[Resolved]  Micromax Mobile — Replacement of Mobile under warranty

Address:

Krishna, Andhra Pradesh

Dear Sir,

I (K. Srinivasulu) have purchased Micromax X360 mobile with IMEI No. [protected] from M/s Mobile Gallery, Tenali (Mobile #[protected] on 13 April 2010. Due to mal-functioning, I have approached Service Centre, M/s Divya Communications, Vijayawada for repairing and they have issued DOA Certificate No. 70126 dated 10 August 2010 for replacement of new mobile set.

According to the instructions of Vijayawada Service Centre, I approached Mobile Gallery, Tenali for replacement under warranty. But, to my surprise, on constant pursuance, the distributor, Mr. Nazeer of Vijayawada (Mobile No.[protected] had collected the documents from M/s Mobile Gallery, Tenali on 22nd September 2010, i.e.; after around 1½ months from the date of DOA Certificate. Till now, i.e.; on 26th October 2010, even after 2 ½ months, the distributor has not been replaced the Mobile in place of damaged one.

In view of the above, I would request your good offices to kindly cause instructions to the concerned to issue the new mobile under warranty at the earliest, for which I shall be thankful to you.


Thanking you,

K. SRINIVASULU
TENALI – 522 201
GUNTUR DISTRICT
ANDHRA PRADESH - INDIA
Mobile # +[protected]