Claimed

Maruti Suzuki India Complaints & Reviews

1.3
Updated: Dec 4, 2025
Complaints 6900
Resolved
1707
Unresolved
5193
Contacts

File a complaint to Maruti Suzuki India

Having problems with Maruti Suzuki India?

File a complaint and get it resolved by Maruti Suzuki India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Maruti Suzuki India reviews & complaints page 319

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
DR Surinder Paul Trehan
from New Delhi, Delhi
Jan 30, 2010
Report
Copy

Delay in Delivery of Swift vxi IV white in exchange of Maruti 800

I visited Swani motors (P) Limited, Jalandhar on 9th January, 2010 for getting true value for my Maruti 800 car model 2003 that I want to exchange for purchasing new Swift vxi IV white colour. After evaluating my old car, I was adviesd to come afterwards for booking swift car and eventually I was able to book swift vxi IV car white colour on 21st January, 2010 on my 4th visit after getting true value for my old maruti 800.At the time of booking I was told that normally delivery would be within 2-4 weeks but priority is given to customers who exchange their old maruti car. Moreover I am losing interest on the booking amount of Rs.50, 000/- for delayed delivery

Through this, I request that swift vxi IV car white colour be supplied to me at the earliest preferably in the month of January 2010 so that my exchange value and bonus do not change. I understand priority is being given by Maruti Udyog Limited to customer who wish to exchange their old maruti car with Swift car. I request you to kindly do the needful and oblige me. My booking allotment No. is 3501 S 17224 dated 21st January, 2010.
Thanks

From-
Dr SP Trehan, 289 Bank Enclave,
Jalandhar.
Mobile : [protected]

Dr S.P.Trehan,
Principal Scientist,
Central Potato Research Station,
P.B. No. 1, P.O. Model Town,
Jalandhar - 144 003, Punjab, India
.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    suresh bhatia
    from Mandleshwar, Madhya Pradesh
    Jan 29, 2010
    Resolved
    Report
    Copy
    Resolved

    I purchased a wagon r from maruti suzuki dealer in indore{mp} named rukmani motors on 31st aug.2009 but from the day of purchase I was feeling the shaking while on the speed of 70-80 but as before it I was having zen of maruti suzuki so I thought that I must be feeling the same because of new model {changed}
    but as I saw the tyre of left side in front, was in very bad condition because of allignment I told the same to the dealer. The dealer took the complaint seriously and make the allignment in front of me. But as I braught back the car it was again shaking. I again complainted to the dealer. Now the car is with dealer even today and he is looking the matter.

    But it is very serious that as I have made complaint to maruti on [protected] twhree times on 21/27/29
    january 2010 but there is not a single call from maruti to me they are just telling that your complaint is in process when I call them only.

    such as I feel that the car is having manufacturing defect and I dont want to take that car, and I want only replacement of that car.
    please look into the matter and oblidge me otherwise I will have to take any harsh action from me, which I dont want to take as I am fan of MARUTI PRODUCTS ONLY.
    Aug 14, 2020
    Complaint marked as Resolved 
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      V
      varun sibal
      from Dehra Dun, Uttarakhand
      Jan 29, 2010
      Resolved
      Report
      Copy
      Resolved

      I varun sibal has purchased alto car on 23rd of dec 2009 from DD motors dehradun registration number is uk07ab-7455 and during first service of my car that is after 0ne month i have done that on 25th of jan 2010 from dd motors service station ,patel nagar dehradun.and during delivery of my car there was a dent in front side of bonut with paint removed.and when i told works manager about it he replied very casually that it happens..then he said ok i will call u tommorow then u bring ur car again but till now there was no call or any enquiry from there side and there customer service is very bad the executive name is mr jaswant dhiman, and during the time of delivery he was not available to attend us even i had searched for him about 15 minutes i dont want my car bonut toget paint as it is brand new car just 500 kmts done and it is of black colour repainting can gets faid after short time span and it looks really ugly ...the customer care executive miss tanya had even didnt turned up since that incidence else she keeps on calling before that service ..these peaple havent send any cutomer feed baack form till now as they scare that i can complaint to maruti about this negligence of service now i want thatneccessary compansation to be given for this negligence please help me if any one can because i wont be leaving these peaple as its my first car which i have purchased from my hardearned money.............hope ill get neccessary justice else ill be going to consumer forum court
      Aug 14, 2020
      Complaint marked as Resolved 
      you know same here in the philippines, suzuki had a very very bad service! You must file a complaint and post it to many forums and as much as possible let the media know about their bad bad service!
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        MRS MAMTA BAJPAI
        from Gurgaon, Haryana
        Jan 28, 2010
        Resolved
        Report
        Copy
        Resolved

        Respected Sir ,
        This is to inform you that I had given my Maruti Swift REG no-WB 02Y 3726 on 24th November 2009 for repair following an accident.
        I still haven't received the car till date 28th January 2010 the servive center MACHINO TECHNO in DARGA ROAD KOLKATA says that they cannot find the parts required to be replaced.
        I would request you to kindly look into the matter as soon as possible and help me get back my car which is lying at the service center for over 2 MONTHS.
        Aug 14, 2020
        Complaint marked as Resolved 

        Maruti Swift — Delay in repair

        My car met with an accident on 2/6/2009 near helmet circle at ahmedabad an when contacted the dealer kiran motors they arranged to tow the car to their workshop and the car reached the workshop at 4 pm, But till 3/6/09 the car repair job was not started when contacted the workshop manager he misbehaved and he replayed that we will do the repaid on our own not as the conditions of maruti udyog limited.


