Maruti Suzuki India Complaints & Reviews

I purchased a Maruti Swift from Sector -9 Maruti True Value (Magic Auto). I have not seen such a irresponsible staff before. they have not kept a single promise and till date i have not received the service booklet for my car. 1st service of car should be done within 45 days from purchase but i am not in position to do so because of service booklet.

Mr. Anil (Manager)
Mr. Maniender (Sales Person)

I have been in touch with above persons for long but till date they are not able to get my service booket.

I appeal to all that please avoid Maruti True Value Sector 9 (Magic Auto) because they dont know the basic etheics of business and how to deal with customer.

Dear sir,
I have purchase a new WagonR LX from Vishal Whellers (outlet of MyCar Kanpur). Car is very good but I am not satisfied and very unhappy by my car AC. Its cooling is not satifactory. I already submitted my complaint to the seller. They repaired twice but still not satisfactory i don't know WHY THEY ARE REPAIRING? they should replace my full AC system because my car is ver new (only 10 days old)
Please entertain my problem and solve it.
Thanks.

Date of purchase: 26-March-2009
Engine No.: F10DN-4593269
Chasis no: MA3EED81S00768519
TR: UCH 0076037
YEAR OF MANU: FEB-2009

Buyer Details:

Name: Muazziz Sharaf

s/o Mr. Sharaf Rasool (Advocate)
73- Paschhim Khera,
Civil Lines,
Unnao-209801.
U.P.

Dear All,

i would like to bring to your notice the mal practices that Varun Motors Pvt Limited – Hyderabad is following just to lure customers. Since I have been a victim I don’t want any other person to be cheated by them. Specially their CSD Unit person Mr Lakshmi Narayan.

I wanted to buy a car for my farther who is an ex army officer so I got in touch with Varun Motors who promised me a decent price along with

1 Car Cover
2 Basic Mud flaps
3 Floor Mats
4 Idol
5 Car Perfume

I told Mr Lakshmi Narayan to put these discounts on paper so that he does not back off however he had said that I will not be able to put these things on the paper as these are special discounts that I will be passing as a privileged customer. However I will be able to avail them as soon as I take the delivery of the car.

I was convinced and gave the cash and booked the car however to my utter surprise Mr Lakshmi Narayan totally backed off from this deal as soon as the cash was in his pocket. I called by their GM Mr Raju however there also everything was turned down.

The entire ordeal was not over as yet I was given a model of Jan 2009 on which there was a discount of Rs 30, 000/- and when I asked about the new model then I was told that since you have deposited the money either you take this or you will have to wait for some more time (prob 3-4 weeks). Having no choice I had to take the delivery.

Post taking the delivery I have been after Mr Lakshmi Narayan to get the registration done for the car as I have paid the registration amount but this is also falling on deaf years.

My sincere request to Maruti people is to either stop these mal practices ASAP or have a mechanism to check and resolve the complaints.

Regards
Jagjeet
[protected]

Hi,
Its just like not even one year i got a new maruti800, and i am living in jodhpur, i gave my car for service and hence they gave me such a bad response, however i come to know that oil is getting out from spark plug, So asked them what exactly can be done, so guy dint gave the good response, and instead told me that its entirely your fault you must hve got your car serviced from somewhere else than maruti authorised service center, i told them even i hve bill from maruti, and i am your long lasting customer, and this is my second car from maruti, So i need somebody response who can immediately look into it, and do the needful as my car is in warranty period, So it would be great if you give me positive response Asap.My car no.Rj14 cc 8542. Please get back to me with some good positive response as i am worried coz nobody is giving me response from service center, just give me whats need to be done.Thanking you.

Regards,

Vikram Singh

Dear Sir,
Yes indeed a good scooter called Suzuki access. But lot of frustration on the end user or purchaser.

The company should clearly mention on the web site that the price mentioned are without accessories. One cannot compel anybody mandatory to buy the accessories. Sir I am from creative and designing field and I feel my scooter should look simple and it should not have accessories. Why don’t you project the scooter with accessories in your ad campaign or ad material. The reason is simple you want to show it in a glamourous way.

