To
The Senior Manager (Customer Care)
Dear Sir
Greetings from Vijay!
This is Vijay from Jaipur, Rajasthan (India). I had purchased a Nokia mobile phone instrument Model No. 6085 of Batch No. [protected] on 23rd April 2007. After three and half month later from date of purchasing, this instrument making various kinds of problems like Bluetooth is not working, some time speed is very low (hangs) and screen is blinking.
Now from few days low speed of keys (hangs) as well as screen blinking problem become a permanent error. Please suggest what should I do, if there is any provision to replace the instrument or any please convey me as soon as possible so our faith in Nokia remains undaunted.
The purchasing details as per following
Name of Customer : - VIJAY SINGH
Name of Shop :- Simran Telecom, Authorized Dealer of Nokia, Sector-3, Shop No. 11, Guradwara, Subji Mandi, Malviya Nagar, Jaipur-302017, Rajasthan (India)
Bill No :- 5665
Modal No :- 6085, Batch No. :- [protected]
Date of Purchase :- 23/04/2007
In anticipation of your prompt response,
Thanking you,
Yours faithfully,
Vijay Singh
20, Nandpuri-A, Near Manoharpura,
Jagatpura, Jaipur-302025, Rajasthan (India)
Mob. No [protected]
Aug 13, 2020
Complaint marked as Resolved
Nokia 2112 — Warranty Claim
I bought Nokia CDMA mobile Model 2112 and since i have purchased this mobile phone i have got it repaired 5 or six times from autorised service station of nokia. But the problem is still existing in the mobile and behavior of the staff is also not so good. Most of the time they did'nt even give me the job sheet. I am facing so much problems. My mobile is still under warranty. I want to get this mobile mobile phone replaced as i am very very much harassed by the service of nokia care and the performance of the mobile. I request you to please look into the matter and try to solve it at priority. You can also contact me on mobile no +91- [protected]