Home : Cars Parts and Vehicles Complaints

        Maruti Suzuki India Limited - my humble request pls solve the solution &my replace brandnew swift vdi
        Complaint by sidharthsharma on May 14, 2009, 12:55 pm in Cars Parts and Vehicles


        ubject: Welcome to iComplaints.in

        Welcome sidharthsharma to iComplaints.in

        Your iComplaints.in account details are:

        User Name: [protected]@rediffmail.com

        Password:

        Please save this email for future reference.

        Thank You,
        iComplaints.in Webmaster
        Note: Forwarded message attached

        -- Original Message --

        From: [protected]@icomplaints.in
        To: [protected]@rediffmail.com
        S marutisuzuki Complaints - SWIFT VDI
        View all marutisuzuki complaints
        marutisuzuki
        Posted:[protected] by SIDHARATHSHARMA Send email


        SWIFT VDI
        my humble request pls solve the solution i am not threat you otherwise iam, going to consumercourt &arrange the press confrence in front of regd.office maruti udyog ltd sec-8 madhya marg chd.gulzar motors ltd.ludhiana &live telecast on aajtak, zeetv, ibn7, starnews, news24, ptcnews
        if you are responsible



        DATED:--24/04/2009


        To
        Mr. Pankaj Narula
        C. G. M. Service,
        Maruti Suzuki India .LTD
        Gurgaon.
        Sir,

        I Sidharth Sharma S/o Yoginder Sharma R/o Khanna has purchased a new Maruti Swift (VDI) through Gulzar Motors Ludhiana On 1st March 2009. From first day onwards car has some problems given as...

        1. Fuel Pump Noise
        2. Clutch plate & Pressure plates.
        3. Full car noise (Door and back dickey)

        After requesting to Gulzar motor for three times they have changed fuel pump and clutch plate but even though car have same problems. I request Gulzar motor again but they have not bothered at all.
        I have not registered it and have not installed any accessories in it. I humbly request you to replace this car and give me a new one. At present I have Skoda Laura(car) and Ford Endeavour (SUV) cars but till yet I have not face any single problem. Please accept my request, Otherwise I have to go media or consumer court or some other source to solve my problems. For your convince details are given bellow.
        Dealer Code:-- 6204
        Model Swift (VDI)
        Color:--White
        Chassis no.:[protected]
        Engine no.:[protected]
        key no.:--- 6163
        I cant explain the problems because the car has not a single problem but have many problems. So please kindly change my car as soon as possible.



        Yours Sincerely.
        Sidharth Sharma e mail:[protected]@rediffmail.com e mail:[protected]@yahoo.in Ph.:-+91 [protected]
        +91 [protected]
        Read comments Add a comment
        More marutisuzuki complaints


        marutisuzuki - gift voucher
        marutisuzuki - SPARE PARTS NOT AVAILABLE
        marutisuzuki - false commitment

        ubject: Welcome to iComplaints.in

        Welcome sidharthsharma to iComplaints.in

        Your iComplaints.in account details are:

        User Name: [protected]@rediffmail.com

        Password:

        Please save this email for future reference.

        Thank You,
        iComplaints.in Webmaster

        Advertisements
        Aug 14, 2020
        Complaint marked as Resolved 

        Maruti Swift VDI — spare part unavailable

        sir,
        i pardeep sharma fom shimla having my tour n travel business bought a new swift vdi from goel motors shimla h.p. one months back and unfortunately problem occured in the said vechile and after talking at dealer end the spare part which they told me was unavailable, and due to this im suffering a great loss in my business and if no immediate service will be provided to me i'll be going in consumer forum for relaxation and the said vechile is at competent motors mandi from 13.08.08 till this date.
        looking forward for ur kind reply
        thanks and regards,
        pardeep sharma.
        [protected]
        shimla h.p.
        Dear Sir

        Please note that we at Ipca Laboratories have about 15 Maruti Vehicles but when we approach Patel Motors for repair of these Maruti Cars then we find that most of the spare parts are not available for the last one month such as :

        1. Side view mirror of Maruti Esteem.
        2. Hose pipe of Maruti Esteem.
        3. Various spare parts of Maruti Swift.

        Please intervene in the matter as if your dealers will not provide the required service then we will be forced to complain to the consumer forum.


        Regards,


        P. P. Dubey
        Dy. General Manager – HR & Admin

        C.c. : Patel Motors, Ratlam / Indore (M.P.)
        Dear Sir

        Please note that we have in Bangladesh quite many Maruti Vehicles but when we approach uttra motors for repair of these Maruti Cars then we find that most of the spare parts are not available and expensive:

        1. Side view mirror of Maruti Esteem.
        2. Hose pipe of Maruti 800.
        3. Various spare parts of Maruti Swift.

        Please intervene in the matter as if your dealers will not provide the required service then we will be forced to complain to the consumer forum.


        Regards,

        biddut/ Bangladesh
        Helpful
        Found this helpful?
        3 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          D
          Dhruv Kumar Malhotra
          May 13, 2009
          Report
          Copy

          I have a MARUTI ALTO Lxi which was given 4 times at BATRA AUTO COMPANY ( faridabad) for some sensor problem as its RPM fluctuates abnormaly while driving with A/C switched ON. My car is under warranty and i have been told by many mechanics that it has some sensor problem. But MARUTI is not bothered to change this part under warranty as it is a manufacturing defect.

          I am really amazed to see this kind of response and its truely not acceptable. Its been 4th time, my car is there in MARUTI service station / workshop.

