Claimed

MTC Group Complaints & Reviews

www.mtcgroup.in

1.4

Updated: Jun 11, 2024

Complaints 275

Resolved

73

Unresolved

202

So far, so good. MTC Group is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope MTC Group will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to MTC Group

Having problems with MTC Group ?

File a complaint and get it resolved by MTC Group customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Public Transportation

MTC Group

Recently resolved complaints

View all complaints

Poor frequency of 47a

Lack of 29K frequency

Rude behaviour of Conductor and bus driver at C51 Express (Green board) plying between Adyar & Tambaram west

Conductor is not giving exact change to the passengers

traveling to rail nagar (15F cut service)

Most useful reviews

MTC Bus Helpline phone number

Biggest fraud/fake consultancy in bangalore

121h no frequent busses

Bus not stopping at bus stops

MTC bus Checking Inspector Misbehaviour

Poor frequency of 47a

MTC Group reviews & complaints page 8

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: 600088

Dear whomsoever consent,

Its really appreciated that you(mtc) have started an service of guindy to sirucheri bus no: 139, 139x were you have provided new buses and good service which use to run on time. but now a days your service is very poor were people need to wait for the bus no:139, 139x for more than 2 hours and its very irregular without proper timing in the morning and evening hours. from past 2 days[protected] to...

Helpful

Found this helpful?

Write a comment

Address: Kanchipuram, Tamil Nadu, 600096

Respected sir,

I used to travel in minibus frequently from velachery to rmz since middle of mar'2016. It takes 10 min only.

The timings of the buses are become irregular since may'2016. I checked with the depot time keeper about the timings from 7.30 to 8. He said we have buses on 7.30am, 7.40 am and 8 am. If i catch any of the buses between 7.40 and 8 am, i can log in my office on time as my office time is...

Helpful

Found this helpful?

Write a comment

Address: Chennai, Tamil Nadu

Website: mtc

sir pattabiram v. a. o stoping they are not stoping today28/06/2016 at 5:50 the bus b70 digital board deluxe bus we told to stop then also the driver didn't stop the bus. the conductor whistled and told to stop but he didn't stop please take further action for this school children are sufering they want to get down at v. a. o stop but the bus is at stoping at pattabiram stopping.
please take further action against the driver...

Helpful

Found this helpful?

Write a comment

Address: 600020

Concerns on frequency of buses from thiruvanmiyur passing through l&t (49, m49 series):

Buses are available during peak hours:
Morning: 8:45am to 9:30am (At thiruvanmiyur)
Evening: 5:45pm to 6:30pm (At l&t)

Please consider introducing ladies' special buses during peak hours.

Kindly support in addressing the concerns. Thank you

Regards,
Princess...

Helpful

Found this helpful?

Write a comment

Address: 602024

Sir
since 30 years, in our village where peoples are mostly suffering for unsuitable bus stop
Let me explain this clearly about that issues.
120KET, 120E, 61ECT, 61ECU, mentioned bus number last destination is kilkondaiyar(my village)where only bus stop require to extend upto 700meters(kilkondaiyar samuthaya koodam) from the bus stand(perumal koil).if you do so which is relaible to our people for getting bus and also...

Helpful

Found this helpful?

Write a comment

Address: Chennai, Tamil Nadu, 600094

Hi sir/mam,
To whomsoever it may concern, i use to travel from t. Nagar to sipcot regularly in 19b volvo (Ac) bus. The problem in the bus is that the ac is not working properly at most of the times. When we (Passengers) asks the driver or conductor the response we use to get is that, "we cannot do anything beyond this, this is how the ac works in this bus" - but actually speaking the ac is not working... We are paying almost 3 times...

Helpful

Found this helpful?

Write a comment

Address: 600100

I am travelling from Kamatchi hospital to Tambaram Sanitorium as my office is in Mepz. The route is Kamatchi hospital stop, Eeachangadu, Crompet and Tambaram Sanitorium. It will take around 30 mins only to reach the destination if we have bus at right time. But daily I am waiting more than 30 minutes both on Morning and evening. There is no bu from morning 8:15 AM till 9 AM. That too, the bus coming after that is full of rush. We will not...

Helpful

Found this helpful?

Write a comment

Address: 600023

Website: www.mtcbus.org

Today morning around 8.30 I boarderd 576 bus in kanchipuram. I am totally dissatisfied with the bus condition. AC is not working. And even there is no air circulation inside the bus. Since it is start of the weekday and morning many people boarded this bus. Everyone is suffering especially children since there is no regular air supply. We already called MTC complaint number requested to open door, but there is no response from them and as...

Helpful

Found this helpful?

Write a comment

Sir, As I travelled in mtc bus this morning on the way to adyar when the stop came I was standing in foot board to get down .but the conductor misbehaved me an he is rash all the tine he do not respect anybody and he pushed me from the bus the bus number is19p the ticket number isT- A90302 but I don't know is name so I kindly request you to take action...

Helpful

Found this helpful?