        So hence we request the concern authorities to take necessary action at the earliest and oblige.

        Ashwin Dayal Chaturani
        [protected].
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          D
          Dr.Manoranjan Jena
          from Bhubaneshwar, Odisha
          Jan 26, 2010
          Resolved
          Report
          Copy
          Resolved

          Sir,
          I booked for Swift Ldi at Sky Automobilles Bhubaneswar ,Orissa on 21st Dec 2009 with an advance of Rs10,000 with a delivery lag period of 34days (mentioned in the order form).The quatation mentioning the on-road price of Rs5,26,745.00 at Bhubaneswar.Now at the time of delivery they are claiming Rs 7000.00 more without any prior information to me although my phone no was with them and they received the vehicle 7 to 8 days before .
          Is it the proper way of marketing ? If there is any price hike they should give us prior information.The marketing agent although informed me about the date of despatch and arrival of the vehicle but never utter a single word about the hike of price before the paper work at the time of delivery.
          Please Clarify.
          Aug 14, 2020
          Complaint marked as Resolved 
          Dear Concerned person,

          I have booked SWIFT DEZIRE VXI model(silky silver) through Anju Sukla KTL Pvt.Ltd Hardoi(U.P). I have given a booking amount of Rs.50, 000in form of SBI cheque no.019329 on dated 9th nov 2009. The dealer issued me receipt (receipt no.1764).

          It is been more than 3 months and i have not received my car till date. On inquering with the deals he does not give me any satisfactory reply, and says tht there is no care that required model is available. I think he is doing black marketing of the requested model and not giving any satisfactory reply and always saying wait for 2months from last 3 months.

          Request you to kindely note my complain against the dealer and deliver me the request model as soon as possible.

          In case the car will not deliver till the end of march 2010, i will take this issue to the consumer court.

          Thanks,
          Rajkumar Gupta
          Mob.-[protected]
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            D
            Divyesh Bardoliwala
            from Surat, Gujarat
            Jan 26, 2010
            Resolved
            Report
            Copy
            Resolved

            To Customercare Dept.,
            I am dissatisfied with the responce I getting from deale of suzuki access 125 in Surat. I have deposited my Rs. 5000 for the booking of ACCESS in Dharmaraj, adajan road. They have told me the waiting period is 6 months. Now 4 months are passed and I an not getting satisfied answer from the dealer. They are saying that if I pay Rs. 4000 additional to the amount, you will get delivery of ACCESS very next day and by doing so they are selling 10 ACCESS every day instead of giving to waiting customers.

            I am asking you to please look into these matter
            Aug 14, 2020
            Complaint marked as Resolved 
            hi am planning to buy Suzuki125.pls advice me on this.
            Hi guys do not buy suzuki access because any colours it takes 8months to deliver it even my friends booked and cancelled because he went ot honda show room to honda activa dlx and he buyed activa. Suzuki Access is mileage is very bad and servicing very poor. Please ask 2 to 4 people and buy.
            Suzuki access 8 months and they wont deliver in tome still they doing very late.
            Suzuki spare parts is not getting properly servicing guy doing late if i ask they are telling still parts has not came what to do tell me .
            Suzuki access facing so many problems rear body should be made like activa because any repair comes making late to remove screws and open it and to fit. they are telling half an hour and one hour
            Helpful
            Found this helpful?
            5 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              T
              triloksingh
              from Bhopal, Madhya Pradesh
              Jan 26, 2010
              Resolved
              Report
              Copy
              Resolved

              Dear sir,

              I have purchased Maruti Alto LX car from your dealer at Bhopal M/S JEEWAN MOTORS PVT LTD BHOPAL, on 12.08.2008.

              After a lapse of eleven month time of said car, the AC was not working, I went to the Service station of M/s Jeewan Motors Ltd and told the problem. A responsible person of the said service station has refuse to solve the problem. then I went to Vidhya Automobiles M.P.Nagar zone-II bhopal ( One of the authorised service centre of the Maruti sujuki) and told the complain. One of the macanic of the service centre had told that gas been leaked that's why AC is not working, he further told that AC is not under warranty period hence you have to pay Rs 1600/- for such repairing and facility of AC service is not available at their centre. I agree for such repairing then he bring my car to another macanic. The another macanic has checked my car and filled the AC gas in the chamber and get ready the AC. After repairing, AC of my car was working upto four month and theirafter AC is again not working. I again went to the above said service station and told the compalin, the macanic again told that gas has again leaked and you are again required to pay for such repairing. I am fed up again and again pay for such repairing. It appears that leakage of gas chamber of my car is a manufacturing defect and a defective car has been sold to me.

              Please look into the matter and solve my problem at the earliest.


              Thanking you in Anticipation.