If you want the vechile with accessories then it is readily available. If you want without accessories then you will have to wait for 45 days as if the consumer is a small kid of two years. You give a lollipop and the consumer would agree to whatever you demand at your end.
Sir please take serious note of this, cause this is not the etical practice being done by your dealers.

Ajay Bansod
Nagpur
[protected]

I have not recieved my bills & wheels on india offer & pending accessories till date after register a complain on site by e mail after a long period of 20 days approx.

so I want register a complain againest constomer care service of maruti.is it possible? if yes than give me phone no or e mail id of a person who care about complain.

thanks
sanjay swami
[protected]
rajasthan ajmer

Dear M/s Sai Service Station,
We are doctors who work at the Amrita Institute of Medical Sciences, Kochi. We had booked a Swift VDi ABS on the 6th of January, 2009 at the Sai Service Station, 50/115L, Cheranalloor Road, Edappally.P.O., Kochi, Kerala. We had paid a sum of Rs.50, 000/- (Cheque No: 083380 - DLB) as the booking amount (Booking SL No.E.0543). We wish to gift it to our brother, who is getting married on the 19th of April, 2009.

Although the Order Booking Form handed over to us shows the ‘Model Booked’ as Swift VDi IM – We had called the customer sales executive Mr.Noufal TA within an hour from the time of booking & requested him to change the model to the ABS variant. Inspite of our request, the order form was not changed as per his oral re-assurance that it’s done.

The Approx.Delivery Period was marked in my order form as Feb 25th 2009. M/s Sai Service Station, Kochi or the customer sales executive did not have the courtesy to call us for the whole of last month, post-Approx.Delivery Period. Although we called them several times, the response was extremely sluggish. Now since it is almost 3 months since we had booked the car; we called Mr.Noufal TA (customer sales executive) again today. To our desperation, he responded as coldly as usual and said that there is nothing else he can do since the vehicle has not had its transit out from the Maruti Udyog Ltd Factory yet. This off-handed comment implies that the product is not going to get delivered anytime in the near future & our purpose will remain unserved..

Eventhough our fellow-doctors & friends were persuading us to buy a car from other manufacturers/dealerships – it was our own decision after a lot of home work, cybersearch & research that we decided to go for the Maruti Suzuki Swift (The real Emperor of its class) from the Sai Service Station Ltd (The real leader in Maruti Sales, Service & Spares in India). We had high expectations about M/S Sai Service Station Ltd & their customer care due to their nationwide acclaim. This is exactly not the quality of service that we customers expect from such a reputed firm. Buyers are ill-treated and are taken for a ride. This attitude must cease to exist if Sai Service would like to retain Maruti’s traditional goodwill.

If the delivery is going to get delayed by another 2 weeks; the whole purpose behind our purchase is going to get spoiled. Our brother will not receive the gift that we promised him. This is of great sorrow & utmost displeasure to both o[censored]s…

We are not sure whether Maruti/Sai Service is truely worried about all these emotional issues or just worried about sales of their products. Incase, they are, they must regulate their dealerships by asking them to be more realistic, sincere and honest. It would have been so helpful to us for planning if Sai Service, Kochi would have intimated us about the real time delay sufficiently early. We really feel bad & cheated. If these issues are resolved, it shall make a huge difference to the customer attitude towards your esteemed company and dealerships.

Thanking You,
Yours faithfully,
Dr.R.Rahul Lakshman & Dr.Lakshmi.R.Lakshman
Amrita Institute of Medical Sciences, Kochi, Kerala

Hi,

I bought a new Maruti Swift LXI from Marketing Times okhla new delhi, when i went there for my first servicing at the time of delivery all my accessories got stolen at the payment counter.
I had complained to the Marketing Times Service station manager Mr. Mittal right away but haven't got any cooperation from any of the staffs there. I lost the following items:
1. Sony sterio mouth.
2. Gear lock.
3. Tool kit
4. And all othere accessories.
Even i had notices one more majour thing, after getting the delivery of the car i found my petrol tank is almost empty, while submitting the car it was more than half tank.

