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MTC Group Complaints & Reviews

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Last updated Jun 11, 2024
Complaints 275
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MTC Group reviews & complaints page 10

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T
tvgsairam
from Delhi, Delhi
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Leaky roof above seats in AC Bus

Address:Chennai, Tamil Nadu

I am now travelling in TN 01 8643 Route Number 576 from T.Nagar to Kanchipuram. Water drops now fall heavily from AC outlet above the first few seats on the right side. Dress drenched heavily. How do you run such ill maintained AC buses. You need to address the problem immediately and prevent the bus from the return trip. I am moving suitable consumer forum tomorrow - T.Venugopal, Director of Research and Publications, Kanchi University....
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N
Naren Smart
from Gobardanga, West Bengal
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Ticket checkers are poor in communication

Address:Chennai, Tamil Nadu

Date 01/04/2015 time 6:30 pm to 7:30pm I will travel regularly from cmbt depo to my house for past 9months past 20 days there were no ticket checking at cmbt terminals bus stop but today suddenly 6 checkers were standing and stopping most of the buses due to month starting so they can steal money from innocent people's from their salary and I have noticed that in one hour they collected around 5000rs fine from various people all those fines...
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S
SwapnaJayakumar
from Mumbai, Maharashtra
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Rude Behavior of MTC Bus Conductor

Address:Chennai, Tamil Nadu

I had taken 519 - Adyar To Thiruporur Bus today. Bus Number TN-01 N7639. The bus conductor delayed in giving the bus tickets as in he stood at one end of the bus and never bothered coming in front and did not mind the ticket money being passed on as well. Just 5 seconds before reaching the next stop I had got my ticket and when the ticket inspector came in for a check he made this passenger standing near me get caught that he did not get...
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S
Sukumar Kalyanasundaram
from Palghat, Kerala
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BALANCE AMOUNT RS.5/- NOT RETURNED

DEAR SIR, TO DAY MORNING I STARTED FROM NOOR HOTEL BUS STOP BUS NO.48 (NO.1112), , AND ASK RS.5/- TICKET UPTO PATALAM. BUT CONDUCTER NOT RETURNED TO ME BALANCE UPTO MY STOP. I WENT EXTRA 2 BUS STOP BUT HE IS NOT GIVEN BALANCE AMOUNT. I ASK HIM SIGNATURE THE TICKET BACK SIDE AND GET DOWN EXTRA 3 STOP. THIS COULD HAPPEN TO OTHER 3 MORE PEOPLES. PLEASE ASK HIM TO RETURN MY RS.5/- BALANCE AMOUNT TO ME. BUS NO. 48 (1112) T.A30088/21.03.15 TIME...
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P
Priyanka Karri
Aug 2, 2022
This thread was updated on Aug 2, 2022
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I lost my wallet in bus

Address:Chennai, Tamil Nadu

Hi, I don't remember the number of the bus. I got into the bus this morning around 8:45. I didn't know that it doesn't go to MEPZ. It took U-turn and stopped at tambaram. I quickly got down. I lost my wallet in that bus. Could you please tell, how to find my wallet by giving details about depo it starts or stops. So that I can go and get mine back....
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V
vidhyanjali
from Srinagar, Jammu and Kashmir
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Akshaya Bus stop

I have complained multiple times about buses not stopping at the bus stop. However, I have not received any intimation on the actions taken. Those helpline numbers are really a waste. Many times I have complained. Even some conductors told that to make a complaint we don't bother and what they can do to us? The route buses are G18, E18, 118, 500, 500B green board or white board, G70, 21J, deluxe and express.. It depends on the conductor,...
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L
lokapriya
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lack of 29K frequency

Address:Chennai, Tamil Nadu

29K is the only bus that connects Koyembedu arumbakkam to Mylapore. There is only one bus at 8:00 am ( for the next 1 1/2 hrs) when office as well as school children to commute in this route. It gets extremely crowded and women and children struggle to stand. Kindly increase the frequency of 29K such that it eases out the crowd and stress on general public....
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U
UdhayAnand
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rude behaviour of Conductor and bus driver at C51 Express (Green board) plying between Adyar & Tambaram west

Address:Chennai, Tamil Nadu

I was waiting at Kamarjapuram today at 920 PM to catch a bus to reach Tambaram West, I got the bus after 20-25 minutes. The bus C 51 Express did not stop at the bus stop. We actually got into the bus when the bus was in running condition. When asked about this, the conductor was very rude. He did not take a look at the people running behind the bus. Also, he claimed that it is not his job to do so. The height of his responsible talk is...
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P
prakashsivamani
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Conductor is not giving exact change to the passengers

Address:Chennai, Tamil Nadu

I travelled today in B19. From sholinganallur to sipcot It park. the ticket cost is Rs.8 . I gave conductor Rs.10 and he didnt give the change.Not only to me but also to most of the passengers he is doing the same and keeping change with him.If he continuously do like this it will degrade the performance of MTC. The bus number is TN 01 N 4990. Time : Start time:08.20 AM Further details: B19-CT D53707 C53738 MP02473A...
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M
mugilan.p
from Guruvayur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

traveling to rail nagar (15F cut service)

