Maruti Suzuki India Complaints & Reviews

pls let me know the rates of right tail lamp & back bumper of maruti dzer.as got broken tail lamp & bumper in accident

thanks

Maruti Suzuki A - Star — bad prodact.

My car was having small caolor mark on left hand side though it was visibale but i had tkan delivary in night time so i dind found it out and ather thing like toay to remove thos color mark the Service canter pepole had used polishe paper to cline the mark but insted they had spoile the color . all thouh they hd solve as problem. and really poor services given to me about servicing and all.

Maruti Suzuki A-Star — refund of margin money

i purchased a-star car from a maruti car dealer gulzar motors in ludhiana. we went to them and show them our documents. they after watching the documents handed over the car to us and we pay rs.60000 cash+ a cheque of Rs. 45000 as margin money. but after two days they said return us the car we said why they said ur banking is not gud and ur name is in cibil due to credit card settlement so we cant give u car. and then they took away the car from me without any notice. we give the possession of car to them and claim our refund of margin money. but they past abt a month in making excuses. now after three months they are not listining to us they behave rudely. they said we wont return ur car nor ur money do whatever u want to we dont care we wont refund any rupee. plz guide me what can i do. is it our responsibilty to get fianance? why they give us car without making sure whether we are able to get fianance but sales manager(Gurmeet singh) only for his targets did all this. plz help me

Maruti Suzuki A-Star — against insurance parts

i have a comlain on insuranced part of my vehicle no:jh10w4979, which i have bought from reliable industries dhanbad.
i have not got any response with frequent comlain about my vehicle please look in this matter.

Dear Sir,
This is bring ur notice that, I have perchase Wagon R LXI DUO car on 06/02/2009 from Auto motive, Nagpur & day one I am facing problem with car but nobody is bothered about the same.sevral time I called Automotive & Maruti people but they are not responding.I too much fadeup with ur service & product.I faith on Marutisuzuki but due to problem which I am facing from last one year & nobody rectify the same.that’s why I decided to take legal action against Maruti Suzuki & Automotive.5-6 time they took the car in service center for repair but unable to solve the problem .After six month they tried to rectify the problem & said HOW CAN YOU DRIVE A CAR WITH HORRIBALE CONDITION & PROBLEM, SAME IS ADDMITTED THAT THERE IS BIG CRITICAL PROBLEM & NOW SOLVED, but till date after somany experiment problem is not solved. I think take one chance to contact ur HO to rectify the problem.or give me the email add o[censored]r consern to write them my experience about Maruti.I am the proprietor of one service orgnisation firm & handling 12 companies service.Everytime i call, they say they'll get back in sometime but no one calls back. This is giving a very poor image of Maruti service. Please look into the matter at the earliest. I am facing a lot of problems from last one year because of this.I have 10 mobile numbers o[censored]r Nagpur team & tried to every body but all are useless & don't bothered about my life, Automotive & ur Nagpur Maruti people are very well known about my problem from last one year.During servicing they replace ingine oil in5000KM & cheated me.After contact to concern He replied Automotive will refund money & it is done by mistake.this is one bad experience with Automotive & there are somany bad incidance which I face from last one year.If you have time & care for customer to listen then I will write.Now I am driving a car in horribale condition. I want final solution from you at earliest or suggestion, How can I drive my car with risk in such condition?
Waiting for reply.
Thanking You
RAJENDRA GAUTAM
NAGPUR
Mo.[protected]/[protected]

swift vxi — defect in engine

Dear Sir,

Sub: Complaint in Engine (Half Engine Change Required)

Ref.: Maruti Swift VXi Car No RJ-14-CA-6530, Engine No 232541 Chasis No 123540.


With reference to above subject the details of my car are as under:

This in to inform you that I purchased the car from your dealer at Jaipur M/s K P Automotive P Ltd.C-17, SJS Highway, Jaipur on 30.09.2005.I did all the free as well as paid services on due date. Total kilometer run as on date is 40132 only in four years. I also availed the option for extended warranty for three years and paid the extra charges for that purpose. I am also regular in insurance only with those insurance company maruti have tie-up.

If you go through the history sheet of my car (attached) you will find Visit-6 dated 02.04.2008 (paid service) . During that visit I complaint about noise in engine and less pickup. They kept the car up to 12.04.2008 (i e for 10 days).During this visit extended warranty period was running.They did some work in engine and gave back my car. During this visit they did not told me about change of half engine.

