[Resolved]  Micromax Mobile — Mobile Service Very Delay

Address:Ghaziabad, Uttar Pradesh

Dear Sir,
I Have Purchase a Micromax Mobile Handset Q7 silver color last month July-10, and now there is a prob. is software & not Switch on . I goes to micromax mobile service center, ghaziabad and tell him about the prob. & he said to me, your handset will be repair by co. & return with in 10 days.
I gave my handset 9-8-10 to service center and after 10 days i called service center and the reply was service center executive your mobile is now company. and company have not send us ur mobile set and I m going to After 10 days but executive are give me a more 10 days but not Response. I have not received my hand set. The Service Center Address is "NEW MOBILE WORLD, 117, CHOTI BAZARIA, RAILWAY ROAD, GHAZIABAD (U.P.) PH:[protected],[protected],[protected],[protected].

Kindly Suggest me what can i do?

Regards
Manoj
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Sir,
I Have Purchase a Micromax Mobile Handset last June-09, and now there is a prob. is auto on/off. i goes to micromax mobile service center, ghaziabad and tell him about the prob. & he said to me, your mobile handset motherboard is corrupt & we will send your mobile in company to change the motherboard & he tell me your handset will be repair by co. & return with in 15-20 days.
I gave my handset 12-03-10 to service center and after 20 days i called service center and the reply was service center executive your mobile is now company. and company have not send us ur mobile set. and after i call micromax corporate office Gurgaon "Mr. Manoj Yada" complain Center. and i send my job sheet copy to him on Dt.19/04/10 after telephonic discussion. but till[protected] i have not received my hand set. The Service Center Address is "NEW MOBILE WORLD, 117, CHOTI BAZARIA, RAILWAY ROAD, GHAZIABAD (U.P.) PH:[protected],[protected],[protected]. & My Jobsheet No. is 1623 Dt.[protected].

Kindly Suggest me what can i do?

Regards
Pradeep Sharma
[protected]

Dear Sir,
I bought a Micromax Q55 mobile on last July 07, 2010 and initially it had low volume problem as well as speaker phone was also not working. However i was ok with that but ultimately within a month automatically went to DEAD.I gave my mobile to service centre on 07/08/2010 for repairing and Service centre person told me that it would get repaired soon as it was in warranty. I called them up several times. they said that your phone has been sent to company (delhi) and they have not send us ur mobile till now. Even I had called to company customer care (Delhi) but they did not receive the call. However, It’s been more than two months already and no progress at all.

After facing this situation, it is not advisable to others to get micromax mobile.

Kindly make it fast so that being a customer we should have trust on this micromax company products. You are not supposed to hurt your customers feeling and to have unsatisfactory response.

Otherwise we are forced to file a complaint against this issue in consumer forum.

Posted by: Ms. Rachna Patel
Service code: 244320
Service center location: Dynamic Inetprises, B-18, Gurudev Apartments, R C Marg, Chembur Naka, Chembur, Mumbai
Residence location: Chembur, Mumbai - 400088
my micromax mobile is not working properly because the speaker is not working and i am getting problem after one one month of purchesed and still i am looking for the micromax care centre .but unable to find it in my near by . currently i am at vaishali ghaziabad. please help me what to do.



raghunath verma
mo [protected]

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