              With regards

              Trilok singh
              C-216 Old Minal Residency J.K.Road Bhopal-462023
              mob-[protected]
              Aug 13, 2020
              Complaint marked as Resolved 
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                D
                Divij Kapoor
                from Delhi, Delhi
                Jan 25, 2010
                Resolved
                Report
                Copy
                Resolved

                Hi,

                I booked a swift vxi azure grey colour on 11th October"2009 through Magic Auto,Karol Bagh with a booking amount of Rs. 5000/- & was told a waiting period of 1 month.After a period of 1 month i paid out the down payment money to the dealer as the car was expected in a day or two.Now guess what it's been more than 3 months of waiting & till now i have not yet got the delivery of the car .
                I don't know whom to blame - The dealer from which i booked my car,the bank from which i got my car loan,esteemed management of Maruti Suziki or myself for having that trust on the company for long long years.
                As per the information received the order of my car is not yet fulfilled till date & the colour of the car is less in production as compared to other colours. I am shocked that how Maruti is getting so many consumer satisfaction awards year by year, i guess noone is aware of the true picture inside.
                THE FINAL VERDICT WOULD BE - WILL I EVER GET SWIFT VXI AZURE GREY COLOUR ASAP OR SHOULD I LOOK FORWARD TO OTHER CARS AVAILABLE IN THE MARKET !!!!
                Feel free to call me anytime or get in touch with mail

                Thanks & Regards,
                Divij Kapoor (Unsatisfied customer of Maruti Suzuki)
                Cell - [protected]
                Aug 14, 2020
                Complaint marked as Resolved 
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  N
                  Nishant Agarwal
                  from Mathura, Uttar Pradesh
                  Jan 25, 2010
                  Resolved
                  Report
                  Copy
                  Resolved

                  UN SATISFIED DRIVING WITH MY CAR Date:[protected]

                  Dear executives,

                  sorry i don’t know who get this mail ...but am looking the company Chief GM(Service) Mr.Pankaj Narula's mail id to contact him to solve my problem..

                  my complaints.
                  1. Clutch Problem
                  2.Gear Problem
                  3. Average problem

                  Vehicle model - Maruti WagonR Duo Lxi(M)
                  Reg. number - UP25AA7467
                  Chassis number – MA3EED81S00647190
                  Engine number – F10DN4471463
                  Purchase date - 23.04.2008
                  Total Run reading (in Kms)-15887

                  I have a problem in clutch and gear from the date of purchase but whenever I told it to service centre they say after driving few kms your problem will be solved. But when I told the same problem again & again at service centre then every time they only adjust the clutch plate and gear box setting but problem remain as it is. Every time they tried to befool us. I send my car for services for solving out this problem related to clutch, gear & average but nothing was done in proper manner.

                  When few days back on 7/01/10 I take my car at service centre (Kavisha Motors (P) Ltd., Bareilly) for servicing then they say that your clutch plate and pressure plate gets damaged and needs replacement. This problem arises because of your manufacturing defect so kindly take an immediate action regarding this matter and replace a new set of clutch plate and pressure plate free of cost otherwise I have to go to consumer forum as there is no other option after this.

                  regards

                  Nishant Agarwal – (M) [protected], +[protected]
                  email id:[protected]@gmail.com
                  483/B-2, Basant Colony,Nainital Road,
                  Bareilly-243003(U.P.)
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  sir i think you have to send this mail to Mr karun he is the authrised for maruti suzuki for up.
                  Karun.[protected]@maruti.co.in

                  MARUTI SUZUKI INDIA LIMITED — malfunction of gearbox

                  sir,
                  This is to bring into your kind knowledge that i purchase maruti swift LXI car on 04/05/2009 from D.D.Mayapuri, New Delhi. From the begining there is problemin reverse gear that is when ever i try to move gear in reverse mode it gets stuck up and then i have to manipulate it to get it in proper position. I had told this complaints to dealer during all the three services but to no avail. They say it will be fine we have done some adjustment, but actually problem is now aggravating, as the front gear is also starting malfunctioning. I am in great suffering. kindly take action against the dealer to replace the part or else. i shall be very thankfull to you.

                  Maruti Suzuki — Clutch & Pressure Plate Problem

                  Purchase a new Car Maruti K-10 (VXI) 02.10.2011 Purchasing Date.

                  Problem- Clutch & Pressure Plate Problem (Under Warranty)

                  Service Center ask Clutch & Pressure Plate Repair On payment Basis.
                  Helpful
                  Found this helpful?
                  3 Comments
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    P.I.Kuriakose
                    from Ernakulam, Kerala
                    Jan 25, 2010
                    Resolved
                    Report
                    Copy
                    Resolved

                    Sir/madam,
                    I have purchased a RITZ - LDI car ( Reg.No: KL 39B 4876; Ch.No:115407; En.No::1252853 ) from Popular vehicles Vytila, cochin, Kerala on 07-11-09. At the time of purchase, to my surprise, I found that two front tyres were relatively old. Those tyres might have either plied at least 500 kms by that time or might have been replaced by older ones. When I complained, they exchanged the tyres with the tyres of another car. I felt pity for the hapless customer of that car, if he unnoticed it.
                    After the first service, a grease-like black paint was seen on the left rear door. I told them to remove it, which they rubbed it out. But the gloss at that place had lost, like a scar. Not only that , they charged Rs 750/- for the first service (Rs 500/- elsewhere).
                    Very recently, 5 days before, while washing the car, I found a patch work ( very evident on close look, but deceptive) on the side -bottom panel, just infront of the right rear tyre. So I called Mr. Lijo, the officer in charge of the selling of my old car and purchase of the RITZ, and told him to look into the matter. He assured me to come, but never turned up. I committed no accident and I presume that it had occurred during the pre-purchase period and the Agencies might have kept it secret.
                    With utmost disgust that I complaint it to you, since I never expected such a distrustful act from their side. The services of the Popular Vehicles is abysmally poor, that nobody dares to go there again. I myself restrained some of my colleagues not to buy car from there. By brother himself, canceled the booking of RITZ VDI, at Popular and purchased the same from Indus motors ( Lijo knows it - He is after all a nice guy). I request expedient action so that my grievance, to some extent will be resolved.

