[Resolved] Nokia 3230 — camera is not working in warranty period and the people working in nokia care not responding to our complaint since one month | |
When you donot know how to take care of your customers then why are you running a company. We bought nokia3230 in 22-8-07 and we are paying for that becouse just after three month its camera stopped working and we complain in nokia care office of Bhilai named Chattisgarh electronics on 15-12-07 they said that there is some software problem and it is needed to send to company and take a lot of time up to two months then we came back.After two to three days we conformed to leave this mobile to for two months,and now they open the whole mobile upto its end there is some component missing they havenot specified that it is a camera component and some other.Now they want rRs2500 to repair it.We are not going to pay a singlepaisa during its warranty period.So you please make away for us in just two to three days or replace this mobile.Please make early decision and callus on [protected]. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 3 Comments | |
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nokia 3230 camera is not working
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3230 — Missing components after repair
Good Day Sir / Madam,Wish to inform the followings:
I switched off my phone model 3230 (Nokia) during an office visit but after switching on found that display was litting for a couple of minutes then going off and not getting switched on.
The set was shown to Nokia Care center Mohali (Job sheet no. 1535 dated 10/03/09). The S/E told me that problem is either with the display unit or IC had gone bad. Then he checked the set and said that IC needs replacement. The set was given to them in the morning of 10th March 09 and I was told to collect in the evening. Self called the nokia care in the evening and was told that IC was replaced but still not working. Self visited the Nokia care after above conversation on phone and was told that Power IC needs renewal. Charges will be Rs 1000/- but chances are 50-50 i.e. either set will start functioning or will become useless. Self got the set back as they were not sure. Self went to another repair shop and the mechanic opened the set in front of me and found that two IC were missing.
Self went back to Nokia Service Centre immediately thinking that the S/E had forgotten to put components back in place. But to my surprize, the S/E who handled the set flatly refused.
I have no other option but to buy another Nokia set and had already bought one.
In the meantime, self is also trying to get same repaired from outside.
Please look into the matter. Nokia is a great company and self always use Nokia Sets only.
Your prompt reply will be highly appreciated.
The following is the Nokia Care address:
SCF 70, 2nd floor, phase 7, Mohali - Punjab (India).
PH: [protected], [protected].