          Maruti Udyog Ltd./ Alto Lxi — Poor after sales service

          I have purchased Alto Lxi from ALFA AUTOMOBILES, Faridabad in June 2007.After 1st service, i have been facing problem with this car related to suspension,noises etc. I have send my car to Batra Auto company , Faridabad 3 to 4 times for the same complaint but it has not been resolved till date .Maruti should understand that customer time is also valuable. If they dont have skilled engineers then they should not support after sales service .
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            VISHNU GOYAL
            from Delhi, Delhi
            May 12, 2009
            Resolved
            Report
            Copy
            Resolved

            MY CAR MARUTI SUZUKI ESTEEM VXI, REG. NO. UP80AW-2097 WAS MET WITH AN ACCIDENT AT GURGAON ON 13TH JAN, 2009 AND WAS TAKEN TO MARUTI AUTHORISED DEALER M/S PASCO AUTOMOBILES ( GURGAON) ON 15TH JAN, 2009 WHERE I HANDED OVER ALL THE NECESSARY DOCUMENTS REQUIRED FOR THE CLAIM. MY CAR WAS INSURED WITH NATIONAL INSURANCE CO. LTD. THROUGH MARUTI INSURANCE UNDER CASHLESS REPAIRS SCHEME VIDE POLICY NO. 3540726 DT. 12 FEB., 2008 FOR THE PERIOD 26 FEB, 2008 TO 25 FEB, 2009 ISSUED BY MARUTI AUTHORISED DEALER M/S MADHUSUDAN MOTORS PVT LTD, AGRA. MY CAR WAS READY AFTER NECESSARY REPAIRS VIDE THEIR JOB NO. 0172449 AND INVOICE/CAS MEMO NO. 123219 DT 30 JAN, 2009 FOR RS 20872/-. AT THE SAME TIME CONCERNED STAFF AT PASCO AUTOMOBILES, GURGAON INFORMED ME TO DEPOSIT THE FULL AMOUNT OF THE INVOICE/CASH MEMO AND MY CLAIM WILL BE SETTLED IN 15 DAYS AND SEPERATE CHEQUE IN MY NAME WILL BE ISSUED TO ME. WHEN I TOLD THEM THAT MY CAR IS UNDER CASHLESS REPAIRS SCHEME AS WELL AS COMPANY INSURANCE PAPERS ALSO SHOW THAT ALL THE ACCIDENTAL REPAIRS IRRESPECTIVE OF ANY NATURE IS COVERED UNDER THIS CASHLESS SCHEME BUT THEY DIDN`T LISTEN AND I HAD TO PAID FULL AMOUNT OF THE INVOICE OF RS 20872/-. TILL THEN I HAVE ENQUIRED THEM SEVERAL TIMES FOR THE CLAIM BUT NOT GIVEN ANY SATISFACTORY REPLY. I HAVE ALSO E MAILED THIS FACT TO MARUTI SUZUKI MANY TIMES BUT NO RESULT TILL DATE. AS MORE THAN THREE MONTHS HAVE PASSED MY CLAIM IS STILL PENDING, PL HELP ME AND DO THE APPROPRIATE ACTION IN THE MATTER IMMEDIATELY, I SHALL BE THANKFUL TO YOU. - SHANTANU GOYAL (MOB. NO. [protected], [protected]). R/O J-112, II ND FLOOR, SECTOR 51, MAYFIELD GARDENS, GURGAON
            Aug 13, 2020
            Complaint marked as Resolved 

            Maruti Suzuki — Non Delivery - Pasco Motors

            We had booked Maruti Suzuki Dzire VXI Colour Silky silver from Pasco Motors, Gurgaon (Dealer Code 9506) with booking number 99. The Booking was done in mid of February 2009. We paid the initial booking amount as we wanted the vehicle in Beginning of April and we were assured that we would be delivered vehicle much before committed dateline.

            We received a call from Pasco Motors in March end and we were asked to deposit the complete amount as delivery was expected in next 1-2 days. It is almost 14 days since we deposited the complete amount and yet we have not been delivered the car.

            We have tried to speak to all in Pasco Motors from Mr. Madan Lal to Mr. Pankaj and explained the requirement of delivery before thursday, the 16th April, 2009, being the date of our function but they are still not committing any date.

            I find the attitude of the Dealer being dishonest and untrustful in their approach where deceivingly they have collected the full payment and now citing non-delivery of vehicle from the Company as the reason for non-delivery.

            I fail to understand how they had committed the date when it was beyond their control and why they had collected the full payment for delivery when they had not received the vehicle. I call upon the Dealer/ Company to arrange delivery by tomorrow.

            Saurabh Gupta
            [protected]
            dear sir i m facing so many problem with your athorized dealer prem moters sikar road vki jaipur.
            from the first day they are not on there comitments. i m facing the follwing problems:-

            1 deley in dilivery of car on first day as per the mahurat. i was informed them about the time. fully amount was already deposited by me earliyer.

            2 there was so many scrates on the car on the time of dilivery. they comitted me that at the time of first service thay will remove that.

            3. deley in returning the offer amount by requsting more than one month.

            4 when i m giving that car for first service they deley that for five days n still they are unable to deliver that car,

            many other things are also ther which are unable to explain by text.

            5 misbehaving by the GM Service.

            with all this i need the fruitfull reply from your side in today itself other wise i m going to file a cosumer case against the prem moters.

            Thanking you,

            dalip singh

            car no- RJ 10 CA 1296

            mob no [protected], [protected]
            Helpful
            Found this helpful?
            2 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              K
              Kishor Chawda
              from Mumbai, Maharashtra
              May 11, 2009
              Resolved
              Report
              Copy
              Resolved

              I have purchased ' SWIFT DZire ' just one month back. I noticed rough paint surface on both sides of car, bellow the doors a bottom line of car body i.e. from front wheel to rare wheel. The surface, it look like either there is air pockets under the paint layer or there are big lums of paint drops setteled on the surface. Could I know why this finish is such ? Is there any reasons behind it ? If so at what benifites, or its simply a quality negligence ? I would like to know that.

              Hope your early attention to the matter and your reciprocation to satisfy my issue. Thanks.
              Aug 14, 2020
              Complaint marked as Resolved 
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                Ruchira Gupta
                from Chandigarh, Chandigarh
                May 10, 2009
                Resolved
                Report
                Copy
                Resolved

                Hi,

                This is to bring to your notice that Swift Desire (Ldi) was purchased for which delivery was obtained from Modern Auto mobiles on May 06, 2009 .

