[Resolved]  Micromax A73 — not working ,touch problem

Address:

Chennai, Tamil Nadu

From
TK Praveen
35/11 Perumal koil 2nd st,Ernavoor
Chennai 600 057
Dear Nodal Officer,

I bought a Micromax mobile model no. A73 from
POORVIKA MOBILE PVT LTD
B.O.#872/374,THIRUVOTTRIYUR HIGHWAY,THIRUVTRIYUR
CHENNAI 600019
vide invoice No. 006951 and IMEI NO.[protected] DT 21/7/2012.
The mobile started touch problem. I went to authorized service center,CELL TECH,Shop no.8,CISION Complex,1st floor,montiat road,Egmore,Chennai 600008 on 16/2/2013 and they took my moble with two photocopies of invoices for servicing and asked me to come after a 20 days Customer Job Card No. SALKR003R4553 dated 16/2/2013. After a twenty days,I contacted them, they flately informed that they had not received parts, come after 10 days.i also contacted MICROMAX DELHI OFFICE,via contact no[protected],those executive told me that I will get the mobile with in 10 working days and they have put a complaint,vide no [protected].After 10 days again I have contacted both, they assured me to deliver the same but still not recieved. Every occation they are used to tell come after 10 to 15 days
Now I am dipressed and frusted with the dealing. It has taken more than one and half months. Still I am wandering.

It is my humble request that kindly take necessary action at the earliest

TK PRAVEEN
35/11 PERUMAL KOIL 2ND ST,
ERNAVOOR,
CHENNAI.600057
Contact No.[protected]
e-mail : [protected]@ymail.com.
I have send an e mail regarding the service of my mobile micromaxA73 atyour authorized service center,CELL TECH.egmore,Chennai 600 008.still I am not received the mobile. I have contacted micromax authorized service center,cell tech,Chennai.but they have not given any information or response.i have waited since 16/2/2013.i have contacted to their delhi office at[protected] too, 4 t0 5 times I spoke to their executive 4 weeks consequently. They used to tell call after 10 days,and also registered the complaint ,wide no [protected].even though nobody response my complaint still date.
Hence I requested them that I don’t want that mobile and kindly arrange to replace the mobile within 5 days or at the earliest, i told them otherwise I am going to file a suit in consumer court against your firm and service center. This information i have send them.