MTC Group Complaints & Reviews

Bad behaviour of the conductor as well as cheating the passengers & scolding by taking extra money from the passenger:

Today i was traveled From Vandalur Zoo to perungalathur, i gave the Rs, 10 ( Ticket Price is Rs, 6) he just given the ticket, he didn't said anything about the remaining balance Rs 4, some times back i asked what about my balance rupees, he said rudely I've no change to collect your balance next time & also he scolding use the Bad words, Finally i am not received my balance Rs 4.

Bus Stop: Vandalur Zoo. (Starting).
Ticket No: 308195 (MB 34).
Date & Timings: 18/12/2011 & 6:40 AM to 7:00 AM

He didn't patch the Batch so not able to mentioned he's name.

I've request the Transport AUTHORITIES TO give the punishment the Conductor & don't happens this kind of behaviors in Futures.

Regards,
Srini

yes.. when i was travelling by 11 H deluxe bus two men were seated in women's row. i was 7 month pregnant. fearing that someone would hit me i told them to get up. they didnt do so. i told the conductor. instead of asking them to get up the conductor told me that they wold sit like that because those men are older to me and that he does not bother if someone hit against me... i had to travel standing all the way from ashok pillar to parrys. almost every conductor shut their mouth when they see men seated in the row reserved for women.. Mtc service is worse, poor especially conductors behave so cheaply .

totally agree with him on the same.

bus no: 202235 Timing 6pm to 9pm Parrys to vellavedu Bus(54L). the conductor doing mis behavior to all ladies.he is not sitting in the Pro-pare seat also. he is sitting in the ladies seat talking very rudely.. Please do some actions this not a government staff doing this.please take action.

I faced a problem today due to the misbehaviour of the bus driver while traveling through the New Avadi 100 feet road at 9.00 am today morning. As there are 2 lanes in the road and repair work is being carried out in one lane, the vehicles pass through a single lane on both directions and therefore, there is heavy congestion of vehicles on the lane.

The MTC bus number TN01N-9164 was passing slowly due to the heavy congestion of vehicles and I was trying to move my vehicle slowly and the bus crossed me in the opposite direction. The bus driver was so arrogant that he hit me on my head and shouted at me to move aside. When I asked him for the reason for assaulting me, the driver got angry and spat on my face.

We engaged ourselves in heated argument and the bus driver wanted to come down to have a tiff with me and was stopped by the conductor of the bus. I did not want to disrupt the traffic and cause nuisance to the public and went away. I felt very much humiliated by this incident and the apathetic attitude of the driver. The driver did not have any right to assault a person and spit on him. He insulted me in public and caused serious mental agony to me. The driver would have been a threat to my life if the conductor had not stopped him.

I did not want to file a police complaint against this person as the legal system in our country will be very slow and the public will not get justice. I know that there are several such incidents happening across the state on a daily basis and no justice is delivered to the public. I wish that our government takes some strong measures to penalize such arrogant and uneducated bus drivers in future.

Yesterday, I had a very bad experience with the bus TC(M-500).
I had money in my hand, was going to the conductor to take the ticket.
In between the bus has been stopped and TC asked for the ticket, I explained them that I got into the bus at SP Koil and it hasn't crossed even single stop.
But the TC got me down from the bus and charged me Rs.500, when I asked for the receipt, he threatened me to take me to the police station and did not give me any receipt.
I condemn such kind of behavior of the TC and conductor especially to those who don't know their language and are from outside.

Hi i have travel in pp66 conductor not giving proper response not landing in correct place even the bus is so free when i ask they told ill stop like this you can complaint to any one no one can shake me using bad words

Unfortunate to see MTC going backwards these days as the menace continues among conductor/drivers. 2 years after the last comment in this post the behavior and attitude of conductors have been in a steady state of turmoil, while most folks are controlled. the same folks behave differently (rude, impolite, use of nasty words and sometimes the worst treating passengers like slaves and threatening and shouting at them for no apparently reason).

These conductor not only do they argue. they are the cause of fights within the bus with passengers and hence being a being a tipping point for social unrest.

Recommendation: i been analyzing the behavior fohttp://www.consumercomplaints.in/complaints/mtc-bus-tamil-nadu-c482068.html the past 2 years of my MTC Bus Life and only think of one solution. Start bringing physiologist who can effectively conceal and provide an assessment of each and every conductor /driver. MTC can then determine and segregate the employees with potently disruptive personalty disorder and offer them treatment to get better and how to handle pressure.

i am sure that there will be no response to this post from MTC but in case you respond i would like to thank for taking time to read my post.

Regards
Aravindakshan.R
Passenger - SRMC to Thiruvanmiyur route
Buses - M49, 549, 54F

Hi,

I daily travel from Anna nagar to navalur.The AC bus 570 never comes in time and daily we reach late to office.It is suppose to leave CMBT at 9.30am but everyday its late, It reaches navalur at 11.30am.Kindly take a action against this.