                    Awaiting your speedy action,

                    With warm regards


                    Dr. P.I.Kuriakose,
                    Lecturer Selection grade,
                    St.peter's college,
                    Kolenchery, Kerala.

                    Palathinkal House,
                    Thiruvankulam-682305
                    Copy to: (1). Mrs Sheela Sajeev
                    Customer Retention manager
                    Popular Vehicles and services Ltd
                    Mamangalam, Kochi-682 025
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Dear Sir,

                    I have purchased a new car Maruti Ritz VXI in the month of July 09 in cash without any finance from Prem Motors, Gwalior (M.P.) and Registration No. MP-07CB/2060 named Ravi Datt Sharma.

                    Now I want to say that car is very good but I have a very bad experience by Prem Motors due to the service quality .Service quality is very poor and they understand service means only car washing. I said to supervisior for Wheel Allinement and allinement is so poor that they could not tights the stairing state and I have done the again allinement by Bina tyre Gwalior just after the service and allinement.

                    now, in this car vibration is generated and its vibrtae in low speed and in this regard I contact to Mr. shukla who has sold this car and he advised to me to come to the Prem Motors with car.I have gone to Prem Motors dated 25.02.2010 in evening but Mr. Shukla was not meet to me due to his busyness and try to contact him on phone but he not picked up the phone. I said to receptionest to call to Mr. Shukla and she phone him but after 30-45 minutes waiting he could not meet to me and I return back.

                    Now I want to know there is no responsibility of Prem Motors after selling the vehicle and what is the mean of service and extended warrenty.Now pls arrange to provide the emailid of Maruti Suzuki.
                    I think maruti does not provise better service after selling a car.

                    Pls do the needful and arrange to send an engineer to look into the matter.


                    Thankd R.D.SHARMA, GWALIOR(MP)
                    [protected]

                    THANKS
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      K
                      Kumar0683
                      from Noida, Uttar Pradesh
                      Jan 25, 2010
                      Resolved
                      Report
                      Copy
                      Resolved

                      Respected sir,



                      On date 30th of March I have purchased brand new wagon R from DD Motors (Wazirpur)

                      Soon after a month engine started creating noise.



                      Bearing was replaced to resolve the problem



                      After couple of days there was problem of missing acceleration in my car.



                      Then “COIL ASSY IGNITION, ALTO EXP” was replaced



                      Soon after this problem resolved power window machine stopped working mirror was jammed.



                      Then yesterday again whole machinery was replaced



                      Yet I am facing many other problems which are not yet resolved







                      Owner’s Mrs.Shashi Gupta

                      Car wagon R Vxi white color

                      Reg no DL5CQ5336

                      Chassis 777526

                      Engine 4602236

                      Date of purchase 30th March 2009





                      I feel I have been given used car or car which might not be for sale. Because maruti product when purchased once they never create problem for next 5 years atleast.

                      What I want to tell u sir “I AM NOT SATISFIED BY YOUR PRODUCT SIR “



                      We also owe



                      2 maruti wagon r

                      3 maruti alto



                      But this problem aroused in this car only.



                      Rest of the cars is around 5 years old but not made any complaints...



                      Kindly see to this issue seriously



                      MARUTI IS KNOWN FOR TOTAL CUSTOMER SATISFACTION


                      i am racheable at [protected]
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        N
                        napoleon
                        from Bhubaneshwar, Odisha
                        Jan 24, 2010
                        Resolved
                        Report
                        Copy
                        Resolved

                        Maruti Udyog India Limited,

                        I regret to inform that I am not satisfied with service of Maruti dealer Lohiya Motors, Berhampur, Orissa (Code E-201). I have purchased SX4 from the Mohan Motor Udyog, Kolkatta (0606) on 18 Sep 2009. The vehicle details are as below:-

                        Model: Maruti SX4 ZXI
                        Reg no: HR-01 Z 6336
                        Chassis: 152388
                        Engine: 2012735

                        I am serving in Armed Forces and presently posted at Berhampur, Orissa.

                        My car developed an engine problem ie. RPM of the engine was fluctuating between 1500 to 3000 even at idle conditions on 10 Jan 2010. After I gave a compliant with Lohiya Motors on 10 Jan 2010, the car was taken to Garage on 12 Jan 2010 and Job Card prepared (JC No- JC09004412 dated 12 Jan 2010). The workshop has not been able to repair the vehicle and not making an earnest effort to do so even after my repeated discussions with them and Managers at various levels at Bhubaneswar Area level. More disturbing was the fact that, various staff and managers have been telling contradictory statements regarding progress of repairs and not giving me the correct facts of repairs. The details are as under:-

                        14 Jan 10- Mr Pradipta Kar, Supervisor tells that a trained mechanic is being called from Kolkatta as Lohiya Motor donot have trained mechanic to repair SX4. (No mechanic from Kolkatta was called)

                        17 Jan 10- On my visit to Lohiya Motor, Ms Anju Lohiya and Mr Pradipta Kar tell me that the problem (defective Throttle Body) has been identified and spare would be demanded from Plant at Gurgaon.

                        21 Jan 10- Ms Anju Lohiya tells that problem is still not clear.

                        23 Jan 10- Ms Anju Lohiya tells that the spare has been demanded on 21 Jan 10 after showing car as VOR for early dispatch. The spare has been dispatched on 21 Jan fro Gurgaon using SAFEX courier.

