Maruti Suzuki India Complaints & Reviews

Maruti Suzuki Swift Dzire — delayed delivery of product

I have booked swift dezire through Berkeley automobiles Chandigarh through CSD Jallandhar on 15 feb 09.I was assured delivery in max 2 months by the dealer.However 3 months have passed and i have not yet recieved the delivery of my car.The dealer is not at all interested in my grieveance and is not giving me any concrete assurance of delivery date.
I am fed up of calling the dealer and asking about the status of delivery, but all efforts result in vain.Can maruti udyog help me in any ways...i am really aghast at this pathetic service of maruti udyog.This brings down the name of the entire Maruti Udyog as well.

yes i agree

to, managingdirector suzukiswiftdzire
mumbai

dear sir my name is krishnaprabu my home town is pattukkottai 25.10.2010 i booked dzire car the dealer said i can deleivered in january 2011 your car but now he saying the car is very demand so i can deleivered in march march month i don, t need it comin february 2011 my marriage atleast end of january i need a car the dealer is cheating me he is lye to me collapsed everything so your thay one solve the problem last moment ican book any other vechicle sir i can send my details and dealer details as well can you take the action as soon as possible i totaly upset sir thanking you regards v.krishnaprabu
dealer ;pillai&sons name.v.krishnaprabu my number.[protected]

thanjavur
tamilnadu, s.india



.


thanjavur
tamilnadu, southindia

Dear Sir,

First I would like to introduce myself; I am Kailash Mudliar working with well known electronic retail company as commercial head for m.p.

I have purchased Maruti omni one year back on 31.07.07 from your dealer Patel Motors and felt very proud to become a member of MARUTI FAMILY; now I am forced to make complaint, since I am not satisfied with the service provided by the Dealer in last one month; they are well in reminding to the customer for the due dates for servicing & insurance. But the service which they are providing is very pathetic.

Since my third servicing was due so I had given my vehicle to Patel motors on 26.07.08 for just routine servicing. When I had taken the delivery of the vehicle I noticed that the door of driver side is not locking properly which I informed to the dealer, to rectify the problem the dealer had sent there technician to my residence; he has bent the door with hands and informed me that the problem has been rectified and I also felt that time the door was looking properly, but when I went for drive I noticed that the problem is still there which once again I informed to the dealer.

Again on 13.08.08 when I had given vehicle for washing, I informed the service supervisor to check the problem, but when I went to service center in the evening to take the delivery of the vehicle I found that the problem was not rectified and even not attended, when I enquired with the service supervisor then only he called a mechanic to rectify the problem, immediately mechanic brought hammer and started hammering on small iron rod provided on body of the vehicle to look the door without observing what is the actual problem, PLEASE TELL ME CAN CUSTOMER WILL TOLERATE THIS, when he could not rectify the problem I had been told to take the vehicle to body shop.

When I refused to go to body shop alone, the service supervisor accompanied with me, again there also the person who was attending my vehicle started twisting / bending the door without observing the reason, when he was just trying all this I observed that the driver seat was getting jerks when the door is pushed to lock, this I have informed to the person and very surprised that driver seat was not properly fixed due to which the door was not getting properly locked. Since so many experiments have been made with the door still the door is not getting properly locked.

Further on 31.08.08 when I have inserted the key to start the vehicle, I shocked when I noticed that the battery was totally discharged, immediately I called the authorized Exide service center to check the battery and he informed me that the cell of the battery is totally dry and might not be recovered. I GOT SURPRISED HOW THE CELLS CAN BE DRY WHITHIN A MONTH AS THE LAST SERVICING WAS DONE ON 26.07.08., when I confirmed with the dealer whether they do the inspection of the battery in routine free service as per the free service book or not, he confirmed me that the same is being inspected and in the counter of the third service coupon it is marked as checked, when it is checked on 26.07.08 how it can be dry in 36 days.


DUE TO THE NEGLIGENCE OF THE DEALER THE BATTERY GOT DAMAGED AND COULD NOT BE RECOVERED EVEN AFTER 24 HOURS PUTTING IT ON PROPER CHARGING, IS THIS TYPE OF FREE SERVICE BEING PROVIDED BY MARUTI UDYOG LTD, CAN YOU TELL ME WHO WILL BEAR THE LOSS?

Now I have doubt whether the dealer has changed / filled or not the engine oil, Break oil, front wheel bush for which they have charged amount from me during the free service check up.

This I had informed on your help line[protected] on 31.08.08 itself but not received any response from Maruti Udyog ltd.

Since I am also from service company I know very well how important is single customer also & how we can satisfy the loyal customer.

Thanks,




Kailash Mudliar
Shri – Niwas
4 Ravindra Nagar
Indore
Mob.No. [protected]

Dear Sir,
I have purchased my WAGoN-r in month of NOV2005. This car is under YMC ( yearly maintance contract )with M/S Spectrs motors malad Mumbai.( since last 1 yr. for Rs 7000). Car No MH 02 Ap 3688. Total mileage for last 34 months are 25837.km I hav sent my car for last regular service i.e 4th service on 13/9/08 after doing three earlier services with them for last 1 yr, This time, they hv shown me diff problems which as lay man are beyond my understanding ( car do not have any serious problems as per operation is concernd)They charged me total Rs 10909 towards labour and RS7863 for parts. & as Ymc they gave me discount of Rs 1059and total amount paid was 17714 Rs.on 16/9/08 vide receipt no BC08013594. JOB no JC08013436.
My query is as follows
1. Does three yrs aged Maruti car with only 25837 km needs so much repair? for single hand operated car?Or otherwise Maruty services are costly...If these problems within Three years then FUTURE??????of My WAGAN R...Ravi deonalli

From,
Sudhir,
SreeVinayakam,
Perukavu, Peyadu.P.O
Thiruvanandapuram.
To,
The Manager,
Customer Care,
Maruthi Udyog Limited,
Mumbai.
Sir,
Sub:Maruthi Omni Van bearing No.KL 01 AU 2606-complaint of the same-inordinate delay-reg.

I have purchased a Maruthi Omni Van(LPG), 2008-Dec.Model, from Popular Vehicles, Karamana, Thiruvananthapuram, Kerala, South India.On 5th April 2009, when I have tried to start the vehicle, it remained idle and I have made a complaint to the aforesaid Popular Vehicles and on the same day itself the vehicle was taken away by the staff of the Popular. It was returned on 7th of April by saying that "everything is o.k". But on 9th morning the same complaint occured and I couldn't start the vehicle and I have informed the matter again with the Popular and the staff of the Popular took the vehicle on the same day itself. Thereafter I have contacted them directly and through telephone several times. But they have showed a lukewarm attitude in this matter because of the reasons unknown to me.They did not return the vehicle till date, inspite of repeate requests and demands. Even, they are not ready to say a specific date, when the vehicle could be returned to me. Because of the negligence and indifferent attitude of the Popular I have suffered a great financial loss, other hardships and mental agony. It is unfortunate that for a minor complaint like battery weak, prolonged keeping of the vehicle in your authorised service centre. It is to be noted that from the very beginning itself, there were somany coplaints and most of the days the said vehicle was in the custody of the Popular. In the aforesaid circumstances you may be pleased to take back the vehicle and replace with a new one. For the complaint details of the vehicle, please verify the records.Hoping a favourable action at the earliest.
Thanking You
Yours Faithfully
Sudhir.R sd/-

Agreed mr Shetty not only spectra but Maruti is also at fault . u can sue both the companies and get full refund for your amount u paid for the car also put up a negligence case against the companies as any accident can happen due to their faulty service .

