[Resolved] Nokia 5610d — Phone returned back DEAD | |
I had purchased 5610d from subhiksha mobile on 13/03/08. The handset was working properly but the camera started giving problems so have given to nokiacare in gurgaon on 24/06/08.The executive noted the complaint in the service job sheet-"Camera does not work". I was told to check back after 15 days.I did a proper followup on my complaint. In mid july, when i visited the nokia care office, i was given back a DEAD HANDSET.Upon speaking to the ownwer/manager there, i was told that the fault lies at their end and the DEAD problem will be rectified. After that have visited the centre a no. of times but no solution was done to my handset.It was lying DEAD in nokia care office. Finally they returned me the DEAD handset on 01/08/08 stating "set is found liquid damage so its not repairable". I HAD GIVEN A HANDSET IN A WORKING CONDITION.THE EXECUTIVE WHILE MAKING THE SERVICE JOB SHEET ONLY STATED"CAMERA DOES NOT WORK". THEN WHY AM I BEING RETURNED BACK A DEAD HANDSET.I NEED AN EXPLANANATION. THE COMPLAINT IS SENT TO NOKIA CUSTOMER CARE ON 27/08/08 BUT NO REPLY IS RCVD SO FAR. URGENT REPLY IS AWAITED. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
3 Comments | |
Comments
Nokia 5610d — stolen mobile nokia 5610d
RESPECTED SIR,Myself, amol n. radke, i am the regular customer of nokia, i had the nokia 5610d musicexpress handset, it had stolen from my home at 8 to 9 am on 23rd may 2009 . its imei no is [protected], pls convey my request to to the department of concern
thanks
your customer
amol radke
RESPECTED SIR,
Myself, awadh pal singh, i am the regular customer of nokia, i had the nokia 5610d musicexpress handset, it had stolen from jaipur at 9 to 9.25 pm on 19th Dec 2009 . its imei no is [protected], and mobile no is [protected] please convey my request to to the department of concern
thanks
your customer
awadh pal singh
Myself, awadh pal singh, i am the regular customer of nokia, i had the nokia 5610d musicexpress handset, it had stolen from jaipur at 9 to 9.25 pm on 19th Dec 2009 . its imei no is [protected], and mobile no is [protected] please convey my request to to the department of concern
thanks
your customer
awadh pal singh
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Nokia 5610d — Hanging problem
Sir,I have purchase Nokia 5610D on 13.08.08 from Nokia dealer ( Pai Electronics, Russle Chowk, Jabalpur)
facing hanging problem in my set. I submitted it to nakia service center at Jabalpur on 4th Feb and 27th Feb. but not recieved upto till date. Kindly guide me to achieve my fresh handset.
Rgds,
Yashpal Tomar
Jabalpur.
[protected]