Maruti Suzuki India Complaints & Reviews

Fully agreeing. they have enogh and more booking and the suplly is low cpmpacred to the booking. And the compnay may be not interested to add more plants. Anyway bad attitude as now we, customers have more options.

joseph kerala

My name is Saurabh Mittal and I belong to a small city named sirsaganj in Firozabad District in UPW. I feel very proud when I say that I am one of the millions satisfied Maruti Suzuki customer, who is loyal toward his choice. I have been very happy and satisfied with the services of the company no matter they were directly from the company hand or from the dealer hand until last week when an incident happened which I can never think even in my wildest sense can happen with in the dealership of such a reputed company. I was shocked to know that the high demands in your products is making your dealers to charge premium for the products. I never believed anyone telling me such things until I got to pass through the same experience few days back.


I visited one of the dealers in Agra city named Madhusudhan Motors Pvt. Ltd. and showed my interest for the swift desire car. As we are the loyal and old customers, all the staff there knew us very well and thus welcomed us in a warm manner. I inquired about the test drive, but I was told that due to shortage we are unable to provide you the same. Still, looking at the market reputation, I showed my willingness to deposit the amount for the booking of my car. Mr. who is also the manager there told me that since I am an elite customer, I dont need to give any deposits and will get the car in the next 15-25 days for which I readily agreed and left for my home.


After 5 days, I received a call from Mr. that they have a car in stock but they can only give it on the premium of Rs.15000 and were ready to deliver the same the very next day there demand is met. To this, I politely told them that I am not willing to pay any premium and will wait for my car to arrive in the promised time. This was where I felt totally cheated as Mr. manager told me that if you will choose to wait than you will have to wait for more than 4 months and the car cant be arranged before that.


This statement has given me an utter shock not only because I am having my blind faith for the company and its reputation but also because the dealer in itself is a very reputed and known person of the city and is never expected to show this kind of attitude towards the customers.


Sir, it was very hard for me to make up my mind to write this letter to you but believe me, this is not a complaint. I just want to make it sure, that if I am recommending someone a Maruti Suzuki product than I am only doing so because of the utter satisfaction that I have from your services, but with all that happened, I will have to think twice for doing the same.


I hope this letter will make a certain change. I dont expect much, but atleast that much that in future any other customer shouldn`t have to pass from the situation that I had.


One of your loyal customers.




Regards,


Saurabh Mittal
[protected]

maruti / swift (vdi) — Engine

Dear Sir,
I have swift car. It's in warrinty Piraed. It runs 36000 kl. And his eingien has been feild. They Dos't give good risponce.

@Lalit Sharma, contact [protected]@gmail.com to get your problem fixed .

Suzuki Access - 125 — Payment Method

Hello,
I dont know much about this forum and so I dont know about the respond over here.I want to buy a new suzuli Access.I want to give it as gift.My problem is, when i asked the dealer about the payment, He told me that I have to pay full amount which is 50, 403 on the day of booking and after 45 days from that date I ll get my vehicle.I am not finding any logic for such payment.If I am going to get it after 45 days then why I need to pay full amount in advance?I am ready to pay booking amount but why the full amount ?Am I going to get any specially benefits or discount with this as I am paying in advance?I make a query in suzyki complaint and query section and I am waiting for the reply ...

Suzuki Motorcycle — horrible happened with suzuki access125

I bought the vehicle yesterday, it is not the 24 hours to the delivery. ODO reading is only 40 kms. While driving today morning suddenly rear tyre is separted from the body, the tyre is out get broken from the place where it connected to the body. While this I got injured.
I am feeling that SUZUKI motor is cheated with me. They give me a scooter with problems.

I Bought the scooter because the name of esteemed organistaion M/s SUZUKI . But this type of vecihle is not feeling me like SUZUKI.

This is horrible to me what happened with me from the new scooter.

I am totally disagree with the vehicle and M/s SUZUKI.