The problem is that when I went for paid services on 21.09.2009 and complaint about the same noise in engine to your authorized service centre at M/s K P Automotive P Ltd, Jaipur, they again kept the vehicle upto 23.09.2009 and told me that there is a problem in engine and half engine change is required and it will cost to me approx 65000/-.I complaint about this matter to workshop manager and also to General Manager Mr Ghiya , but they told me that they can’t do anything and I have to bear the cost of engine.

It shows that there was clear cut wrong intension of that authorized service centre at M/s K P Automotive P Ltd, Jaipur, and they were just waiting for the extended warranty period to expire.

I would also like to bring in your notice that my car never met any major accident which will effect engine. There for it is very much clear that engine was defective initially.

My question is that whether the life of engine of such a popular car and winner of award car of the year 2006 is only that much. Why should I suffer the cost of engine when there was wrong intention of Maruti authorized Service Station. Whether this is the regular practice of Maruti /or Its dealers to cheat the consumer is such a wrong way.



It is my kind first and last request you to take care of this matter .All these matter gave me huge mental tension. I am not ready to bear cost of engine at any way. If I do not receive any positive reply from your side within 15 days form the date of this letter ,then I will file case against Maruti as well as K P Automotive P Ltd, with respective court .I will publish this matter in national newspaper.

Thanking You
Yours truly,


(Manish Kumar Goyal)
[protected]

Place: Jaipur
Dated:22.10.2009

-Copy of purchases bill attached
-Copy of certificate of registration attached
-Copy of extended warranty certificate of registration attached
-Copy of history attached)
-Regular insurance with those company maruti have tie-up (copy of policy attached)

swift — Extra charges

sir,
i have just send my vehicle maruthi swift to your service center for general service at (Popular vehicle And services Ltd. New no.14, Arunachalam road, saligramam,Chennai-93.)has charged Rs.900/- for car wash. which is totaly unexpectable. Though the call center call me after 2 to 3 days of service took the feedback. I complained about the charges they told me, they will call back ... but yet they have not turned up....
My Invoice no is BR09016426 dated 04/12/2009
My Job card no is JC09018499
My Vehicle no is Tn02AA9994


Thank you
Anoop Kumar Maheshwari

I had purchased Maruti Swift on 23/05/2008./ From the date i had purchased the car My car had the problem of soccers and this time my car has many problems. I had gone to the service centre for many more times, but they didn't resolve my problem. My other Bill details as below :

Dearler name : KTL Pvt. Ltd.
Invoice No: 1302 MV - 50363/SLDI
Date of Invoice: 23/05/2008
Car Owner; Kalpana Garg

swift vxi — defective clutch plate

Dear Mr Ashutosh,

It was a pleasure talking to you, I had sent you photograph of clutch plate thru my blackberry, hope you have got it.

Sir, I had purchased the subjected vehicle about 18 months back, for my wife who is Assoc. Prof at M.L.Sukhadia University
She has been driving car for last 15 years, she uses vehicle. This vehicle has run only for 5850 Km up till date, at such low running if clutch plate is worn out it is definitely a matter of inferior/defective part.

Your service engineer did argued that probably my wife is keeping her foot on clutch on while driving, first of all I would not agree with it, supposing same is to be believed , even in that case at such low running, if any part is getting worn out or/out of order, to the best of my wisdom it is cause of concern for Maruti ,hope you will also appreciate it.

Sir, driving is a subjective art and vary from person to person, therefore if reliable company like Maruti claims and wants to brush of its responsibility by assigning any silly reason, then as a customer I have nothing to say.

To conclude, I am not hungry for any compensation and I have already paid Rs 2698/,but as conscious customer I feel it is my duty to bring such fact to your notice. Actual problem lies with a person/company who has been supplying you clutch assembly, therefore suggest pl recheck the quality of that party, but it pains me to experience such things with your vehicle. I also own Honda city ZX I have always admired that vehicle, I wish your vehicle also fall in same category.
As a part of my anxiety I would expect your response on this issue.
Regards
V.C.Nagori
Vice President (Fin.)
Bajaj Corp Ltd.
[protected][protected][protected]
 [protected]@bajajcorp.com
 Mobile : [protected]

maruti Suzuki Swift-VXI — Excess charges

Two months back I have bought a Swift VXI fro Jain Udyog Ltd, Silchar. But Sales Manager Mr Sushil Kumar Taparia charged me extra amount of Rs 4000/ in the name of registration. The actual registration chages was Rs 17000/ only as per rules and condition of Assam Govt. However, he took extra amount from me. Is it a tradition in Maruti Suzuki India Ltd or else a bribe kind of a thing? I don't understand what was it but I want to know that Mr Sushil Kumar Taparia is making huge ransom from customer. Please do take action immediately.

