Maruti Suzuki India Complaints & Reviews

Sir, 4.8.09

We have delivered our car at Maruti dealer at Pali M/s LMJ on 22.7.09.My car was struck backside and I left it at Pali dealer as the insurance was also covered at their showroom by National Insurance.I was assured to get it repaired within 15 days but since then still no checkup is made by them even after passing 13 days.They informed us today that they have still not made the survey from the Insurance co.then how...

RESPECTED SIR,

Regarding this subject it is brought into your kind notice that I had purchased two small items of car at the authorised distributors, which is normally max five minutes job, but even after requesting, inspite of helping the Mr. Das was unresponsive, laughing at me & threatened to me of dire consequences, & took 45 minutes to deliver two small when there was none to purchase before me, & I had to...

In last two times since I am giving my vehicle for servicing, I am being chagred heavily with almost 50% cost is of Labor charges.For all petrol vehicles the serviing labor charges are Rs.750/- but for Diesel vehicle it is rs.850/-???
Also once charged Labor is there any need to charge seperate labor for evrythign done in the servicing like Wheel Alignment, Fuel Injector Cleaning etc..
The parts which are supposed to be genuine,...

I have booked Swift Dzire Lxi in Chennai with one of the dealers in April 09 and i was told that the delivery might take 3 to 6 months. Since then i have been following with the dealer for the status of the delivery and the dealer was responding quite good.
When i met the dealers' representative in the showroom on the need of the car as i met with an accident in Decenber last and my cervical spine got fractured.The doctor had...

From,
Dr.cyriac Thomas,
Vettickal house,
Modakkaloor.P.O.,
Calicut-673321

To,
Pankaj Narula,
Chief General Manager (service)
Maruthi Suzuki India ltd.
Palam Gurgaon,
Gurgaon-122015


Sir,

I had purchased a new maruthi Suzuki Alto LXI, chassis no 1204176, engine no 1240815, key no 2292 on 23/6/08 from popular...

I have bought a car A star from your dealer har cars ( dealer code K-IOI)on 3 7 2009.
Durig the delivery the car was not fitted with the mud flap which was documented as done and not issued the steering wheel cover which was offered to me .The seconnd key was not given to me for some undigestable resons.I have to visit the show room thrice and seek legal back up to get these things done .even now I have'nt got the steering wheel...

I HAVE ALREADY COMPLAINT FOR THE SAME DEFECT BUT I AM SORRY TO SAY THE SAME COULD NOT BE RECTIFIED BY MARUTI AS WELL AS DD MOTOR MECHENICS .NOW LET ME KNOW TO WHOM I SHOULD I COMPLAIN OR STOP BUYING MARUTI PRODUCT IN FUTUR .IT IS A SHAME FOR MARUTI THAT SUCH MINOR DEFECT TAKES SO MUCH TIME AND WASTING CUSTMER'S PRETIGIOUS TIME....

My vehicle ( suzuki access) is insured with iffco tokio. I met with an accident while i was riding on 28/06/09. I got injured and treated. My vehicle is also damaged. How could I get benefitted by the insurance company in getting the repair charges. I came to know from a recent complaint, that the insurer has to pay the charges to get the vehicle repaired and there afterwards, to wait to get the reimbursement. If we are benefitted, why can't...

I have purchased the maruti car and the details are as below: Car Model: M800 AC Duo Date of Purchase: 5th January 2009 Registration Number: MH01AH7246 Dealer Name: FORT POINT AUTOMOTIVE CARS PVT. LTD., CODE-0519 Hindustan Mills Compound, Dr. Anandrao Nair Marg Saat Rasta, Mahalaxmi, Mumbai

As you are aware my car is just 5 months old and still in the warranty period. Last week, when I was driving my vehicle in the rain all...

owner's name - Mrs.vimmy w/o dr.goldy HIG 1291, model town bathinda. 151001. phone - [protected]

engine no - F[protected]
dealer's name - SIDHAM motors pvt ltd, 2755/B-1, GT road, bathinda
bike name - suzuki access 125
sir, we got this on 9/3/09. got first service on 4/5/09. now 2nd service was due- 15 days back. but due to some problems at home we were not able to get service on time but when...