I would like to beaware all of you thru this forum that NEVER visit MARKETING TIMES service station, they are CHEATERS.

Thanks
Kaunain Ahmad

Recently I have given my vehicle for service at Mandovi Motors (Wilson Garden Service Station) Bangalore.

I was facing various problems while I submit my car to them.

I told them specifically to check my vehicle to inspect and troubleshoot the issues, but the some of the below problems are not resolved after service. But even after the second visit my Car is still having the below mentioned issues. I paid around Rs.3100/- towards the Spares and Service charges for my car but it is not worth paying it. I am totally fed up and frustrated with Mandovi Motors, and in short words and they are not meeting the customer expectations.

Please can you advise me a Maruti dealer in Bangalore who really cares about the customer and provides a diligence service to the customers and fixes the problems?

DATE of Service: 05/Mar/2009

VEHICLE NO: TN02 L 8221

S. No. Action Items Tracker Status

1 66000 Kms General Service Done, but not satisfied
2 All Doors Rattling Noise, Still having problems, Not Resolved
3 Noise at the Back side body of the car /backwheel/Dicky door/Suspension etc Not resolved, Mandovi Says that there are issues with Petrol tank
4 A/c Not cooling properly Resolved
5 Dashboard and Body Vibration, Still having problems, Not Resolved
6 Gear Lever Vibration Resolved
7 Check front and rear Brakes Brakes are slipping, Still having brake problems, Not resolved
8 Coolant Top up Resolved
9 One of the Back seat doors not opening Resolved
10 Check Battery Resolved
11 Fix the Rear Bumper properly Resolved
12 Steering Wheel play is hard Resolved
13 Replace Engine Oil and Oil Filter Resolved
14 One of the parking light in the front is not working Resolved
15 Right side mirror to be replaced Resolved
16 Engine Flushing Resolved but I do not know how far it is true, need to be checked
by Maruti

Thanks in Advance and Need all your support.

warm regards,
Navaneethakrishnan

engine not working properly, barrier braking, scooter jam after some time, milege is not picking

Dear Sir/Mam,

This is in regards of a Vehicle(Swift) that I purchased from Rohan motors true value shop in Dehradun on 12/11/07 As I purchased the car with full settlement from the true value shop with the confirmation that they will transfer the vehicle on my name, but till date they haven’t done so, every time I go there and ask for the transfer they always had a reason of the same.
It’s been 1.5 year and still the vehicle is not on my name.

Details of purchase:

Car : Maruti Swift
Reg No :UA 07 S 4005
Make : 2007
Payment :: DD of Rs. 3, 90, 000 (DD no. 002109 ) Bank of India.
Car Owner : Joyoti Sharma R/o Anand Vihar Dehradun
Present Owner : S.L Anand R/o 269 Onkar Road Dehradun (To be transfered)
Purchased from :Rohan Motors true value shop GMS Road Dehradun.
Purchased Date: 12/11/07

We are informing you because we are now on the urge of going to Consumer forum and then after that court will deal into this matter, so before taking that step we are giving a weeks time after which we will hand over the car to Rohan Motors true value shop and we will claim for our money back.

Please look into this matter on Highest Priority .

Regards
S.L Anand
269 Onkar Road
Dehradun
Mob number: [protected]

Sub : Harrassment & Unsatisfactory Services of M/S Harison Automobiles at Panipat, Haryana
Dear Sir,
It is a matter of great concern that recently I have approached the authorized dealers of Maruti M/S Harison Automoblies, Panipat for purchasing a new Wagon ( R ) VXI.

On dated, vide bill no. VSL08001209 dated 28.01.09, I purchased this car, but during dealings, I have experienced the following hardships & grievances with the dealer which I definitely want to share with you so that you can take appropriate action in the matter.