Dear I have a different problem, pls. check in your car

While driving on the highway at a speed of 75-85 Kmph / 2100 rpm, I noticed continuous jerks and vibrations which shakes the whole body and causes a lot of discomfort and headache while driving. These vibrations stop when the care touches the speed of 90Kmph or above

@Gopakumar P Maruti follows the ideology of serving the customers better and in a fair way . Your problem is passed on to Maruti team. Need details on your issue.. do drop a mail to [protected]@gmail.com...

@Gopakumar Do you still have problems with your Ritz or has it got resolved? Wd you recommend Ritz - Vxi or Lxi?

Sounds from the right pillar side are a genuine complaint - I get it. Iam in Bangalore and bought a Ritz Vxi

"doubt the actual mileage. does the company lied to the customers about the mileage part??????" - Very true. The milage is very poor. Frnkly comes to around 10-12 KM/litre in city driving conditions like Bangalore, where there is lot of swtiching between 2/3 gears. It might give 15 km/litre on Highway, but thats as most of our lives we use car for transit within City. So the claim of 15 km/litre on petrol within city is all bunkum. Another problem is the engine is actually not that calm, as it is claimed. IT IS a noisy engine compared to the earlier one's installed in Swift. The conclusion is that "never buy a car within a year of its launch. Wait for one year. Review feedback and then buy. I was a Ritz pioneer and must admit that I have been taken for one good ride !!!

All maruti cars are with cheap interior, no modern looks and high on price.They will snatch more money
[protected] at the time of sale itself compare to other companies.They are just encashing their all india dealer network and selling all junk to indians on a high price.Ritz is no where near to its competitiors Figo, Beat, i 10 etc. . Just compare models and you will find that they are charging for base model equal to high ends of other companies. They are enjoying the fruits of the follower kind of mentality of indian society.

Is your vehicle in OK condition now?
Vikas

I, G.Venkatraman, 18, backthavatchalam street, Tagore Nagar, pondicherry, booked dzire diesel vdi on 11.05.2010. I have made the full payment of the vehicle to ABT Maruti Cuddalore, tamil nadu.

As on date, there is no movement of delivering the vehicle.

Kindly let me know the exact date of delivery of the vehicle.

regards
venkatraman
[protected]

Hi,

I too booked the Maruti Dzire ZDI. i paid amount rs 10, 000/- as cheque in Guindy branch, they not telling the delivery information or seniority number for that car.

I booked march 5 2010 till date no reply, I made cancellation request at Guidy branch. They are utillizing your money as financial tool (They wont return any interest earned 3.25%). If you wanna to cancel the order, they never give interest amount. ABT maruti Guindy and cuddalore branch is cheating company.

Go to some politician help or lodge cunsumer complaints.

my mail id: [protected]@rediffmail.com

my contact number is[protected]

Maruti Suzuki Swift — rusting problem

sir,
i have a swift car 2004 model. after six months of purchasing i start suffring from rusting problem in my car, i contact your lucknow dealer(anand motors) so many times regarding my prolem but i could not found any solutoin from them. please send me solution. i have doubt about the quality of metal used.

suzuki swift — poor service

given car for service and 1 meter light start glowing, , , , given car many times for the same trouble

marutu suzuki/swift — bad service

meri swift 05/08/2009 ko accident ho gai thi.maine apni car ko 06/08/2009 ko AGR, service centre me crain ke dwara le gaye the . 3 mahine hone ko ho gaya parantu abhi tak koi bhi response nazar nahi aa raha hain. hamesa koi na koi bahana AGR vale banate rahate hain . ab aap hi batae ki ab kya kiya ja sakta hain.ishase pahle bhi maine aapko ek mail kiya tha lekin apka bhi koi pratiuttar nahi mila. meri car ki service jaldi se jaldio karwane ki kripa kare.

atulaya grahak: Virender Kumar

suzuki swift — worst servicing

I serviced my car in (SOLAMALAI SERVICE CENTER-THENI).my car no isTN-60-E-2674.After two days my head lights were not working properly,i went to service station and complained about this. they said that there is some wiring problem it need Rs.1300 for repair.And my right head light bulb also fused which is changed into new two days back.this is the worst service center i have never seen.how can i claim???

