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Maruti Suzuki India Complaints & Reviews

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Last updated Apr 23, 2024
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Maruti Suzuki India Website

Maruti Suzuki India Head Office Address

1, Nelson Mandela Road, Vasant Kunj
New Delhi
New Delhi District
Delhi
India
110070

Maruti Suzuki India reviews & complaints page 334

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H
Hemant Sable
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False advertisement about cost of a car

As per the latest advertisement from cosumer court on telivision, saying false costs & discounts of a product with a ' * ' at the bottom is a crime.

This is an experience i got from Maruti Suzuki. They have placed the advertisement for their product Wagon R-DUO(LPG) in the newspaper Daily news & Analysys(Pune edition) dated December 20, 2008. The ad says "WagonR now @ 2.78 Lakh".
When i actually...
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M
Minaal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOT ATTENDING COMPLAINT SINCE 06 MONTHS

25 Dec 2008
From,
Mrs Archana (Mob No.-[protected])
W/o Shri Gulab Chandra
P-147/2, Air Force Station
Gwalior, MP
To,
Pankaj Narula
Chief General Manager (Service)
Maruti Udyog Limited
Palam Gurgaon Road,
Gurgaon,

NON SATISFACTION SERVICE BY
PREM MOTORS PVT LTD, GWALIOR


1. It is intimated that I have...
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S
sajal patel
from Rajkot, Gujarat
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price difference

I want to buy a product mention over.I got the price tag from a local dealer in my city (Bhavnagar-Gujarat) is 44, 500Rs. however on the official website of suzukimotorcycle.co.in it is shown only 43, 377Rs. against it.I have complained about it to the dealer but didn't get satisfied answer.I would like to know the exect reason about the pricedifference.Can I get the responce immedietely? othewise i have to look for othe vehicle....
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Complainant8364906
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

breach of trust by Marketing times

had purchase a Maruti Wagon R vide invoice number 6002698 dtd. 29/9/2006 with additional cash payment for extended warranty for two years. In the month of January 2008 when I approach Maruti Service master for providing service on account of extended warranty then it was shock to me that there was no extended warranty was updated in Maruti record.

This is clearly breach of Trust and matter of cheating as per law....
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Complainant8959952
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mafufacturing Faults In Alto Car

Mr. Nakanishi Shinzo Dr. Hemant Kumar
Maruti Suzuki Ph.D., BOYSCAST (U.K.), R.A. (Italy)
Reader in Physics, M.L.N.College
University Of Delhi, South Campus
Benito Juarez Road, Delhi 110021
Ph:[protected], Fax:[protected]
Cell: [protected] Resi:[protected]

Dated: 20/12/2008

Dear Mr. Nakanishi

I behold a last ray of hope which is why I have finally...
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Complainant2903803
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not Satisfied with Service

Hello

Mr Shinzo Nakanishi,

I am a Proud Owner of Marutisuzuki Swift Dzire, VDi Model My Car Registration Number is MH 04 DR 1309,

I was Satisfed with my car Very Much but After mt Second Free Service Following Faults has Occured in my Car

Last time attended by service centre on 15th Dec 2008, My Car is Getting Serviced in Installments, very time they take car one part or the other...
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S
SURINDER KR GROVER
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

veichle rusting problem

To,
The General Manager
Maruti Udyog Ltd.

Subject: Non Response from your dealership on report of Rust damage to new Maruti Swift bought in 2007

Dear Sir,

This is in reference to the purchase and subsequent damage of Maruti Swift vxi petrol version purchased on DATE 21th Sept 2006 (Invoice # VSLO6000762, Car Registration # HR29Q 9400) from Vipul Motors, Mathura Road, Faridabadbr...
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INDUMATHI MAHADEVAN
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

POOR AFTER SALES SERVICE

WE HAVE PURCHASED A MARUTI SWIFT DZIRE TN 09 AY 2066 ON 22ND AUGUST 2008 AFTER WAITING FOR 4 MONTHS FROM KHIVRAJ MOTORS, CHENNAI.

WE MET WITH AN ACCIDENT ON 23RD NOVEMBER 2008 AND ACCORDING TO THE RULES OF THE COMPANY, LEFT THE VEHICLE FOR SERVICES ON 25TH OF NOVEMBER 2008. TILL THIS DATE WE HAVE NOT RECEIVED ANY INFORMATION ON THE DAMEGED PARTS WHICH WILL BE REPLACED. SINCE THE VEHICLE IS NEW, WE ARE TO BE GIVEN 100% INSURANCE...
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S
Sunil Kumar Kwatra
from New Delhi, Delhi
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Problematic clutch-set; Defective tyres

I purchased my Zen Estilo ( Regn. No. DL3CAZ 1395 ) in August 2007 from authorised dealers M/s Rohan Motors Limited, Mathura Road, New Delhi-44. All three free servicings were availed at same above outlet. Clutch-set was replaced by Rohan Motors, free of cost (under the terms of Warranty).

