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Maruti Suzuki India Complaints & Reviews

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Last updated Mar 25, 2024
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Maruti Suzuki India reviews & complaints page 320

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M
MAHENDRA PRASAD SHARMA
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DESIGN DEFECT IN SWIFT VDI

Dear Sir,
I purchased a car Swift-VDI through CSD Hissar, Modern Autos. The vehicle was invoiced on my name on 12 Aug 09. After one month, First Service was done at Apra Autos, Sec-14, Gurgaon (at just 400 KM). Now when I started driving Vehicle, I realise that I am not able to see instrument panel (speedometer, indicator lights etc) from my seating position. Top half speedometer and indicator lights goes blank, under steering wheel.br...
+1 photos
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Nagithimmaiah K L
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad service, Damages the vehicle

Dear Sir/Mam,

I purchased a car from maruti dealer Mandovi Motors in bangalore on 21st Oct'09. My car met with accident on 18th of Nov'09. Immediately the car was given to Mandovi service center to fix the problem & they agreed to deliver the vehicle within a week. But they called me after 3 weeks to take the vehicle, to my surprice the vehicle was repaired in worst possible way. They told me the reason that this...
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R
Rajesh Chandra Joshi
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor service provided by Mangalam Motors Noida

Dear Sir,
I have Given my car for service to Mangalam Motors Noida vide Job card no JC09004023, The problem was dented Dickey (Back Door) which needed to be replaced.
Mangalam Motors took 8 days to get the things done and after that when I recieved my car back it had multiple problem like dickey (back door) can not open (it use to open correctly before service only problem was it was dented). secondly it can not close properly,...
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A
ANUJ DUTTA
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Frequent occurrence of defects

I purchased Maruti Suzuki Esteem ( DL 9C QS 0564) in April 2007 from DD Motors Mayapuri. I have also taken extra warranty. The given car has completed just 12500 plus km's as I am using company car for travel. This car has been very properly maintained and service has been timely done. In mid of this year the car developed problem in Fuel meter & viper system. I was told that there is a manufacturing deffect and the problem was rectified....
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Anita Gupta
from Mumbai, Maharashtra
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Non delivery of vehilce as promised

Dear sir,

I have booked Swaift Dezire VXI in my name in the month of September 2009 and it was promised me the delivery before 15th December but since last 20 days no body in Apra Auto is giving me the concerte reply. Every time i have been promised that deliver will happen in week time but all their promosed got fail.My booking detail is as below

Name- Anita Gupta
Booking no. SOB09001173
Date of...
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M
Md. Qamar Abbas
from Gurgaon, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad Service

I am a customer of your esteemed company, Maruti and a proud owner of Wagon R LXI DL2C P 0359.I bought my car on 28-sep-2009 through True-Value from T.R. Sawhney Motors Pvt. Ltd.I am very much fond of Maruti and that is why I chose Maruti’s True Value to buy my first car, but now I am not happy the way things are shaping up at T.R. Sawhney,East Gokul Puri. I am entitled for 3 free services, but the day I bought this car I am facing problems...
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V
Vijendran
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Autocad

Hi,

I bought Maruti Swift in the month of May 2008 and they gave me a Maruti Suzuki Autocard tie up with Citibank. In the month of August 2009 I received a communication from Maruti Suzuki that the Autocard tie up with Citibank ends at December 31st, 2009 and it is getting tied up with SBI. When I checked with Maruti they told that they will communicate me when this is going to be changed to SBI and I can continue using this...
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A.K.Halder
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Clutch Plate Burning

My Alto is 11/2 year old purchased from Machino Techno Kolkata.No. WB 20H 6353. Today on 15/12/2009 when I went to dealer work shop at Darga Road they told me that clutch plate has burnt out due to driver fault and it will cost me Rs.3500. It is not cvered under the warranty. I do not agree because i drive my own car and have been driving since 1995.But now i find that similar complaints are there and probabely it is a mnufacturing / design...
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S.K Srivastava
from Ghugus, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False assurances and huge delay in providing services

My faith in Maruti Udyog and it's services is being put to severe test by their dealers Jagrut Motors, Ratnagiri.
The Maruti 800 DC I had bought 9 yrs back has served me and really well and has become a part of our family.
I had to send my car 4 months back for repairs after meeting with an accident.
For the last 4 months I have been trying to get my car back but everytime some new excuse crops up. Jagrut Motors'...
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VINOD G. GANGAPARI
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery of vehicle

I HAD BOOKED ONE MARUTI SUZUKI CAR FROM ARYA CARS NAGPUR (RITZ VDI WITH ABS) ON 16/10/2009. AT TIME OF BOOKING I WAS ASSURED THAT THE DELIVERY OF THE VEHICLE WAS TENTATIVELY 2 MONTHS FROM THE DATE OF BOOKING. I HAD PAID 10,000 RS. CASH IN ADVANCE. BUT AFTER WAITING FOR 45 DAYS, ARYA CAR SAID THAT THE DELIVERY OF SAID VEHICLE MAY EXTEND FOR FUTHER 4 MONTHS. THEY ALSO RECOMMEND ME TO CHANGE THE VEHICLE MODEL..

