Maruti Suzuki India Complaints & Reviews

To:

The Managing Director
Maruti Suzuki India Limited
Gurgaon
14th August, 2008

Dear Sir,

I write to you finally after debating for nearly more than one and half months (BOOKING DATE 23-SEPT-09) now, after an experience (related to your product), which has left me confounded and conviction of a behavior, which with a strange finality in attitude seems to loudly proclaim -...

To
The Managing Director
Maruti Udhyog Limited

We had buy a New Maruti Alto Lxi model (DL5CF 3279) with engine no.4224705 and chassis no. 1093949) from maruti authorize dealer Fair dealer, Shahdara Delhi on[protected]. but when i had gone to second service of car to rohan motors gr. noida then they told me that your car's purchase date according to maruti online system is april-2008 and they said to me that...

We are the customer of Maruti Suzuki . We have purchased WAGON R-VXI two year
Back. Since from purchase and 1st servicing , we are facing the problem generated by CHOWGULE INDUSTRIES PRIVATE LTD PUNE.

The few complaint points are as follows.

1. At the time of purchase they have taken extra money Rs. 300 for new card type RTCT book. But they have provided traditional documented for the same.br...

To Dear Mr. Batra,

Chieif Director of Batra automobiles Faridabad
Authorised dealer of Maruti Suzuki (India)

Cc : Chief Sales officer of Maruti Suzuki India.


Dear Sir,

It is my Third humble request for same problem since last 02 months .

I have purchased Maruti A-Star car in August 2009, from the showroom Batra Motors Maruti Suzuki , Faridabad,...

I purchased a maruti swift vxi model in Jan 2006. Right from the time of purchase i have been complaining to Maruti regarding the cabin noise & in every servicing the service dealers just do some padding which eliminates the noise for a weeks time & then once again the cabin noise in the car surfaces & the sound is even worse than a old rickety outdated fiat. Inspite of my numerous complaint during each servicing & even otherwise...

I HAD BOOKED MY CAR SWIFT DIZIRE VXI ON 22/09/09 AT YOUR AUTHORISED DEALER M/S MUNEER CARS HOSPET , AT THE TIME OF BOOKING DEALER PROMISED TO DILEVER CAR BY 15/10/09 BUT YET I HAD NOT RECIVED ANY CONFERMATION ABOUT MY CAR DELIVERY . IN SUCH A CASE I WILL THINK TO SURRENDER MY PLAN TO PURCHASE MARUTI CARS NOW & IN FUTURE IF I WILL NOT GET MY VEHICLE BEFORE 30/10/09 SO PL LOOK UP TO THIS MATTER AS I AM A CORPORATE CUSTOMER ....

please send me the postal adress of PF office,gurgaon...

Battery problem (not working on self start etc.) information given to dealer on dt. 20/10/009 at 11am & deposit it in workshop on the same
next day on dt. 21/10/009 at 16hrs. when it was checked again in workshop it shows 6.8Amp. only (after 12hrs.) & we dropped it the next day.(3rd day) on dt.22/10/009 at 16:30hrs battery again shows 10.5Amp's only & mechanic recommended to change the battery but work shop manager...

I have a Swift vxi (MH12 DS 1903). This was bought in Pune. I have shifted from Pune to Bangalore due to my job and avail service for my car from one of your authorized service center "Bimal Auto" Kanakpura Road Branch.

I gave my car for servicing (Oct 20, 2009 at 08:30 in the morning) to your so called authorized showroom and at the end of the day i get my car back with my HEADLIGHTS disconnected and dashboard broken....

We booked a swift Dezire in Aug 09. Delivery mentioned to us was 10 weeks. We kept on following up with dealer, whose responce used to be that " company is not responding to querries & we will let you know as soon as we hear from them". While they kept saying this they wrote a letter in parallel stating there is a delay of four weeks and tentatively delivery will be three & half months, which works out to delay of 5 weeks...