For 1st Paid service, I approached Maruti Service Masters at their G.T.Karnal Road, Delhi-33 workshop, on 03/10/2008, with following specific...
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C
Complainant8984434
from Delhi, Delhi
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Defected Model of Sx4

I have bought Maruti Suzuki Sx4 {Bearing Registraion No. HR-01-W-0125} in MAY '07 on its launching from Modern Automobiles, Ambala, by having faith on Maruti as i was earlier using Maruti Esteem Vxi {Bearing Registration No. HR-01-M-2010}.But after one month, i found that there is some problem in car and the average was also coming very poor{8 km pl}.When i got my Car's 1st Service done at Punjab Motors & Engineering Works,...
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R
Raktim Nag
from Raiganj, West Bengal
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Terrible Service

I had given my Maruti Esteem VXI car (No. WB 20 B 8961) to M/S Mohan Motor Udyog, Kolkata for Servicing and some adjustments in Clutch and Steering, and also ordered for a Polish. I am really shocked that driving comfort has totally vanished. I feel that I am driving a 10 year old Ambassador Car. The Steering got hard, so the clutch. When I contacted the Service Station, I am told that the clutch and steering is working fine, as I am driving...
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Complainant4217943
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective Swift Car Sold by Maruti

I have bought a new Swift VDI from one of Maruti's dealer in Mohali by the name of Chittosho Motors on 20th Nov 08.At the time of delivery the car was already driven about 9 KMs. I have paid Rs.5.44 lacs (Rs.5.22 lacs approx cost of Vehicle+ Rs.22000.00 as premium paid to the dealer) for the Swift VDI. I was not offered a test drive of the vehicle. When I drive the vehicle and found something unusual in gear lever, as it was moving very...
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Complainant6785265
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

THIRD CLASS SERVICING

I have a aquamarine blue 1997 Maruti 800 Dx which was taken for servicing and bonnet painting to Vipul Motors/Faridabad on 06.12.2008. the car was promised for delivery on 08.12.2008 but i asked for it to be made ready for delivery on 09.12.2008. certain items which were noted for check up were to be changed based on my confirmation over phone. the bonnet was to be repainted. i got a call on 06.12.2008 itself that the front discs and brake...
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Complainant3510859
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor dealing and misbehaved by JAGMOHAN MOTORS LTD. SONEPAT(haryana)

greetings of the day
i am the owner of ALTO LXi, regd no. HR10K 1655.purchased on 2nd march 2007.I want to complaint against the one of dealer named JAGMOHAN MOTORS LTD. SONEPAT-131001, HARYANA.One of the electrical part of above said vehicle named distributor is not properly working since one year but neither of the authorised service dealer short out the problem including JAGMOHAN LTD.I wish to submit the following points-
1.have...
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Complainant6627065
from Sangli, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

uncessary billing of car parts

my wagon r had some wobling sound from the front left tyre. i went to greenland motors, which i thought of being a good service centre, and the engg there were unable to identify the fault. The person who took the test ride told the i need to get left shocker changed. Job sheet was prepared and shocker changed was mentioned.Later the person who worked on my car confirmed that the shocker is perfect. He reffered the case to one of the sr supervisor,...
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A
ASHISH SHANKHE
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong commitment about the deal

To,
The Manager
Customer Care Department
Maruti Suzuki India Ltd.

Sub: Pathetic Services from the Maruti Dealer

I did plan to buy a car in the month of November’08 and that’s why I visited the showrooms of Wagon R & Santro and from every where I have been committed to provide the best of the services from their dealers and I have chosen the Wagon R. And I have booked the...
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Yogesh Trivedi
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Steering Hard & Gear Hard

I had taken the delivery of SX$ on 3rd Sept'07 from Fort Point, Cotton green, Mumbai. Since, the delivery i have been facing the hard gear problem, i am told that this gear is correct and it can not be make further smooth. Second problem, i am facing since, July08 about the hard steering. After the 2nd service, this problem is started and till date problem remain as it is. They have taken 3 times my vehicle to garage, their technician...
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M
MANISH UKANI
from Surat, Gujarat
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LEEDS IDV IN POLICY

IDV CHANGE IN INSURANCE POLICY RENEWAL & POLICY, LESS IDV IN POLICY THEN INSURANCE POLICY RENEWAL, I ASK N CALL TO KATARIYA SURAT BUT THERE Mr. MISHRA NOT GIVE ME A SOLUTION ABT THIS
MY INSURANCE POLICY RENEWAL RECEIPT NO. 3861 D:07/02/08 WITH NAME HASMUKH N RUDANI IDV AMT IS 298833+27200=326033 BUT IN POLICY NO.40175053 D:07/02/08 PROPOSAL No.O[protected] THE NEW INDIA INSURANCE CO LTD HAVE ONLY 268553+27200=295753 SO WHT I CAN...
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A
Ashok Kumar Ramasubbu
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tampering of Speedometer

I bought a Maruti Wagon R from the above said Maruti Used Car Dealers in the year 2006. The car was a 2002 Model. The car was sold to me in 2006 with 28000 Kms completed. Later when serviced the car with ABT maruti Services in Guindy, I came to know that the first owner has already completed 58000KMS in 2005. Popular True Value Maruti has tampered the speedometer in the car while selling it to me and made the KM as 28000 to sell the car for...
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N
narayan
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Abnormal servicing charges

Hi, writing from bangalore, we have one Garuda Service Centre on kanakapura road which is opposite METRO. Their minimum service charges for Maruti 800 is Rs 6, 000. Can somebody up there tell me why is it so high? What's it in free check-up? Further, they charge for everything. If there is a breakdown, they send their vehicle but charge Rs 150/- unlike the free breakdown service provided by others. For a small repaie, they charge not...
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