Dear friends,
manan autolink is the worst car dealer in ahmedabad.They sales representative are very smart cheaters.They LURE CUSTOMERS by offering huge discount .Once the deal is finalized and the customer is trapped they show their hidden terms.I had booked my MARUTI ALTO CAR before 1 month and once i asked them about insurance, they insisted me to take it from BAJAJ ALLIANZ and upon my refusal to take insurance from the said company they cancelled my booking and deducted Rs 1000 from booking amount.This seems ridiculous.On detailed inquiry through reliable sources, it was apparent that they are getting 35-40% commision from bajaj allianz in which they recover the discount offered to you.So this is an alert message for all doctor friends and other customers that think twice before buying any maruti car from MANAN AUTOLINK, AHMEDABAD

I have purchased SWIFT DZIRE last month from Manan Autolink, Ahmedabad, I found the best service in its class, I have visited all MARUTI & HYUNDAI dealers in Ahmedabad but hospitality and serives given to was like family person, I was attended excellently.
The excutive's are well trained, commited. Even at the time delivery I was offered all facility, accessories.
The showroom is well managed. I really appritiate the managment and MARUTI SUZUKI for apppointing such a good staff. I came to know the CEO of manan is himself a basically a DOCTOR, so by profession his commiment and customer serice is excellent.

Dr.Himanshu

Looks like Dr. Himanshu!! is CEO himself of Manan Autolink.

I have got the Servicing done for my car and in spite of telling their staff about a problem they have failed to fix it.

I have been to Manan Autolink, Vijay Cross rd, Ahmedabad for purchasing a Shift Dezire, I got the service beyond my expectation, really whole thing went so smoothly that I didnt get drawback from the dealer - Rajesh

Service is marvellous and I am impressed with the courtesy thge sales staff renders to their customers. Although I have been taking the services of Kataria automobiles service station at Dariapur for my Maruti 800 car all these years . The experience with Mannan Auto links Navrangpura is equally good. The reason for my experience with Mannan Autolink is due to the better delivery period of Swift Dezire I have purchased recently.
My best Wishes to the team of Mannan Autolink Sales Staff.

V. Sivakumar & Rohit Sivakumar .

Name KALPEN P SHAH
Email [protected]@kpbpo.com
Address 401 SHIKHIDHWAJ APPT, 16 JAIN NAGAR
City AHMEDABAD
State GUJRAT
PinCode 380007
Phone Number [protected]
Model Maruti 800
Model Varient :Maruti/Baleno Lxi / Maruti Baleno LXI BS III
Registration Number GJ-01-HJ8760
Enquiry About Service/Problem in Vehicle
Dealer City
AHMEDABAD
Dealer Name
0108-MANAN AUTO LINK PVT. LTD.
Dealer Address
ADJOINING HOTEL FORTUNE LANDMARK ASHRAM ROAD USMANPURA AHMEDABAD
Date of Purchase of vehicle
7/02/2005
Total Kilometer Covered
44074
Enquiry
Dear All, I am having Maruti Baleno since last 5 years. I have purchase the same from Kiran Motors Ahmedabad and since from Purchase I take Insurance from the Kiran Motors. Last Year I taken insurance from Manan Autolink Pvt. Ltd. with this insurance I get benefit of 1 Free Service. I have Maurti Swift. I purchase swift from Manan Auto Link and I am happy with service provide by Manan Autolink So I renew insurance for my Baleno from Manan Autolink. But I am not very happy with last service done by Manan Autolink Pvt. Ltd. I send a car for Service as on 08th January 2010. At that time I come to know that Rs.7000 to 8000 expense requrie for car. I agree on Phone for the same within 5 Second. I received car on the same day but when I receive my car I not found my Pen Drive in the car. Then i said pls. check for my pen drive and collect your cheque on next day. then he said as per our telecom u agree that u give us cheque on delivery of car. I am ready to pay cheque but my question is that my pen drive not in the car. so i tell him to collect chq. on next day. Next day i received call from Mr.Vishal Mistry and Mr. Gautam who is Incharge for our car on behalf of Manan Autolink. They said we paid you amount of pen drive or else u can write cheque after deduct your pen drive value. I said that I am not worried about Rs.250 to Rs.300 pen drive, but you have no right to say your customer to deduct your item value from your Bill. My intention write you only that your representative are unable to give satisfaction to your customers. After every Service I received Feedback form and I give 9 to 10 Marks for your services. But i am very unhappy that I received not reply from your representive. I paid to my total Bill Amount Cheuqe to Manan Autolink Pvt. Ltd on next day. Thanks. Kunal Shah[protected]

Dear All,

I have purchased Bajaj Pulser 150 in Mar-10. But sorry to say that Manan Bajaj has very poor service. They even not giving proper resopnse to customer. They feel that they are people who can do anything to customer. We had booked the bike and give the delivery after 2 months even giving the committement within 3 weeks. We had paid full amount also. Bike was given of little scratches and non colored on some part of body. Even presently we had renewed our insurance for the same but they ask us to go to Insurance office and renew it whereas other dealers are renew it from ther branch office itself. They can atleast take the premium cheque. Mr. Ankit & Mr. Alpesh from their staff has no dressing sense and stood up against us like they will hit us. I will not recommend others to take any vehicle from Manan Autolink. They are also spoiling Bajaj impression in the market.

After 6th service of my wagon-R-Duo at Manan Auto link at Naranpura When i went for fillup of petrol to my surprize I see the cap of petrol tank was miissing, i freently Call to service adviser & workshop manager regaeding careless service lost the cap but authority answered we will inform you after enquiring but no answeres So this is the so called best service.

Arvind Patel

Hurrible outcome from a free servicing of a new Dzire. Cannot believe that the car is delivered without even minimum wash!! The mud marks from normal use on Ahmedabad roads were glaring at the face after the so called servicing. If the visible part of the car showed this outcome what about the servicing of the car in its inside parts?? Absolutely not trustworthy. Due to the intervention of a friend, I got some redressal. God save!!

I put my Dezire-VXI to routine service and to fix small problem related to Door Lock. Within 1 hour I got a call from Manan Auto-Ahmedabad. They simply trying to sale fresh Lock assembly instead of trying to repair lock. I did not appreciates this. I ask them to give me on their Letter Head that Lock is beyond repair and recommended for replacement. They denied. I just wonder to see their hunger to loot customer. I told them to keep my Car with them free of cost towards my protest.