Needless to mention here that before purchasing this car from M/S Harison Automobiles, I was repeatedly told my colleagues /friends ( M/S National Fertilizers Ltd.) that the services of this dealer is not upto the mark & suggested me to get my car purchased from Karnal (From my native place) which is only 30 Kms from Panipat.)

But being a PSU’s employee of NFL ( Group A Company of Central Govt.) at Panipat, I opted to purchase it from this dealer but now I feel that I have committed a mistake & also feel cheated .

The following are the facts of the case :-

1. For getting delivery of the vehicle, I was to wait for abnormal time of 6 hours when all the papers like, DD no. 1100803 dated 28.01.09 & a cheque was deposited with them on dated 24.01.09.

2. At the time of delivery, an additional Rs. 500.00 was asked on the plea that I am not covered under Corporate discount of Rs. 3000.00 & only Rs. 2500.00 can be allowed.

3. Through an advertisement in local a paper, it was made clear that PSU employees will get a discount of Rs. 3000.00 whereas during transaction this was not passed on to me so far in spite of repeated requests.

4 A lengthy discussions was deliberated & at a later stage Mrs Manvi given me in writing that in lieu of this they will provide a discount of Rs. 500.00 on any accessions.

5 On dated 02.03.09, when I contacted Miss Manvi on phone, against the balance discount of Rs. 500.00, it was replied that I can get either on Body Polish, Tyre Polish & Dash board Polish & this can be collected by me on 03.03.09 at any time.

6 But, today when I approached, it was replied by Miss Manvi that Mr. Bali ( Sales representative) has given the instructions that Rs. 500.00 can be availed in shape of purchasing a new Music system only which naturally a harassment of a customer & a another way of cheating .

7 From this whole episode, I have observed that the main person who has generated such type of grievances is Mr. Parul Bali ( Sales representative) who during dealing/transaction also not provided a normal salesman ship & given misleading information & backed out every time to the offered commitments & since these were not provided in writing therefore I don’t want to elaborate it here.

I am not bothered for an amount of Rs. 500.00 but you will appreciate that not disclosing such misleading facts & improper dealings to the appropriate form will definitely encourage the act of bad elements.

In view the above circumstances, I am confident that you will take an early appropriate action in the matter under intimation to me

Thanking you,

( Rajeev Mehta)
B-339, NFL Township,
Panipat-132106
Haryana
(M[protected]

I received a call from Maruti Suzuki head office regarding winning of coupan of 12000 rs in Zen Estilo Slogan contest on Sunday 22nd Feb 09. There representative said that this coupan will be mailed on my postal address. I have yet not received the coupon, I had already contacted to anytime maruti service ([protected]) but they dont have the information. I called up the my dealer as well as Maruti any time service both of them told me to contact regional office.


Regional Office contacts in Pune, unfortunately this is of no use.

I have called thrice on numbers ([protected]/38/39 ) and have not received any update.

1. The relevant person was on leave.

2. The person was present but was not having an update on this; he confirmed that he will get back with an update on the same day---NO UPDATE.

3. The concerned person is in meeting and will give a call back --- NO UPDATE

4. The concerned person (Bharat Mone) not availaible with whom I had spoken earlier with a commitment to call back. - NO UPDATE.
Also wasted my time calling any time Maruti service

Almost 3 weeks have passed after the first call...

I just wan to inform if you dont have to give them why do you call and update customer abt the win.

Please improve on your customer service which is the most worst ...

