Maruti Suzuki India Complaints & Reviews

Recently i bought a swift vdi from Indus motors, pattom trivandrum. For the first free service i had given the vehicle to Indus service centre at Kumarapuram, trivandrum. I dont know what service they did. While given back i noticed that they didnt even wash my car or clean the interiors. Moreover they didnt look into the complaints i raised. For the second free service, they promised me to rectify all the complaints. But the service quality they deliverd this time is even more worse than the first service. Whatever complaints i have raised for the second service, they didnt even look into that and told me that everything is ok. I found out that they didnt do anything with the complaints or even service and i complained to their customercare. But the customercare peoples are also saying some junk reasons and later they accept their fault. They ask me to take the vehicle once again for second service. II did the same but result is..... No Service, not even they washed the vehicle. I have burnt the diesel 3 times to service my vehicle in kumarapuram Indus but till now i didnt get my vehicle properly serviced atleast once. These people are not considering my complaints.

I have a strange problem with the Car glasses,During morning and evening time the glasses get foggy from inside by moisture after 5 mins of drive.The problem worsens during the Rainy Season.I have tried changing the setting of a/c during summers and heater during winters,but this dint helped.Can you please give an appropriate solution to this?

I booked Estilo VXI-ABS on 25 Sept 2009 with ONE UP MOTORS INDIA PVT. LTD.LUCKNOW.At the time of booking I was told that car will be delivered after Diwali but latest by 25 Oct 2009.I have made full rayment including Rs 2.50 lacs finance by SBI.Car is not delivered to me till today.Now dealer is pressurising me to accept another variant of car of his choice.Kindly help me in getting delivery of my booked car.My mobile phone no.is [protected]

hi, i am rajveer air force officer booked a swift dzire vxi model through csd at premsons motors Ranchi, in the month of sepetember 09. and given booking amount of Rs 25000/-. I have asked them that deliver the car to me on or before 31 october 09 since my marigge is sehduled on 20 nov 09 .But now deler is mentiong that they are not geting vechile dispatch from delhi palant so deler is unable to give me car on time. I am maruti fan and already havin 2 maruti cars. but sorry to mention that if i dont get vechile on time i have to shift to some other brand. i will request your personal intervention in matter and take me out this horriable condition since i already promised to my family to get the vechile on marrige date. i will request you a fast relif . i will be grateful Thanks My contact no [protected].

Hi All,

I would like to share with you the atrocious experience that I have gathered after purchasing a new Maruti Suzuki Wagon-R Vxi car from Jalan Distributors, Teghoria, Kolkata. I have purchased this car on 20th September 2009, but were not provided with the 3rd Year extended warranty documents along with the new car even when we have made payments for the same. We were also, not provided with money receipts for the entire money that we paid to the Jalan sales team during the purchase of our car. We were forcibly asked to drive home the car with a TC number in the no. plate when we actually asked them for a temporary registration for our car. We were ready to pay the temporary registration charges, but the Jalan sales team had provided us with false information and compelled us to go for Barasat registration. Car owners are not allowed to ply their vehicles with a TC number in the number plate. It is an offence as per the Indian Motor Vehicles Act. The TC number is strictly meant for use by motor dealers. The dealer can use it while transporting the vehicle from the manufacturing unit to the store or garage. At the most, it can also be used for test rides, according to the officials of the public vehicles department. I was later surprised to learn about all this information from News-Paper sources. It is clearly mentioned in The Telegraph, Kolkata edition dated 7th October’09 that “the police had launched a drive against vehicles using the TC number after sale, which can attract a fine o[censored]p to Rs 3,000 for the first time and Rs 6,000 on subsequent occasions for private cars”. The News-Paper also stated that “Such vehicles are a threat to law and order as the user can commit crime and escape as police cannot trace the owner in the absence of a registration number. Also, the owner of such a vehicle cannot claim insurance in case of an accident”. Even after being aware about all these facts, the Jalan sales team had made us drive the car from Kolkata to Durgapur (220 Kms, Crossing 3 District Toll gates) with a TC number in the number plate. I am really unable to understand whether Jalan Distributors/ Maruti Suzuki India Limited considers this deadly act as a part of their core Values (Customer obsession).

