[Resolved] Nokia 7230 Mobile Phone — tampering by nokia care, bongaigaon, assam | |||
On about 22 July 2011, my handset was submitted to Nokia Care , Bongaigaon, because "0" key was unresponsive. I waited 2 hrs in the office and finally was told they would need to send it to New Delhi for the repair and it would take 2 weeks to get it back. As I was leaving station I asked for it back. I signed their job card and there was nothing given to me as record of this visit. When I came to Nokia Care, near City Garden, Sevoke Rd, Siliguri on 28 July 2011 they inspected the handset and said it had been "tampered" with so the warranty was no longer available. The repair would cost Rs 1000/- I was told. It is Nokia's responsibility to honour the warranty and return my handset repaired free of charge and functioning. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
3 Comments | |||
Comments
Why is Nokia not answering? 9 days have passed.This matter is not being settled.
Nokia is requested to contact Shanti Telesolutions (Pvt) Ltd., Sunny Tower, Ground Floor, Shop No. 04, Sevoke Rd., Siliguri - 734001, Tel:[protected] M. [protected],
Email: [protected]@nokiacareindia.com and please arrange for refund.
Thank you.
[protected]@gmail.com
Nokia is requested to contact Shanti Telesolutions (Pvt) Ltd., Sunny Tower, Ground Floor, Shop No. 04, Sevoke Rd., Siliguri - 734001, Tel:[protected] M. [protected],
Email: [protected]@nokiacareindia.com and please arrange for refund.
Thank you.
[protected]@gmail.com
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REF: Shanti Telesolutions (Pvt) Ltd., Sunny Tower, Ground Floor, Shop No. 04, Sevoke Rd., Siliguri - 734001, Tel:[protected] M. [protected], Email: [protected]@nokiacareindia.com
Customer: Cherry Densapa Devi, Gangtok, No.NC ...1672, Date 30/July/2011 Total: 900/-
Please refer to them and do the needful. Thank you.
B Narayan Deb (for Cherry Densapa Debi)