I HAVE PURCHASE A MARUTI SWIFT ON 20.06.2009FROM ROHAN MOTORS GHAZIABAD, THEY TOLD ME THAT THEIR IS 3 MONTHS WAITING THEN NEXT DAY TOLD ME THAT ONE CAR IS AVAILABLE. THEN I BOOKED THE SAME AFTER 3 DAY THEY GIVE ME DELIVERY, AT THE SAME TIME I TOLD THE SALES MANAGER Mr.J.P.YADAV THAT THE DIRVER SEAT SIDE DOOR IS DAMAGE AND FILL WITH PUTTING AND REPAINTED.THEY IGNORE ME AND I HAVE TO TAKE THE DELIVERY BECAUSE I HAVE PAID FULL COST OF CAR 3...

SX4 Engine Problems – Issue with Khivraj Motors and Maruti Udyog

Date wise sequence of events.

11th July: I have taken my SX4 to Khivraj Motors (Gemini Chennai), as there was a loud noise when the car runs and also some amount of misfiring due to which the car stops at certain intervals. This case was assigned to a service staff by the name of Jagadish. I was told that Khivraj motors will only accept the...

I was informed by Sales representative of Bhandari Automobile that we have Swift Dezire avilable and we can deliver it in 1 week. I payed the balance amount and applied for 4 Lacs loan. Load took 1 week after our discussion. Once loan was passed I asked them to handover the car they told since loan took time we have delivered the car to some other customer.
Date of payment (1.54 lacs) - 22nd May (Approx.)
Loan Disbursement(4...

To,
Chief General Manager (Service),
Maruti Suzuki India Limited,
Palam Gurgaon Road,
Gurgaon-122015 (Haryana)

Sub:-Rudely behave, poor service and committing a fraud with me

I am Durgesh Kumar, I am using a Car Wagon-R (DL-5CF 2357) from your authorized Dealer and at the time of purchasing I install the Sony Stereo (CDXV4800), Serial No. 1599114 on 18.5.2008 from Your Authorized...

In reference to above subject we have purchased Maruti Suzuki Wagon R Lxi Duo on 10th dec 2008. But after second service car started giving troubles like
- Low pick up
- Miss firing in bonnet
we reported problem to M/s Standard Auto Service Station, Maruti's Authorisied dealer twice but the problem still persist. We request you for specialist LPG engineer, who can resolve the problem permantly.

br...

My name is Firoz Khan, I have purchased a Maruti SX4 Leather Cover, from your Dealership AALIANZ AUTOMOBILE, Safdarjung Enclave, New Delhi on 28th May' 2009

I would like to share some of very great experiences of mine with Maruti Suzuki:

- On 28th May'2009 I had been asked to make balance payment of Rs. 22, 000.00 respectively I have done the payment of Rs. 22, 000.00 cash, no reciept have been given...

Hi,

I have put in my car for servicing as there were some damages to it dut to an accident. Its already been weeks and there is no response from any of the people from Maruti Showroom, Asansol branch. Whenever I go there they come up with some or the other reason and now currently they are saying that there are some strike going on and for the same they are not sure as to when they would repair my car. They are not responding...

i have given rs.50000 as booking amount on dated 30th april 2009 and remaining rs. four lakh fifty four thousand eight hundread seven on dated 3 may 2009 to M/s HISAR AUTOMOBILES M/s MARUTI UDYOG LIMITED. the manager promised the delievery of maruti swift vdi on 10 may 2009.i have receipts of full payment. but yet we have not got the car for which we have paid till date. we want strict action to be taken agaisnt them and get the product for...

Dear Sir

My self Man Singh Chauhan, Faridabad, Haryana. My Brother's Maruti Van (OMINI) bearing no UP92V 3450, got accident in March2009 and we have taken our car to one of your nearest authorised dealer KTL, 96/6, Chunni Ganj Kanpur on 3rd March 2009. But as on date we don't have status of our Car. As and when asked to the dealer reply is same it will take two three day's more, there is some work pending or...

I Have purchased this vehicle during october 2009 and run 20000 kms. last three months iam observing some problem in my vehicle. During long run, at some particular moment the vehicle's pick up is drastically coming down and mass humid white smoke used to come out of the vehicle and gradually the engine used to turn off.After some time -may be 20-30 minutes- the vehicle become ok for drive. The white smoke coming out are so heavy that...