Divyakant Shah ([protected]) - Ahmedabad - Date of this incident:- 20.04.2012

DO NOT GO TO THIS MARUTI DEALER NAME "MANAN AUTO @ AHMEDABAD"

Maruti Udyog Limited — Manufacturing Defect not REPLACED

I have a full set of audio recordings with MARUTI OFFICIALS

please contact me

at [protected]
or

[protected]@gmail.com

SIMILAR PROBLEM . MANUFACTURING DEFECTS IN SX4 . MARUTI HAS NO ANSWERS . MARUTI SUZUKI A TOTAL CONSUMER UN FRIENDLY COMPANY .

sx4 A BAG FULL OF MANUFACTURING DEFECTS .

MARUTI SHOULD BORROW SOME ENGENIERS FROM OTHER MANUFACTURERS SO THAT THEY CAN IMPROVE THEIR VEHICLE MANUFACTURING.

Sir,

I bought India’s largest selling vehicle Maruti Alto (TN 45 AJ 0742) on 24th April 2007 with a lot of dreams & hopes and I was happy for making a right choice. The car is the best in all kinds.

But after using the car for few months, I started to hear a metallic rattling noise in the left rear side of the vehicle. In spite of visiting all your MARUTI service centers in TRICHY the problem could not be sorted out. I have visited your workshops more than 20 times for the same problem & the service personnel have tried replacing each & every item (from trim to axle) on trial & error basis. In spite of all this & leaving the car in Kare Trans for a week, the problem could not be identified. They suspected some problem in welding joints & in turn sought the opinion of ABT as well. Unfortunately my car has the same problem even now. Even though I appreciate the effort put in by KARE TRANS - Authorised Maruti Service Centre, the problem still stays and they consider it to be a manufacturing defect, and they advised me to cut & weld the chassis / body to rectify the problem but as it’s a new car I am against for their statement. I don’t want my car to go as a Scrap during warranty period.

Since my vehicle is still under the WARRANTY, I request you to look into and Replace the vehicle urgently as the problem cannot be rectified without cutting & welding the body / chassis. I would appreciate your immediate response on the same.

I have a small child and a working wife. This is too much for me to handle. I am sure that Maruti is Topping JD Power rankings due to excellence in satisfying customers & sorting out their problem. Even when people adviced me to take Legal route, I felt it's better to appeal to you directly. I do have the confidence you would look in to this matter and sort out my problem by Replacing my car as early as Possible. Looking forward to get a Permanent solution.

Thanking you in anticipation.

Helena Susan paul.
Phone:[protected]
(Tamilnadu - Trichy)

Our Vehicle No. GJ 17 C 9835 Maruti Omni 8 seater
Purchasing from Amar car, Gorva, Vadodara.
Dt. of Purchase - st February 2007
Chasis No. - 816591, Eng.No. - 3718866
Regular Service
Our complain - Conductor switch of LPG gas/Petrol is not available in Gujarat of your dealer i.e. cargo motor, amar motor, kiran motor etc. in gujarat.
please availability of this switch shortyly and immediately.
and no responce for you. I am contact to consumer form. please back replay in 3 days.
Thanking you
From
Imtiyaj A Rehman Sujela, Vali faliya No.3, Godhra. PMS (Gujarat) Out Contact No.[protected],[protected]

Dear Chairman,

Sub: Phasing out Maruti-800 and Omni

Referring to news item in news papers many of owners will be disheartened by the news .

It is not understood as to how NANO will cope up with Euro IV norms being two stroke engine !!

Why can't Maruti think on this line or sale Maruti 800 / Omani with LPG kit

Regards,

Tamhane

Mumbai
=======================================
It is not working !!

http://www.maruti800.com/contactus.asp
An error occurred on the server when processing the URL.
Please contact the system administrator at [protected]@maruti.co.in

i have sx4 it is great i have no problum it's sport vehicle enjoy yaar...

i want to buy swift. but the waiting list is very long i hope maruti will increase their production

The Chairman
Maruti Udyog Ltd

Sir,

Re: Maruti Car Swift, Registration No.WB 06 4726, purchased on 12/08/2008 from your authorized dealer, Machino Techno, Kolkata under the Hire Purchase Scheme from HDFC BANK. got damaged due to manufacturing defect.

With reference to the above, I would like to bring to your kind notice with deep heart that while I was driving on 24/11/2008 at 12:00 PM, I suddenly noticed that smoke was coming out from the car over the place inside as well as outside the car, the car was filled up completely with thick smoke, driver and myself was almost suffocating to death, in spite of our repeated trying anxiously, tried to open the door, but the central locking system failed and the doors could not be opened. Somehow with great difficulty, I tried to switch off the car and pulled out the key, in spite of that, the engine was racing with great speed and sound and the smoke was coming with more force inside as well as outside the car. We were almost suffocating to death due the smoke, at that time a huge public as well as police gathered outside and they managed to pull my driver and me out of the car through the window. Police as well as the public, with great difficulty, opened the bonnet of the car and disconnected the battery, then only the engine stopped. In the meantime, we noticed the whole of mechanical parts were burnt out and damaged beyond our imagination. The cooler tank also bursted and diesel and mobil started flowing through the exhaust. Public as well as the police asked us to go away from the car as it might burst and cause damage to human life.

I called up immediately your authorized service dealer ( Motorkrat ) , where I normally get my car serviced. After a detailed inspection of the damaged car, they expressed their inability to repair the car as it was damaged beyond the capacity of their expertise and hence they suggested, they would like to send the car to the dealer from where I had purchased. Your will appreciate that there is some serious manufacturing defect due to which this accident took place and this accident could have caused loss of human life and injury to the people on the streets.

For your kind information, I have a very high opinion about your company, as well as your product, we as well as my family and my friends always go in for your branded product for your Goodwill and Service Excellence to the valued customer. Trust you will look into the case very seriously and do the needful immediately without any delay as I am mentally very much depressed and harassed and inconvenienced as I am not able to use my car, because of the accident. Almost everyday, I use my car for more than 100 kilometers for a day. In the absence of the car, I have to spend a lot of money on public transport like taxis and hired cars. And this is also hampering my professional work where I am working as s Senior Executive.

This is all because of Deficiency in Service due to product with manufacturing defect for which you will be held responsible.

I am really disgusted. I was called by Mr. Amit Adhikary of Machino Techno regarding my car. I am amazed to find out that he is trying to project that the problem was there ealier. wanted to bring to your notice that Mr/. Adhikary inspected the car before taking car. At that point of time my car did not have any issues except some dent and mark.

Now after keeping the car for more that two days he is claiming that my car"s excaust pipe., oil box have broken. I am damm sure that the car was ok when I had given.

If some damage happens when the car is getting repaired thats is not my fault.

