[Resolved]  Mts — balance deduction

Relience GSM — deduction of money

Deaar Sir/Madam,

I am using a reliance GSM number(SIM) for my handset of phone number [protected]. Few months back i call on *333/198 & ask to deactivte all the services like caller tune & Sms pack.
All the services get deactivated.
Now suddenly around 2nd week of feb 2011 43 Rs deducted from my account for caller tune but i didnt apply for any caller tune. then this is going on renewal again & again & balance is going deducted.
kindly look into the matter & credit the diduted balance into my account, Otherwise it is not possible for me to countenue with this number.

my no [protected](reliance)
i face many problame
from balance deduction

Sir/madam, i have a mts number is [protected] Mtter is this they are deducting ammount from my a/c without my request. regarding this problem i have sent a mail to nodal appellate but they repleid me that you are receiving call from our marketing team and you are repliyng that thats while we are charging amt. i am saying that i am not receiving any kind of calls althogh i have registered my number in dnd list but they have not replied me any satisfactory resolution plz kindly help me thanks

Hi Akshay,
Thank you for providing the details. We will ensure that our customer support team will contact you.

Regards
MTS Customer Service India

yesterday i recharged my mobile with 30rs and made only only call in delhi for hardly 1 min.. right now my balance is 1.81... i know there is no use to call customer care coz they are just doing timepass ...



jaspreet singh
mob-[protected]

This is A. Rahaman i a mts cdma operator. In my hand set there is no option for facebook so hadn't any chance to activate the value added service naming facebook. though i have said it to customer care executive in different time. and i have requested many times to refund my ballace... the Name of the exetive is Md. Ayub but they have disconnected the many times. and all those executives are not presentable. they don't know how to approach also one more things they are not agree to give me my information which is mandatory for knowing the subject.


now my request that please refund my money back and sack those kinds of a executive...

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mts datacard # [protected] is not working wef 16-Jan-15. Complaint # Jan6388. Till (28-Jan-15) no response. As being corporate connection, we incurred huge revenue loss, please deactivate my datacard wef 16-Jan-15...

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The problem is i have changed my mobile number.

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