After a long telephonic and e-mail battle with the Jalan Sales team we were provided with the Vehicle Registration Smart Card on 05th October’09 and the 3rd Year Extended Warranty documents on 04th November’09. Along with the 3rd Year Extended Warranty documents, based on our previous several complaints, Jalan Distributors have finally sent us the Road Tax and Vehicle Registration Challan receipt of INR 22,220/-. During the time of purchase, they have charged us INR 31,750/- towards Vehicle Registration and Road tax charges. I am unable to understand the reason behind them charging us INR 9,530/- extra towards the same? Also, it is clearly mentioned in the Tax Challan document as a special note by the Government of West Bengal, that "the token must be exhibited in the vehicle and non-exhibition makes owner punishable". Still, the Jalan sales team members did not hand over the document to us earlier even when we have repeatedly asked them about the same. They kept providing us false information saying that the Token is not meant to be handed over to the vehicle owner.

I would also like to share with you about the poor standard of service that we received from Jalan Distributors, Kolkata on the day of purchase of our car. We are a permanent resident of Durgapur and had travelled all the way to Kolkata to take the delivery of the car, but to our surprise, we found that there was no representative from Jalan waiting in the show-room to greet us @ 10AM IST on 20th September’09. For a glass of water we had to go out of the show-room and manage from a nearby stall. I had purchased the car to gift it to my father and hence took my dad along with me to complete the paper-work formalities. In spite of me informing about this to the Jalan sales team in advance, there was no little arrangement made to make the day a little special for my father. There was no enthusiasm seen in the staff to make the delivery process enjoyable and memorable and even there was no little ceremony that took place during the delivery time. We had to wait for a long time for the delivery process to take place and at the end we only realized that we were not at all introduced to anybody from the service department. We were never contacted after delivery to ensure everything was satisfactory. To add more to the agony, the vehicle was not delivered with all the additional features promised at the time of sales.

I am currently working for an MNC in Bangalore, and have accompanied many of my friends in the past to take delivery of their new cars in the show-rooms. I was really delighted to see the way the cars were delivered to them by the dealers. I cannot anywhere compare Jalan Distributor’s service to the services rendered here in the Bangalore car show-rooms. I have written several e-mails to Jalan Distributors and to the Maruti Suzuki CRM team stating all the different issues that I have faced during the purchase of my car, but I did not find any of them doing enough to help me in resolving my issues!

Earlier, during August-September’09, Beekay Auto, Chanda More, Asansol Showroom had refunded us the advance booking amount after 1.5 Months of booking the Wagon-R Vxi car stating a silly reason - unavailability of stock. I am now tired of receiving poor standard of services from Maruti Suzuki India Limited. All these issues have together put my morals down! These burning issues have killed the great impression that I had about Maruti Suzuki India Limited!!


Regards,
Moloy Kumar Mukherjee

I have sold one maruti zen lx 2002 model to orbit motors rourkela(orissa) on 15th oct.2009
i want to book swift dezire vdi (white colour) but the sales executive mr. Rajani is not co-oprating properly. He is not picking up the phone or not replying properly. I have given oral complain over phone to the GM orbit moter rourkela but i m not setisfied.while exchanging my old car i was told to get a new dezire vdi model whitin 45 days but till now they have not book my order and i have received money receipt of my old car dt.15/10/09.
I expect a quick reply and a solution towards you.
Thanking you

Dear All,

Your provide the letter thanks, but I not happy this type off letter because of your telling in phone pls recall all wards, your telling next any problem issues we give replacement new vehicle & I asking return amount also, but your agreed replacement only new vehicle.
As peryour letter & your wards.


At no point of time !!!

Quality of product & after sale & service !!!

We as India's No:-1 car manufacture !!!

Standards !!!


(I had purchased the vehicle on 24/07/2009 ( the period of 47 days ) in the 47 days the vehicle is laying 21 days in your RNS service station & 3 days in chitradurga, throw that it is clearly inducting the vehicle performance, last 3 years I had experienced with wagan-R vehicle & I never faced such kind of crude problems and the same vehicle served me a lot without any problem.For that I had gone once again through your product. Now with this swift vehicle as per present experience (frequent break downs) how can I believe your quality of product after sales & service.


Your company declaring about your brands as a No-1 in India,, but sorry to say that you people re think before declaring about your product, think about the customer, think about the quality of the product before selling & think about your quality service. I wish to say that 1st satisfied the customer & think about your standards and rules,


Expecting your positive responsible your end

Note - This is not our fault this all your fault only pls recall all issues & I am faced.