Dealer Name - Natraj auto pvt. ltd
Date of delivry & purchase - 29-jan-10
Engine no. - F[protected]

This is horrible, suzuki had delivered a defective scooter . they hav e to change the scooter.

company will have to replace the same

respected sir, recently i had been a dealer of suzuki in indore sneh nagar suzuki booking of access 125 .at time of booking dealer salesman have imposed compulsary condision imposed like accessory of 2500 rupee and insurance from dealer only.saleman say any complaint you suzuki.we pay extra payment suzuki mator area manager and other man.sale man say we are not any action by company beacus we pay extra.suzuki world class com.but in india dealer are not good.we receve hope some action aganst dealer.rpl plz.mahesh ladha[protected]

such a horrible experiece of Mr. Anuj. I am planning to get the Access but now I will search other option...

now what r u doing ...mr. Anuj, Is dealer is responding or not or Suzuki is helping you .

I have a same case with other bike I am planning to court against company..

I am planning this scooter for my wife after reading this i will go for Activa

why should we take this, afterall safety is first for my family

safety is first for vehicle, activa is best in scooers

japanese technology ------ bad experience, company should have to take action

Suzuki Access 125 — you have not ready stock

I want to book suzuki access 125 in surat city but you have not ready stock at your any dealer shop in gujarat. You have comparision with Honda Activa for your product but you have not ready stock how you advertise it. If company manufacturing a car they have a minute but you have manufacturing a scooter in four month! You have provide facility for chiting customer by your dealer network and also received more Rs.[protected]Extra on road price) for current booking or ready stock.

Akshay Patel
(m):[protected]
surat gujarat india.

any upadtes from suzuki

Suzuki Access 125 — Consignment Not Received

I booked suzuki access 125 near about two months back. At the time of booking the showroom people are very excited to deliver the product within 20 days, it is mentioned in the booking receipt as well.

The issue is, i am still waiting for the product after paying the full amount. This is the third week i am listning the same reasoning that "RTO is not working". It is really taugh to believe that RTO is not functionning from such a long time ( 3 weeks). This service is really sub standard.

The Suzuki showroom is at malad west, mumbai.
If anybody can help to get the thing done, please let me know.

Thanks

Suzuki Access 125 — change of name on bill

i have purchased one suzuki access 125 on 08/06/2010. The name on bill appears as Akhilesh Kumar though i told them that billind to be done in the name of Neelam Kumari Singh Wo Akhilesh Kumar. The dealer is saying that we are doing online billing so it will not be possible to change now. The dealer,s address is Punjab Bikes Pvt. Ltd., Choti Baradri, patiala

Suzuku! A Japanese Principal, but what a shame not to even respond to a victim of your negligence.

I've booked suzuki access about 3 months ago.. Dealers promised that the vehicle will be delivered within 2 & half months.. Now due to no ready stock, its getting more delayed.. Who's going to answer for this problem..?? Coming to competition with honda products, I canceled the honda dio i had booked, assuming that I'll get access soon.. Dealers don't respond properly.. If this continues, you'll perhaps lose many of your customers.. Please oblige and find a solution for this problem..

Suzuki Access — AFTER SALES SERVICES

please note that we the owners of suzuki access are having the problem in after sale services. when ever we go they tell that come after 3 to 4 days for our free service. There are no proper staff. And they deal with us very rudely whenever we go for the service.

suzuki 125 access — suzuki 125 access

I have purchased Suzuki access 125 scooter from Gitansh agency ludhiana. Within Purchase of 15 days I am facing problem. I am having problem in lock.

I request to you look in to the problem.

Thanx

Harkaran singh
[protected]

Suzuki Access 125 — delay in delivery

Sir,
I have booked Suzuki access 125 on[protected] (6 months back) from Ravi Wheels Pvt. Ltd.,Vadodara. I am still waiting delivery of it.I am approaching dealer frequently but getting negative reply. Suzuki customer care is totally deaf and dumb and it is also not working.Can customer wait for 100 year?

Suzuki Access 125 Complaints - Defective scooter delivered by Suzuki ( access 125 ) - A horrible experience
Complaint of suzuki brand access 125
Chauhan, Naveen

Sent: Friday, August 05, 2011 2:11 AM
To: sharma.[protected]@suzukimotercycle.in
Attachments:



Sir,
I have purchased suzuki access-uz125 on[protected] this is my blunder mistake to purchase suzuki brand.from 15/7/2011 my access was in your ajmer road setia auto mobiel company .for repairing because of some problems.since last year it is very problematic veichle for me .Every services you execute you change its filter and clean the petrol tank.But after service next day probleme gets same.After lot resquests they r not bothered.today also I took the scooter to university and in the evening the scooter didn't start your executive mr Ved prakash came and told me that the scooters engine is seized.