Dear Sir,
I have bought a Maruti car(wagon R LXI, Reg NO.KA02-MC 1948) from M/S RNS Motors, Bangalore Sept'2007.Initial advance money I have paid in cash in Rs.5000.00 to the sales person Mr.Nigam Sharma of RNS Motors, Bangalore on 15/08/2009 was never accounted(Though acknowledged)& refunded, my repeated visit & requests did not fetched any result. I am informed that the the concerned person has done fraudulent dealing & absconding.
Seek justice & settlement of my money.
Thanks & Regards,
Shiben Sarkar

Respected Sir/Mam

I Bhuven Mukhija pro.of (M/S.M.K.TRADERS D-29 FIRST FLOUR MADI PUR) purchased a car ( A Star VXI ) from
T.R.SAWHNEY MOTORS PVT.LTD.
A-16&17, Saraswati Vihar, Near Deepali Chowk - Delhi34.on 12/08/2009

Car's details are as follows :

CHASSIS NO. - 125405
ENGINE NO.- 1025529

With regards; I have allreadey lodged a complaint against M/S. T.R.SAWHNEY MOTORS PVT. LTD. On dated 18/08/2009 and complaint no is [protected] and this is my second
Very serious and negeligency of T.R.SWAHNEY S complaint. Thay delivered me above
Said car which mentioned in that complaint . Thay delivered me that car on 12/08/2009.
Without any doucuments (R/C, INSURANCE COPY, ROAD TAX RECIEPT, SERVICE BOOK ETC.) When I recived above said documents the insurance cover note date mentiond is 14/08/2009.What is the reason the car delivered me on 12/08/2009 but cover note is 14/08/2009. .How is it possible when the car was delivered on 12/08/2009, how can the insurance be for 14/08/2009.

Their were also two defaults in the paper : Our occupation was mentioned wrongly
I mentioned as a NGO but I am a bussinesmen.and theres is no mentioned the cars R/C
NO. On the cover note.In future any misshappening then who will be a responsible for
This negeligence( i. T.R.Shawney. ii. Maruti Udyog iii.TheNew India Insurance Co ).

This is very serious matter with my car and my life.plz. clerifi me all the problems
Immediately.

I talk to mr. manoj nigam (manegar ) of T.R SAWHNEY S and he is not responding
Me for above said matter and he is not picking my phones and there is not any responsible
And livable parson in T.R SAWHNEY who sort out this serous matter .


Please take some action and provide us with a positive reply. i am helpless and i think that my money is wasted, which i have earned with so much difficulty.Please provide me with some resolution otherwise i will have to knock the door of the consumer court.

Regards,

BHUVEN MUKHIJA
281 AMBICA VIHAR
PASCHIM VIHAR
N.D 110087
PH.[protected]
[protected]
[protected]
[protected]


THANKES WITH REGARDES

JVC casset fitted to MAruti 800.

pls. let me know the time seting method.

Dear Sir,

With reference to our vehicle no.GJ2AC8851 Modle A-Star, Vxi, purhcased from Starline Cars Pvt.Ltd, Mehsana on dated 12/12/2008, Chassis no.107667 Engine No.1007761, Of Dr.Ramesh J Raval.But there is a problem in my vehicle key.I visisted two times at Delaer but by him side there is no any replay from dealer.CCM of Delaer Mr.Rajan Mehta told me that problem is not in under warranty & not give the proper satisfaction answer.So Please do the needful job from your side.

bura haal hai modern ambala walo ka. inka sales manager is a ...inke pass fasna hi nahi tha yar..

Pl. give me the mail id of HR - Maruti suzuli India (related to Dealers)

hello sir ..I am amit narula from ludhiana(punjab).. i am having maruti suzuki alto (PB-10BK-6633).i get serviced my vehicle from your maruti service station(LIBRA AUTO CARS, transport nagar .. i changed the whole parts and accessories for service as per their saying.. and paid what they said, but i am still not at all satisfied and having the same problem in my vehicle . i am bing harrased a lot by the services.. infact i talked to the manager about this and he told me that we have found the fault and we will fix the problem. but again the problem still exist.. i have compained to main head, manager and to service incharge as well. but i am very disappoint with the services. i am a businessman and my vehicle problem is affecting my problem because most of the time my vehicle remains in the service
station.. i am fed up now and complaining about you for my problem .. i hope you will solve my problem soon.. my phone no. is [protected]. sir i shall be very thankful to you