                The car was running locally for 7th and 8th of May, 2009. But on May 09, 2009 while we were going to Karnal after crossing Ambala Cant. we experienced a smell coming from
                the AC vents in the car .

                Since a tanker was in front of the car it was thought that the tanker moving in front might have been spilling some diesel which was resulting in the pungent smell.
                But even after over taking the Tanker the smell continued and we thereafter we closed the blower + AC and immediately that the fuel tanker indicator in the dashboard was
                also showing sudden fall.

                Apprehending some problem the car was parked in the adjoining Petrol Pump Dhillon service station before Chaupal restaurant .And after stopping the car smoke was seen coming from the bonnet and after opening the bonnet it was seen that the smoke was all around in the Engine area and lot of diesel had flown which could be the line marked below the car on the road.

                After talking to the service station people I was asked to call some mechanic whose number was displayed at the service station itself and Mr.Radhe Sham was contacted over mobile[protected] at 0935 AM of May 09, 2009 and he was asked to rush to the spot and he was informed that the ignition key the diesel was seen oozing out from the engine top that is the portion covered with some black plastic.

                After about some 10 mins the mechanic came and after opening the above mentioned plastic cover, and it was noticed that the lock provided in the return nozzle had came out which had resulted into the fuel (diesel) discharge from this area .The entire portion beneath the plastic cover was seen dipped in diesel and it took lot of time to remove the diesel by inserting the cloth and then squeezing the cloth time and again.The later part of getting it dried by powering water showers and thereafter with air blower and running the vehicle for sometime before moving the vehicle .In this transaction I almost lost the half tank of diesel which was about 15-20 liters and more than one and half hour besides going through the trauma and shocking experience .

                I had a great confidence in MARUTI having Japanese expertise and background and pioneer in motor vehicles, but the incident which has happened after only 2 days of delivery of the car when for the 1st time 5th gear of the car was used .I have seen lot of stickers having been pasted on different parts of the car of having 'tested', 'inspected' and 'ok' but it appears that this has been done on paper otherwise how could a new vehicle can give such a trouble and I had to postpone of movie to late in the night and as a result I had to come in the evening that is in day light .

                As I have seen from this incident its quite clear that the manufacturing staff had done unpardonable act and have played mischief before giving clearance and I am really shocked and I am not sure how the confidence can be restored especially when I am out of town.Had the vehicle run for another few mins it could have caught fire and hence endangering lives of the passengers in the car .I expect a detailed soul searching from Maruti Udyog's and a remedial action be informed to me in writting or email .In case timely action is not taken to get the defect removed besides I owe an assurance from your company the vehicle will be free from such defects in future and for which you are free to inspect the vehicle through your technicians (experts) to find out why such an incident had happened at all in the first place .

                I will be constrained to make a complaint with media as well as consumer forum in case remedial action and guarantee is not assured within reasonable time .

                I will also like to know what are the company and sellers liablities in events like these.

                Car details
                Engine no :1215016
                Tempno : CH 09 - 9605
                Chasis no: 173677
                Deleiver on: 05 May, 2009
                Delivered by: 0702(Modern Automobiles)

                For,
                Munshi Lal Singh
                Punjab
                [protected]
                Aug 14, 2020
                Complaint marked as Resolved 

                maruti/ swift deisel — car noise problem

                dear sir ,
                hello,
                as we discussed on phone i want to explain you that i have bought a swift diesel vdi app 6 month back from stan auto.
                i am facing lot of problem of service from stan auto regarding this vechile.
                as got done paid service of my car from stan auto i assk them to change the horn as it is not working proper they say they have no stock &the electraican repair the horn & it blow like the two wheeler instaed of car.they even not have the gear oil refilling injectior in workshop & thery refill the gear oil with 100 gms oil keep to be used for oiling & its take 1 hour extra you know well that no body have toime to waste for the others fault.
                from last few days i have the problem of whistling in my car as when we press the acceletor & on 06/03 i go to workshop & give test ride of my car to expert & show him the problem & fix the appointment of 07/03 morning.
                on 07/03 morning they start training on my car from 10.30 am & finish at 3.30 pm without the 000000000000000000000000000000000000 result after asking that they have no part in stock which they wanbt to change or test as they have doubt on terbo/vacum pipe or etc after long argument they cal;l you & give me your no.
                kindly tell me why they trained there staff on our cars instaed of there own? & waisting time of customers .
                kindly advise who will bear the loss of my dsay waste including the cosy of driver etc?
                kindly arrange the proper engineer to trace fault & also advise the stan auto to arrange car for me when ever next time they want to remove this fault in my car.
                i think stan auto has no right to do servicing of swift diesel car as they have no experince staff for it as if they do like this may be they spoil the trusted bname of the swift car & maruti in market shortly.
                regards.
                bhandari
                The below is the reply from Maruti

                Dear Mr. Singh,

                Thank you for visiting our website.

                Being a customer focused Automotive Product/Service provider, it is our prime objective to provide the best of our services to all our customers at all times. We at Maruti Suzuki believe in customer delight. Please be assured, that we are committed to providing you and all of our customers with the highest standards of service in the industry.
                However in order for us to track down the exact area of concerns and assist you effectively, kindly provide us the following information:

                1. Current physical location of the car.
                2. Name and location of the Maruti Authorized service station or dealer workshop whom you contacted regarding this issue.

                This will help us to resolve your issue at the earliest.
                Please feel free to revert in case of any query or clarification.

                Regards,
                ANY TIME MARUTI
                (Call- [protected] or Toll Free[protected]
                International Toll Free Numbers:
                [protected]From USA and Canada)
                [protected]From UK)
                Please Visit us at http://www.marutisuzuki.com
                005
                My reply :

                1. Current physical location of the car.

                Sector 4, Panchkula, Haryana.

                2. Name and location of the Maruti Authorized service station or dealer workshop whom you contacted regarding this issue.