Uthukottai is a town which comes under thiruvallur district. More than 20000 people lives there. It has the facility like TNSTC Bus depot, Sub-Court, Sub-Treasury, Banks, Government hospitals, Higher secondary schools, Taluk office, VAO office, etc. Many people around 50 villages comes everyday to uthukottai for hospital, Taluk office, Bank, School, etc.. Nowadays MTC busses are coming to uthukottai but the frequency is very very less. So do the needful to increase the MTC bus frequency from Red-Hills to uthukottai, CMBT-Uthukottai and Need to start MTC service from Thiruvallur - Uthukottai.
Many people studying in college are going by bus everyday to chennai and thiruvallur for theie education.. So Do the needful to increase the bus frequency..

No direct buses for Iyyappanthangal to CMBT. Please arrange for some busses in that root. Via: Porur / Ramapuram / Kathipara. More peoples are expecting this facility

2)We need bus facility from Iyyappanthangal to Guindy in the root of IYPD / Porur / Valasaravakkam, Virugambakkam. Most of the peoples using VPD depot buses only for reaching guindy.

We need MTC Official to come to Tiruninravur Railway station bus stop and see the bus timings of 54A, 154A, 71E.

If you can see people Population in TIRUNINRAVUR ONLY, ONLY 3 BUS ROUTES which runs from Tiruninravur Town.

Why there is no response from MTC OFFICIAL EVEN AFTER POSTING and making even calls to [protected]//[protected]

What about Direct bus in 580 from Arani to Tambaram via Vengal, Tiruninravur, Ponamallae, Pallavaram, Chrompet, Tambaram.

The bus 65A running from Sydpet to Avadi in the Morning will not stop at Sakthi Nagar (PORUR) bus stop. All the Express buses will stop in the bus stop. The Driver will not stop this bus. Action will initiated against the driver

The first bus 25G 5am, Which starts from Vadapalani bus depot to ponamallae is not coming on time, daily its coming only by 5.40 to virugambakkam bus stop, also informed to Vadapalani depot manager, made complaint in complaint division. What is the solution to next level.

Kindly solve this issue, track whether this bus comes on time. And What about 49A bus ? where it is, is it operated before 6am ?

And why this buses 525, 501, 591B can be operated before 5.30 am ?

After Posting Complaint Here regarding 25G bus Early Morning Service towards ponamallae at Alwarthiru nagar still not operated in time by 5AM.

Why MTC Customer Care Grievance never watch this website and solve the Issues.

Dear Sir,

There is no direct bused available from Chennai KK nagar to Poonamalle. We had used previously 49A. Now a days 49A bus services stopped. Passengers are very affected. Request to consider in my applications, and again continue the bus service.

Thanks.
Kannan.
KK Nagar.

Sir,

I am the regular passenger in MTC Bus and iam coming from MOGAPPAIR. 7H, 7M, these two services available for Mogappair East & Mogappair West. These services reach Broadway via Anna nagar, Kilpauk, Purasaiwakkam, Vepery, Central are very few in peak hours.

In the evening time particularly in between 6pm - 7pm 1 or 2 services available & passenger go to Anna nagar using the same way. We are very suffer due to this less number of MTC buses especially for ladies. We are standing more than one hour in bus terminus (Broadway) with the intake of very bad smell due to public toilets nearby in bus stand, and the travelling time is more than 1 hour from Broadway to Mogappair East / West / Anna nagar, it is very difficult for all the passengers through this way it takes more than 2 1/2 hours to reach Mogappair East & West.

Kindly make necessary arrangement for frequency of bus service for Mogappair & Anna nagar area.

Dear Sir,

This is iam ( Aneesh kumar[protected] informing that today (16/10/2010) 13:44 when i was waiting for 27D bus in thousand light stop, but two bus paased on that stop, both bus are chasing each one, first bus (Digital board) stoped in 50 meter away from stop, seccond bus white board TN01 N 3927 Conductor given double bell to chase the first bus, white bus also didnt stop, but i manged to catch the white boad
still 3 more passengers waiting that stop.
then i asked to conductor about their chasing and double bell, he said; lot of buses are available in this route and if we stop get in to the bus otherwise wait for some other bus.

the conductor belongs to the bus no. TN01 N 3927 27D white board bus not following rights and regulation of TN Government
Right to information Act 2005 in Accordance with provisions of section 4 (1). Hence kindly look in to this and make necessary arrangement.

