[Resolved] Nokia 3120c — defective handset while operating / answer call | |
Good day sir, I have bought this hand set from Dahisar, Mumbai $00 068 on dated 23/08/2008 from S.S. Traders. I notice that i cannot answer the call unless i change over to loud speaker. First i gave it to above dealer to repair it. He repaired from NOKIA CARE> Few days back i had same problem my husband had be to NOKIA CARE for same problem to repair it, which again operating is same mode ie only on loud speaker. I asked for replacement and i was badly treated by NOKIA CARE for replacement. Answer from them is once product is sold we will repair it only. If the instrument is faulty is it buyer's fault? Or if this is NOKIA's policy to repair faulty set and sell it to market then you must print it on cover of phone that "if set is faulty then we will not replace it but we will repair it till the warranty period and then customer has to pay. I have already send message to Nokia Quality but they fail to answer my mail. I hope that you will do the needful to get me new set. Kavita B. Rane +91 [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
Nokia — DEFECTIVE NOKIA 3120C
I PURCHASED NOKIA MOBILE HANDSET MODEL NO-3120-1C ON 10.02.2009. .THE PROBLEM WITH THIS SET IS THAT WHILE TALIKNG, SUDDENLY THE EAR PIECE STOPS FUNCTIONING AND I CANNOT HEAR ANYTHING. I HAVE TO SWITHCH OFF THE MOBILE, TAKE OUT THE BATTERY, AGAIN REINSTALL THE BATTEERY AND THEN ONLY THE HAND SET STARTS FUNCTIONING. I HAVE SHOWN THE SAME TO NOKIA SERVICE SENTRE ALSO BUT OF NO AVAIL. MY SISTER WHO STAYS AT KOLKATA ALSO HAS SIMILAR HANDSET AND SHE IS ALSO FACING THE SAME PROBLEM. HENCE I SUPPOSE THAT THERE IS SOME PROBLEM WITH YOUR THIS PARTICULAR MODEL NO. AND YOU SHOULD THEREFORE CALL IT BACK. KINDLY ARRANGE TO REPLACE MY HANDSET AND LET ME HAVE YOUR REPLY IMMEDIATELY.
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3120 nokia set — Nokia 3120 abruptly stopped
dear Sir,I had already made complaint of my set on 27.11.08 which was pruchased on 31/10/08 and sequently I had given reminder also but till date I had not received reply to my complaint. I am constraint to approach conusmer court at the cost and risk of the company. This is for your information .