                        24 Jan 10- Mr Abhishek Lohiya, Sales Manager tells me that the problem is not clear and no spare has been demanded and as Mr Prince Chopra has been busy the complete week no progress has been made.

                        24 Jan 10- On speaking to Mr Prince Chopra, Area Manager Service Bhubaneswar, he denied awareness about the problem and assured he would report to me about the progress.

                        I am extremely disappointed with the poor response I have received from the staff and executives of Maruti. Though personally I used to regard Maruti Udyog as the best Company meeting the needs of lakhs of Indians as well as Defence Forces, but the current situation has become a nightmare for me as I am facing a lot of trouble carrying out my duties. Therefore I request Senior Managers of the company to issue necessary instructions to concerned persons to carry out the repairs at the earliest.

                        I also request readers to kindly suggest me options available to me to get the problem resolved at the earliest.

                        Thanking you all
                        Napoleon
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        @Napoleon, contact [protected]@gmail.com, ur problem get fixed
                        MARUTI IS VERY POOR IN SERVICE ...MOST OF THE PRODUCTS ARE NOT AT THE OKEY LEVEL ALSO ...


                        DID BIG MISTAKE TO LEAN UPON MARUTI TO MAKE IT FIRST CAR OF MINE...
                        Dear All,

                        I wanted to share my experience regarding the repair of my SX4. Mr Abhishek Lohiya, CEO Lohiya Motors has been very responsive to the complaint and personally supervised the repair. My car was taken to Narayani Motor, Bhubaneswar and all repairs were completed within three days, that included some checks and major repairs . I also want to thank Mr Prince Chopra, Area Manager Service Orissa for his help. Now I have got my car back n I want to thank Maruti for their prompt response to my complaint.

                        Napoleon Nayak
                        Dear Sir,

                        Iam not satisfied with the service of Rohan motors Dehradun.I had purchase Swift LXI from Roham Motors, Dehradun and iam still waiting for my Registration Papper always Rohan Motors have some excuss.
                        I think i had taken wrong decision to purchase Maruti Car.

                        Arvind Khandka
                        Thakurpur
                        Prem Nagar
                        Dehradun
                        Helpful
                        Found this helpful?
                        4 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          SANTHOSH
                          from Salem, Tamil Nadu
                          Jan 23, 2010
                          Resolved
                          Report
                          Copy
                          Resolved

                          I got a new wagon-r duo on june 17 2009 and now it has run 5800 kms.From 4000 kms I have been complaining of rough noise in front left side and the dealer AMBAL AUTOMOBILES said it is perfect and during my 2nd free service at 4800kms also I had mentioned.but they said it is normal.Now I checked it with another dealer and found it is tyre noise and they say tyres dont carry warranty(if tyres dont carry warranty why are the service engineers recruited).Now they have come with pro-rata basis.I want my tyres to be replaced at free of cost.NOW-A-DAYS MARUTI 'S STANDARD HAS GONE DOWN. THEIR CSI IN MY CITY HAS PROVED AS WELL AS THRU'OUT INDIA ALSO.

                          Request a solution for it or else forced to take up with consumer forum
                          Santhosh
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            J
                            Jyarajan KK
                            from Kalanaur, Punjab
                            Jan 22, 2010
                            Resolved
                            Report
                            Copy
                            Resolved

                            Dera sir,

                            I handed over my Alto Lxi to INDUS MOTOR CO PVT LTD, Koya road, Puthiyangadi, Calicut ,Kerala for carrying out the following paid job.

                            5 point servicing, front bumper and rear bumper change, right head lamp change,
                            right fender repaint, washing etc,.

                            When I received the car after the work, I found the following descrepancies in the work done.
                            The same was ponted out to them on the spot. The person concerned asked me to come and get
                            these jobs done free of cost on any other day.

                            1. Unsatisfactory washing and cleaning.
                            2. Gaping space between repainted fender and bonet.
                            3. Head light beam doesnt respond when the trimmer knob shifted to 1,2,3,4 position.
                            4. A new rear bumper replaced but without mud flaps.

                            Accordingly, on 21/1/10, ie,. after a week, I went and spoke to the works manager,Mr Shone CJ.
                            He asked me to wait for some time for the the job to be completed. He kept me waiting from 11 AM till
                            3PM when the car was handed over to me.During the period I missed many important jobs and my usual lunch. The manager could have warned me of the extended period required to complete the job and shown some courtesy for the inconvenience I have been put to.

                            You are requested to disseminate my above experience to the concerned agencies who can interfere and take corrective measures in their and customers interest alike.

                            Thanks and regards.
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              SADIKKALI
                              from Mumbai, Maharashtra
                              Jan 17, 2010
                              Resolved
                              Report
                              Copy
                              Resolved

                              SADIKKALI.3/149 PUTHUPRAKKATU. THIRURANGADI.PO. MALAPPURAM.DT. KERALA.


                              Dear Sir,

                              We have purchased a new vehicle from POPULAR VEHICLES AND SERVICES LTD.CIVIL STATION P.O.,WYNAD ROAD,KOZHIKODE-673020,KERALA. For your kind reference here by attached details of purchase as given below.
                              MODEL:Estilo Vxi. Chasis No:233897. Inv Date:30-Sep-09.Control Number:5871171-JDP.
                              We are very much interested in MARUTI SUZUKI INDIA LIMITED and selected one of the best vehicle among them namely ‘ZEN ESTILO Vxi’.But we are very much ‘DISSATISFIED’ with sales person commitment and cheating at the showroom premises after delivery.Many offers and benefits where promoted by the sales person , but after finishing all documentation they informed that there is so much business promotions from MARUTI SUZUKI INDIA LIMITED.
                              IS THIS BUSINESS POLICY DIRECTLY FROM MARUTI SUZUKI INDIA LIMITED OR POPULAR VEHICLES ?
                              YOURS TRULY,
                              SADIKKALI
                              +91 [protected]
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              http://www.footbing.com/products/Nike-Air-Yeezy-man-n515_p1.html

                              Maruthi Suzuki India Limited — resume selected

                              sir i got the below mail on 15th april. i would like you to give a confirmation about the mail.