Regards
Naveen chauhan
operation executive (24180)

cell no. [protected]

Suzuki Access — Not Delivering within Given Time Period

Hi
I have booked suzuki access on 9-Apr-11 from "I B Motor Guajrat PVT LTD" and they have promised me to give dilivery with in 4 month but today after completing 4 month, They are telling me to wait 2 more month.
Please help me in this case .
for more detail see the attached documet of booking receipt.

I Agree

realy worst vehicle ever and service i recieved is worst then that.

Suzuki Access 125 — low quality set of guard

a set of guard (black color) purchased from the dealer M/s ashvek motors, panaji is vanishing its color within a week. low quality standard.

Suzuki Access 125
I brought Suzuki Access 125 from Ankleshwar(Bharuch)-Gujarat.
I given my Suzuki Access 125 for service 5th Dec-12.When I received the back scooter from workshop, I found the damage seat cover at the workshop. I shown the same to present representative & He took only seat cover for informing to senior person from Bharuch bhanch & He told me that after three days, he will inform me about the same.But after 10-12 days no reply from the service office. So, I phone to bharuch office to know about the status of the seat cover. Suzuki representative Mr.Ankur told me that He will take openion of his boos & inform me the same.
But after that no reply from Mr.Ankit & when I informed to Mr.Ankit, He told me that seat cover can not change because it was not damage in our workshop.
After all talk to Bharuch office but they told me that it will not repair/change from our side.


This is very bad response from the Suzuki representative. If can not response about small thing than what about the major issues?

This is very shame of M/s SUZUKI regards response of customer & vehicle care during the service.

Dealer Name : K tech suzuki, Bharuch

Regards,
Hasmukh Patel

Dear sir,
I have purchased Suzuki Access-125 on 09/11/2010 aftr 6 mths due to some problems engine is soaking mobile oil n creating alot of problem. I have claimed in the service centre from- SURYA MOTORCYCLE HOUSE PVT. LTD, TAMBESHWAR NAGAR G.T. ROAD FATEHPUR - 212601(U.P.) but they have not given appropriate response for my claim. They took my scooty stand in their service centre for 2 months after that they told me that engine has damaged and after repairing the scooty they charged money for dat repairing and given me a bill of rs- 5130.
it is well known by us that during a year if any problem we are facing in a vehicle it should be given free services from the company for repairing. The battery has also taking problem we have complained for it bt all the time they are not changing and not responding for the claim then aftr alot of complaints i have changed my scooty battery from outside of d company,
Fuel meter is also not working after 15 days of puchasing the vehicle they had also not changed it with in the guarantee period and they had also charged for the new fuel meter but its still not working.
i think i have done a bigger mistake of purchasing this SUZUKI product & has very bad services with in the guarantee period.
i will not suggest any one for SUZUKI product..
Dealer name- Aditya Pratap Singh
Engine no.- 43897
Chassis no.- 8195855
Yours faithfully,
Surabhi Agarwal

suzuki motors,

sub: SUFFERING WITH THE PROBLEM OF AVERAGE
dear sir,
I have a suzuki access 125. i brought this from prabhat motors, amritsar. i want to register a compliant against your dealer-PRABHAT MOTORS. i am facing a problem with their AVERAGE it's just 30KM/L. but the mechanic of prabhat motors did't solve my problem.
i think i have done a bigger mistake of purchasing this SUZUKI product & has very bad services
when u receive my complaint please contact me. my number is [protected]
Your faithfully
Sanjeev goel

Suzuki Access 125 — After sale services

I have purchased a Suzuki Access 125 from Amreli. Due to my transfer from Amreli I have to shift to Surat. When I contacted the Authorized dealer of Access 125, Dharmraj , they did not give me benefit of free service and refused service. They also behaved rudely.

Suzuki Access 125 — Not getting RTO passing and pending accessories--payment of both already done.