                As I was starnded on the high way also as the smoke from the car was beyond control, I had to rush for the nearest repair
                center who details I here . Calling for a Maruti service center was beyond logic as it would have taken enough time to cause
                serious damage to the car .

                Service station adjoining "Petrol Pump Dhillon " near Chaupal restaurant [Mr.Radhe Sham was contacted over mobile([protected]) at 0935 AM of May 09, 2009].
                Dear Mr. Singh,

                Thank you for visiting our website.

                We regret the inconvenience caused to you and are immediately forwarding your issue to the concerned department. You will hear from us soon.



                Please feel free to revert in case of any query or clarification.
                Regards,

                ANY TIME MARUTI
                (Call- [protected] or Toll Free[protected]
                International Toll Free Numbers:
                [protected]From USA and Canada)
                [protected]From UK)
                Please Visit us at <http://www.marutisuzuki.com>

                MASS-N2
                015
                My reply .
                After no one contacted me from the day I got the mail which was 12 th May, 2009 to 17th May, 2009 .

                --------
                I got a mail from you on 12th May 2009 which said that I will be contacted soon .
                But till this moment no one has even tried to contact me over any medium .

                This is shear piece of negligence on your part and is beyond my limits of tolerance .
                If you think that I am only a customer, then I am sorry to say that the reason why other companies in India like Hyundai are eating up your market is all because of there professionalism where I don't have to beg them for a explanation.

                I request an immediate action be taken and a senior in charge should contact me over mail as well as land line.
                This is to bring to your notice that Maruti 800(A/C) was purchased for which delivery was obtained from Khivraj Motors on Aug 14, 2008. Chennai(Adyar Branch)

                From day one my car AC is not working properly. There is a fog formation on oursite of the front mirror that to on evenings after 7:00 and clowdy climates.for every 1/2 hour i need to stop the car and clean that fog with cloth and started driving again .I am not able to see outside while driving.I sent 4 times for servicing in 9 months, Khivraj motors technicians are saying " This is the common Problem" for every car.I am sure this is not common problem for every cars. if i ask other showroom technicians they said this is from mirror problme.Please help me on this how to solve my car AC problem

                I will be constrained to make a complaint with consumer forum in case remedial action and guarantee is not assured within reasonable time .

                I will also like to know what are the company and sellers liablities in events like these.
                This is to bring to your notice that Maruti 800(A/C) was purchased for which delivery was obtained from Khivraj Motors on Aug 14, 2008. Chennai(Adyar Branch)

                From day one my car AC is not working properly. There is a fog formation on oursite of the front mirror that to on evenings after 7:00 and clowdy climates.for every 1/2 hour i need to stop the car and clean that fog with cloth and started driving again .I am not able to see outside while driving.I sent 4 times for servicing in 9 months, Khivraj motors technicians are saying " This is the common Problem" for every car.I am sure this is not common problem for every cars. if i ask other showroom technicians they said this is from mirror problme.Please help me on this how to solve my car AC problem

                I will be constrained to make a complaint with consumer forum in case remedial action and guarantee is not assured within reasonable time .

                I will also like to know what are the company and sellers liablities in events like these.

                Jaya Prakash
                [protected]
                chennai

                maruti.800a.c.car — petrol smell and clutch .trouble.

                Maruti ac 800 car purchased under CSD quota on 10.12.2006.

                Model no.MB308 AC
                Chasis no. 2613324
                Engine no.3693882

                First servicing on 10.01.07..at DDMotors.mayapuri.New Delhi
                Second servicing on26.05.07.at DDMotors.mayapuri.New Delhi.
                Third servicing on 01.07.08 atDDMotors.

                Defects as mentioned under complaint as above still continue.



                Request for istructing Maruti workshop to set right the defect.if so.Thanking u..
                Till date car has driven only 14000 Km as sigle drive.

                Maruti Car — POOR AMINITIES AND RESPONSE AT DEALERSHIP

                POOR RESPONSE AND SERVICES AVAILABLE AT BATRA AUTO COMPANY A AUTHORISED DEALER OF MARUTI CAR. COMPLAINT REGISTERED [protected] WITH MARUTI ON LINE CUSTOMER CARE AT[protected] BUT NO RESPONSE AT ALL.
                Hi
                Courts in India are very strict when it comes to inherent/manufacturing defects of new cars. The Consumer Courts are directing the Car manufacturers to refund the entire purchase amount to consumers. Always remember, when a defective car is bought or when the Car manufacturer is providing poor service to the consumer, you can file a complaint to the consumer court of the area where the Company is situated.
                Rajinder Ahluwalia Advocate
                Juridica Law Firm
                [protected]
                I had a great confidence in MARUTI having Japanese expertise and background and pioneer in motor vehicles, but the incident which has happened after only 2 days of delivery of the car when for the 1st time 5th gear of the car was used .I have seen lot of stickers having been pasted on different parts of the car of having 'tested', 'inspected' and 'ok' but it appears that this has been done on paper otherwise how could a new vehicle can give such a trouble




                AGREE WITH YOU.
                I lived in jaipur and purchased car from sangha automobile(pratap nagar sector 5) swift desire(ldi) after one month we were driving car and sudenly a fuse was automatically destroyed then i call to sangha they said that we are sending a machanic and he comes and make it correct.Then after some days our swift desire (ldi)was running while i noticed that while in speed braker there is a noise in car in dashboard and right side gate i want to ask why this problem is being there in car as it is new not an old one i am not been satisfy with swift desire (ldi)kindly tell whwt to do i am very sad to say that i think swift desire is exellent all my hopes are broken !!!