I am working as a Deputy Engineer in Maharashtra Housing and Area Development Authority since last more than 23 years. I had purchased wagaonR LX1 Petrol in the year 2008 february from star motor in New mumbai, the first two services were arranged by the star motors only. for third free servicing i gave my car to Topgear Automobiles in the month of January 2009(authorsed service station of Maruti Udyog Ltd) as the owner stays in our locality. but when the servicing was done they gave me bill Rs. 5646/- in which they added all the things which comes in free servicing (copy of the bill dated 1-1-2009 attached h/w) and when once i was driving my car then i observed that brakes are working then i immediately informed to the top gear automobiles, then they informed that they will have to check the brake and for that they gave me another bill of Rs.778/- (bill copy attached). and once my car was hit by an autorikshaw then they gave me bill of Rs.8652/- without going for insurance and again when his mechanic was parking the car he could not park the car properly in my building compound, then i tried to park it, then it was hit to the main gate of the building. then his mechanic informed me that i am responsible for the incident and he took away the car told that insurance claim will be made. but without informing me he repaired the car and brought the same and gave me the bill of rs.5084/- (bill copy attached) and want me to pay this bill otherwise his mechanic is threatening me with dire consequences. i told the owner's brother each time you people are not insisting for insurance and repairing and insisting for payment and i am being a salaried person cannot offer to pay rs. 20, 000/- in one month. what is the benefit of making insurance. please take action so that they do not cheat the people (who do not have knowledge about the insurance and repairs) again and again.

from
m.a.baseer
404-b wing, tanwar aptt,
kausa, mumbra, thane-400612
mob [protected]

Hi, I purchased my maruti Wagon R in the month of January 03 2009. Met with an accident on February 28 2009. My car has completed only 280 - 300 Kms upto date. I dont know what to do. My Insurance company is Royal Sundaram.

SIR,

PL FIND MY COPY OF COMPLAINT E MAILED TO MARUTI SUZUKI LTD & THEIR REPLY TO ME FROM CUSTOMER CARE AS UNDER . TILL THEN NO FURTHER COMMUNICATION / CLAIM SETTLEMENT IS RECD TILL DATE ( 08/03/2009)

PLEASE DO THE NEEDFUL & OBLIGE.

SHANTANU GOYAL
(E MAIL ID : [protected]@yahoo.co.in )

25/02/09 : www.marutiinsurance.com

SIR, I HAVE GOT MY CAR INSURED UNDER YOUR CASHLESS SCHEME VIDE POLICY NO 3540726 DT 12/02/2008 THRO NIC(MARUTI INSURANCE)MY CAR MET WITH AN ACCIDENT AT GURGAON ON 13TH JAN-2009, I BROUGHT MY CAR TO YOUR AUTH. DEALER PASCO AUTOMOBILES FOR NECESSARY REPAIRS AFTER COMPLETING ALL LEGAL FORMALITIES AND DELIVERED ALL DOCUMENTS COPIES TO YOUR DEALER. THEY REPAIRED MY CAR & DELIVERED TO ME ON 30/01/2009 VIDE INVOICE NO 123219, DT 30/01/09 Rs 20872/- (JOB NO. 0172449)

BUT THEY CHARGED ME THE ENTIRE AMOUNT IN CASH & EXPLAINED TO ME THAT THE CLAIM WILL BE RECEIVED TO ME IN A WEEK`S TIME. I EXPLAINED THEM THAT MY CAR IS INSURED UNDER CASHLESS SCHEME BUT THEY DIDN`T LISTEN & I HAD TO PAY THE ENTIRE AMOUNT. I DIDN`T GET THE CLAIM TILL DATE. MOREOVER WHEN I GOT RENEWED MY INSURANCE VIDE YOUR POLICY NO. 60203012 DT 19/02/2009 AT MARUTI INSURANCE AT AGRA, I WAS TOLD THAT I HAVE ALREADY TAKEN CLAIM, SO NCB WILL NOT BE GIVEN TO ME . SIR, WHAT IS THIS ALL, PL ENQUIRE THE MATTER AND DO THE NEEDFUL OTHERWISE I WILL LEFT NO ALTERNATIVE BUT TO GO IN SUITABLE COURT OF LAW AT YOUR COST & CONSEQUESCES, SHANTANU GOYAL



Dear Mr.Shantanu Goyal,

We have received your mail. You will hear from us shortly.
Yours Sincerely


Maruti Customer Care

Address of Dealer : - Competent Automobiles Co. Ltd., 19 Shivaji Road, Delhi
Phone :[protected], 25928330