More over I have been a loyal customer of maruti since 2001.Nobody till date has not spoken or illbehaved with me that I faced today. When I refused to admit that the damages had not been there, I was told that I should take back my car.

Hi,


I have given my car for repair for more that a month. I have no clue or any update about the same. Is this the way maruti works. Every time I call up I hear that spare parts not there. Why the company manufactures a car which has no spare parts.

My complaint No. is Fwd: compliant no. [protected]

Yet again the same complaint. I got my car back on 07.01.10. and yesterday the same problem occured again.

I purchased Maruti Suzuki Swift Dezire on 5/04/2010 from Kapico Motors, Chennai. after just 2 months from the purchase of the vehicle , i started facing starting problems in my vehicle. if i switch off my car and then switch it on the ignistion wont start. i had called up maruti on raod service several times and they told me that the starter was not working and can be replaced under warranty. i was left this problem for more than 3 days and then the kapico mariti took my car for repair telling me that i lll receive the veicle the same day in the evening. after that i received my vehicle after 3 - 4 days . this type of service and defect was not expected from mariti. Why should be there any defect in the cars manufactured. Please compnosate me for my time loss and work held up due to this inappropriate defect from maruti.

Vehicle no : Tn 04 ae 7623
Owner name : Thirupathy Steels

Thanking you,
Nitesh Gupta

Sir,
I have purchased a Alto in july 2009 from M /S Starline cars Mehsana North gujarat . Having chasis no. 1432693 Engine no. 3703880 model AR Lxi. having completed 3 services. Since my first free service i made it a point to bring it to the notice of service centre that there is a problem with rear wheelss movement. It was jerking slightly but no attention was paid. Now the quantum of jerks is increased and I was told that there is a problem in the rear rib of wheels from factory itself. My car had hardly running 13000 kms. It is really disheartning that despite my constant effort to bring this to the notice of authorised service stations vide Star line Mototrs at Mehsana and Nanda Motors at Kalol. No centre pay due heed to my complaint and now thing has come to such a pass that I havr to ground my car. is anybody listening to it at MARUTI SUZUKI !

Suzuki — MANUFACTURING DEFECT

Respected sir,
Im Tanveer G K
Bangalore
mob: [protected]

I purchased a SUZUKI ACCESS scooter from Millers Suzuki Vasant Nagar bangalore on 5th Feb 2011.after two weeks a annoying sound started while accelarting ,
In Service center they told its a clutch bell probelm and its been replaced , again after one week the sound started and this time the service center person told first the replaced the Bell and now they have changed Belt ,
for 8-9days there was no sound ,
Then Again the same irritating sound has been started
while giving to second service i have clearly told them about the probelm and they told me that he will look after under his supervision and while taking the delivery when i checked with him he told me that this time they have changed entire part and assured me that there will be no problem , i also told him that im going Escalate if the problem exist , he casually replied that its a Manufacturing defect i[censored] escalate they will ask us to change part that;s it, now i am facing the same problem ,the problem is started the same day of service ,

I want to know if it's really a clutchbell problem ,Then y it has even after changing clutch bell ,

I need a solution for this

if the same problem starts in future : is amount going to be refunded ?

i here by want to take a strict action against it.please do look into the issue and make justice with it .now vehicle is on warranty period

vehicle detail and service centre deatail given below

vehicle : suzuki access
sold on: 5Feb2011
service centre
Millers Suzuki Vasant Nagar bangalore
Regards
Tanveer
[protected]@gmail.com
[protected]

Dear Sir/Mam,

I Sanjay Tewari, R/o 88/3 Prem Nagar, Kanpur own a Maruti Suzuki Wagon R Lxi (CNG Model) bearing Registration No. UP78-DB-1374 and Engine No. K10BN7258630. I bought the car in June, 2013. Since then I have been keeping the car well serviced as per the directions in the manual. However, recently there have been too much noise during the running of the car and on checking it has been found out that the tyres of the car have been deformed. The car has only gone 13000 Kms as of now whereas the normal life span of tyres is at least 40, 000 kms. I don't see how tyres can be worn out and specifically deformed at only 13, 000 kms. I have consulted the mechanics and the showroom run service centre where I have been informed that many such complaints have come up before the Complaints department and that such tyres have been replaced. I being a loyal customer of Maruti Suzuki fail to comprehend that how tyres of one year old car can be deformed unless there is a inherent manufacturing defect in the car per se.

I am bringing this complaint to your notice first and hope that you shall take required action at the earliest failing which I shall be constrained to take appropriate legal action against Maruti Suzuki for providing defective cars to customers and duping them of their hard earned money by selling faulty cars.

Your's Sincerely

Sanjay Tewari

Ph: [protected]

i have purchased a dezire vdi on[protected] bu on fromt mirror give rainbow effect, also cooling is also not good, a scretch was on petrol tank

Dear Sir,

I had purchased a Maruti Alto K10 (VXI) bearing Chassis No –
MA3EADE1S00490367 on[protected] from Mohon Motor Udyog Pvt Ltd.

After 2-3 months I found that there were 2-3 dents on the
roof of the car. After that I called to the customer care and they guided me to
contact the workshop as soon as possible, so that they can look after the
matter. Then I contacted with One Auto Dealer workshop at Kalikapur Branch,
Kolkata. I had a talk with customer care Manager and she told me to go to the
Science City Branch, Kolkata for a checkup.

After 2-3 months later One Auto Service (Body shop) Engineer
contacted me and took my car to the Maruti Regional Branch, Kolkata (L&T
House). They replied me 2-3 weeks later about the matter .They told that there
was some hopping on the roof of the car. For that reason the roof was dent
which was told by Mr.A.K.Ghosh. He also told that Maruti is not liable to take
any action about this problem.


From here on my question arises:

A)
Will Maruti not take any action to this kind of
problem?

B)
Do Maruti have no belief about the customer feed
back?

C)
Do Maruti
have the worst service among all the car companies in India?

D)
Mr.A.K.Ghosh also told me that as my car
travelled less kilometers & for Maruti good will they will take action to recover
the dent and will not take any responsibility further. That means he did not
believe that it was a manufacturing defect and repeatedly told me that the dent
was due to hopping. Most of the time my car stays in garage which is fully
covered. Can you tell me how the hopping occurred?

Previously I had faith &
belief about Maruti company and their Services, for the reason why I purchased
a car of Maruti.

“From now onwards my conception & belief about Maruti its totally
wrong. ”

I think that I am able to describe the
total problem which I am facing in the recent days.

I hope that you will take a serious
action and do the needful immediately.


With Regards,

Goutam Biswas

I purchased Maruti Suzuki Alto K10 three months back. The vehicle is defective. It rumbles even on a smooth road. I contacted the sevice person a number of times but they are not able to rectify the problem. Even after three months of purchase the problem still persists.