01.First time 8th august 2009 (with in 10 days of purchase with in mileage1500 Kms)- problem occurred at 10:30 AM while driving on high way NH4 (Bangalore to Chitradurga.)- contacted customer care & bolt, belt tensioner & belt damaged replaced at Saketh automobiles Chitradurga.

Note- This all spare suppled RNS on sunday Chitradurga with out bill, after recivied all spare we hand over to Saketh automobiles Chitradurga & they are changed all spares replaced on same day morning, ofter changing the parts we used the vehicle, we take the all dameged parts same parts handed over to Mr. S. Shetty RNS Bangalore on tusday morning & same day vehicle we hand over to Mr. S. Shetty, he checked and returen vehicle around 04:00 pm & we used the vehicle.

02. Second time 25th august 2009 (within 1 months of purchase with in mileage 3000 Kms)-problem while driving on Bangalore City (BTM Layout) - contacted Mr. S. Shetty he say pls bring the vehicle we check & confirm, till date no replay.

Regards
Nagabhushana Reddy

I recently left my car (ALTO) to the service station at Ooty - Ambal Auto for a complete service as I was to going to travel for a long trip to coorg.

I did specifically mention the service engineer about my long trip and wanted him to make sure things are perfect so that it should not spoil my trip.

The service was done and when I was half the way, while setting up my luggages, found that the extra tyre was not mine. I had all JK tyres while the extra tyre was Apollo.

Knowing this I called up the service engineer, he informed that it could have been misplaced and it was fine to use that in case of any emergency. [First of all this was a bad suggesion given by the service engineer]

Secondly when I checked the alien tyre, that was again not in a good condition and was a punctured one.

This really frustrated me and wanted to register a complaint on the site and I found no such complain form on maruthi Suzuki site and also on the dealer Amabal auto site.

This could have ruined my trip. It is a serious issue that Maruthi has to take action on their dealers and engineers.

Being paid so much for, the service is just SO HORRIBLE.

Dear Sir,

This refers to redemption of credit points against my Citibank Auto Card which is due to expire on 31.12.2009. I visited Ratan Motors Govandi Service Station to get the points redeemed on Thursday 5th Nov 2009, it was informed that the machine is not working so i need to come the next day, or can visit showroon of Ratan Motors at Sion Trombay Road. I went to Ratan Showroom today & was informed that they can provide only "FREE AUTO-SERVICE" against the points.when asked if i can avail any free accessories against the points, they told me that they DO NOT provide ACCESSORIES against points,Can you please take up the issue with Maruti,as Citibank Customer Care, has confirmed that card holders can get accessories from any Maruti Authorised Service Center/Showroom.I own a Maruti Alto Lxi, bought from Navnit Motors,Thane in Oct 2008.

DEAR SIR

WE HAD PURCHASED A MARUTI SWIFT ON FEB 2007,FACING A PROBLEM REGARDING E.G.R. VALVE SINCE JUNE 2007 , & STILL THE PROBLEM IS CONTINUE .YOUR LOCAL SERVICE STATION IS NOT PROVIDING ME A GOOD RESPONSE REGARDING THE SAME.

PLZ.LOOK AFTER THE MATTER AS SOON AS POSSIBLE

REGARDS

BHARAT LAL DATA

C/O MAHAWAR TRADERS

CONTACT NO. [protected]

my friend booked a dzire vdi in his name in sep-08, now i want to take the delivery of the car in my name because my friend already purchased dzire vdi.now dealer refusing the delivery in my name.u tell me on which ground dealer do this.nothing is mention on booking slip , this is not transferable
at the time of booking one of the sales executive say yes .

Hi,

I have bought a swift vdi 6 months before. I already had a maruti 800 and a maruti wagon R in the family, This was my 3rd Maruti Car in our family. I completed the 3rd servicing of my car recently and there were not any problems mentioned by the servicing engineer.. Now just 2 weeks after that, I noticed that Gears have become hard and when I took it to the workshop, they say that I have to replace the clutch plates and will cost around 10k and its even not covered by the warranty. Atrocious and Awful. This is the heights. I am sure if this might be a minor problem because clutch plates do not breakdown suddenly overnight !!! and If this has happened, It should be manufacturing defect.

This guys, just see that a customer has come and try to rip him.

Thanks,
Pankaj

The Manager
Maruti Suzuki India Limited
Gurgaon-122015

CC: Competent Automobiles Co. LTD
Competent House
F-14, Connaught Place
N Delhi-110001

Date : 2nd Nov,2009.