                              REF: "MARUTI SUZUKI" DIRECT RECRUITMENTS OFFER.

                              Your Resume has been selected from one of the various job sites we hire from for our new plant. The Company selected 62 candidates list for Senior Engineer, IT, Administration, Production, marketing and general service Departments. It is our pleasure to inform you that your Resume was selected as one of the 62 candidates shortlisted for the interview. The SUZUKI Company is the best Manufacturing Car Company in India; The Company is recruiting the candidates for our new plants in Delhi, Bangalore, Pune and Mumbai.

                              Your interview will be held at The Company Corporate office in New Delhi on 30th of April 2011 at 11.30am, you will be pleased to know that of the 62 candidate’s selected 55 candidates will be given appointment, meaning your Application can be in progress to the final stage. You will have to come to the Company corporate office in New Delhi. Your offer letter with Air Ticket will be sent to you by courier before the date of interview. The Company can offer you a salary with benefits for this post from 62, 000/- to 25,00, 000/- P/A + (HRA + D.A + Conveyance and other Company benefits. The Designation and Job Location will be fixed by Company HRD at the time of final process. You have to come with photo-copies of all required documents.
                              =====================================================
                              REQUIRED INFORMATION AND DOCUMENTS BY THE COMPANY HRD
                              =====================================================
                              1. Full Names:
                              2. Contact Address:
                              3. Mobile Number:
                              4. Sex:
                              5. Age:
                              6. Photo-copies of Qualification Documents.
                              7. Photo-copies of Experience Certificates (If any)
                              8. Photo-copies of Address Proof
                              9. Two Passport Size Photograph.
                              ====================================================
                              You are to make a REFUNDABLE cash security deposit of Rs.16,900/-(Sixteen Thousand Nine Hundred Rupees) as an initial amount in favour of our company accountant name in charge of collecting payment. This payment covers Registration, Interview, insurance, Processing & Maintenance charges. The refundable interview security deposit of Rs. 16,900/- should by paid through any [STATE BANK OF INDIA], [ICICI BANK], [AXIS BANK] or [PUNJAB NATIONAL BANK] Branch closer to you to our company accounting officer in charge. Account information will be provided to you upon your response to this mail.
                              REASONS FOR INTERVIEW SECURITY DEPOSIT: This is a measure we have taken to check bogus applications from unserious candidate who applies for job and we send them offer letter and air ticket and also make the above mentioned arrangements in other to give them a comfortable interview and they fail to appear for interview which is a huge loss to the company and the interview becomes shabby and hence we fail to recruit the needed manpower. But with your security deposit we will be assured that our expenses will not be wasted. Please do comply with us as your refundable security deposit will be returned to you in cash immediately after the interview is over at the very premises of the interview.

                              NB: You are advised to reconfirm your mailing address and phone number in your reply. This Company will be responsible for all other expenditure to you at the time of face-to-face meeting with you in the Company. The Job profile, salary offer, and date -time of interview will be mentioned in your offer letter.

                              IMPORTANT NOTICE:
                              Last date for security deposit is 23rd of April 2011. The earlier the deposit is made the earlier your position will be secured by the Company HRD -direct recruitment manager.

                              Regards,
                              Mr. Aiko Hiroko
                              HRD -direct recruitment manager.
                              MARUTI SUZUKI INDIA LTD (MSIL)
                              Helpful
                              Found this helpful?
                              2 Comments
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                D
                                Dinesh Rana
                                from Anand, Gujarat
                                Jan 16, 2010
                                Resolved
                                Report
                                Copy
                                Resolved

                                To

                                Gre
                                Maruti Udyog Ltd
                                Gurgaon.

                                Sub: - Complaint regarding Misbehavior/ Harassment faced at M/S Gulzar Motors Ltd.,
                                Dholewal, Ludhiana.

                                Sir,

                                I am a regular user/customer of Maruti cars since year 2002 when I bought my very first car “Maruti 80” from M/S Gulzar Motors Ltd, Ludhiana. Satisfaction & peace of mind was only reason why I make my mind to buy Maruti Wagon R again when I plan to change my car.

                                On dated[protected] I went M/s Gilzar Motors Ltd again my express interest to buy a Maruti Wagon R Duo and the sales person who was dealing with me was Mr. Vicky Marwaha at the showroon. I handed over/ Sold my old Maruti 800 car (PB10 AW 5700) to them for which they adjust Rs 75000/- against the purchase of my new Wagon R Duo. On the same date I deposit Rs 94000/-(Ninty four thousand rupees) as cash in two different receipts. Then I had deposited two cheque of HDFC Bank Ltd, Mall Road, Ludhiana worth Rs. 100000/-(One lakh rupees) wide cheque number 200153 and Rs. 50000/- (Fifty thousand rupees) wide cheque number 200154 respectively on dated[protected]. After that on 18/11/2008 I had deposited Rs 49000/-(Forty nine thousand rupees) as cash with them. And Rs 9500/- for the purpose of Registration Certificate of the car to Mr. Vicky Marwaha an employ of M/S Gulzar Motors Ltd. After that on dated 30/03/2009 I received my original Registration Certificate from Mr. Vicky Marwaha after making 100’s of telephone calls to him and numbers of personal visit at showroom for this thing.

