Comments
Maruti Suzuki SX4 zxi — Bad Response of the Dealers
I had given my car MARUTI SUZUKI Sx4 Zxi (GJ-4AP-2825)for service and repairs at Maruti's Authorized Service Station named "Eternal Motors Pvt Ltd, Chitra,Bhavnagar" . But I am not satisfied with them. They avoid me & not giving proper answer.They want to send me at Kataria Motors, Ahmedabad to show my Sx4, though it was their duty. According to Kataria Motors, the problem is that the steering coloum work not properly & need to change. Its make noise. Though I have warranty, My deler, Eternal motors, not replaced the faulty part of my car. I have also external warranty but deler's mechanical engineer refuse me to change the part. He also told me that if he replaced the faulty part, the company cuts its charge from his salary. After seeing my extended warranty, the mechanic told me Don't worry I am here.!!!!And other mechanic of the deler also suggested me to change the faulty part. They avoid me since last one month. They always told me that I have to replace faulty part at Kataria Motors, Ahmedabad. Why should I go Ahmedabad???Though I had purchaced from here.
We complained two time at company's Call center dated at 9/9/2010, Complain no is [protected] but complain automatically closed without inform or confirmation from me. And from call center they told me my complain was closed by Eternal Motors.
Now I have again complain dated at 13/9/2010 Complain no is [protected] which is still pending. This is my 2nd car of Maruti Suzuki.
So please do needful as soon as possible.
Regards
Jignesh Salot
[protected]
sx4 — Non delivery
I had book a new SX4 diesal Car in April 2011 through your Delar M/s. Popular Automobiles, Kottayam. At the time of booking the Delars persons assured me that at any cost the Vehicle can be released to you with in 4 months. But till today they are not able to deliver the same. i wants to get a clear message from you.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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+91 11 4678 1000 [New Delhi]
+91 22 2659 0478 [Mumbai]
+91 48 4408 8400 [Cochin]
1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
Maruti Suzuki SX4 zxi — Non delivery of new car
I have booked a SX4 on 14th Jul and was promised delivery within 15 days and haven't been given delivery yet. Moreover I also haven't been given a likely date of delivery.Kindly look into the matter and reply soon.
Thanks