Maruti Suzuki India Ltd — Delay in delivery of Estilo VXI-ABS

maruti vxi abs — delay in delivery of maruti vxi abs

Hi,

I booked the car from sai service lower parel during end of Sep 07. the car booked was swift vxi abs bright red colour. While booking I was told that the delivery will be done by 20-30 Oct 07. Recently I am told that Maruti has problems in production [huge demand, which can't be supplied), so I won't get the car for four months at least, which makes the delivery date to be end of Jan 07.
I said in that case, I will like to cancell the booking...then I was told that I can get vxi abs [same model] but not red bright colour, but in silky silver, which will be delivered to me by 5-Nov-07. I am disappointed as I always wanted to have Red Bright colour.

I wish to know how do I get red bright colour before end of this month. How do I know whether it is problem from Maruti company itself or something else.

To be frank, I am delighted by my existing maruti zen vxi...Maruti has achieved it's mission (or objective) statement of customer delight....but with this new experience, I am now delighted for sure. I just wish to get the delivery by end of this month of red bright maruti swift vxi abs. And not really interested in knowing the reasons of this mishap, which I have to suffer.

Please guide. Thanks.

Regards,
Pravin
[protected]

Maruti Suzuki Ltd/Estilo VXI -ABS — Delay in delivery

I have booked Maruti Estilo VXI-ABS with ONE UP MOTORS INDIA PVT LTD LUCKNOW.At the time of booking I was told that car will be delivered latest by 25/10/2009.Dealer of the company ONE UP MOTORS LUCKNOW has taken full payment including 2.50 Lacs finance from SBI .Car is not delivered to me till today.Dealer is not giving any time limit for delivery.Kindly look into the matter and do the needful.My Mob No-[protected]

Maruti Suzuki India Ltd — Delay in delivery of Estilo VXI-ABS

I booked Estilo VXI-ABS with One UP MOTORS India Pvt Ltd Lucknow on 25 sept 2009.At the time of booking I was told that car will be delivered after Diwali latest by 25 Oct 2009 I have made full payment to the dealer .But car is not delivered to me till today.Now dealer is pressurising me to accept the delivery of another variant of car of his choice.

To
Maruti Suzuki India


Date- November25, 2009

Sir,

Subject- Bad Service Provided

This is to inform you that, on November 24 I had given my Maruti Suzuki SX4 ZXI for the servicing at Marketing Times Automobiles Pvt Ltd. New Delhi.
Mechanic drives the car to move car towards washing section. During that period he got accident and my car got damaged. I asked service in charge person to give solution of the damages but instead of that he and other employed started arguing with me. They misbehaved with me and even been physical.

As I joined Maruti Suzuki family because it provides best service with customer satisfaction but is this the ways of behaving with customer? I am really very disappointed with those activities.

I request you; please take some action against them soon.
Gautam Kumar
[protected]

My car Reg No DL3CAW9100
ChNo-MA3EFJC1S00140098
Model- Maruti Suzuki SX4 ZXI



Thankyou

Best Regards
S.K.Gandhi
Mbl-[protected]