Address:Chennai, Tamil Nadu

Sir, I am a regular user of MTC in Chennai from Vadapalani to Broadway for the past four years. We are experiencing a unique difficult in 15F cut service, which ply from Vadapalani to Railnagar. In the intention of avoiding standing travel I decided to go in the above mentioned service upto Railnagar from Virugambakkam and then to Broadway from Rail Nagar. But both the conductors and drivers are not allowing us to travel upto railnagar...
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P
praveenkumar.r
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MTC BUS CONDUCTOR RUDE BEHAVIOUR

Address:Chennai, Tamil Nadu

TODAY(21/10/2014) in BUS NO.: TN 01 N 5314 ROUTE NO: 17D TIME :2.16PM in a bus from k.k.nagar towards Broadway . The conductor was refused to give ticket and said me to leave the bus, I boarded the bus at Nungambakkam and my destination was co optex bus stop, I gave him Rs.10 for purchasing the ticket, he replied that he don't have the change, then i asked him to give ticket for Rs. 10 he was not even to bother me and he said me to leave...
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V
venkateshpandian
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High charges

Address:Chennai, Tamil Nadu

I am venkatesh, a passenger travelling from perungalathur to tambaram west. I am travelling in the bus 51(tambaram west to velachery) This bus is extended to perungalathur today. The fare from perungalathur to tambaram west is Rs.4, but the conductor charged me Rs.5, I asked the reason to conductor & checker, but no response. TN01 N 5779 SPI1460 Kindly take necessary actions....
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R
rajiramya
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rude behavior of conductor

Address:Kanchipuram, Tamil Nadu

Sir, I travel by bus from santhoshpuram to Tambaram West .I got bus pass -1000 R.S Today[protected] bus no :V 51 REG NO :T .N 01N 8615 which came by morning 8:30 in santhospuram bus stop. the bus conductor was very rude, he asked me ticket i told i got pass he just started abusing me saying unaku enna valikatha' while i was taking out the pass .It was really humiliating in front of everyone. I got the pass since whatever change...
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V
vaishali sundar
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Frequency of bus

Address:Chennai, Tamil Nadu

I am a college student and i travel from Avadi to Gemini rveryday by either 41d or 24c. Out college ends at 1:00. The problem is we dont get bus till 2:00. We stand in the bus stop for almost an hour everyday. Even the bus we get are very rush and sometimes i stand till reaching Avadi. This is only because of the infrequency of bus. So i kindly request you to provide us with more buses. Thank you....
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B
bhuvaneswari muthukumar
from Chennai, Tamil Nadu
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Kindly Change the timing in periyar nagar bus_B29N @ 8.30 a.m.

Address:Chennai, Tamil Nadu

Sub: Bus services need for Periyar Nagar bus stand at 8.30am. Kindly provide the bus services in periyar nagar bus stand at 8.30Am.We having same bus services at 8.45 am only. Its getting very late to reach in office location(Teynampet).We used to travel this bus around 15 people every day. Kindly considered this as personal request and do the needful Regars, Bhuvana.K...
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A
anandram
from Raybag, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Indecent, rude and rowdy behavior by bus conductor of 21G Express.

Address:Chennai, Tamil Nadu

On 16th, sunday night at 10.45pm, i got into 21G bus at guindy bus stop.The conductor of 21G, number plate- TN 01 N 9855, CDJ 0047, had already abused a young passenger boy at the guindy bus stop, with all passengers witnessing him abuse the young boy.Then when the conductor was returning to his alloted chair, i asked him for a ticket up till PARK SHERATON. i am still shocked that a conductor does not know park sheraton stop. I had to tell...
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K
Kumudha Arumugam
from Chennai, Tamil Nadu
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Regarding Diesel Filling in the Morning Office Hour

Address:Chennai, Tamil Nadu

Hi, I am travelling from Sholinganallur to Guindy daily.Buses are standing in a queue for filling diesel in the Morning Office Hour(i.e)8 to 10 near SRP.Even buses are standing in the petrol bunk for more than half an hour.Due to this passengers are not able to reach their destination at correct time.Since it is a peak hour passengers are really getting stressed by this.We are facing this problem daily.Please take appropriate action for...
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I was travelling with three children with wife in car. Bus driver rashly drived the bus and came just close tome and over taked me in Tlephone exchange signal. The childrens inside car shouted and cried on seeing this incident. I followed the bus and asked the driver to stop the bus but the driver took the bus over spped and crossed. The incident happen at 6pm at telephone exchange signal of Adayar Chennai. Bus moving towards perambur. Even...
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R
rameshdbjainmca
from Bhopal, Madhya Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rash driving

Address:Chennai, Tamil Nadu

I was boarded to 116 bus from Broadway to kannadasan nagar on 25 Nov 2013 at 9 pm the bus number is VYI-0277 TN-01-N-4330. Mtc Bus was rash drived driver used break impressively, even. He has not listen passengers and conductor speech.. He drived very fast and rash and reached m.k.b nagar stop within 15 minutes... Accident sorry incident could happen in my places by god grace it couldn't happened.. I don't know whether depot workers...
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B
bashmecha
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

COnductor Very rude and using abusive language

Address:Chennai, Tamil Nadu

Hi Officials, I am not sure if this complaint will be taken serious, today i was travelling in A21 bus from Tidal park to Chennai one bus stop, were the incident happened, the conductor was abusing the passengers for not giving exact change. The person gave hundred rupees and conductor is asking him no change get down in a very abusive language and also telling that all the IT professionals are bad and are doing wrong things inside company,...
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