I purchased Maruti Suzuki Alto K10 three months back. The vehicle is defective. It rumbles even on a smooth road. I contacted the sevice person a number of times but they are not able to rectify the problem. Even after three months of purchase the problem still persists.

Registration No: KL 26 B- 3957 with Chassis No: MA3EWDE1S00216755 and
Engine No: K10 BN 1362146.
I have purchased the above referred car from your dealer, Popular Vehicles And Services LTD, Kottayam, (Pathanamthitta showroom), believing the words spoken by the sales agent on behalf you and your dealer. I was made to believe that your company makes best small cars in India and above referred Maruti Wagon R car is one of the best products in the small car segment. The sales executive made me believe that said wagon r car is made of quality materials which assure durability and stability. You are here by informed that on[protected], while the car driven in a straight smooth road, left wheel drum of the car broke and car was turtle down, there by the entire car was damaged. By god’s grace my son who was driving the car was saved without much injury. The car met with the accident since the wheel drum was broken and the same is a clear example o[censored]se of inferior quality of material for the making of car. The wheel drum is claimed to be made of best quality cast iron. Even if the car is repaired, I am not in a position to believe that the same will not be repeated since it is proved that the car is made of inferior quality goods. The car is only 4 years old and the same was maintained by me in an excellent manner. The insurance coverage for the car will not wipe of my loss and uncertainty in future. In these circumstances I call upon you to show your positive response being a reputed car maker in India and request you to replace the car with another car. You may consider this as a notice and take positive action without fail. I once again remind you that a repaired car will not meet my demand made here. Otherwise I will be constrained to take further action at your risk and cost. I am herewith attaching the photos of damaged car with broken wheel drum.
Regards,
K. Muraleedharan pillai.
Vasantham, ThuvayoorSouth.P.O
Kadampanad, Pathanamthitta(dist)
Kerala.PIN-691552
e mail-sreejith.[protected]@gmail.com Mobile-[protected]

From,
Muraleedharan pillai. K.
Vasantham
Thuvayoor South.P.O
Kadampanad (via), Pathanamthitta (dist)
Kerala.PIN-691552
E-mail:- sreejith.[protected]@gmail.com.
To,
The Authorized officer,
Maruti Suzuki India LTD
Sir,
Sub: Replacement of Maruti Wagon R Car.
Ref: Registration No: KL 26 B- 3957 with Chassis No: MA3EWDE1S00216755
and Engine No: K10 BN 1362146.

I have purchased the above referred car from your dealer, Popular Vehicles And Services LTD, Kottayam, (Pathanamthitta showroom), believing the words spoken by the sales agent on behalf you and your dealer. I was made to believe that your company makes best small cars in India and above referred Maruti Wagon R car is one of the best products in the small car segment. The sales executive made me believe that said wagon R car is made of quality materials which assure durability and stability. You are here by informed that on[protected], while the car driven in a straight smooth road, left wheel drum of the car broke and car was turtled down, there by the entire car was damaged. By god’s grace my son who was driving the car was saved without much injury. The car met with the accident since the wheel drum was broken and the same is a clear example o[censored]se of inferior quality of material for the making of car. The wheel drum is claimed to be made of best quality cast iron. Even if the car is repaired, I am not in a position to believe that the same will not be repeated since it is proved that the car is made of inferior quality goods. The car is only 4 years old and had run only 12597 Kms and the same was maintained by me in an excellent manner, periodically serviced only by Maruti authorized service centres. The insurance coverage for the car will not wipe of my loss and uncertainty in future. In these circumstances I call upon you to show your positive response being a reputed car maker in India and request you to replace the car with another car. You may consider this as a notice and take positive action without fail. I once again remind you that a repaired car will not meet my demand made here. Otherwise I will be constrained to take further action at your risk and cost. I am herewith attaching the photos of damaged car with broken wheel drum.


Regards,

K. Muraleedharan pillai. [protected]

Gold coin business, is it a cheating?

I purchased one swift dzire from popular kothamangalam. They offered 2 gram gold coin. I took delivery of car one month back. When I they say different - different excuses. I do not know what is happening. l like to know that.

Dear Sir,
I Dr. Rupam Ghosh Dastidar, Anauthestic, Panchet Hill Hospital, DVC, a resident of Qtr. NO. MED-2A, Ranchi Colony, Maithon, Jharkhand bought one Maruti SWIFTUXI Reg. No. WB06-9740 from Jalan Distributor Kolkata, West Bengal on 27.11.2008. My car met an accident on 05.12.2008 evening at Sanjay Chowk, Maithon, Jharkhand, I dly had taken the vehicle at Beekay Motors. Asansol Maruti Distributors on 06.12.2008 for repair works of the car, which is duly ensured by Bajaj Allinz till date (15.12.2008) morning I have been asking wont the progress of the work my vehicle but I am not exactly informed by them. Please instruct the Beekay Motors to help a Doctor in his need. Where the works hang and when i will get my car back.

yours
Dr. Rupam Ghosh Dastidar,
Anauthestic, Panchet Hill Hospital,
DVC, Panchet

I booked DZire (Petrol-VXi with choice of colours of silver, grey & white) with Rs. 10, 000 on 22nd March2009 from SAYA Automobiles-G.T.Karnal Road, Delhi vide booking recpt no. REC09006525. But i haven't recd the delivery yet. They have also taken Rs. 2, 50000 from me 45 days back. The dealer always gives me the date of next week. He is saying that he is not getting the delivery from co. itself. Now he is saying that co. is temporary shut down for next 15 days. I am not able to believe on his words. Should i cancell the booking. Pl help me out in this matter.

Thanks,

Dayakrishan Joshi
R-126A, Model Town-III
Delhi-110009
Phone-[protected]

I booked DZire (Petrol-VXi with choice of colours of silver, grey & white) with Rs. 50, 000 on 27nd March2009 from anad motor ltd lucknow with recpt.no. 40543 the dealer always gives me the date of next month.He is saying that he is not getting the delivery from co.itself.Now he is saying that co. is temporary shut down for next month.I am not able to believe on his words. Should i cancell the booking. Pl help me out in this matter.


thanks,
shivam yadav
5/102 viraj khand,
gomti nagar
lucknow
mob.no.-[protected]

0 minutes ago by Shivam Yadav [send email]
I booked DZire (Petrol-VXi with choice of colours of silver, grey & white) with Rs. 50, 000 on 27nd March2009 from anad motor ltd lucknow with recpt.no. 40543 the dealer always gives me the date of next month.He is saying that he is not getting the delivery from co.itself.Now he is saying that co. is temporary shut down for next month.I am not able to believe on his words. Should i cancell the booking. Pl help me out in this matter.


thanks,
shivam yadav
5/102 viraj khand,
gomti nagar
lucknow
mob.no.-[protected]

i was also planning to buy this car.. but i want to ask.. whether i shud buy this car or not..?
because of this long time period...
please mail me at [protected]@yahoo.com

Maruti Udyog/ Baleno VXI — Poor Car Servicing

Dear Sir/madam,

I've purchased a Baleno VXI in 2007 from Vipul Motors Ajmer Road, Jaipur. Vipul Motors is one of the big dealers for Maruti Udyog Vehicle.