                                And then after this my worst of worst period has started when I saw my Registration Certificate, because It was mentioned over there in my Registration Certificate that this car (PB 10 CM 1400) has been Hypothecated with State Bank of India. I shocked to know this so I asked Mr. Vicky Marwaha about this that how could this happens when I had paid you people all the money at my own and there is no loan raised from any bank, he said this is just a clerical mistake. I’ll south it out in a few days. I handed over my original Registration Certificate to him and he gave me received signature on the photocopy of Registration Certificate. while signing on the photo copy of the Registration Certificate he said “Vaise to aise koi zaroorat nahi hai, fir bhi main sign kar deta hoon aur ek do din mein hi isko nipta deta hoon, you don’t worry about this.”

                                But after this sp many phone calls, 100’s of personal visits at showroom for my Registration Certificate, but every time they make excuses and excuses. Sir now they people force me to sell this car to them at True Value and offers me handsome discount on the purchase of new Maruti car. But I don’t want to sell my this car. Are they people trying to threat me or is this the way Maruti grow its business by making customers harass, so they finally opt to sell their car back to Maruti and buy a new one from Maruti.

                                Sir, I am requesting you by this letter to please take a serious action on it. And give me a favour for the safe possession of my Registration Certificate so that I may drive my loving Wagon R car fearlessly. Other wise I have no option except to go in court for the same. Sir please take a necessary action because they took responsibility for Registration Certificate from RTO office they should done it properly. I have no idea how to solve this problem.

                                Thanking you,

                                Sincerely yours,

                                Dinesh Rana. Place : Ludhiana
                                Aug 14, 2020
                                Complaint marked as Resolved 

                                State Bank of India — misbehave and harashment

                                respected sir,
                                yesterday i went to state bank of indias branch at sujanpur-145023 in punjab dist gurdaspur teh. pathankot. the person(paramjit often known as baba ) at the cash counter was dealing very rude with custemers his way bof talking is very abusing.

                                Maruthi- Wagon R Duo — Regarding Dealer

                                Dear Sir,

                                Iam Jaipal reddy. I have booked Wagon R in Acer showroom on 2 june 2009 by paying Rs 5, 000/- in advance.on 4th of june company (maruthi) has announced special on wagon R version. so we discussed with the dealer he didn't respond to us in a good manner and finally he said i[censored] wish to take then take otherwise take ur money and approach another dealer. meanwhile we discussed with mithra agencies and it was delivered. they treated in very good manner.
                                again one fine day we called the acer sales person we asked for refund of our money. he is not interested to answer our call and escaping from us (not picking the call).finally we went to showroom and submitted the documents but they told that check will be given after a week that this etc., and finally on 25 th june 2009 i have a check for Rs.4, 000/
                                . They told that Rs1, 000/- is for invoice charges.
                                I just want to confirm why they will make the customers to suffer like this? although Acer showroom is 3 kms from our house we went 22kms away to mithra showroom and purchased car b'coz of rude behaviour of teh sales person.
                                Please take some action.
                                Dear Sir,
                                I m santosh Kr. mahto wants to inform u that the staff behavior of SBI east patel nagar, Delhi (Branch code-1282) is very bad.One staff who is a cashier i don't know the name of that person But he always use rough language to customer. He haven't knowledge that how to communicate with customer & what is customer service?
                                Plz do need full about this ASAP.

                                your fathfully Customer
                                santosh kr mahto

                                Cash deposit — misbehavior with customer

                                Dear Sir,
                                I m santosh Kr. mahto wants to inform u that the staff behavior of SBI east patel nagar, Delhi (Branch code-1282) is very bad.One staff who is a cashier i don't know the name of that person But he always use rough language to customer. He haven't knowledge that how to communicate with customer & what is customer service?
                                Plz do need full about this ASAP.

                                your fathfully Customer
                                santosh kr mahto
                                pls give ur mobile number...
                                Helpful
                                Found this helpful?
                                5 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  J
                                  Jitender Kumar
                                  from Kolkata, West Bengal
                                  Jan 13, 2010
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Engine /Head Problem

                                  I have Purchase my car HR-26 AV 6003 in Dec-2008 And getting all service from Apra Auto Gurgaon (IDC Branch And Manesar Branch).My car get heated on 9000 KM only.Maruti Apra says it will be not covered in warranty i have paid more than 100000 Rs After confirmation that it is OK now.After that it run smoothlely for 31000 Km.When i visit for service to APRA (IDC Brach Gurgaon opp sec-14) the coolant was low they says that we filled coolant...
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy
                                  R
                                  RANJIT CHAKU
                                  from Jaipur, Rajasthan
                                  Jan 10, 2010
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  I PURCHASED ALTO LX IN OCT. - 2008 FROM ROHAN MOTORS GREATER NOIDA . AFTER DRIVING IT FOR ALMOST 1 YEAR I TOOK MY CAR FOR 3 SERVICE AND GOT IT DONE FROM ROHAN MOTORS GREATER NOIDA BUT THEY DID NOT HAVE THE M/C FOR WHEEL BALANCING SO THEY DID NOT DO WHEEL BALANCING.I TOOK MY CAR FOR WHEEL BALANCING TO FORTUNE BHIWADI AN AUTHORIZED SERVICE CENTRE OF MARUTI .THE SERVICE ENGINEER OF FORTUNE TO MY SURPRISE INFORMED THAT ALL THE 4 TYERS SUPPLIED WITH THE BRAND NEW CAR ARE DEFECTIVE AND NEEDS TO BE REPLACED .
                                  THIS IS A VERY SERIOUS LAPSE ON THE PART OF THE COMPANY TO SUPPLY CARS WITH DEFECTIVE TYERS.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  i want to refer my friend Dr R N Maihar who shall purchase a new car .
                                  i refer his name through my auto card no is [protected]
                                  pl include my name as referee and points to my card
                                  V K Baijal

