MTC Group Complaints & Reviews

I am now travelling in TN 01 8643 Route Number 576 from T.Nagar to Kanchipuram. Water drops now fall heavily from AC outlet above the first few seats on the right side. Dress drenched heavily. How do you run such ill maintained AC buses. You need to address the problem immediately and prevent the bus from the return trip. I am moving suitable consumer forum tomorrow - T.Venugopal, Director of Research and Publications, Kanchi University.

Date 01/04/2015 time 6:30 pm to 7:30pm I will travel regularly from cmbt depo to my house for past 9months past 20 days there were no ticket checking at cmbt terminals bus stop but today suddenly 6 checkers were standing and stopping most of the buses due to month starting so they can steal money from innocent people's from their salary and I have noticed that in one hour they collected around 5000rs fine from various people all those fines are not legal from each person they collected about 100 to 500 rs based upon their look whether they are Rich or poor the nasty thing is they grabbed one aged lady and searching at her bag for money and they took around 30rs coins from bag as penalty and scolded that lady badly does Mtc appoints the people to check or to steal money where at one end 80% conductor begs for change and steal 1 rs 2 rs and 99% checkers are fraud and grabs money from innocent hope so more thiefs are there in MTC chennai rather than in jails ...

I had taken 519 - Adyar To Thiruporur Bus today. Bus Number TN-01 N7639. The bus conductor delayed in giving the bus tickets as in he stood at one end of the bus and never bothered coming in front and did not mind the ticket money being passed on as well. Just 5 seconds before reaching the next stop I had got my ticket and when the ticket inspector came in for a check he made this passenger standing near me get caught that he did not get a ticket whereas the fault was entirely on him.After this incident when everyone in the bus were complaining against him including me. So he gave me dirty looks and made me get down way before my actual stop(Dollar-Shollinganallur) saying that the bus will not stop. He did not say anything of this sort when he gave the ticket. I had to walk another 10 minutes to my stop in the hot sun and I saw the bus stop in Dollar stop as well. Please also note that his behaviour throughout these happenings were intolerable.

DEAR SIR, TO DAY MORNING I STARTED FROM NOOR HOTEL BUS STOP BUS NO.48 (NO.1112), , AND ASK RS.5/- TICKET UPTO PATALAM. BUT CONDUCTER NOT RETURNED TO ME BALANCE UPTO MY STOP. I WENT EXTRA 2 BUS STOP BUT HE IS NOT GIVEN BALANCE AMOUNT. I ASK HIM SIGNATURE THE TICKET BACK SIDE AND GET DOWN EXTRA 3 STOP. THIS COULD HAPPEN TO OTHER 3 MORE PEOPLES. PLEASE ASK HIM TO RETURN MY RS.5/- BALANCE AMOUNT TO ME. BUS NO. 48 (1112) T.A30088/21.03.15 TIME 7.28 MTC/ORD/NARY -48 F AM MO 48-D25442-C55183 MPO3922C - KAMBAR ARA TO PI POLICE STATION

Hi, I don't remember the number of the bus. I got into the bus this morning around 8:45. I didn't know that it doesn't go to MEPZ. It took U-turn and stopped at tambaram. I quickly got down. I lost my wallet in that bus. Could you please tell, how to find my wallet by giving details about depo it starts or stops. So that I can go and get mine back.

I have complained multiple times about buses not stopping at the bus stop. However, I have not received any intimation on the actions taken. Those helpline numbers are really a waste. Many times I have complained. Even some conductors told that to make a complaint we don't bother and what they can do to us? The route buses are G18, E18, 118, 500, 500B green board or white board, G70, 21J, deluxe and express.. It depends on the conductor, someone is stopping and some are speaking rude and bad. Bad to face this. They are behaving like their own property. I m daily travelling from Akshya stop to Mylapore. Suppose some days It took time to reach at 10 pm but those animals not stopping at that stop. If we speak to them about the rules they are starting to speak badly. I hope this mail will help to change in future. Thank you, Vidhya Akshya Bus stop.

29K is the only bus that connects Koyembedu arumbakkam to Mylapore. There is only one bus at 8:00 am ( for the next 1 1/2 hrs) when office as well as school children to commute in this route. It gets extremely crowded and women and children struggle to stand. Kindly increase the frequency of 29K such that it eases out the crowd and stress on general public....

I was waiting at Kamarjapuram today at 920 PM to catch a bus to reach Tambaram West, I got the bus after 20-25 minutes. The bus C 51 Express did not stop at the bus stop. We actually got into the bus when the bus was in running condition. When asked about this, the conductor was very rude. He did not take a look at the people running behind the bus. Also, he claimed that it is not his job to do so. The height of his responsible talk is this. He openly challenged me that my complaint against his rude behaviour won't affect him in any manner. No one would take action against him. The bus driver stopped the bus and came to the back seat. The driver was threatening the passegers, he won't start the bus. He halted the bus for 10 minutes. The bus number license number is TN... 7943. The bus reached Kamarajapuram at around 0910 PM. As a person of positive faith, I firmly believe that a strict action would be taken against these irresponsible conductors and drivers. I look forward to your positive action for this case. Regards, UdhayAnand AVB

I travelled today in B19. From sholinganallur to sipcot It park. the ticket cost is Rs.8 . I gave conductor Rs.10 and he didnt give the change.Not only to me but also to most of the passengers he is doing the same and keeping change with him.If he continuously do like this it will degrade the performance of MTC. The bus number is TN 01 N 4990. Time : Start time:08.20 AM Further details: B19-CT D53707 C53738 MP02473A

Sir, I am a regular user of MTC in Chennai from Vadapalani to Broadway for the past four years. We are experiencing a unique difficult in 15F cut service, which ply from Vadapalani to Railnagar. In the intention of avoiding standing travel I decided to go in the above mentioned service upto Railnagar from Virugambakkam and then to Broadway from Rail Nagar. But both the conductors and drivers are not allowing us to travel upto railnagar...