To,
Shri Pankaj Narula, Chief General Manager (Service),
Maruti Suzuki India Ltd. ,
Palam Gurgaon Road, Gurgaon – 122015 (Haryana)

DEAR SIR, Dated: 14th October, 2009



Subject: Defective/Rattling tyres of Wagon R Lxi (Nov 2007), Tyres make: JK tyres - XP ULTIMA


br...

I h ad booked a Maruti Swift Dzire vehicle with the M/s Apra Auto (India) Pvt. Ltd.more than three months back.
1. The company has on three occasions informed that during this period or on this day the vehicle will be delivered but has not kept its words, even after making a substantial advance money.
2. The booking does not have any serial no. which increases the chances of irregularities.
3. The executives of the...

Dear Concerned,

This is with regards to a Maruti Swift VXI ABS booked on 21 Sep'09. I bokked the same from Sushila Automobiles Pvt. Ltd. Ranchi on payment of INR 1,00,000/- vide Cheque # 085880 and received Receipt # 34361. According to the sales person Mr. Rajesh Raj the date of delivery was supposed to be on 3 Oct'09 however on 5 Oct'09 when I inquired about the same it was told to me that the vehicle will...

Mr Pankaj Narula,

Yesterday I went to get my Wagon R serviced (4th Service) from Magic Auto (Dealer code 0888), Naraina Industrial Area, Delhi. I informed the Service Advisor (SA) that I will be wating in the workshop and take the car back after service. Deilvery time promised was 2.00 pm. While waiting in the workshop, I wanted to see the servicing being done by the mechanic in the workshop. I was told by SA that the same...

Dear Sir,

I had faced with a problem while refuelling my Diesel Dzire on 16th September 2009. The Gas Station had refuelled with Petrol instead of Diesel. Had called up Maruti On Road Service and lodged a service booking. After another Call against my Complaint no. WB06A8265 I received a call from a mechanic from Dewars Garage (he claimed over phone) who said I will need to torche the Car to their Service Center next day morning...

From :

Tarun Antony Sasidharan, & Ms. Astha Tarun Antony Sasidharan,
145, Double Storied HIG Complex,
Gyan Khand – IV,
Indirapuram
Ghaziabad – UP
Telephone Nos.[protected], Mobile: [protected], [protected]

To:

Head Office,
M/s Maruti Suzuki India Limited,
Plot No. 1, Nelson Mandela Road,
Vasant Kunj,
New Delhi – 110 070br...

dear sir, this is to inform you that i had purchased esteem from punjab. after a more than 2 years of running the central lock system gave problem. the Kataria wkshop told me there is a problem with central lock and motor/ lock has to be changed. after some time Nippon person came for repair. he said the lock has been wrongly fitted and shifted the lock by making new holes in door. he said the door latch has to be changed and there is nothing...

Ref my complaint at toll free number [protected] with Maruti Toll free number [protected]
Invoice number VSL09000766 dated 3/10/2009 from Karnal Motors Pvt Ltd

Dear Sir
I am a practising Cardiologist Physician and a loyal customer of Maruti ever since I bought my first Maruti in Sep,1988.
The pleasure of owning MARUTI this time has been marred by feeling of deceit and concealment of facts by the local dealer's...

I have done 3 servicing and each time I have to spend 3-4 hrs to get the vehicle back.

They are not doing servicing properly.
Washing quality is very poor.

From the 2nd service my car millage goes done and they increase the engine noise.
For any problem you have to stand behind them then only they will do the rectification.

So be careful while giving the vehicle to pratham motors...

Complaint no -[protected]

Cap_Date:19/8/2009 In maruti data base

Cap_Time: 7:40:37 PM

1. Sound from the front left suspension. 2. Nosie or some part is loose in back side or seat or some where near to that. 3. Power steering not functioning properly at the turning. 4. Weel alignment not done at the time of servicing 5. Humming noise from the entire door. 6 Front right door having more noise at the...