                                  MARUTI SUZUKI ALTO LX — UNABLE TO UTILIZE AUTO POINT

                                  Hai Gentleman..

                                  I am Maruti-Suzuki Auto Card holder. Credit Card number: [protected]. I got this Auto card when i bought my Alto LX Maruti Suzuki Car in the year 2006. I have Auto points with closing balance of 536 as on 22 Jul 2008. But I could not utilize the 536 auto points even at fuel station. Then what is purose of having auto points in my monthly statement. I want to know why i could not utilize the auto points as per my credit card statement dtd: 22 Jul 2008. When i spoke today 04 Augr 2008 @10.45AM to Citi-Bank officer, she told that I have to contact Maruti to get clarification. I stuck up that who is reponsible for my un-utilized auto points.

                                  Sandeep Verma
                                  Maruti Lxi is a Best Car of my Knowlage for a middle family.
                                  Helpful
                                  Found this helpful?
                                  3 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    MAYANK GROVER
                                    from Meerut, Uttar Pradesh
                                    Jan 10, 2010
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Since RADHA GOVIND,MUZAFFAR NAGAR, U.P. is become authorized distributor of MARUTI we customers are not getting good service output from them.
                                    On their opening they have sold PRIVILEGE SERVICE BOOKLET for 500 which i had purchased one from them which includes various offers for service & coupons for washing free.
                                    Now when today i had called up to realize one washing coupon they directly said no to that an said that the coupons are expired in 31 December 09.
                                    But when Miss SWATI MALIK sold me that she had convinced me that i can use the same coupon whenever i get the time.
                                    On one side they showed me that we are PRIVILEGE CARD holder and will get good support but on the contrary everything is coming out to be negative.
                                    Earlier when i got my service done it was not up to mark and the noise problem from left front wheel remained same and no calls i had received from them to ask about after service update which I prior always used to get from TANYA AUTOMOBILES.
                                    Today i requested them again on [protected] number that i just want to avail a free washing coupon only but they bluntly said no for that.
                                    This kind of behavior if a customer will get from the Authorized MARUTI DISTRIBUTORS then how bad will the reports we'll give to others about the service quality.
                                    Hope we will get a prompt solution for the same.
                                    Regards

                                    Mayank
                                    [protected]
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      N
                                      N.T
                                      from Bengaluru, Karnataka
                                      Jan 7, 2010
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      I AM FROM CALICUT PLANNING TO BOOK A DZIRE DDIS BUT WHEN I WENT TO THE DEALER HE TELLS ME THAT NORMAL BOOKING PERIOD FOR DZIRE IS 6 MONTHS AND THAT THEY HAVE STOPPED TAKING NORMAL BOOKINGS.

                                      HOWEVER IF I AM TO BUY MGA's WORTH 35K HE CAN GET ME THE CAR IN 1.5 MONTHS BY SPECIAL DELIVERY .IF I DONT AGREE TO THIS THEY ARE NOT EVEN GOING TO TAKE MY BOOKING.
                                      I ASK HIM THAT IS THIS KNOWN TO MARUTI OFFICIALS , HE SAYS THAT EVEN THOUGH NOT OFFICIALLY THEY DO KNOW THIS AND ARE TURNING A BLIND EYE FOR KEEPING THE DEMAND UP.AND WHEN I GIVE THEM 35K THEY ARE GIVING ME A CAR BOOKED FOR SOME BODY ELSE .

                                      IS ANY ACTION BEING TAKEN TO PREVENT BLACK MARKETING OF DZIRE?
                                      Aug 14, 2020
                                      Complaint marked as Resolved 

                                      Maruti Suzuki Swift Dzire — not giving azure grey colour car

                                      Hello Sir,
                                      How r u ? Sir I booked a car from nanital motors maruti suzuki swift dezire vxi of ayure grey colour from nanital motors which is 5 km away from haldwani from narender tiwari(NARENDER TIWARI) and he said we will make effort to give u car in march or otherwise in april 100%.When i gave a call n march to narender tiwari he said me white colour car s standing in the showroom and company has stop producing ayure grey colour car if it was like that then why he booked this colour in oct or may be n nov 2009and i gave 25000 rs booking amountand april is gone till now car is not deleivered.at the time of booking he said if we not able to deleiver the car till april then u can take interest from us kindly tell me what s the rate of interest which i should take from them and help me in taking interest from them.I booked a car from my father name ASLAM MOIN , CELL NO - [protected].PLZ GIVE YOUR CELL NUMBER AND KINDLY PROVIDE ME AYURE GREY COLOUR CAR AS EARLY AS POSSIBLE.
                                      THANKING YOU YOURS FAIHFULLY
                                      MOHSIN MOIN
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit