[Resolved] Nokia 2700 — Delay in repairing or product | |||
There was some problem with my handset (Nokia 2700) and i took my mobile repair center on 29th July 2010. The guys from Nokia Care said that, your handset has sum major problem so it may take upto a week for delivery of handset. So, i called them after a week and they answered same that it may take few more days. So finally i get my handset back on 14th August but again, it wasn't repaired either. Problem was same. ( Poor Battery Backup and headset problem) So i Submitted my handset again and they said that my handset will be repaired or replaced within 5-6 days. After that i called them today(19 Aug) and they said that we don't have information about your handset and it may take one more week. Now tell me what to do? Note: I checked my job sheet status online and they are displaying that this handset has been repaired and job sheet is closed. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
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Nokia — Product Repair
I've given my nokia 5800 for repair in nokia care center for more than 5 times but the people are not responding to in each time the say your produt has been repaired. I request the nokia care people to look in to my issue.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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Nokia — mobile handset repair problem
To,Senoir Management India
Dear Sir,
I submitted my mobile phone model Nokia5130-c Express Music Edition for service in warranty to Nokia Care Planet cell Aundh(pune)Job sheet No- [protected] 3 times reporting basic functional problem of calling/reciving of calls. Every times the return it back without properly diagonosing it. last time they take it for ten days without giving stand by hand set due to this i am really facing a lot of problem.
I am really frustrated to hear these answers from a company which claims to be number one in Mobile phones. but sorry to say that the service provided to the customers is really pathetic...What im planning to do is buy a new cell phone NOT of NOKIA BRAND definetly this time and will sell of the this handset if some day i get it back.I am unable to tell you what problem i am facing without the cell phone.
regards,
Unfornatunaly a Nokia Customer,
Sandeep Adhikari
[protected]@yahoo.co.in