Very unhappy with the service I am getting at Suzuki Showroom Kapadia Auto Wheels, Shalimar, Nasik.Its about 1 month passed still not getting RTO passing done and also not getting the pending accessories.When contacted staff there, they are making fake promises always.Really frustrated now.

staff is very arrogant ...they talk as if they really dont believe in customer-vendor relationship and after delivery services...really bad behaviou...

Suzuki Access 125 — bad servicing

i purchased suzuki access 125 2 years back. today on 15th feb, 2014, i did the servicing from swarget suzuki center. i found various scratches on bike after servicing also one of the metal part from front side is broken. i want service center should replace the same.

Suzuki Access 125 — parts not available - delay in service .

My scooter was given for accident service at Manikandan auto mobile service centre, Ernakulam on 23.3.2014 and on enquiry I am told the parts are not available and there is delay in getting parts from the company . Please do not harass the customers in this manner . Do take some action in the matter.

Suzuki Access 125 — Suzuki Access 125 Service Complaint

Dear Sir, The above subject Suzuki access is servicing three time for your service center in dindigul. Problem is over racing and Clutch cable problem. But there is no implement. My Email ID. [protected]@rediffmail.com So, Kindly please solve my problem. Thanks,

you know same here in the philippines, suzuki had a very very bad service! You must file a complaint and post it to many forums and as much as possible let the media know about their bad bad service!

Maruti Swift — Delay in repair

My car met with an accident on 2/6/2009 near helmet circle at ahmedabad an when contacted the dealer kiran motors they arranged to tow the car to their workshop and the car reached the workshop at 4 pm, But till 3/6/09 the car repair job was not started when contacted the workshop manager he misbehaved and he replayed that we will do the repaid on our own not as the conditions of maruti udyog limited.


So hence we request the concern authorities to take necessary action at the earliest and oblige.

Ashwin Dayal Chaturani
[protected].

Dear Concerned person,

I have booked SWIFT DEZIRE VXI model(silky silver) through Anju Sukla KTL Pvt.Ltd Hardoi(U.P). I have given a booking amount of Rs.50, 000in form of SBI cheque no.019329 on dated 9th nov 2009. The dealer issued me receipt (receipt no.1764).

It is been more than 3 months and i have not received my car till date. On inquering with the deals he does not give me any satisfactory reply, and says tht there is no care that required model is available. I think he is doing black marketing of the requested model and not giving any satisfactory reply and always saying wait for 2months from last 3 months.

Request you to kindely note my complain against the dealer and deliver me the request model as soon as possible.

In case the car will not deliver till the end of march 2010, i will take this issue to the consumer court.

Thanks,
Rajkumar Gupta
Mob.-[protected]

hi am planning to buy Suzuki125.pls advice me on this.

Hi guys do not buy suzuki access because any colours it takes 8months to deliver it even my friends booked and cancelled because he went ot honda show room to honda activa dlx and he buyed activa. Suzuki Access is mileage is very bad and servicing very poor. Please ask 2 to 4 people and buy.

Suzuki access 8 months and they wont deliver in tome still they doing very late.

Suzuki spare parts is not getting properly servicing guy doing late if i ask they are telling still parts has not came what to do tell me .

Suzuki access facing so many problems rear body should be made like activa because any repair comes making late to remove screws and open it and to fit. they are telling half an hour and one hour

sir i think you have to send this mail to Mr karun he is the authrised for maruti suzuki for up.
Karun.[protected]@maruti.co.in

MARUTI SUZUKI INDIA LIMITED — malfunction of gearbox

sir,
This is to bring into your kind knowledge that i purchase maruti swift LXI car on 04/05/2009 from D.D.Mayapuri, New Delhi. From the begining there is problemin reverse gear that is when ever i try to move gear in reverse mode it gets stuck up and then i have to manipulate it to get it in proper position. I had told this complaints to dealer during all the three services but to no avail. They say it will be fine we have done some adjustment, but actually problem is now aggravating, as the front gear is also starting malfunctioning. I am in great suffering. kindly take action against the dealer to replace the part or else. i shall be very thankfull to you.