                Maruti Car — Accounts statement

                Ref: Customer ID [protected]
                Loan number :CEJ[protected]


                Dear Sirs,

                We have not yet received statement of Accounts for the year Starting as on 04/01/2007.
                My email Id - [protected]@gmail.com
                My mobile No Is [protected]

                Kindly go through in matter and take action immedieate

                with regards

                Laly Vino
                Dear Sir,
                I wish to apprise you that I have a swift VDI which is only a month old and done less than 2000kms, my car is also having similar problem that there is a funny noise emanating from the general area of the dashboard, front right hand side something like a click where there isclashing of either some loose part or metal this happens when the car approaches a speed breaker or pothole I took the car to Kankariya Motors Ahmednagar and was told that this is a common problem in all swift dzires and you would have to leave the car for 9-10 days, they will strip the car and repair some joint in the dashboard and windscreen area which has come off due to unknown reasons, funny for a car which is not even a month old and has been driven with utmost care, my trust of the brand maruti has taken a beating, can any one advise what is this noise and what is the best way to get it repaired without having to strip my brand new car
                Maninder
                Problem in new Maruti SWIFT Desire(VXI)

                This is to bring to your notice that Maruti SWIFT Desire(VXI) was purchased on March 03, 2010 for which delivery was obtained from Sparsh Automobiles,
                Raipur(C.G.)

                From day one their is some problem in clutch as I face difficulty in changing first gear and reverse gear. When I have inform to the showroom people about this
                problem, they said that it is minor problem and will be adjusted in first servicing. Within 20 days and 600 kms of running, clutch plate damaged. Showroom people
                are saying that it is because of driving mistake so cannot be covered under guarantee. I have been driving cars since 1980 and never faced such problem, so
                their must be manufacturing error in the clutch and so it must cover under guarantee. I am not satisfied with the PDI done by Sparsh Automobiles as central locking
                siren and security siren was not working since starting and while asking about the same I had been told by sales person that central locking siren doesn't comes as
                company fitted(attached) in said car. Further I found that "siren was attached by company itself but not working". If that is the case how they can say that PDI was
                done properly.

                Subhash Chandra Sao
                Raipur (C.G.)
                [protected]
                POOR RESPONSE AND SERVICES AVAILABLE AT ENDASS MOTORS COMPANY A AUTHORISED DEALER OF MARUTI CAR. NO RESPONSE AT ALL.

                Maruti Car — Harassment by dealer

                Dear MSL, sales division,

                I had purchased a Maruti Alto during the month of Oct-10 for my son from T R Swahney, Sahibabad. despite all the complaints RC of the vehicle had not been provided. payment for which was made in advance.

                there is no reponse from the dealer. No paper had been given to us. Car met with an accident and is not being released from the authorised service dealer for want of RC.

                will anyone please listen and take this call.

                Muni Yadav
                [protected].
                suzuki company is best company in the world. maruti is on of the fraud company inthe world. maruti suzuki swift is a good car.but maruti swift is a local car maruti suzuki swift has suzuki engine. maruti swift has local engine. there are two types of swift car. first is maruti suzuki swift that is original car . this swift car has suzukiengine. there is inprint suzuki name on the engine. buy second is maruti swift, that is local car. this car has no suzuki engine. that is local or fake engine.there is no inprint suzuki name on the engine. if you have any dought please check your car engine.if your car engine suzuki, that is original. you ask your dealer they also tell above said. maruti suzuki swift engine is import from japan. maruti swift engine is make from scrap material. maruti collect the scrap material from other car company like tata, fiat and they are making local engine. so dear friends don, t buy maruti swift. please buy maruti suzuki swift. please chech car engine is it suzuki engine or local or fake engine.
                Helpful
                Found this helpful?
                18 Comments
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  PANKAJ NEVATIA
                  from Delhi, Delhi
                  May 7, 2009
                  Resolved
                  Report
                  Copy
                  Resolved

                  rusting in the car body WITHIN 6 MONTHS

                  i HAD BOUGHT A MARUTI SWIFT CAR NO- WB02W 8449 ON 24 TH NOVEMBER 2006. THE REGISTRATION NO . OF THE CAR IS WBO2 W8449 . I SAW THE RUSTING OF THE BODY OF THE CAR WITHIN 6 MONTHS OF THE DATE OF PURCHASE. AND MADE MY FIRST COMPLAIN OF THE RUSTING ON 25/5/2007 AT MOHAN MOTORS THEIR DEALERS. BUT HOWEVER NO ACTION WAS TAKEN. TILL DATE I HAVE MADE MANY COMPLAINTS BUT NO ACTION HAS BEEN TAKEN BY THE COMPANY. AND THEY SAY THAT THEY ARE NOT RESPONSIBLE...
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy
                  A
                  anand gagrani
                  May 6, 2009
                  Resolved
                  Report
                  Copy
                  Resolved

                  Dear Sirs,
                  This is with regards to Swift Diesel ratteling issues.


                  We are group of 10 friends and are planning to do a bulk purchase of swift in next month. However are really put off the issues that you get right from the 1st km. And may be planning to get Getz if Maruti feels customers of India are of no importance but its high profits are, using its brand name for the same. We wonder how maruti wins J.D.Power Customer Satisfaction awards! Please look at the www.team-bhp.com/forums to see that almost every once is complaining the same and maruti is all loosing out to Hyundai who are bit pricy but give peace of mind and prove cheaper in long run. Check this link for all issue faced by diff. customers as well: http://www.consumercomplaints.in/complaints/42203/page/1

                  Have your engineers look at the forum below. About 90% of people in India are complaining about poor quality parts/ratteling issue as soon as it comes on road/high price etc.http://www.team-bhp.com/forum/test-drives-initial-ownership-reports/35441-sw...

                  Swift is indeed a great car that is now in line of being throw out by Getz diesel due to low quality of parts used and parts ratteling issue right from the first day of purchase. Sir please help and get your engineers to work in this regard.

                  I hate to see India's best hatchback being beaten by a ugly looking korean model(getz D). Availibility is not an issue now but swifts build quality and horrible interiors are. Please revive it without increasing the price further and show the world that Maruti has power to provide world class products.