Subject : Very High Maintains Cost
Sir
I purchased top end model of Sx4 ZXI Leather having Registration No.. Every time i give my vehicle for servicing, the amount charged in every service is always Rs 5000/- above which is very high compared to maintains cost of the other brands. I have always noticed that every time I gave my car to Competent Automobiles Co. Ltd for servicing ,they advise you to opt for something or the other which substantially increases the bill. If the suggestions made by the competent motors are so essential, the company should provide them with the car itself. I am told that maintains of Honda is substantially lower. Maruti Suzuki is considered as the peoples car. Therefore such high maintains cost becomes a dissuading factor. Maruti Suzuki must do something about it. And as a result this has lacked my interest to buy any further cars of Maruti.


Thank you


For Radhey Shiam Balkishan & Sons
Rachit Bhatia
14/18 Shakti Nagar
Delhi-110007
Ph- [protected], [protected]
Email : 1981.[protected]@gmail.com

Everyone out there, I really need help here. I'm an officer in the Armed Forces. I had booked a Maruti Swift Vxi from Popular Vehicles and Servides Ltd, Chennai on 20 MAY 2009 by paying the full amount asked by the dealer (Rs 396000/-) as they promised me immediate delivery. But the dealer has not made the delivery till date. The dealer told me that there was some strike in Maruti factory, which was denied by Maruti Customer care call centre. The dealer advised me to change to Maruti Ritz in the first week of September. I agreed as I was ready for anything. But unfortunately till today the dealer has not delivered my car. My shameless agent Mr Rajadurai(Territorial Head, Customer Relations, Popular Chennai) doesn't even answer my calls. Maruti Suzuki is also non helping me. My hands are tied as I'm on duty in Mumbai. On top of everything the dealer says that they will pay me a compensation @ 3% per annum! How could the rate be so low. Please tell me what can I do about this.

To:

The Managing Director
Maruti Suzuki India Limited
Gurgaon
14th August, 2008

Dear Sir,

I write to you finally after debating for nearly more than one and half months (BOOKING DATE 23-SEPT-09) now, after an experience (related to your product), which has left me confounded and conviction of a behavior, which with a strange finality in attitude seems to loudly proclaim - ‘we are like that only…’

No body from dealer (One up motors, Lucknow) informed yet now about the status of my booked car, after my repeated phone calls they said, this delay is because shortage of cars, I donot know whether they are right or not,
Furthet i have confirmed about shortage in other show rooms in lucknow, but they said maximum waiting is 15 days, this showes very unreliability of show room.
So, kindly look into matter urgently.

The attitude of the dealers is one of ‘not being bothered’ at all.


Your's
DR AMRESH
LUCKNOW
[protected]

To
The Managing Director
Maruti Udhyog Limited

We had buy a New Maruti Alto Lxi model (DL5CF 3279) with engine no.4224705 and chassis no. 1093949) from maruti authorize dealer Fair dealer, Shahdara Delhi on[protected]. but when i had gone to second service of car to rohan motors gr. noida then they told me that your car's purchase date according to maruti online system is april-2008 and they said to me that this is third service not second. after that incident i complaint this issue in Fair dealer, Shahdara Delhi. then they told me that they will rectify this problem in 3-4 months and they done my second service in their service center.
again when my third service comes i go to rohan motors gr. noida. for this service and they told me again that your date of purchase of car is april-2008 and accordingly this is your fourth service(paid) not third one.
It means after my complaint before 5-6 months Fair dealer is not interesting to rectify my problem.

May I please request Maruti Udyog to step in this matter.
otherwise i am going to consumer court for filing case against both Maruti and fair deal.

My car details is as below--

Registration no : DL5CF 3279
chessis no : 1093949
Engine no: 4224705


Waiting for positive response.


Regards
--
----
Mukesh Kumar
106, Pratap Bhawan, 5, Bahadur Shah Zafar Marg
New Delhi - 110002, India
Mobile : +91 [protected]
Email: [protected]@gamil.com

We are the customer of Maruti Suzuki . We have purchased WAGON R-VXI two year
Back. Since from purchase and 1st servicing , we are facing the problem generated by CHOWGULE INDUSTRIES PRIVATE LTD PUNE.

The few complaint points are as follows.