Description of problem
This is the first experience of my MARUTI car purchase as somebody says that "first impression
is the last impression" but with maruti we have got the BAD impression I don’t know what to tell
but in nutshell we have got waganR PHOBIA.
I have purchased WaganR on 7th Dec 2008 after that I found some starting
problem in the car on 9th December 2008, self starter enable to start the car (self start motor did
not rotate and producing some sound called “tuck” every time I gave self). Then
I called the sales person (Mr. DAS) of competent motors, Shivaji road Delhi from where we have
purchased car they came and checked the car and asked us to take it to service centre but we
argued and said them to take it by you, finally they agreed and tow the car for repair and repaired
it. Problem described by service centre was ‘the self start burnt and we replaced it’ but I don’t
kwon whether they really did this or just did some repair to sort this problem. Solution took two
days and car repaired on 12th.
After that I again encountered with the same problem on 16th December 2008 and again called
the same person now they asked us to tow the car to the service centre. Now we were helpless
and try to pull the car but failed. Then tried it with ‘dhakka’ and failed, after the three or four
attempts, I tried it with self start it started now and we took it to the service centre they checked
the car thoroughly and said it has some loose connection of battery and ground of starter. They
repaired it and car starts working fine. We got our car repaired car on 20th December 2008.
After that on 28th of December 2008 we were on long trip to Mathura
from Delhi we parked our car outside the hotel and in the morning when we tried to start it
chocked and not taking self “The same problem described early happened again this time also”.
We confused and helpless and tried to start car moving it (Dhakka) it started after 3-4 attempt,
once it started with force but now it start taking self fine as it was in normal condition.
By seeing this I decide to complain into your office so that some is there
to listen our problem and I called them Maruti helpline (Ph. [protected]) on 31st December
2008 (Complaint no is ‘[protected]’), after waiting 4-5 days there were NO reply, I decided to
call again and I called them again on the same no. for asking about the complaint. They were
answer less and said ‘we will forward the complaint again’ and forward the complaint again and
asked me to call to regional office for the status of call and I did the same and called the regional
office (Delhi regional office No.[protected]. I have got the reply from regional office that “we
don’t listen complaint did to helpline no. [protected]. We only listen complaint which did to
region office I got angry but calm down and again registered the complaint to the regional office
on 9th January 2009 (Complaint no.[protected] and name of person attended the call Tanveet.
On 31st December 2008 my first service is due and got done it by the same service centre
Competent Motors so that no other person touch the car and Competent Motors got excuse for
that.
After 2 days on 11th January 2009 car again choked with the same
problem and this time we called Maruti Road help lines service as we stuck between the way to
rohini from Uttam Nagar (My residence). Service engineer took 1.15 hour to come and repaired
the car by saying that ‘ relay connection are loose’ and suggested us to take the car to the service
centre for the repair of car’s relay and next day we visited service centre and got tighten the
Relays and came home. This time they did repaired outside the service centre and NO job card is
opened for this, so there is no proof for this but surely Road help line people having this proof as
they not down all the visits in there dairy.
After this 24th January 2009 again got the same problem. I really
frustrated with the most reliable Maruti Car. We don’t know what to do and what the exact
problem then called Maruti helpline and got the car repaired. He did nothing except some general
check and car start working fine as before. [I wrote a mail on 24th January to you regarding
the car problem and narrated whole story (Copy of mail attached) in mail and till the date
29th January NO reply] I again confused and not able to diagnose a problem. He suggests us to
take it to DD Motors Pera ghari but didn’t take car there as fighting for the solution is with
competent motors. I took the car to competent motors and narrated the whole story again (which
is they already know) and behaving like that they know nothing. I shouted ‘How many times this
problem will occur and how much will you take’, for this he (Pradeep Sharma a ‘service
manager’) answered ‘this problem will occur and we will repair it but don’t know how much
time it will take’ whenever problem comes come to us will repair it, but I asked how many times
the same problem will occur don’t you have any permanent solution for this as the car is NEW
there should not be such a problem but he said come to us we will solve the problem. I don’t
know how much time it will take. I have requested them for checking car thoroughly with the
experienced service engineer and on 24th January they did general check up and on 27th they did
some ‘FLYWHEEL’ repair (which should not be a problem in the new car).
Again I encountered with the same problem on 1st February 2009. We
again took the car to the service centre (competent Motors) on 2nd February 2009. I left the car
for almost 2 weeks they thoroughly checked the car and replaced following as mentioned in Job
sheet ( MOTOR ASSY Starting, Harness assy no. 5, Starting Motor(self) assy R&R, Ignition
Switch assy R&R, Wiring no.5/Eng Wiring Harness R&R)
On 15th I again encountered with the same problem and I talked to Mr. Menon
(service Head in Competent Motors) regarding this and they again asked to took the vehicle next
day I called regional office where I talked to Mr Shidarth and told the whole story and they also
asked to took the vehicle to the competent motors but I didn’t thinks the problem solution lies in
taking vehicle again and again to the service centre. I refused to took the vehicle as I had some
urgent work. I manage to start the vehicle by ‘Dhakka’.
Yesterday (2nd March) the problem again occur Now car is parked at my residence with the
problem and I have talked to everybody but waiting and waiting.

