Maruti Suzuki India Complaints & Reviews

Hi, I purchased my maruti Wagon R in the month of January 03 2009. Met with an accident on February 28 2009. My car has completed only 280 - 300 Kms upto date. I dont know what to do. My Insurance company is Royal Sundaram....

SIR,

PL FIND MY COPY OF COMPLAINT E MAILED TO MARUTI SUZUKI LTD & THEIR REPLY TO ME FROM CUSTOMER CARE AS UNDER . TILL THEN NO FURTHER COMMUNICATION / CLAIM SETTLEMENT IS RECD TILL DATE ( 08/03/2009)

PLEASE DO THE NEEDFUL & OBLIGE.

SHANTANU GOYAL
(E MAIL ID : [protected]@yahoo.co.in )

25/02/09 : www.marutiinsurance.com

SIR, I HAVE GOT MY CAR INSURED...

Address of Dealer : - Competent Automobiles Co. Ltd., 19 Shivaji Road, Delhi
Phone :[protected], 25928330

Description of problem
This is the first experience of my MARUTI car purchase as somebody says that "first impression
is the last impression" but with maruti we have got the BAD impression I don’t know what to tell
but in nutshell we have got waganR PHOBIA.
I have purchased...

Dear Sir,

this in refrence to the poor service recived from your Dealer cum service center Pankaj Motors Moga, I had an ALTO CAR, on MY Mothers Name- Pushpa Singal, Car Number - PB04K 3739. We had an accident on 13th of Feb 2009 near Moga. So we have Given the Car to Nearer Service center M/S Pankaj Motors. for the repair work

but after that the quality of the repair & the dealing was so poor that i can't...

Dear Sir,
i have purchased one maruti alto car on 21.11.2008 from Dealer T.R.Sawhaney Motors Pvt Ltd, Phase-1, Badli, Delhi(Dealer Code - 0819) .My Car Registration no. is DL 5C D7959.Its been more than three months i have not got my RC from the dealer.When i followed Up with my dealer i came to know that i have some dues in my account of Rs 1202/-.

I purchased this vehicle on cash & i have the Dealer invoice No....

no proper services from simran motors Auto (India) P Ltd .

date:-2.3.2009.

I lata motwani have purchased a maruti swift desire from simran motors,
panvel in the month of april 2008 but till today I have not got the smart card which they should had given within 15 to 30 days of purchase .

I have gone there for so many times for the card but they have not given me the card nor they are giving...

I have purchased Swift Dzire VXI Petrol on[protected] from OneUP motors pvt. Ltd. Lucknow. Dealer suggested me to get my Rims replaced by Alloy wheels which will cost nearly Rs 19000/-.I consented and they replaced my Four Rims by alloy wheels. I had asked why stepney was not changed with alloy rim, they told me that only set of four alloy wheels are provided by Maruti company. On enquiry with other dealer I came to knew that Maruti provides...

I have purchased a Wagon-R LXI from Khivraj Motors, Chennai on16.03.07. From the day1, there was problem in gear meshing particularly in 4 and 5th gears and also during running with AC on in 1 position, heavy jerking in specified speeds in 2 and 3 rd gear. The problem was intimated to khivraj Motors during free service and every time they intimate that it has been attended to. But the problem still persists. All of my friends who are experts...

The reference of Given email between Maruti Suzuki Ltd and us clarify the unfair practice of Maruti towards its innocent customer:-

RE: Very urgent otherwise you will loose customer ! CRM:0020982
Thursday, 26 February, 2009 8:01 PM
From: "Anurag Singh" <[protected]@yahoo.com>
Add sender to Contacts To: [protected]@maruti.co.in

Sir / Madam

Today I talked to Area...

Sir,

1. On 26-12-06, I had approached Maruti Suzuki showroom addressed at M/s. Magic Auto, Palam Dabri Road, Dwarka, New Delhi - 110 045 for purchasing a Maruti Wagon-R car. The Sales personnel at this showroom offered to me lucrative “yearend discount schemes”. It was promised that the discount scheme was a “combo pack” offer made by the together by the manufacturer, the dealer as well as the loan...