The vehicle was running fine except for its Antena which was giving trouble but we managed somehow. The real problem was the the quality of servicing it provides to its customers.

I gave my car for the first free servicing at Vipul Motors workshop located in Malviya Nagar, Jaipur and I and not to mention I had an harrowing experience. When I received the car back from servicing I found that the Glove Compartment of the car was broken from one of the sides & some loose wires were also hanging beneath the steering area. I've informed them immediately but nothing was done.

I gave my car again for the 2nd free servicing, since I do not have any other servicing centre close by, on 29th Jan 08 and got the car on the same day but when I checked the car this time the GLove Compartment Tray was totally broken and the car was not cleaned properly. Pieces of match sticks,mud & shoe marks was present inside the car. Again I informed Kashish, the receptionist of the workshop yesterday but nothing has been done till now.

This kind of servicing is not expected from acompany like Maruti which is branding itself as the provider of Best Customer experience.

I have another car of a difefrent maker and I always had a wonderful experience with regard to after sales services. I would defenitely think thrice to buy in future any car of Maruti.

Hope some thing would be done about the same as for Vipul Motors i think all these are falling on deaf ears..

SAI SERVICES LIMITED, ANDHERI — NON DELIVERY OF R C BOOK

I have purchased Maruti Esteem in June, 2007, however i have not received RC Book upto date inspite of constant follow up. Staff of the dealer are not at all co-operative and even the customer care department is not responding at all. Fed up of all this i have decided to sell the car, however that also cannot be done unless i get RC book. This is a very sorry position for a dealer of Maruti who are suppose to be one of the best dealers of Maruti in India. It appears that every thing is on paper and in reality the things are different. i am very much confused and don't know what to do. But one thing is clear that i will never in my life time buy any vehicle of Maruti because if the no. 1 dealer of Maruti provides such type of service then what can be expected from the other dealers who are graded below.

fort point auto pvt ltd — poor service

I HAVE PURCHASED MARUTI ALTO CHASSIS NO.1122978 FROM UR DEALERS FORT POINT AUTO MAHIM. I REGRET TO INFORM YOU THAT AT NO POINT I WAS SATISFIED BY THE SERVICE OFFERED BY THEM.THEY WERE NOT AT ALL CLEAR IN EXPLAINING ABOUT THE CAR, ALL THEY WERE INTRESTED WAS SUCKING OUT MONEY FROM THE CUSTOMER.I WAS NOT SHOWN ANY BROCHURE ABOUT THE CAR SAYING THAT IT WAS NOT AVAILABLE WHEREAS IT WAS LYING NEXT TO THEM.I WAS TOLD THAT I WILL BE GIVEN BODY COLOURED BUMPERS BUT AFTER BOOKING THEY SAID IT WAS NOT PART OF REGULAR ACCESSORY.THEY LITERALLY FORCED ME TO BUY FRONT GUARD WHICH LATER AFTER I READ THE MANUAL CAME TO KNOW THAT IT IS NOT RECOMMENDED BY MARUTI.THEY TOOK MONEY FROM ME TO INSTALL PARCEL TRAY AND THEY INSTALLED IT OF CHEAPER VARIETY.I AM ASKING THEM FOR MONEY BACK FOR A WEEK BUT STILL THEY ARE SAYING THAT THE CHEQUE IS UNDER PROCESS AND WE WILL GET IT AFTER 2 WEEKS.SO MANY TIMES THEY HAVE CALLED ME TO THEIR SHOWROOM FOR REGISTRATION TO FIND OUT THAT THE CONCERNED PERSON IS NOT IN OFFICE INSPITE O[censored]S CALLING HIM BEFORE HAND AND HE GIVING HIS AVAILABLITY.I DID NOT EXPEXT SUCH THINGS FROM MARUTI SUZUKI WHICH IS KNOWN FOR ITS SPOTLESS IMAGE.I WOULD STRONGLY RECOMMEND THAT YOU TAKE STRONG ACTION AGAINST THE CONCERNED.Mr RAJ SURI AND MR.DHIREN WERE LEAST HELPFUL AND THEY ALWAYS HAD SOME FLIMSY EXCUSES FOR THEIR INCOMPETENCE.EXPECTING YOUR REPLY AND ACTION SOON
MR S.B.AJGAONKAR

Sai service is d most sucking automobile dealer ever experienced ... I have purchased nearly 13 vehicles from various automobile dealer in maharashtra 4 my tourist business in past 3 years ...but never ever encountered a scoundrel like Sai Services- Lower Parel. These people work as if they have done a favour on us buy selling d car to us.
I decided to register the car on my own as I have done with all my cars... realizing d fact tht they are not gonna get any commission (Since i was registering d car on my own) they jus delivered d car as if they dont have any kind of responsibly towards customer...after all this u have a stupid madam calling u to inquire regarding Sai services

Sai service is d most sucking automobile dealer ever experienced ... I have purchased nearly 13 vehicles from various automobile dealer in maharashtra 4 my tourist business in past 3 years ...but never ever encountered a scoundrel like Sai Services- Lower Parel. These people work as if they have done a favour on us buy selling d car to us.
I decided to register the car on my own as I have done with all my cars... realizing d fact tht they are not gonna get any commission (Since i was registering d car on my own) they jus delivered d car as if they dont have any kind of responsibly towards customer...after all this u have a stupid madam calling u to inquire regarding Sai services

i do agree, because i have been dealing with fortpoint right from the time they were deal;ers in opel and chervolet, they just thought they were the best but now they r no more its all because of mr gordon who just ruined the company and its success

I want to talk Mr. Satish
if there is more Satish
just tell him that I am sachin from Government Press, Charni Road.
regarding I am going to bay maruti car
my mob. no. [protected]

MST — non delivery of rc

i have purchased a tata vista car from garyson motors,, sherpur chowk , ludhiana i have take a loan form sbi and balance full payment paid to the company . and i have applied for my rc from garyson motors. after some days they imformed me that rc is ready. and they demanded rupees 500. for the same. at present rc is lying with them and they said to me that first pay Rs. 500 then they will handed over rc to me.
you are reqursed please instruct the garyson motors for giving my rc to me.

shalinder singh
ludhiana
ph. [protected]

I AM INTERESTSED IN BUYING NEW SWIFT DZIRE VDI FROM YOU, AS YOU PROMISED THE DELIVARY TO CLIENT, IT LOOKS IT MAY SPOILS THE REPUTION OF CO, KINDLY GIVE ME QUOTATION DATE OF DELIVARY FOR CO NAME .RIL NAGOTHANE MANUFACTURING DIV, RTO PASSING AT PEN .

I agree completely!!

Fort Point Thane does not value their customers at all, new or old!