Dear Sir,

this in refrence to the poor service recived from your Dealer cum service center Pankaj Motors Moga, I had an ALTO CAR, on MY Mothers Name- Pushpa Singal, Car Number - PB04K 3739. We had an accident on 13th of Feb 2009 near Moga. So we have Given the Car to Nearer Service center M/S Pankaj Motors. for the repair work

but after that the quality of the repair & the dealing was so poor that i can't not expalin you, please note the things we have faced
1) Windows were changed brand new, but if you see thier alighnment in Not proper
2) Painting doen is so poor that at some protion the old Paint is visible below the second coating
3) There was high amount of sound Whcih was coming from the shocker ( though they have Attended after three days
4) They have stolen the petrol from the CAR
5) still high amount os Sound is coming from the silencer, on asking they are telling there is problme in mesh of silencer it has broken, then why the same was not calimed or repair,
6) They have stolen the Plastic covers of the CAR
7) its centeral locking siren is not working, now even after the accident the same was working

on talking about the same to the owner, he satrted shouting at me and come togehter with his employees, at that moment i was feeling that they will beat me up.

it was a ruthless experince, still i am not satisfied with the service, please lookinto the matter, this kind of service i can get from the local mechanic then what is the use of getting in touch with the MAruti

hoping for a quick response

thanks & regards

Puneet Singal

Dear Sir,
i have purchased one maruti alto car on 21.11.2008 from Dealer T.R.Sawhaney Motors Pvt Ltd, Phase-1, Badli, Delhi(Dealer Code - 0819) .My Car Registration no. is DL 5C D7959.Its been more than three months i have not got my RC from the dealer.When i followed Up with my dealer i came to know that i have some dues in my account of Rs 1202/-.

I purchased this vehicle on cash & i have the Dealer invoice No. 5761 dt 21.11.2008.As per invoice i have paid full money & also no due shown on invoice & same was communicated to the dealer.Now even after one month of follow up from dealer, this issue still not resolved & i am unable to drive my car.

Now please resolve this issue immediately & deliver my RC immediately.

Thanks & Regards
AKASH GUPTA
[protected]

no proper services from simran motors Auto (India) P Ltd .

date:-2.3.2009.

I lata motwani have purchased a maruti swift desire from simran motors,
panvel in the month of april 2008 but till today I have not got the smart card which they should had given within 15 to 30 days of purchase .

I have gone there for so many times for the card but they have not given me the card nor they are giving me any proper information.Maruti Udhyog Ltd & Govt. has to take a strict action against the dealer.

Kindly Look in the matter and advice further action.

YOUR TRULY
LATA MOTWANI

sai prasad apt,
203, plot no 442
sai section
AMBERNATH(E)
PIN. 421501.
MOB.[protected]