SO ON 26/11/09...
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sreekanth.nagaraj
from Malegaon, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

problems with the car every time

Dear Zulfikar,

I have been in touch with you from a long time discussing all my problems regarding the car right from the day i bought . The car sterring wheel was not positioned in a proper way because of if which there was difficulty in driving and the boot was never opening after few weeks because of which i gave this car to you for getting it serviced and got it back after a week or so. Later i was facing problem with...
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G
gicmahendra
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service

This is regarding my car Maruti Estielo Regn No.UP 32 CX 5573. Very bad serivece by One Motors Service Transport Nagar Lucknow, Anand & Rakesh were the responsible for all, they said to me that pulli was damaged i have loged complained to Maruti but still there is no response, they charged me but there was no any bill, they said i will get it later. i have called many times to Customer Care but there were no satisfactry anshwer. They...
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Ashwani Tuli
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sale Maruti Omni on fack / wrong commitment

I Ashwani Tuli R/o of Karnal, I Purchase a Maruti Omni Van From True Value they give me the cost of Van Rs. 2,05,000/- but after bargainning they sale it to me in Rs.1,90,000/- on the time of sale they say its a demo van and due to its old model we are saling it in just Rs. 1,90,000/- and there is other majer fault in this van. but after 3 months i got a scrach in the van and a small dunt in the van when i go for repair of that dunt the...
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A
AMIT SHARMA
from Pune, Maharashtra
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registration certificate not received yet

Dear Concern

i have bought a maruti swift LXi in march 22, 2009 from competent gaziabad in the name of sonia sharma .still we haven`t got the RC of the car coz of that i could not move out of station . i have remind so many times but no action has been taken by mr. negi & Surender (sale boy).its hard to accept that after calling customer care of maruti suzuki told this will rectify in 72 hours & given complain no.complain...
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dinesh golani
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

125CC ZEUS BIKE

Namashkar Sir,
I have pur Zeus 125cc bike of suzuki from Big Wig Motors Nagpur. form the day one there was problem of starting , noice in chain, viberation misfiring etc within 10 days 2 battrys were replased chain and carborator was set and in another ten days back wheel and other parts were changed but then also the bike not performed to satisfaction. from day 2ND only I have requested to change my bike to the dealer but he assured...
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bhaisepravin
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Servicing Problem

Hi
I purchased Dezzire on 27th Aug 09 from Rohan Motors Mathura Road New Delhi. When I went for booking a car on 26th Aug 09 I was told that the waiting time is 3 months which was reduced to 2 months after megotiations. I changed my mind & thought of booking Ritz. Before finalisation I just went to see the Red colour Dezzire which was standing in the showroom. I asked the salesperson to check the availability of the car if it is...
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Nishant Khanduri
from Mumbai, Maharashtra
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Servicing Issue-Swift DZire

Hello All,

I request you PLEASE READ THROUGH THE END OF THE MAIL.

Let me introduce myself as Nishant Khanduri. Apart from working as a Senior Manager – HR in the Telecom industry, I have also been working as an advocate of Maruti Suzuki products and have been using them since years.

But what I get in return is harassment from Maruti Suzuki Service Centres. Here I am specifically referring to...
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R
RAJINDER SINGH
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ENGINE REQUIRED TO BE CHANGED AFTER 2000 KMS RUNNING

DEAR SIR ,
I RAJINDER SINGH OF MEERUT HAD SENT A COMPLAIN TO YOU ON 23 11 09.REGARDING MY WAGON R CAR NO. UP AF 7555 BUT I AM SORRY TO SAY NOTHING IS BEEN DONE SO FAR BY THE CO.AT MEERUT M/S RAJ SHEN AUTO PVT .LTD.INSPITE OF MY REPEATED REMINDER TO THEM FROM 8.11.09. THEY ARE SHIFTING THE BLAME TO THE MAIN HEAD OFFICE.
FROM LAST 20 DAYS MY CAR IS IN NOT IN RUNNING CODITION .I HAVE INCURED A HEAVY LOSS DUE TO...
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leenaramath
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

brake valve assembly defect

I have purchased a new alto standard car on[protected].Now its brake valve assembly(proportioning)is replaced due to unserviceable leakage. This part is a very very important safety device.But it was not given due care during assembling and inspection.I wish to show my grief and pain caused through the waste of time and money due to such irrelavant defects.This has distroyed my faith in Maruti Suzuki a wide spread car manufacturer....
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E. Rajesh kumar
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SERVICE

Sir,
I, Dr E. Rajesh Kumar had purchased a Maruti Swift Vdi ABS, Chassis No 247943, Engine No 1023107, Key No 5029 from Varun Motors, Hyderabad on 09/08/2007.

For the last 5 months when ever the ignition switch is turned to the “ON” position the Service Vehicle Soon ( SVS) light comes on and does not disappear and when the engine is started it some times blinks and the engine is switched OFF and I have to again turn...
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