Maruti Suzuki — Clutch & Pressure Plate Problem

Purchase a new Car Maruti K-10 (VXI) 02.10.2011 Purchasing Date.

Problem- Clutch & Pressure Plate Problem (Under Warranty)

Service Center ask Clutch & Pressure Plate Repair On payment Basis.

Dear Sir,

I have purchased a new car Maruti Ritz VXI in the month of July 09 in cash without any finance from Prem Motors, Gwalior (M.P.) and Registration No. MP-07CB/2060 named Ravi Datt Sharma.

Now I want to say that car is very good but I have a very bad experience by Prem Motors due to the service quality .Service quality is very poor and they understand service means only car washing. I said to supervisior for Wheel Allinement and allinement is so poor that they could not tights the stairing state and I have done the again allinement by Bina tyre Gwalior just after the service and allinement.

now, in this car vibration is generated and its vibrtae in low speed and in this regard I contact to Mr. shukla who has sold this car and he advised to me to come to the Prem Motors with car.I have gone to Prem Motors dated 25.02.2010 in evening but Mr. Shukla was not meet to me due to his busyness and try to contact him on phone but he not picked up the phone. I said to receptionest to call to Mr. Shukla and she phone him but after 30-45 minutes waiting he could not meet to me and I return back.

Now I want to know there is no responsibility of Prem Motors after selling the vehicle and what is the mean of service and extended warrenty.Now pls arrange to provide the emailid of Maruti Suzuki.
I think maruti does not provise better service after selling a car.

Pls do the needful and arrange to send an engineer to look into the matter.


Thankd R.D.SHARMA, GWALIOR(MP)
[protected]

THANKS

@Napoleon, contact [protected]@gmail.com, ur problem get fixed

MARUTI IS VERY POOR IN SERVICE ...MOST OF THE PRODUCTS ARE NOT AT THE OKEY LEVEL ALSO ...


DID BIG MISTAKE TO LEAN UPON MARUTI TO MAKE IT FIRST CAR OF MINE...

Dear All,

I wanted to share my experience regarding the repair of my SX4. Mr Abhishek Lohiya, CEO Lohiya Motors has been very responsive to the complaint and personally supervised the repair. My car was taken to Narayani Motor, Bhubaneswar and all repairs were completed within three days, that included some checks and major repairs . I also want to thank Mr Prince Chopra, Area Manager Service Orissa for his help. Now I have got my car back n I want to thank Maruti for their prompt response to my complaint.

Napoleon Nayak

Dear Sir,

Iam not satisfied with the service of Rohan motors Dehradun.I had purchase Swift LXI from Roham Motors, Dehradun and iam still waiting for my Registration Papper always Rohan Motors have some excuss.
I think i had taken wrong decision to purchase Maruti Car.

Arvind Khandka
Thakurpur
Prem Nagar
Dehradun

http://www.footbing.com/products/Nike-Air-Yeezy-man-n515_p1.html

Maruthi Suzuki India Limited — resume selected

sir i got the below mail on 15th april. i would like you to give a confirmation about the mail.

REF: "MARUTI SUZUKI" DIRECT RECRUITMENTS OFFER.

Your Resume has been selected from one of the various job sites we hire from for our new plant. The Company selected 62 candidates list for Senior Engineer, IT, Administration, Production, marketing and general service Departments. It is our pleasure to inform you that your Resume was selected as one of the 62 candidates shortlisted for the interview. The SUZUKI Company is the best Manufacturing Car Company in India; The Company is recruiting the candidates for our new plants in Delhi, Bangalore, Pune and Mumbai.