                  Sir to summerize: the complaints against the quality / pricing and market monopoly are brewing anger amongst indians to such a high level that one day media might bring the entire picture in front of public and we might see the pride of india into more trouble. We do not want Govt + Indian Consumer forums to file a legal action or similar against Maruti for the same and create more trouble of Maruti and its patrons the way it happened with GM and Ford in their nations some time back.

                  Please help and action asap in this regard.

                  Thank you,
                  Regards
                  Anand Bangalore
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    J
                    Josy P. Pullockara
                    from Bengaluru, Karnataka
                    May 5, 2009
                    Report
                    Copy

                    I had booked at Bimal Auto Agency, Indiranagar, Bangalore for a Maruti Suzuki 800 LPG A/C (Red) car on 26/Nov/2008 with an expected delivery date of 15/Dec/2008. Today is 5/May/2009 (more than 5 months!) and still do not have any confirmation when the delivery is.

                    The response from Bimal and Maruti are extremely poor even after several enquiries and waiting every time the initiative being from my side. Both Bimal and Maruthi seem to be not bothered about the issue.
                    At Bimal Maruti, we want to serve our customers better. mail your concerns to [protected]@gmail.com
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Anil Kumar.V
                      from Thiruvananthapuram, Kerala
                      May 5, 2009
                      Resolved
                      Report
                      Copy
                      Resolved

                      I purchased a new ALTO Lxi from M/s Popular Vehicles and Services, Trivandrum on[protected].
                      On my first long trip when I switched on the AC, to my dismay, only hot air was coming, and my whole journey was a terrible experience . On my return trip the horn was also not working which made my suffering worse. On taking the vehicle to the Maruti showroom, they directed me to the Maruti service center where they examined the AC compressor and reported that gas was not in there. After detailed examination of the compressor, I was told that the compressor needs overhauling as one of its nuts is faulty and they have to send it to some other stations to get it overhauled. I was also told that they have not come across similar faults in a newly purchased vehicle. What I understand by these reports is that this is a manufacturing defect. In such scenario, I was sold a basic alto model with power steering at the price of Alto lxi. They have removed the compressor from the vehicle for overhauling and i am still without AC. Maruti should ensure that the customer care should not be confined only to the superficial AC showrooms and customer lounge with serving tea. If the dealer had ensured that all systems are working perfect before delivery, I would not have suffered this bitter experience, or is it a result of some malpractices often reported.
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      Sir,

                      I am purchased One MARUTI ALTO from Maruti Dealer in Malappuam named AM MOTORS on 19/11/2009 Dealer Code E601. In the time of Delivery I felt fifth Gear tight nd I am reported the Sales Executive, but he told me that some fresh vehicles will be the same. After three days I am reported the same problem to the Works Manager in TIRUR Workshop and went for to rectify that. The same problem still with us.

                      In the time of First Service they replaced and told me that we will rectify the problem also. Kindly check the job card JC09006393 dated 01/12/2009

                      Without doing proper PDI checking the Vehicle delivered by AM Motors. Only for the negligence of AM Motors I lost my time money etc.
                      Today I spoke to Mr. Deepak from AM Motors but I never got a proper result.

                      If the dealer had ensured that all systems are working perfect before delivery, I would not have suffered this bitter experience from any other automobile industry.

                      I would like to complaint against MARUTI and AM Motors in Consumer Court for this kind of negligence.

                      Expecting kind consideration

                      With Regards

                      FAIZAL K
                      Ph. [protected]
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        H
                        harry
                        from Delhi, Delhi
                        May 4, 2009
                        Report
                        Copy

                        i am a customer from pondichery wanted to buy a swift vxi azura grey. i paid about 2 lakhs at vasanthi automobiles and then only came to know the firm is in crisis. After some frustrating experiences i got my money back in march and in the same day i booked my vehicle at ABT cuddalore. I also paid my premium amount of 2 lakhs and for the remaining amount i opted for icici bank loan which i was sanctioned with ease. its now may and i have not even seen my car.moreover i even started paying my emi to icici bank for an unpurchased car. Hope its the most wierd thing that u may hear.frankly speaking i dont believe in maruti anymore. U are all the same like the dealers who cheated us. even they are not responding to my phone calls.hope this piece of work yeild me good news or else it makes me arrive at decision that "Maruti suzuki is the best in India but only on papers and not even a bit in real".
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          SANJAY AGARWAL
                          from Delhi, Delhi
                          May 4, 2009
                          Resolved
                          Report
                          Copy
                          Resolved

                          Dear Sir/Madam

                          I am a user of Maruti Suzuki Auto Card for last 3 years and is being expired on November 2009.

                          In my Auto Card I have 5294 points means Rs. 5294.00. twenty days before i purchased leather steering cover from DD Motors, Dealer of Maruti in Dehradun and it was costing Rs.492.00. The payment was successfully done from my AutoCard. But last few days my auto card is not functioning and says "On Hold" or "Card Block" and due to this problem i am unable to reedem my points from my auto card.

                          I trid to contact toll free no. so many times but no response.

                          kindly help me.

                          regards,

                          Sanjay Agarwal
                          [protected]
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            Y
                            yesu taneja
                            from Gurgaon, Haryana
                            May 2, 2009
                            Resolved
                            Report
                            Copy
                            Resolved

                            booking of car

                            sir.i have booked a swift dzire zdi on 29.03.2009 and they had given time of 3 months.after i booked my car they are saying that car will take 6-8 months bcoz maruti is now doing production of maruti swift dzire....
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            12 Comments
                            Report
                            Copy
                            D
                            DALGIT KAUR
                            from Dibrugarh, Assam
                            May 1, 2009
                            Resolved
                            Report
                            Copy
                            Resolved