Commitments made by them should be taken with a pinch of salt. They keep taking all o[censored]s for a ride. They think that becuase we are dependent on them, they can do whatever they want, and get away with it.

I bought a car from them, delivered 2 weeks late.
I took it for repairs, delivered 1 week later than committed.
I took it for repairs again, delivered 3 days late!

Does commitment have no value for them??

I regret buying this vehicle from them.

I agree with the complaints and have also faced this very recently. They really dont have customer intimacy and there sales man just dont inform anything to customer. I have to be after them all the time for getting my vehicle. They just promise to book the car when signing the booking but they dont keep the vehicle alloted in the bookers name. Also they can change anytime with their commitments and you never know instead of new car they might sell you old car so be aware with them and dont ever go near to them.

I will say that Maruti should take serrious actions against them and keep their spy in their workplace and experience this themselves because for Maruti to keep their name in the market they need to take this kind of actions otherwise people will start believing that Maruti really dont know how to deal in this customer centric market and is just lillyput in the hands of its dealers.

I would suggest that Maruti should take immediate action against this dealer otherwise it will be too late for its reputation in the market. This agent gives mental harassment to all of its customer who are buying the car in higher range so u can imagine what bad their sales team is.

Agree, While the sales and delivery was done properly for me, the first 2 free services were a mess. The second time they actually sent back the vehicle without washing ! and their checklist marked as all acitivies done. I had to send the car back !!

That is the general attitude of Fortpoint, you realised and escaped them so early. We got our 3 free services done from them for a brand new Maruti car we purchased from them.

All three times, work done by Fortpoint was incomplete.
All 3 times Fortpoint delivered vehicle much after the promised time.

In first service vehicle had traveled much more than the return distance from our residence to the workshop, and some basic work was not done. The service guy only called me to scare me into buying a Rs. 4000 accessory saying that if i didnt fit that accessory, my engine could fail and it would cost me additional rs. 10000 to fix it.

Second service, not even washing was done. When i asked them, they told me 'gaadi bhej do, karke de denge, usme kya hai'.

Before giving the vehicle for third service to Fortpoint, i was assured by service/work managers of 2 different fortpoint service centers that work would be done properly.

When I escalated matter to Fortpoint MD that 3 times I got bad service, he is explaining to me 'aisa kabhi kabhi hota hai, shayad aapka naseeb kharab hai'. What a moronic statement. What he did not understand that consistently bad service means his management is bad.

Not to mention that suddenly the vehicle shock absorbers of brand new vehicle running just 10k kms in Mumbai highway only are so bad that smallest road joint jerks cane be felt inside. and when i received the vehicle in the night around 8 pm, it was dark so couldnt check, sadly the rear left tail lamp was cracked.

Sadly, even Maruti does not take any action against such dealers/service guys as their business is very dependent on such dealers only. I had to run a lot after the Maruti guys to register a complaint, and final result was some guy calling me and telling me to again send the vehicle to Fortpoint and he will get work done properly. When I asked him whether he is in his senses as he was asking me to trust Fortpoint again, he made alternate provisions with Sai service, which was a little better than Fortpoint.

If you have to buy vehicle from Maruti please understand that they wont help and you will always be at mercy of dealers.

Another thing, they are the fastest in selling your number to the car insurance companies..

we deliberately gave them another number of someone we know, with the name of the car owner during purchase and confirmed that we wont be getting sales call.


Now the other number is getting our calls trying to sell car insurance, break down services and all such things.

I am sure such a sale of information is ILLEGAL.

fort points [cars] automotive pvt ltd — damaged

hi,
its atit barbhaya.i had purchased maruti suzuki a-star and got delivery on 9 jan from fortpoint 'ghodbunder road thane.
and mr tushar shire was the sales executive who dealed with me v had build a good relation in that transaction.A week back he called me saying he needs my car as some office executive and sales staff had to go for picnic,as i did not needed it for tht day so i lended it.they have demaged my car from the drivers seat dere is a dent in it.the silencer makes noise while driving.they told me dere is a alignment problem in my car so they will service it for me. i said ok,i was supposed to get my car on monday of which i got it on 5th july,and while delivering it the told me tht they have demaged my car and will do it on dere behalf. after trying hard i m not being able to contact mr tushar shire,his ream leader his no is [protected] tells me he is sending the person today,tomorrow. i dont know whts hapenning. Am i being fooled

its the buty of the mr tushar shire to get my problem solved.
its realy a pity to trust any body from fortpoint.

Fort Point Thane seems to be immune from Maruti's strict customer service policies. Complaints by customers seems to be closed without customer consent by the local Maruti office. Maybe the local Maruti officers transfer may solve the problem. Maruti is getting a bad name and other manufacturers are gaining by such a situation. Recently a friend having a Maruti Wagon R and living close to these dealer booked his second vehicle, a Maruti dezire from a dealer who is at a distance.

Yes true, fortpoint thane always delays the car. my new car is being delayed for 3 months in a city like Thane. Initially they will say within 15 days and then keep on giving excuses. The changed my whole car model and say it happens with your model. I had order Alto CNG factory fitted version but instead they brought plain Alto from Gurgaon and say they will fit CNG and call it factory fitted plus the CNG quality is very cheap. I have no complaints regarding the Maruti Suzuki company but the fortpoint Thane is useless. They screw your pocket, your brains and your car too. Maruti should hold an enquiry and audit such dealers. After all its loss to Suzuki as well.

Yes same experience with me with Fortpoint THANE. Not delivering on time.

At time of booking Wagon R CNG on 6 Aug 2014, delivery date was committed to 23 Aug 2014, however they called me on 21 Aug saying that due to some CNG kit issue (they have all type of excuses) there is delay in of 2 weeks and Car will be delivered by 08 Sep 2014. I asked them to give delivery date in email / writing, but not ready to do so and also asking me for full payment even before Engine No and Chesis No are generated. I have clearly refused to make full payment.

Yes same experience with me with Fortpoint THANE. Not delivering on time.

At time of booking Wagon R on 12th November 2014, delivery date was committed to 4th December 2014, however there Sales Executive now said delivery on 4th dec. 14 is not possible and from yesterday he is not taking my call. I paid Rs50, 000/- as advance and my loan is sanctioned on 26/11/14 for Rs.3, 74, 000/-. now what to do...

Umesh Patil

Fortpoint Automotive is ...
Hi Guys,

I just want to share my experience with Fortpoint Automotive, Its company, the company service is pathetic. At time of booking car, the sales executive will promise you lots off offers (not in term of cash discount, only on accessories), I had booked the WagnoR VXI in month of Oct, 02nd 2014 and delivery date was 23th but Fortpoint failed to delivery the car and they committed the 03rd Nov 2014 as second delivery date, even this time they informed me prior to one day of delivery date that they don't have the availability of cars.

