[Resolved]  MTC — HORRIBLE TREATMENT

Address:Chennai, Tamil Nadu

Dear Sir ,

Really surprise with the unexpected treatement( Horrible ) provided by Bus Checker & Driver


Since i boarded MTC Bus from Navallur ( OMR Road ) towards Perungudi , at 8:00 PM Bus was full at its capacity
- I Boarded Bus from Back Door
- And since there was crowed so moved towards front Door
- And when i moved for getiing Ticket , Conductor took Money from my Hand by the time Ticket Cheajker has stopped Bus
- Usually bus stop in between , to complete the Tickets of Passanger , which is not happen
- Mean Time Conductor , return me Money and inform me to face Ticket Cheaker
- Once i get down Ticket Checker told me to pay Fine of 500 Rs , i told the Truth to them about , delay in Ticket .
- Then they insist me to seat in Jeep , which will take me to Police Station
- I really Surprise with the Tratement of them.
They scare me , and finally taken 300 Rs as fine
- Does this one is procedure to Peanlise on non Availability of Ticket
- Moreover they have not given me any RECEIPT against the Rs- 300 which they taken from me
- Second part they could not be able to show any Rule or Recipt againt such misshappen ( which i said )
- This way MTC services Operates

Pls find my Bus Details as ,
19B , I 2248 , Dated 16/4/2010 Time 20:20 PM

Regards
Anil
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Sir,

Today i traveled in 19b bus upto tidel park. one of the passenger got in to bus in madhya kailash at the front end of the bus but the conductor is in back end. there are so many passengers trying to take ticket. most of them got the ticket except 1 guy and he passed the money also.
Ticket Checker has stopped Bus
- Usually bus stop in between, to complete the Tickets of Passenger, which is not happen
-This checkers r very rash in behaviour. They pushed down the passenger from the bus.
-This happens many times.

-Sir, Please take neccessary action...
1. Checkers are not in uniform, they r in informal dress ( without shirt in, using rash and wrong words, ). specially this WPT checkers.
2. They dont have any receipt during fine

Please do some reaction
Dear Sir,

Daily i traveled in 21A (Pallavaram to Thiruvanmiyoor). This is only one bus on this rout. You know about this rout. This bus is very very crowd. Please arrange the one more bus.
Dear Sir,
I had the same experience in 21H. When i got into the jeep, checker grabbed my purse from my pant pocket without asking my permission and took entire amount from the purse. It was around 300 Rs in my purse, then he searched my bag for another 200 Rs .

95S frequency

Hi sir, There are more no. of G18 buses from Guduvanchery to T.Nagar; however, there are no frequent buses to East Tambram route. More no. of 95S series can be introduced which will cover wide stoppings. Thanks for the support!

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MTC Group
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    27%
    Complaints
    275
    Pending
    0
    Resolved
    73
    MTC Group  Phone
    +91 22 6787 2900
    MTC Group  Address
    401-404 Navkar Complex, Mumbai, Maharashtra, India - 400069
    View all MTC Group contact information