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Nokia — battery replacement

dear sir,
i have buyed a nokia x1-01 handset but the problem i faced that the battery back-up of phone is limited maximum to 42 hours but the company is giving it in written with up to 140 hours when i got through the service centre regards they refused to replace as they said that it's the maximum back-up of the phone even the battery remained within warranty period . kindly take nacessary action over it. my mail ID is: singhvishal.[protected]@gmail.com

thanks & regards,
vishal singh
Complaint comments  9 Comments     Updated: Share0Tweet0

Comments

my battery is in the list of faulty battery, i have given the battery no. through their prescibed site but from 2-3 month back there was no response from the NOKIA care centre.

Mobile phone battery — No response on replacement of battery

Sir,

As per NOKIA'S advise regarding BL-5C batteries, my mobile battery number[protected]N[protected] was to be replaced.We have registered for replacement of battery on[protected]. As there was no response to our registration, we again tried to register and during this process, we were informed that battery was already dispatched and that we should contact the nearest NOKIA dealer for replacement of defective battery. There after we contacted M/s. RK Communications, #30-5-6, Koka Chalapathi Rao Street, Durga Agraharam, Near Vijaya Talkies, Eluru Road, Vijayawada - 520 002. on 21/09/07. Now it is nearly two months since we first contacted them. We have been getting only the next dates, but not batteries since then. Every time we contact them, we are again asked to give the complete details which have already been given before. Also the party is reluctant to receive the complaint.

We are here with putting forward this complaint to NOKIA company to look into this problem for necessary solution. This may kindly be treated as most urgent.

Thanking you sir,

Regards,

V.V.Srinivas
Mobile No : [protected]

N95 — battery replacement

my name is tanu jatin
YAMUNA NAGAR
HARYANA, INDIA
i m facing problem in replacement of my battery .
i purchased N95 last month and now m facing problem in battery.
plzz replace my battery .service dealers told me that it will take 20 days but my phone is under warranty
so plz help..
well i hv Nokia N 95 handset of your repluted companu but m sry to say battery back up of phone is poor..
i went to customer care service office but they told me it will take 20 days to replace a battery..i have purchased this phone last month and i m not havin any subsitute phone.
its too long time for replacement.
My cell phone's battery No. BL-5C[protected]N[protected] is not functioning properly. It has gone deshaped and immediately after charging its shows as empty. Please get it replaced immediately. I lodged my complaint earlier also on August 15, 2007 but no action has been taken either by you or your local dealer. My Mobile Phone No. is [protected] and Land Line No. is[protected]Airtel),[protected]BSNL).

My address is 316 - Srishti Apartment, Khedapati Road, Gwalior - 474002.

Please note that in case of any accident I shall be making your company fully responsible.

I hope to have your instant action in the matter

Thanks

Diwakar Kaushik
I have bought Battery of nokia 5700 for Rs 1400 and got warranty of 6 month. They Have not given me the bill as well as are not giving reply properly.
i am purchase in5130 use one month and mobile is charging complint. pleae detail my email
battery replacement
i have given my battery for replacement to nokia service centre unfortunately i have lost the job sheet and given an FIR for the same and handed over to the service centre manager

to my knowledge FIR is enough for him to give me the replacement i had purchased this battery by paying it through credit card

please let me know the procedure to go legal in customer court

regards

kajal doshi

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