TODAY(21/10/2014) in BUS NO.: TN 01 N 5314 ROUTE NO: 17D TIME :2.16PM in a bus from k.k.nagar towards Broadway . The conductor was refused to give ticket and said me to leave the bus, I boarded the bus at Nungambakkam and my destination was co optex bus stop, I gave him Rs.10 for purchasing the ticket, he replied that he don't have the change, then i asked him to give ticket for Rs. 10 he was not even to bother me and he said me to leave...

I am venkatesh, a passenger travelling from perungalathur to tambaram west. I am travelling in the bus 51(tambaram west to velachery) This bus is extended to perungalathur today. The fare from perungalathur to tambaram west is Rs.4, but the conductor charged me Rs.5, I asked the reason to conductor & checker, but no response. TN01 N 5779 SPI1460 Kindly take necessary actions.

Sir, I travel by bus from santhoshpuram to Tambaram West .I got bus pass -1000 R.S Today[protected] bus no :V 51 REG NO :T .N 01N 8615 which came by morning 8:30 in santhospuram bus stop. the bus conductor was very rude, he asked me ticket i told i got pass he just started abusing me saying unaku enna valikatha' while i was taking out the pass .It was really humiliating in front of everyone. I got the pass since whatever change we are giving say the charge is 9 even if we give 10 they are not giving one ruppee and we need to listen to the scolding morning itself, but even after getting pass why should i get humiliated infront of everyone .If i did not show the pass then it is wrong, but these sort of behaviour is really wrong .

I am a college student and i travel from Avadi to Gemini rveryday by either 41d or 24c. Out college ends at 1:00. The problem is we dont get bus till 2:00. We stand in the bus stop for almost an hour everyday. Even the bus we get are very rush and sometimes i stand till reaching Avadi. This is only because of the infrequency of bus. So i kindly request you to provide us with more buses. Thank you.

Sub: Bus services need for Periyar Nagar bus stand at 8.30am. Kindly provide the bus services in periyar nagar bus stand at 8.30Am.We having same bus services at 8.45 am only. Its getting very late to reach in office location(Teynampet).We used to travel this bus around 15 people every day. Kindly considered this as personal request and do the needful Regars, Bhuvana.K

On 16th, sunday night at 10.45pm, i got into 21G bus at guindy bus stop.The conductor of 21G, number plate- TN 01 N 9855, CDJ 0047, had already abused a young passenger boy at the guindy bus stop, with all passengers witnessing him abuse the young boy.Then when the conductor was returning to his alloted chair, i asked him for a ticket up till PARK SHERATON. i am still shocked that a conductor does not know park sheraton stop. I had to tell him thrice and he gave some sarcastic remarks and made a mockery of me.I noted down the number of the bus, and started shouting at me when i asked him his name and once when i got down from the bus at PARK SHERATON, he peeped out and started shouting at me and he made one guy, by instigating him to show his shoes- foot to my face.
SUCH is your passenger service. kindly learn some etiquette's . customer service is nil, no warmth, just abuses.
SHAME ON MTC CREW.

Hi, I am travelling from Sholinganallur to Guindy daily.Buses are standing in a queue for filling diesel in the Morning Office Hour(i.e)8 to 10 near SRP.Even buses are standing in the petrol bunk for more than half an hour.Due to this passengers are not able to reach their destination at correct time.Since it is a peak hour passengers are really getting stressed by this.We are facing this problem daily.Please take appropriate action for this problem as soon as possible

I was travelling with three children with wife in car. Bus driver rashly drived the bus and came just close tome and over taked me in Tlephone exchange signal. The childrens inside car shouted and cried on seeing this incident. I followed the bus and asked the driver to stop the bus but the driver took the bus over spped and crossed. The incident happen at 6pm at telephone exchange signal of Adayar Chennai. Bus moving towards perambur. Even the passengers travelled in the bus shouted at drivers rash driving but he didn't cared about that.


I request you to take the proper action against the bus driver and do the needful to avoid future mistakes related to over speed and rash driving of BUS.

I was boarded to 116 bus from Broadway to kannadasan nagar on 25 Nov 2013 at 9 pm the bus number is VYI-0277 TN-01-N-4330. Mtc Bus was rash drived driver used break impressively, even. He has not listen passengers and conductor speech.. He drived very fast and rash and reached m.k.b nagar stop within 15 minutes... Accident sorry incident could happen in my places by god grace it couldn't happened.. I don't know whether depot workers had the speed controller to that particular bus.even if any accident occurs driver will not be punished severly, merely they may redirect the problem into mechanical failure, loss is someone family. I called many times the phone number which is mentioned in this forum continuously rang but no one is ready to pick my call... Please try to give a.safe journey to peoples all level.

Hi Officials, I am not sure if this complaint will be taken serious, today i was travelling in A21 bus from Tidal park to Chennai one bus stop, were the incident happened, the conductor was abusing the passengers for not giving exact change. The person gave hundred rupees and conductor is asking him no change get down in a very abusive language and also telling that all the IT professionals are bad and are doing wrong things inside company, his words i can not explain here was very hurting as a IT professional i am daily travelling 35 kms from my home to office and these conductors when they speak like this is not good also he has no rights to abuse any one, if action is not taken against him, i am sure he will not stop his activity