[Resolved]  Nokia 3110c (Classic) — Network Problem

Dear Nokia Care,

I have purchased Nokia 3110 Classic on 27-Dec-2008 from –

The mobile Store Limited.
Shop No 21, Main Market,
Hudson Line, Kingsway camp
Delhi. Ph.[protected]

Within 2 months it started giving network problem and I went to Nokia care –

NOKIA COMMUNICATION
69, MALL ROAD, KINGSWAY CAMP,
DELHI-110009.
Mobile – [protected] & [protected],
E-Mail: [protected]@yahoo.com

First time on 27-Feb-2009 and they re-started my Nokia set with Reset Factory Setting, but problem was not solved.

Second time I went to above Care Center on 2-March-2009 and they sent me to Hutch Care Center (because I have Hutch Sim Card) and found problem was in my Nokia set. In between I also checked my Nokia set with others two sim cards Airtel & Dolphin and found same problem was accruing.

Third time I went to above Care Center on 16-March-09 and I showed Network problem live to the Executives and they agreed about the Network problem and accept my Nokia set for the repair. My Job Sheet Number is 2750.

After 8 Days on 23-Mar-2009, I received back my Nokia set and found Network problem is accruing again. After that they took back my Nokia set on same Job Sheet # 2750 and sent my mobile set to Nokia head office at Noida.

On 4-April-2009, I received back my Mobile set and found, the Nokia Care does not solve the Network problem.

Due to this problem (manufacturing defects), I am facing problems and I cannot make & receive my important calls (personal, professional & business calls and lost my money and benefits).

As you know this phone is under warranty and Nokia Care should replace this mobile set with the new mobile set with proper billing, manufacturing date and model & series.

Please let me know in case of any query and about the legal way (under Jago Grahak Jago).

Thanks,
Manohar Bhatt
House No. – 682,
Gali No. – 8, A–Block,
Kaushik Enclave, Burari,
New Delhi – 110084
Mobile – [protected]