1. At the time of purchase they have taken extra money Rs. 300 for new card type RTCT book. But they have provided traditional documented for the same.
After one & half year follow up money is returned in the form form of subsidy
in glass film coating. Dealing person Mr. SUDEEP.

2. At the first servicing I am ignore about responsibility of car equipped material.
At that time my new CD SONG case with 10 CD’s was misplaced. Responsibility was not taken by anybody, with suggestion to me take out all the
The such material with me at the time servicing.

3. At the second service SPEEDO METER is damaged.
After 15 days it was replaced.

• At time of third servicing I came to know that me STEPNY TYRE WAS CUT
Is it the magic?

I am helpless to make a complaint after such long span notification.


4. At the time filling feedback form ,Service Executives always standing nearby
And indirectly expecting about positive things. We also agree that we have filled good/ in favour things, but orally complaints with executives.



Any body rise the questions why i am making the complaint right now ?


Because:

1. We were thinking that no body will suffer.

2. We don’t want add a BAD PATCH to CHOWGULE INDUSTRIES PRIVATE LTD.



3. At the 29h September 2009 I done 2nd paid servicing. At all we am not happy with servicing done and charges of it.

Second thing is that MY CAR COVER IS STOLEN & A/C ON / OFF button was crack at the time of servicing.

I have made the complaint still no body taking the care it.

Attachment of responsibility is attached herewith.

Service Executive: Mr. DEVRAJ D.



IS IT CALLED GOOD SERVICING STATION WITH SUCH A GOOD GIFTS FROM CHOWGULE INDUSTRIES PRIVATE LTD.

Hoping for good service in future.

To Dear Mr. Batra,

Chieif Director of Batra automobiles Faridabad
Authorised dealer of Maruti Suzuki (India)

Cc : Chief Sales officer of Maruti Suzuki India.


Dear Sir,

It is my Third humble request for same problem since last 02 months .

I have purchased Maruti A-Star car in August 2009, from the showroom Batra Motors Maruti Suzuki , Faridabad, Haryana.


First time i have raised with in 01 week after purchaised to sales persons, second time at the time of servicing to the concerned superviser of your company, who takes care for complaint in job card .

1) Fuel smell : This problem seems major while we sit inside , and it is too much to avoid, niether we can sit inside, nor we offer our guest to sit , also feel this will be some minor in terms of reparing.

2) Clutch noise while shifting the gears and lift the leg from clutch part.

3) Front right side wheel noise, this has been also noticed from day one and advised on trial also with concerned suprivisor , but altitude of trail supervisior was too negative beside uderstanding the mistake he was convincing me that there is no nise while turning the car, but now it is becoming too noisy day by day , specially noticing at the time of morning when i park the car out side(while turning) of my home.

Now i hope you will be able to undersatnd how i am driving with 01 of the best cliamed car by Maruti.

But i fell surprised also to see the type of manufacturing, since i have been associated with Maruti from the time of 1986, me and my family have purchaised more then 23 cars till now , but never face the issue like this current A-star faulty car, is this really a problem with this model car, or may be it has occured piece to piece ???
If piece problem then why nobodys have had trail and rectified this before sale out, you know reputation means alot ...


Plesae do not act late/negative , as this way you will loose your one of the Loyal customer/clinte also to avoid any futher legal complaint.

It was our perception that Marutij Suzuki Auto is providing best service in comparison of other car service providers in this nation but now I am thinking that I was wrong.

Kindly let me know that whether my perception regarding Maruti Suzuki is correct or wrong.
Because it is matter of trust and relationship which me and my family is having with Maruti Suzuki


Waiting for the response
Your Sincere Customer

Vivek
[protected],

I purchased a maruti swift vxi model in Jan 2006. Right from the time of purchase i have been complaining to Maruti regarding the cabin noise & in every servicing the service dealers just do some padding which eliminates the noise for a weeks time & then once again the cabin noise in the car surfaces & the sound is even worse than a old rickety outdated fiat. Inspite of my numerous complaint during each servicing & even otherwise the problem has not be eliminated.
The service dealers have also got fed up with the problem & has informed that they do not have a permanent solution to this issue.
Now my contention is that this is manufacturing defect & Maruti should directly look into this & have the problem eliminated imm since i am troubled because of the noise it makes.
My Car details are -
Registration no - MH 04 CM 118
Year of purchase - Jan 2006
Dealer - Navneet Motors
Place - Thane.