Here is another example of the lowest quality of service provided by Maruti. I am pasting the mail that I had sent to Cheif General Manager of Maruti Suzuki 2 months ago without any response from him till now!
================================================================================...⇄

To
Mr. Pankaj Narula
Chief General Manager (Service)
Maruti Suzuki India Limited
Gurgaon
br...

My car WB02Z 8327 met with an accident on 06.11.2008 at National Highway under Police Station Rajgunj, Near Dhanbad. The accident was major and the car could not be braught to Kolkata. (I stay in Kolkata). The car had to be handed over to reliable industries at Dhanbad (Maruti authorised workshop) for repairs.
The estimate given by them was for Rupees 150000/- Approx but when the car was delivered to us on 28.12.2008 the bill was for...

I given my car Maruti Baleno No. MH12DE7971 for service to Sai Service, Phugewadi, Pune on friday 20th Feb.09.

After servicing bill was submitted for Rs.11486/- And when I checked for power Window operations I found back seats both power windows are not functioning. Also no audio sound is available on music system.

When contacted to Mr. Sanjiv([protected]), his comments are we have not done anything to music...

Hope you are fine. I am a Maruti Suzuki customer from last 11 years. I own 3 cars of your company.

Actually I had purchased Wagon R LXi on the name of Mrs. Muktaben K. Virani from Kataria Automobiles Ltd, Ahmedabad. As per the talks with sales representative of Kataria Automobiles Ltd Mr. Hasmukh Gohil on 22/12/2006, he offered me the discount of rupees 35, 000/- on Wagon R LXi E3 White. I have attached the page on which he...

I HAVE PURCHASE A NEW ALTO LXI SPICE MODEL IN MONTH OF JAN 2009 FROM FORT POINT (MARUTI SUZUKI DEALER) GHODBUNDER RAOD THANE. AFER 2 DAYS I NOTICED ONE THINGS THAT MY CAR STARING IS GONE TO CROSS, IT IS NOT CONFIRTABLE TO DRIVE. I ALREADY INFORMED TO DEALER ABOUT THE SAME PROBLEM. BUT NO ANY SATISFATION ANSWER FROM THEM SIDE....

I may not be one of the proud owners of Maruti Swift. My vehicle no is PY 01 AE 2054. I had an accident May 2008. After that I gave it for repairing it in Vasanthi Automobiles in Pondicherry. As I am not tied up with Maruti Insurance Vasanthi asked for some payment. Initially I paid Rs. 30, 000/- but they did not even touched the vehicle. They were convincing me stating that parts have not come from maruti. Every time it was next week. Again...

I have recently purchased a Maruthi car taking loan from SBI after doing extensive research and analysis based on the information provided by Maruthi Udyog Ltd. In the website, www.maruti.co.in its declared that there will not be any processing fee from SBI for taking vehicle loan for buying Maruthi car from any authorised dealer.

I have purchased car from the approved agency ‘My Car’ Bhopal. But when I approached...

I have planned to purchase the Suzuki access 125, when i checked the price in website i got the below information but when i went to the dealer its different price

Internet Price (http://www.suzukimotorcycle.co.in/)

City Ex Show Room (Rs.) On Road (Rs.)
Chennai 43, 669 48, 423

Dealer Price in Chennai

City Ex Show Room (Rs.) On Road (Rs.)
Chennai 43, 669 49, 300br...

Sir,

I have received a message in my mobile ([protected]) that "your mobile No has won GBP 200, 000 in the 2009 SHELL INT'L mobile draw
request confirm is this message is true ? If so, kindly let me know the procedure for claiming the prize from your esteemed company.
My E- mail address is : [protected]@yahoo.com
Bank A/C No - [protected]
Address - C-119, karmchari kolony, ashok vihar,...

Hai Everybody,
It is digusting to use the Maruthi suzuki auto card from citibankcredit card.mY CARD NO [protected] . It is very shameful and disgraceful for CITIBANK TO HAVE A CALL CENTRE WITH IRRESPONSIBLE CUSTOMER CARE OFFICIALS.
All this happened in 2006 when I was offered a Maruti Suzuki Auto Card at a Maruti Service centre. I was told that you would get reward points for fueling your car at Indian Oil bunks and...