Nokia 300 — Warranty void | |||
1) My Nokia Asha 300 phone is covered by Extended one year warranty, for the period of 30.06.2013 - 30.06.2014. 2) On 07.07.2013 at morning while switching on my phone, the display found not working properly. A number of horizontal lines appearing at the bottom side of the screen and also the display is appearing with a high contrast. 3) On 08.07.2013 I have visited the nearest Nokia Care Center "M/s Citytel Services; P2, CIT Road, Scheme - LV, Moulali; Kolkata - 700014. 4) After inspecting the set they told that the set had been damaged due to entering sweat within phone while using it. 5) And for this kind of damage the phone does not cover within the warranty. Not only that hence forth my one year extended warranty has been cancelled. 6) If I want to repair my phone then I have to pay for all the charges that require. 7) Even when I have asked how much it'll costs to repair the phone, they informed that in that case I have to pay Rs. 50.00 as the estimation charge and that also I have to pay separately. I' am feeling to be completely cheated by Nokia, as it just 7 days past my renewal of the extended warranty. And they have void my warranty by just showing fishy clause. In this regard I want to inform that I'm using mobile phones more that last 14 years and never face such a problem that phone can be damaged by sweating. If such incident can happen then it does not cover by warranty. In that case I think Nokia should mention at their campaign that their phone is not suitable for using in hot countries like India, where sweating is a common factor. Or they can also say that Nokia is only for the peoples who don't live without Air Conditioner. In this present competitive market where we can get any smartphone of less renowned brand within Rs.3000.00 (you can get 5-6 ads in any daily newspaper); we spent money more than double for the NOKIA brand just for reliability. And after that if we don't get proper service, in-spite of spending such extra price, then we should have to think about the other less renowned brand. Was this information helpful? | |||
 5 Comments | |||
Comments
This kind of MNC's should be banned in India.
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Reply
Hi, sorry to hear about your experience. Please write to us on [protected]@nokia.com and provide us with the following details
1. Your Contact Number
2. Location
3. Device IMEI number
4. Link to your complaint
We will have someone from the team connect with you.
Please mention your name on subject
Do include the complaint link in order to speed up the process.
Regards,
Team Nokia India.
Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.
1. Your Contact Number
2. Location
3. Device IMEI number
4. Link to your complaint
We will have someone from the team connect with you.
Please mention your name on subject
Do include the complaint link in order to speed up the process.
Regards,
Team Nokia India.
Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.
Subject :- Anjan Datta
I had given you the above details for more than couple of times. But it seems you to be deaf-n-dumb after getting the details from me. Because no action had been taken by you in the earlier events. Only what you can do is asking for the details.
However for once more I'm providing you the details, for a better hope.
1. My Contact No :- [protected]
2. Location :- Kolkata, West-Bengal
3. Device IMEI number. :- [protected]
4. Link to my complaint of "Consumer Complaint" :- https://www.consumercomplaints.in/complaints/nokia-300-warranty-void-c840460.htm...⇄
Think all the formalities has been put as per your norms...hopping for a positive step from you...hopping for a liability of NOKIA towards his customers...hopping for commitment from NOKIA...hopping for a reliability from an MNC...hopping for a belief of people towards a reputed brand...hopping for a better tomorrow.
I had given you the above details for more than couple of times. But it seems you to be deaf-n-dumb after getting the details from me. Because no action had been taken by you in the earlier events. Only what you can do is asking for the details.
However for once more I'm providing you the details, for a better hope.
1. My Contact No :- [protected]
2. Location :- Kolkata, West-Bengal
3. Device IMEI number. :- [protected]
4. Link to my complaint of "Consumer Complaint" :- https://www.consumercomplaints.in/complaints/nokia-300-warranty-void-c840460.htm...⇄
Think all the formalities has been put as per your norms...hopping for a positive step from you...hopping for a liability of NOKIA towards his customers...hopping for commitment from NOKIA...hopping for a reliability from an MNC...hopping for a belief of people towards a reputed brand...hopping for a better tomorrow.
Subject :- Anjan Datta
Dear NOKIA team, I had provided you the details which you had asked more than couple of times…….but in all the cases NOKIA had gone deaf-n-dumb after getting the details. Whenever I complaint in a new way they seems to get energized, but after getting my details they suddenly vanish from the field. And this is not for a single time…it happened several times with the same issue.
However I’m providing the details for once more …….hoping that miracle can happen any day…….
1. My Contact Number :- [protected]
2. Location :- Kolkata, West-Bengal
3. Device IMEI number :- [protected]
4. Link to Consumer Complaints:- https://www.consumercomplaints.in/my-complaints.htmlnokia-300-warranty-void-c840460.html
Though I don’t know whether it’s my waste of time to write this or I can get the justice….But I’m writing this with the hope of believe in a product of an MNC……hope of believe in using a branded product…….hope of getting proper after sales service……..hope of getting customer satisfaction…….hope of value for the money we expend…….and lastly hope in NOKIA
Dear NOKIA team, I had provided you the details which you had asked more than couple of times…….but in all the cases NOKIA had gone deaf-n-dumb after getting the details. Whenever I complaint in a new way they seems to get energized, but after getting my details they suddenly vanish from the field. And this is not for a single time…it happened several times with the same issue.
However I’m providing the details for once more …….hoping that miracle can happen any day…….
1. My Contact Number :- [protected]
2. Location :- Kolkata, West-Bengal
3. Device IMEI number :- [protected]
4. Link to Consumer Complaints:- https://www.consumercomplaints.in/my-complaints.htmlnokia-300-warranty-void-c840460.html
Though I don’t know whether it’s my waste of time to write this or I can get the justice….But I’m writing this with the hope of believe in a product of an MNC……hope of believe in using a branded product…….hope of getting proper after sales service……..hope of getting customer satisfaction…….hope of value for the money we expend…….and lastly hope in NOKIA
Dear NOKIA team, I had provided you the details which you had asked more than couple of times…….but in all the cases NOKIA had gone deaf-n-dumb after getting the details. Whenever I complaint in a new way they seems to get energized, but after getting my details they suddenly vanish from the field. And this is not for a single time…it happened several times with the same issue.
However I’m providing the details for once more …….hoping that miracle can happen any day…….
1. My Contact Number :- [protected]
2. Location :- Kolkata, West-Bengal
3. Device IMEI number :- [protected]
4. Link to Consumer Complaints:- https://www.consumercomplaints.in/my-complaints.htmlnokia-300-warranty-void-c840460.html
Though I don’t know whether it’s my waste of time to write this or I can get the justice….But I’m writing this with the hope of believe in a product of an MNC……hope of believe in using a branded product…….hope of getting proper after sales service……..hope of getting customer satisfaction…….hope of value for the money we expend…….and lastly hope in NOKIA
However I’m providing the details for once more …….hoping that miracle can happen any day…….
1. My Contact Number :- [protected]
2. Location :- Kolkata, West-Bengal
3. Device IMEI number :- [protected]
4. Link to Consumer Complaints:- https://www.consumercomplaints.in/my-complaints.htmlnokia-300-warranty-void-c840460.html
Though I don’t know whether it’s my waste of time to write this or I can get the justice….But I’m writing this with the hope of believe in a product of an MNC……hope of believe in using a branded product…….hope of getting proper after sales service……..hope of getting customer satisfaction…….hope of value for the money we expend…….and lastly hope in NOKIA
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