Write a comment

Address: 600125

I am a regular commuter of route no.S27 ( small bus) - porur to nandambakkam ( via kolapakkam - manapakkam). There are two nos of bus in this route. But for the last two months the bus is not coming on time or most of the times we are informed by the conductors that there is only one bus.

Kindly take action to regularise this and help us to travel peacefully. Because this is the only source of transport which we can use to...

Helpful

Found this helpful?

Write a comment

Address: Chennai, Tamil Nadu, 603103

Every Monday morning there is lack of AC buses from Kelambakkam.. This results in heavy crowd and AC not cooling...Today bus TN 01 N8656 102 AC is holding more than 70 plus adults... We are paying about 2.5 times more than deluxe buses but still not able to enjoy it's advantages due to this..Kindly plan AC bus frequency similar to ticket cost planning....

+1 photos

Helpful

Found this helpful?

I am a doctor. I was driving my Volkswagon vento car from Adayar to Thiruvanmiyur on Sunday.
At around 11.45 am near Thiruvsnmiyur signal bus route no 29C of registration number TN01 N8566 tried to overtake from left side and hit on the back of the car.
Back door of the car was damaged.
The driver was not at all bothered about the incident and behaved indecently.
I just needed an apology from his side because no...

Helpful

Found this helpful?

Write a comment

Address: 600023

Respected sir,

I am a frequent traveler in mtc bus from cmbt to siuseri (Sipcot) .
I would like to bring into notice that most of the volvo ac bus conductor's of 570 doesn't carries the change with them when they start from cmbt bus terminus.
Today ie. (11/03/2016), i took 570 volvo ac bus from cmbt to sipcot entrance and the bus ticket cost is rupees 55, as usual conductor told me that he don't have 5 rupees...

Helpful

Found this helpful?

Write a comment

Address: 600094

Today One MTC BUS (M52), TN01 N 5392 @ 7:30am Way from polichalur to guduvancherry has not shopped in many intermediate stops in which it actually has too.. Only there were 4people (including driver, conductor, myself and one more), but even then the driver has omitted many stops in between..

And this is not the first time.. I have physically noticed the same bus continuing the same thing n number of times... I have physically...

+1 photos

Helpful

Found this helpful?

Address: Chennai, Tamil Nadu, 600032

Website: www.consumercomplaints.in

Dear Sir, My name is Ganesh, today morning I travelled in a MTC bus from Ambattur Estate to Guindy SIPET. I gave Rs.50 to conductor for one Rs.13 ticket, he asked me change for 3 rupees, unfortunately i don’t have a change... He said “if you don’t have change getdown the bus, I shocked ! then I requested to conductor give me the ticket now, you can give the change before my stop is reached. He is refused my request & gave 15rupees...

+2 photos

Helpful

Found this helpful?

Write a comment

Address: 600042

I have travelled today morning (05-Jan-16) from Velachery Check post - Adyar in 21L- time : Morning 9 AM - 9.30 AM. ticket cost for this trip is RS.9, Ticket Number : 196155, i have given Rs.10, but conductor didn't give the change Rs.1.i asked him one rupee change, he didn't response properly, he used some unwanted words.he didn't give the change to other 10 passengers also.Please take necessary action on ASAP....

+1 photos

Helpful

Found this helpful?

Write a comment

Address: Chennai, Tamil Nadu, 600 003

Respected Sir/Madam, Subject : Rape case between the 2 iyi drivers During the month of August 2015, we have registered a complaint between the two drivers Mohan Dass [[protected]] & Sampath of IYI drivers of 578A route, they are innocent. to explain 2 persons Using the both driver names and did forgery work (Aall Matrum) o[censored]sing their names Please Forgive and Forget Nallur Auto Sangam and Sorry to waste your time from our side there...

Helpful

Found this helpful?

Write a comment

Address: 600097

Today 16-Dec-2015, i have boarded 95 bus from TCS, Karapakkam stop. I was standing in steps, i couldnt move inside and im having amount in hand to buy tickets. Because i was standing in steps i couldnt pass the amount to buy tickets. Next stop karapakkam bus stop, ticket checker came and asked about ticket. I have explained him clearly that i have boarded bus in last stop and i was standing in steps couldnt pass the amount, i showed him the...

Helpful

Found this helpful?

Write a comment

Address: 621102

Website: www.consumercomplaints.in

V51 bus was not stop in Echankadu. Echankadu stop has the board that V51 will stop to that bus stop. We will not stop in that in bus stop because this V51 blue board, Conductor said.. So next day i got into V51 Green board bus but they also replied the same. Note:- There was no V51 white board bus V51 bus is the only the way to get down in Echankadu, if the passenger coming from velachery.....

Helpful

Found this helpful?

Write a comment

Address: 600071

Website: mtc

The Bus route No.65K from Avadi to Poonamallee. (Via Kannapalayam). The driver not driving the bus via kannapalayam village. they choosing the way to go to ponnamallee or avadi through avadi to poonamalee main road, they not entering into the kannapalayam village. In this regard so many times i am contacted higher officials of avadi depo but they are not responding properly. Due to unproper of services of this route drivers and conducters,...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment