Maruti Suzuki — Swift Brake Issue

Address:Ernakulam, Kerala

Sir/Madam,

I had purchased a new Swift LXI on November 18th 2011 and found brake issue in it after one week when it moving using half clutch to front or reverse. The issue is getting in some situations when taking reverse or taking forward in a heavy traffic using half clutch and applying brake, the brake got stuck and vehicle continuous moving. I have informed this at that time itself and the dealer changed brake booster and brake pad, but issue not get resolved. Again I have complained and they forwarded the complaint to Maruti. Maruti TSM in Cochin checked the vehicle and they are not accepting the issue and advised to use hand brake on those situations. More than 10 experts from Indus and Maruti checked my vehicle and no solution provided yet. Now I am not getting any responses from them.
This is really irritating for me because after spending 5 lakhs for a car and getting these type of experience and treatment from Maruti & Indus since the brake is the major secure thing in a vehicle.
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Maruti Suzuki — Brake Issue

This finds reference to a Maruti Suzuki Swift ZXi model purchased in February 2009. Since the beginning I have been complaining on breaking issue at every service. My car has run 20000 kms during this period and have raised this issue every time. I have been given the assurance every time that the issue is resolved but it keeps coming back 2- 3 days after the service.



The reason I am raising this issue here is because the break slips during sudden breaking and does not stop as desired. This can lead to grievous accident in case it is not set right.
See other customers also complaining the same issue,
http://www.cartoq.com/braking-problems-in-the-new-swift/
http://gearheads.in/showthread.php?10176-Swift-ZXI-Braking-Concern&highlight...
my new swift vxi also the same problem while breaking in slow speed and traffic.
“Have you read the instructions that Maruti Swift has put on their fan page https://www.facebook.com/marutisuzukiswift Apparently, the noise and hardness in the brake is because when we move at very low speed of 5km/hr or less with half clutch and pressing the brake to control speed. What we should do is press the brakes fully first and then press the clutch fully. I tried it and it worked.”
I am also facing the same problem (Brakes gets hard at slow speed and turnings) in my Maruti Swift VXI, since purchased in Dec 2011. Raised this issue several times to Guindy service center and also directly spoke with Mr.Narayanan, TSM, Chennai. But he simply said, it is not a problem, but a system. He called this system as 'Anti Slagging system'. He said, It can't be rectified and if you don't like this system, you can sell the car and buy a Diesel version. I don't know what to do. I have met several small accidents so for. Now I am not using my car and waiting for Maruti to take appropriate action to rectify this issue.

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