[Resolved] MCCAIN INFOSYS, Mumbai — non replacement of the product
VVedang V. Bakshi
Dear Madam/ Sir,
I had purchased a 250 GB transcend poratble (External) hard disk on 6th Frb 2009 from MCCAIN INFOSYS, Lamington road, Mumbai. The product claims 2 year replacement warranty. I have original receipt/ box/ instruction card (Everything). Please find the scanned copies attached with the mail.
The product stopped working within a few months and I clamied warranty on 2 Nov 2009. MCCAIN INFOSYS accepted my claim and gave me another receipt (No: 8312) asked me to contact after 25 days. ALmost 40 days have since elapsed they are very reluctant to fulfill the commitment. I have been continuosly to call up next day to check if a new piece is available. A visit to their shop confirms availabilty of multiple pieces. I feel cheated. Kindly guide me for taking further action.
Thanks & regards,
Vedang V. Bakshi
Infinity.com Financial Securities Ltd.
1218, Maker Chambers V,
Nariman Point, Mumbai, India. 400 021.
Cell no: [protected],
Complaint marked as Resolved Aug 14, 2020