Tamilnadu Govt. — MTC bus Service

Everyday I travel through MTC buses to go to my office. Not only me there are thousands of people travelling in bus who don't understand tamil. I have heard such many cases of rude behavior of conductors.Today I got up in a 21H(DELUXE) bus. The Bus was almost empty. I asked the conductor for a ticket to tidel park. Then he said something aggresively in tamil. I thought he was abusing me,again i thought let it go. Then the bus ran and didn't stop at tidel park and the conductor teased me in tamil. I want to ask the goverment, what is the defination of an atithi ? If we the people inside india can't respect someone among us specifically unknown to the local languages like the foreigners and bound to accept that then how can we respect the foreigners and what is the meaning of the slogan "ATITHI DEVO BHAVAH".I request tamilnadu goverment to take some steps for specific trainings to those government(also non-goverment) peoples who regularly getting exposed to 'AAM AADMI' - THE JANTA.

i am daily going through 18E bus to my office.The service of bus is not good.Daily in morning hours after 7.45 AM there is no bus in depot.It will come at 8.15 or later that time..Its getting late to my office because of this issue.

Evening its even more worser than morning.From 6 to 8.30PM nearly, atleast one bus are coming .some buses are not stopping at all.This bus covers major area and people working in this area is quite more.

I kindly request the concerned dept to take steps regarding this to increase the service to this route at frequency of 1 bus per ten minutes. .it will be more helpful if they can provide ladies spl bus.

Thanks

ya the do this in they way to avadi to ponamalle also

Dears,
Date 17.06.2019, bus no TN 01 AN 2381, route tambaram sanatorium to sriperumbudhur, conductor treats me very badly he told me to seize my pass and laydown from bus, will give the authority to seize my pass and he treats monthly pass holders badly. He speaks more rubbish words in bus very bad experience trip in MTC.
Thanks,
M.Padmarajan
[protected]

sir,
i am travelling to saidapet from shollinganallur signal everyday for ticket Rs15. but today the conductor took 17 rupees from me. i asked him about him but he dint respond to me and told me its 17 rupees from shollinganallur signal. and behave very rudely . but he took 15 rupees from others. i was wounder why he behave like this with me!!! is that because i am from outside TN??? But its surely not good sign on MTC image.

so i request you to take some actions regarding this type of behavioral by MTC conductors
Here i am giving you the Bus details:
19B--
no-8214
date: 9.5.12
ticket no : 742214(ks-04)
Time: 9.15 morning

Thanks so much----

Dear sir,

On Dt : 26.05.2013, I was travelling from Sambalpur to Bargarh (Odisha state) by a private bus. So when I asked the conductor for bus ticket, the conductor denied. When I told, I will give complaint, the conductor and driver started misbehaved me with slang languages and threatened me and told " do u know who is the bus owner, Our ministers come to his house. what the hell the consumer dept will do ? Go and complaint. " Also the driver tried to beat me and they dropped me in the midway.

So I request you to take some actions regarding
1. This type of behavior and humiliating & underestimating Consumer Complaint Deptt.
2. Not providing bus ticket while asking.
3. Driver and conductor were drunken while driving.

Bus No - OR 15 M 5553
Bus Name - Chandan
Route - Sambalpur to Bolangir (Odisha)
Departure time from Sambalpur - 1.15 P.M.

Thank you.

Hi,

The behaviour of conductors in AC bus 570 from CMBT to kelambakkam is very worse.They dont know how to speak with educated people.Please take action against such conductors or hire people who can behave.Disgusting.

Sir, I am working in TCS. I was travelling from velachery to sholinganallur in (m119) guindy to chemmanchery bus.
I boarded at velachery. Ticket checking person who checked for the ticket at S.R.P Tools busstop asked me for the ticket. I showed him the monthly concession pass(Rs. 1000) and my Identity card. But he did not accept it. He also forced me to pay fine of Rs. 100. He gave me a reason that my handwriting written in the pass was not as clear to read. So he insulted me infront of the passengers. Authorities of MTC please take the necessary action against the person. The number of fine ticket is 053875

Yes this problem have in this root for every please consider this problem MTC

Dear Sir/Madam,

I completely agree with the complaint posted above mine, as I myself was once victimized. I am a student aged 20, who just moved to Chennai a month ago..I boarded a highly crowded bus one evening at around 7 p.m. after tuition and the checking point was precisely the next stop. The bus was so crowded that the conductor was not to be seen and I didn't even get enough time to pass the money and get my ticket issued. I was forced out of the bus and literally harassed by 2 inspectors who demanded Rs. 500/- if I wished to leave. I repeatedly tried to explain that I had just boarded and was on the bus for less than 2 minutes; I even showed them that I was holding money for the ticket fare in my hand. They refused to listen and asked me to show them my wallet or else they wouldn't let me leave. I wasn't carrying any money, so they just took the Rs. 70/- which was in my purse, and asked me to leave. I had to find a way to reach my hostel without a penny with me, at such a late hour. I request the authorities to take some action against such inspectors, as this is not how women should be treated.

Thanking you.
Rekha

hello sir/madam,

my suggestion is to increase the bus frequency of M9M, which is coming from ngo colony to tnagar, that too in the time between 8 to 10.

my suggestion is to increase the bus frequency of 21A which is coming from Pallavaram to Thiruvanmiyoor time between 8.00 to 10am