Your interview will be held at The Company Corporate office in New Delhi on 30th of April 2011 at 11.30am, you will be pleased to know that of the 62 candidate’s selected 55 candidates will be given appointment, meaning your Application can be in progress to the final stage. You will have to come to the Company corporate office in New Delhi. Your offer letter with Air Ticket will be sent to you by courier before the date of interview. The Company can offer you a salary with benefits for this post from 62, 000/- to 25,00, 000/- P/A + (HRA + D.A + Conveyance and other Company benefits. The Designation and Job Location will be fixed by Company HRD at the time of final process. You have to come with photo-copies of all required documents.
=====================================================
REQUIRED INFORMATION AND DOCUMENTS BY THE COMPANY HRD
=====================================================
1. Full Names:
2. Contact Address:
3. Mobile Number:
4. Sex:
5. Age:
6. Photo-copies of Qualification Documents.
7. Photo-copies of Experience Certificates (If any)
8. Photo-copies of Address Proof
9. Two Passport Size Photograph.
====================================================
You are to make a REFUNDABLE cash security deposit of Rs.16,900/-(Sixteen Thousand Nine Hundred Rupees) as an initial amount in favour of our company accountant name in charge of collecting payment. This payment covers Registration, Interview, insurance, Processing & Maintenance charges. The refundable interview security deposit of Rs. 16,900/- should by paid through any [STATE BANK OF INDIA], [ICICI BANK], [AXIS BANK] or [PUNJAB NATIONAL BANK] Branch closer to you to our company accounting officer in charge. Account information will be provided to you upon your response to this mail.
REASONS FOR INTERVIEW SECURITY DEPOSIT: This is a measure we have taken to check bogus applications from unserious candidate who applies for job and we send them offer letter and air ticket and also make the above mentioned arrangements in other to give them a comfortable interview and they fail to appear for interview which is a huge loss to the company and the interview becomes shabby and hence we fail to recruit the needed manpower. But with your security deposit we will be assured that our expenses will not be wasted. Please do comply with us as your refundable security deposit will be returned to you in cash immediately after the interview is over at the very premises of the interview.

NB: You are advised to reconfirm your mailing address and phone number in your reply. This Company will be responsible for all other expenditure to you at the time of face-to-face meeting with you in the Company. The Job profile, salary offer, and date -time of interview will be mentioned in your offer letter.

IMPORTANT NOTICE:
Last date for security deposit is 23rd of April 2011. The earlier the deposit is made the earlier your position will be secured by the Company HRD -direct recruitment manager.

Regards,
Mr. Aiko Hiroko
HRD -direct recruitment manager.
MARUTI SUZUKI INDIA LTD (MSIL)

State Bank of India — misbehave and harashment

respected sir,
yesterday i went to state bank of indias branch at sujanpur-145023 in punjab dist gurdaspur teh. pathankot. the person(paramjit often known as baba ) at the cash counter was dealing very rude with custemers his way bof talking is very abusing.

Maruthi- Wagon R Duo — Regarding Dealer

Dear Sir,

Iam Jaipal reddy. I have booked Wagon R in Acer showroom on 2 june 2009 by paying Rs 5, 000/- in advance.on 4th of june company (maruthi) has announced special on wagon R version. so we discussed with the dealer he didn't respond to us in a good manner and finally he said i[censored] wish to take then take otherwise take ur money and approach another dealer. meanwhile we discussed with mithra agencies and it was delivered. they treated in very good manner.
again one fine day we called the acer sales person we asked for refund of our money. he is not interested to answer our call and escaping from us (not picking the call).finally we went to showroom and submitted the documents but they told that check will be given after a week that this etc., and finally on 25 th june 2009 i have a check for Rs.4, 000/
. They told that Rs1, 000/- is for invoice charges.
I just want to confirm why they will make the customers to suffer like this? although Acer showroom is 3 kms from our house we went 22kms away to mithra showroom and purchased car b'coz of rude behaviour of teh sales person.
Please take some action.

Dear Sir,
I m santosh Kr. mahto wants to inform u that the staff behavior of SBI east patel nagar, Delhi (Branch code-1282) is very bad.One staff who is a cashier i don't know the name of that person But he always use rough language to customer. He haven't knowledge that how to communicate with customer & what is customer service?
Plz do need full about this ASAP.

your fathfully Customer
santosh kr mahto

Cash deposit — misbehavior with customer

Dear Sir,
I m santosh Kr. mahto wants to inform u that the staff behavior of SBI east patel nagar, Delhi (Branch code-1282) is very bad.One staff who is a cashier i don't know the name of that person But he always use rough language to customer. He haven't knowledge that how to communicate with customer & what is customer service?
Plz do need full about this ASAP.

your fathfully Customer
santosh kr mahto

pls give ur mobile number...