Hence I cancelled the booking and bought the car from other dealer and other dealer have delivered me the car in 3 days, but still I am struggle to get my Deposit amount of Rs 10, 000 from Frontpoint. I have visited the Fort point office (Dombivli) several times (7 Times) and even escalated this issue with their Team leader & branch head, every time I get the assure and false promise from branch head that u will receive the amount in 2 working days, but still I have not received the a single penny from them..

Even the reason which I got from branch head & sales executive of Fortpoint office is like joking with me...

1. They don't have the cheque book for Cheque issuance
2. Authorized Signatory is out off station & they have only one authorized signatory to sign on cheque
Please I suggest you all readers, not to buy car from Fortpoint...Or Else u will never get the Car delivery and not you’re Deposit Money Back...
Fortpoint Automotive is a FraudPoint Automotive Company...

Thanks You,
[protected]

Servicing from Fort point is pathetic & ridiculous. Please advice for you don't for point service center.


Thanks,
Kadam

tyre punctured of maruti switft vxi within 10 days of purchase

Maruti SuzUki swift tyre punctured within 10 days of purchase on NH47

Brakes got tightly jammed many times while driving

Brakes got tightly jammed . It has happened just car has run less than 30000 kms . Many times it has happened and I fortunately just saved myself ftom meeting accident .
Rectify this problem soon otherwise anytime accident may happen And company will be responsible for this.car is only 3 yrs ..

Please note i having maruti ritz VDI 2010 model. I was send for servicing to pandit autiomobiles yamuna nagar.

After their servicing and repair i faced lots of problems in my car like

when car is in slow speed and i pressed break i noise is produced.

in rainy days automatically water is coming from where i don't know

my front left side tyre is almost over due is his negligance.( wheel alingment) and over all reading in my meter is 12000km.


really bad experiance with such service stations.


I request Maruti officials to look into the matter & take strong action against the service center


Regards
Parveen Mittal
Emaar MGF land Ltd
Asst. Manager
Chandigarh

Mb [protected]

Maruti Suzuki SX4 — Non Functioning Of Part of Car

this is top inform you that, i bought Maruti Suzuki SX4 few months back and got it serviced a month back, but after it came from servicing its wippers are not working in the rain.
Also the windscreen is not clear due to non functioning wippers.
redress the grievance at your earliest.


Meera Bhatia.

I own a Zn estilo and I find that the body is very flimzy or easily prone to dents. I had enquired with the service center if the thickness has been reduced to reduce cost. But the service center guys had replied its the same thickness of steel all the companies use, but maybe because of the shape its more flimzy.

Maruti Udyog — faulty sale certificate

had bought a swift dzire from the following dealer
(a) Ms Modern Automobiles
Model town crossing, GT road Ambala, Haryana-134003
2. The details of the vehicle is as follows
(a) Date of Purchase/ invoice no. 25/09/2008 / 1198123
(b) (e) Temp reg. no. HRU- 1402
3. THE COMPLAINT IS THAT THE ADDRESS GIVEN IN THE SALE CERTIFICATE IS MISPRINTED :FOR THE ABOVE READ
MY TEMP NO. IS VALID TILL 25TH OCT AFTER THAT I WILL BE FINED FOR LATE REGISTRATION
4. MY REQUIREMENT IS OF A NEW SALE CERTIFICATE OR AN AMENDMENT WITH THE SIGNATURE OF THE AUTHORISED SIGNATORY(INCLUDING TEMP. NO. CERTIFICATE)
5. The dealers had mislead me for 15 days that I will get such an amendment but now they infrom me that I will not. Citing such a situation I will be forced to move the consumer rights court citing such in action and disinterested and dishonest behavior because of which I am not able to register my vehicle.

SIR,


THE UNDERSIGNED HAS PURCHASED AN ALTO LX FROM M/S TANYA AUTOMOBILES 35, CHIPPI TANK BEGUM BRIDGE ROAD MEERUT(AUTHORISED MARUTI DEALER) IN THIS REGARD PLEASE FIND ENCLOSED HEREWITH AN INVOICE NO.2555 CHASSIS NO.882090, ENGINE NO.1155864 DATED 25.02.2007 FROM M/S TANYA AUTOMOBILES. IT IS PERTINENT TO SAY THAT TILL DATE WE HAVE RECIEVE THE REGISTRATION PAPERS OF THE VEHICLE.

IN VIEW OF ABOVE, CONCERNED OFFICER IS REQUESTED, TO KINDLY LOOK INTO THE MATTER PERSONALLY AND DO THE NEEDFUL AT THE EARLIEST.

REGARDS

SASHIM CHANALIYA
163, NAISHVILLA ROAD,
DEHRA DUN.
MOB. [protected].

none

booked my vehicle n indus and dey r telng me to wait 4 4months.
i went for logan

i booked a swift dzire zdi in the month of october.the dealer promised to give me the vehicle on or before four months.now he is saying that it will take six months and he says that there is production problem for this car.so atlast as it is impossible for us without a vehicle we have taken a swift dzire VDI.is maruti suzuki having that much production problem to deliver the vehicle to the customer in time?????

Myself Maulik Shah.
+[protected].


I have contacted your true value Shop Kiran Motors Pvt. Ltd.
at
Kiran Motors Ltd, Riveiera Arcade, Nr Auda Garden, Prahaladnagar, 100 FT road,
Satellite, Ahmedabad-380015
on 13/02/09 at 12:30 for purchase of Maruti -800 True value.
I regret to inform you that I am totally disappointed with the behaviour of the team leader.
I have seen various models of Maruti -800 shown by
Shri Vishang Shah.
Finally I selected two models of Maruti - 800 of Rs.95000/- shown by Vishangbhai.
with the maruti True value Price - Rs.1, 20, 000 finally shown as Special Price of Rs.1, 10, 000/-
Maruti 800 with 5 Speed Gears of 2001 & Maruti-800 STD of 2003.
both the models was set as maruti True value Price - Rs.1, 20, 000 finally shown as Special Price of Rs.1, 10, 000/-
Then I told shri Vishangbhai to show the demo of the car.
The car was not started due to some battery or machine problem.
& I told him to show the demo of second car.
I decide to purchase the second one car i.e., Maruti-800 STD of 2003.

then I told him tell me the way the payment should be done...
then he totally changed the price as he comes to know the party desires to purchase
the car today only.
he told me that the car i.e., Maruti-800 STD of 2003 is worth Rs.1, 10, 000/-
The I told him you have told that both the car is of Rs.95, 000/-.

he told me that I can not give you this car in this amount you can see in Kataria.
I will show some different car from direct party of Rs.95, 000/- don't purchase from True value...
& gave me his visiting card & told i will contact when i have models directly from the party.

Is this the way your team leader should interact with the clients?

So, I totally disappointed with such kind of behavior of
Shri Vishangbhai Shah...[protected]
Sales Team Leader

Kindly take necessary action in this matter..& arrange any other person from
your side who can help me for purchase of Maruti-800 True Value ... ...

Pls adwise Me