                            DEAR SIR,
                            THIS TO INFORM YOU THAT I MADE A BIGGEST MISTAKE ON BUYING YOUR BRAND CAR MARUTI SWIFT ON 24TH APRIL 09.I WAS HANDED OVER THE CAR BY THE SALES MAN MR EKBAL IN BEEKAY AUTO YOUR SHOWROOM AT CHANDA MORE ASANSOL.ON THE SAME DAY WITH OUT BLUE BOOK. BUT IT WAS MY BAD LUCK THAT I MEET WITH AN ACCIDENT ON 29TH APRIL NIGHT ON ROAD BY THE DIVIDER AND MY NEW CAR WAS BADLY HIT NEAR RIGHT SIDE BUMPER AREA AND THE WHEEL RIM WAS BADLY HIT WHICH WAS NOT IN THE CONDITION TO RUN SO I BOUGHT THE CAR ON SAME DAY NIGHT AT 2.30 AM NEAR THE SHOWROOM BY RECOVERY VAN FOR INSURANCE CLAIM. THEN I CAME TO THE SHOWROOM AT 10.30AM NEXT DAY IN THE SHOWROOM TO HANDOVER THEM FOR THE INSURANCE PROCESS.BUT I WAS TOLD BY THE SALES MAN MR EKBAL WHO SOLD ME THE CAR THAT THEY CANT KEEP MY CAR AS I DONT HAVE BLUE BOOK OF THE CAR ( REGISTRATION BOOK).SO THEY FORCED ME TO TOOK THE CAR BACK TO MY HOME.I WAS RELLY SHOCK TO SELL THE CAR THEY BEHAVE SO GOOD BUT WHEN I AM IN A PROBLEM THEN ARE KEEPING THEM SELF AWAY.THIS IS TO INFORM THAT I WAS HANDED OVER MY NEW CAR WITHOUT REGISTRATION DONE WHICH I GAVE TO THE SHOWROOM DONE.I ASLO REQUESTED THE GM OF THE SHOWROOM BUT HE ALSO SAID HE IS HELPLESS.I WAS SIMPLY ASK THEM IF MY INSURANCE PAPER IS COMPLETE AND I HAVE MY PURCHASES INVOICE WITH ME AND I BOUGHT THE CAR FROM THEIR SHOWROOM THEN WHY THEY ARE HELPLESS JUST TO KEEP THE ACCIDENT CAR IN THEIR CAMPUS TILL I GET MY BLUE BOOK OF THE CAR.
                            THEN CALL TO YOUR REGIONAL OFFICE IN KOLKATTA FOR HELP THAT WERE I WILL TAKE THE ACCIDENT CAR WITH ME AND ASK FOR HELP.THEY ASSURED ME THAT THEY WILL HELP ME AND BEEY KAY AUTO HAS TO TAKE MY CAR AT ANY HOW.THEY SAID THE WILL TALK TO THE GM AND ALLOW ME TO KEEP THAT CAR IN THEIR CAMPUS.THEN SOME HOW GM AGGREED TO KEEP BUT AGAIN I WAS SHOCKED WHEN HE ASKED ME TO GIVE THE PARKING CHARGE RS 250 PER DAY.TILL BLUE BOOK OF THE CAR COMES.WHAT IS THIS SIR PLEASE TELL ME TO KEEP THE MARUTI CAR IN ITS SHOW ROOM I HAVE TO PAY THE RENT. ITS REALLTY SHAME FULL. THEN I ASK YOU A QUESTION WHY I WAS HANDED OVER THE CAR WITHOUT REGISTRATION BOOK OF MY CAR?IF THIS PROBLEM HAS TO COME.THEN AGAIN I CALL BACK TO THE YOUR REGIONAL OFFICE IN KOLKATTA FOR HELP THAT WHY I AM BEING CHARGED RENT FOR KEEPING MARUTI CAR IN MARUTI SHOWROOM AND THE GM ALSO TOLD ME TO GIVE IN WRITTEN THAT I WILL TAKE THE CAR BACK AFTER RECEIVING THE BLUE BOOK AND PAY THE RENT PER DAY RS 250/-.THEN AGAIN RO ASSURED ME THAT I DONT HAVE TO GIVE THE CHARGE AND THE SHOW RROM PERSON WILL TAKE THE CAR AND KEEP IT WITHOUT ANY COST OF RENT.THEN FINALLY AT AROUND 5.30PM THEY TOOK MY CAR IN THEIR SHOW ROOM.THE WHOLE DAY OF MINE WAS WAISTED BY YOUR PERSON WORKING IN THE SHOW ROOM.REALLY IT WAS MY WORST EXPERENCE IN BUYING A MARUTI CAR.THE WHOLE DAY THEY EVEN DIDINT HAVE THE CURTSY TO ASK A GLASS OF WATER OR TEA.EVEN I HAD AN APPOINTMENT WITH MY DOCTOR I MISSED HAS I HAD TO TOOK MY BROTHER WHO GOT INJURED IN THE SAME ACCIDENT AS HIS HEAD HIT THE FRONT GLASS.AND HE GOT A CUT ON HIS FORE HEAD.

                            SIR YOU PLEASE TELL ME WHAT MISTAKE I MADE IN BUYING YOU BRAND CAR.WHY I WAS HANDED OVER THE CAR IF THE REGISTRATION WAS NOT COMPLETE BY THE SHOW ROOM PERSON?WHY THEY WERE CHARGING ME RS 250 PER DAY TO KEEP THE CAR IN THEIR CAMPUS?TO SELL A CAR THE SALES PERSON WILL RUN BACK TO US AND AFTER WE BUY THE CAR THEY WILL FORGET US.REALLY ITS A SHAMEFUL MATTER.

                            I HERE BY REQUEST YOU KINDLY TAKE SOME SERIOUS ACTION AGANIST THEM SO THAT THE TRUST OF YOUR BRAND WONT BE BROKEN BY SOME FEW PERSON WHO AS JUST TAKING YOUR BRAND GRANTED.

