[Resolved]  Micromax Q5C — Mobile not working as per userguide, authorised service centre also unable solve the problem

Address:Mumbai Suburban, Maharashtra

Mobile handset provides facility of Password for security of data in mobile.

but other option of restore factory setting, unable the password setup by consumer, without asking for password.

In userguide it is mentioned that beforre restore factory setup, mobile will ask for password, but mobile which i bought, is not asking password.

Even authorised service centre is unable to solve my problem.

Company's phonebanking / customer care representatives are also not able to solve this problem.

Kindly do the needful, so that I can get new handset replaced, or company should refund mobile cost to me.
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Aug 13, 2020
Complaint marked as Resolved 
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we bought the above handset from shree mobile BILL NO.2657 dated 10/10/10
MEID:A[protected]CEE9 in the name of sangeeta ruia.....
once we got it repaired from bhagvati telecom the authorised service centre in warranty. still the handset is in warranty period but the above service centre is now not cooperating in geting it fixed again by saying that the handset is open but we have not get it done anywhere else.......

Micromax Q5C — mobile handset not working properly

I have purchased micromax mobile phone on 10-10-10 from M/s Shree Mobile malad mumbai.It is not working properly. I have gone to service centre i.e bhagvati telecom and they are not cooperating at all by saying it is opened but i have only shown it to them only earlier for that job he have not gven any job sheet.
Now i don't have any cell phone due to which i am suffering a lot.Kindly arrange a service provider immediately / a new set.Otherwise i will go to consumer court.

micromax Q5C — After Sales Service

I have purchased one Mobile from your Hot Spot Maxus Mall Bhayender (W) on 13/03/2011 under invoice no.26365 .After use the same mobile I found that there is some problem in handset of Voice break , Hang .After one week I contact your sope .The told me now they can not do any thing go to service centre.I contact to service centre they keep my mobile and after one week they replied me in hand set PCB problem and should be change.I taken back the mobile from service centre and return the same to your sope for replacement on 2nd april .Now I am awaiting my mobile .There is no proper reply from your store.

Micromax Q5C — faulty handset

I purchased a micromax Q5C phone on 09/05/12.There is continously problems occuring in the phone from day one.It's IMEI no. is A[protected]E8D5.It has gone for repair works 6 times(4 officially+2 unofficially(where i was not provide job sheet no.)) in just 6 months.
I wrote mail to company several times but no response.Attitude of service centre is like"kal aana. parso aana.". Now my phone is sent to Ahmedabad and they say that it might take even upto 6 months to repair.I am very much disappointed with service I am offered and insensitive behavior of micromax personnel. Through this forum I request company to look into this matter and replace my faulty handset or atleast give me a permanent and fast solution

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