My mail to Maruti in this regard is enclosed -


-- Original Message --
From: "Ravi Panicker"[protected]@rediffmail.com
To: [protected]@maruti.co.in
Cc: [protected]@maruti.co.in,deepak.[protected]@fortpoint.co.in
Subject: Fw: HT20070610_[protected] Maruti_Support Product Feedback/Maruti Swift CRM:[protected]


No concrete action has been taken till now. If Maruti is so dis-interested in their old customers than i have no other option but to take legal action - i am contemplating going to the consumer court.

If you just go through the service record of the car you will understand what i mean. I have the service record papers of all the services done to rectify this " MANUFACTURING DEFECT".

Pls don't depute the service point to call & speak to me.

Ravi Panicker

-- Original Message --
From: "Ravi Panicker"[protected]@rediffmail.com
To: [protected]@maruti.co.in
Cc: [protected]@maruti.co.in,ChetanP.[protected]@maruti.co.in
Subject: Fw: RE: Fw: Fw: HT20070610_[protected] Maruti_Support Product Feedback/Maruti Swift CRM:[protected]

My car is a vxi model having engine no G13BBN253112 & chassis no MA3EYE41S00137899. The problem of cabin noise is there right from the time of purchase & during majority of the servicing it has been informed to the service station. Infact i have gone to the service station so many times just for this. Initially i got the car serviced from Navneet Motors, Thane & then in the last couple of years from Fort Point, Thane. I don't think that the service station is competent enough to take care of this issue since it seems to be a inherent problem with the Maruti Swift.

I am sick of driving it because of the noise it makes. Hope Maruti does something for it & fast, otherwise I'll definitely take some action for sure.

Regards
Ravi Panicker
[protected]

-- Original Message --

From: [protected]@maruti.co.in
To: [protected]@rediffmail.com
Subject: RE: Fw: Fw: HT20070610_[protected] Maruti_Support Product Feedback/Maruti Swift CRM:[protected]


Dear Sir,

Thank you for visiting our website.

We regret the inconvenience caused to you, however we request you to kindly confirm us the name, location or code of the Maruti Authorized Service Station or Dealer Workshop whom you have contacted regarding this issue along with the variant name (Lxi, Vxi, Zxi, Ldi, Vdi) of your car. This will help us to resolve your complaint at the earliest.

3906-01
FORT POINT
KOTHARI WAREHOUSE NO. 111
POKHRAN ROAD NO. 11
MANPADA
CHATALSAR
THANE

Thanking & assuring you of our best services at all times.

Please feel free to revert in case of any query or clarification.

Regards,
ANY TIME MARUTI
(Call- [protected] or Toll Free[protected]
International Toll Free Numbers:
[protected]From USA and Canada)
[protected]From UK)
Please Visit us at <http://www.marutisuzuki.com>
001
=================================================
From: [protected]@rediffmail.com
Received: 9/5/2009 5:31 PM
To: ATM Queue
Cc: ChetanP.[protected]@maruti.co.in
Subject: Fw: Fw: HT20070610_[protected] Maruti_Support Product Feedback/Maruti Swift

The rattling sound & cabin noise has become unbearable. I cant stand it any more. During all servicing i have mentioned this defect to the servicing centre but i feel that it gets rectified for a day or two & once again it starts.

My car registration number is MH04 CM118, in all the service logs you will find this complaint. Initially i was getting my car serviced from Navneet Motors, Thane & later shifted to Fort Point, Thane.

Can Maruti please do something and address this fault once for all.

Regards
Ravi Panicker
[protected]

-- Original Message --

From: [protected]@maruti.co.in
To: [protected]@rediffmail.com
Subject: Fw: HT20070610_[protected] Maruti_Support Product Feedback/Maruti Swift

I HAD BOOKED MY CAR SWIFT DIZIRE VXI ON 22/09/09 AT YOUR AUTHORISED DEALER M/S MUNEER CARS HOSPET , AT THE TIME OF BOOKING DEALER PROMISED TO DILEVER CAR BY 15/10/09 BUT YET I HAD NOT RECIVED ANY CONFERMATION ABOUT MY CAR DELIVERY . IN SUCH A CASE I WILL THINK TO SURRENDER MY PLAN TO PURCHASE MARUTI CARS NOW & IN FUTURE IF I WILL NOT GET MY VEHICLE BEFORE 30/10/09 SO PL LOOK UP TO THIS MATTER AS I AM A CORPORATE CUSTOMER .