                            MY CAR DETAIL.
                            NAME - DALJIT KAUR,
                            INVOICE NO. - VSL09000069
                            ENGINE NO. D13A 1163881
                            CHASIS NO. MA3FKEBI1S00386026
                            CONTACT NO. [protected]
                            THANKING YOU,
                            DALJIT KAUR
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              D
                              Derik Rajan Sharma
                              Apr 30, 2009
                              Resolved
                              Report
                              Copy
                              Resolved

                              Hi,

                              I'm not sure if my complaint would be processed from this site or not but i'm so frustated that i'm put my complaint.
                              I booked a Maruti Swift VXI (ABS) Silky Silver colour on 4th of April 2009 and paid Rs. 10000/- as booking amount at Competent Automobiles Moti Nagar Branch New Delhi. The finance manager of the company comitted that i'll receive the delievery of car on 20th of April 2009. However on 19th April 2009, i received a call from Branch Manager "Nishant Shori" telling me to buy a White Colour car.
                              I told him that i have booked a Silver colour car then why i should go for Silver. He told me in a very Rude Tone that otherwise i'll have to wait for two more weeks.
                              I agreed for that. Now when that two weeks Deadline is finishing on 2nd may 2009, they are still not having my car ready for delievery.
                              Now they are telling me that it will take another 7-10 days. When i contacted their CEO Mr. Kamal K. Kumar, he informed me that Maruti has problem in manufacturing Cars with ABS. This is quite unacceptable. A Comapny like Maruti can face problem in Manufacturing cars??????
                              My B'day falls on 10th May. I wanted to have the car before it so that i can present it to my Parents. After all this is going to be first car of my life and my emotion are attached to it.

                              Competent Automobiles are very rude in dealing and have kept my Rs.10000/- for over a month now. I want to have some stricted action against them as they do fake bookings just to retain customer and delay the delievery.

                              If anyone really looks into complaints posted on this site can contact me at [protected].

                              Thanks,
                              Derik R. Sharma
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                V
                                varinder kamboj
                                from Jammu, Jammu and Kashmir
                                Apr 30, 2009
                                Resolved
                                Report
                                Copy
                                Resolved

                                Dear sir,
                                I had purchase a new maruti swift VXI model(chassis no.-400587) from Stan Autos Pvt. Limited, G.T.Road, opp.Delhi Public School, Jalandhar, dtd.19.1.2009.Before 40-45 days the original papers of my car was stolen .Then i went to that showroom for duplicate papers .but their two salesmen Mr.Satish and Mr.Amarjit behaved with me so much rudely .their behaviour was so terrible.I visited that showroom many times .But they clearly refused to give duplicate papers. .they have no sense to talk with customers.
                                Now i think i had done very big mistake to puchase a car from your showroom.I request you please issue the duplicate papers as soon as possible otherwise i have to take another steps to get them.I am sending you F.I.R of my lost documents, please kind attention about this issue .because ur dealers service is not good & i m feel very bad for purchasing a car from your dealer. plz look into the matter and do the justice to me if possible .
                                Thank You,
                                varinder kamboj[protected]
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Soma Raychaudhuri
                                  from Kolkata, West Bengal
                                  Apr 30, 2009
                                  Report
                                  Copy

                                  My car had an accident. Left Door of my car was damaged by this accident. Instead of replacing the angle on the door authrised service centre has just repaired the old broken angle and fitted it with the door. They have not informed me at the time of delivery of repaired car. This was my first year of purchasing car therefore my free service period and insurance both were alive. They have claimed higher amount from the insurance company. I don't think their service worth this much money.
                                  DL1CL 3327 WE GAVE OUR CAR TO UR WORKSHOP.TO REPAIR ROOF. BUT AGAIN IN ROOF VOICE IS COMING. AND THERE IS ALSO SOME ONTHER PROBLEM THAT IS GATE LOCK IS NOT WORKIN PROPERLY . WE COMPLAIN MANY TIME BUT THEY DIDNT DO . WE WENT UR RANA MOTERS WORKSHOOP THREE TIME BUT IT USELESS FOR US .
                                  REPLY SOON
                                  Reg : Maruti Wagon R Reg.No- or02AK2677
                                  Servicing done at : Dealer code-0402
                                  Vide : JC no- JC09004942 Dt.04/08/2009

                                  I posses one Maruti Wagon r car running 24, 000 km, did my paid service (5th) at Jyoti Moters for the 1st time with that dealer at Bhubaneswar thinking that the work would be better than Narayani Moters, where the previous work was made.

                                  Unfortunately, along with regular sevicing work I had to pay another Rs.1000/- for Iterior cleaning and Engine flush work as adviced by concerned service advisor. Total expenditure was around Rs.3552/-.

                                  The washing of my car made by the dealer is worst.The waste of a bird on the roof of the cae was not even cleaned.They called me to take the delivery of the car in time. But on reaching at my home when I found the washing of the car is worst.On seeing the outer work of the dealer, now i am in doubt that wheather they had done the mechanical work appropriately or not.

                                  such type of work by the staff will certainely damage the reputation of Jyoti Moters.The mamnagement should take proper action to stop such type of cheating work, otherwise customer will loose their faith on Jyoti Moters.
                                  thaks
                                  Alka dash
                                  Unit-3, Bhubaneswar
                                  Cell-[protected]
                                  what the technical work they did, i donot
                                  Helpful
                                  Found this helpful?
                                  2 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    manoj kumar joshi
                                    from Delhi, Delhi
                                    Apr 29, 2009
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    dear sir,
                                    i have purched a car (Wagon R LXI) on 27/09/2007. but sir my problem is that when my car go to washing in competent service station, gagipur, delhi and after that my car autolok remote is off. and i immediate contact to nippon autolock company and the company send immediate a service engg. mr vimal his no. is [protected]. mr. vimal told me autolock remote is wet. this is very surprised for me inside the car how can say wet. and changed my autolock remote and told me pl. pay Rs. 663/-. but sir my car is under warrenty. mr. vimal give me a slip without mentiond amout why? pl. solve my problem immediately

                                    an early action will be appriciate.

                                    manoj k.joshi
                                    min.of defence
                                    DRDO HQrs
                                    New Delhi

                                    Cont. No.23007777/23007601
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit