Nokia India Complaints & Reviews

SIM card rejected
Hi,

I have mistakenly with out my knowledge on what exactly the pin Number and the PUK number were meant for. I Entered wrong info as i wasn't aware of what it was nor any information is given to the user (In this case Me)..

Now the SIM is rejected and I need my SIM to be immediately activated.

Give me information and Make it activate.[protected].gmail,[protected]@gmail.com

Nokia C5-03 has design issues for touch pad
The mobile screen have a gape in the edge of the screen, so when you talk on the phone and phone come to contact with sweating ears. The sweating enter in the gap of the screen and goes to the main screen due to this a white spot appears on the screen which turns into black image, now the touch screen stop working.
When I visit nokia care centre they consider this as a physical damage and ask for Rs 1800/- for touch screen replacement even though mobile is under warranty
Purchase date: 16/07/2011
Visit Nokia care center (Prime Mall Irla, Vile parle W, Mumbai on 7th & 9th of May 2012
IMEI No : [protected]
Contact No: [protected]
mumbai

dear sir/mem,
i would like to in form you i have problem in my nokia e 5 handset that this my profile mode is not working properly so that i went in service center in west patel nagar( pillar no. 229) , your excutive solve my problem by formating the software after checking the vibration mode which is not working properly ,your excutive again checking my phone and say there is a problem in hordware , for resolving this issue you have to pay 750 rs and it will take 2 days, i think and say i dont want to solve my problem .imidieatly they told to my i solve your problem with in minute again i denied and took a my phone return and check my phone again my phone is running well ,
so i would like to say such type things happen in your service center they are making me fool , demanding for unneccessary money , so plz solve the problem of nokia custmer .

thanks and regards
ram jee seth
email id [protected]@yahoo.co.on

Dear sir,
I HAD PURCHASED NOKIA C6-01.
JUST AFTER TWO MONTHS OF PURCHASING THIS MOBILE I AM FACING A LOT OF PROBLEMS.
THESE ARE SOME OF THE PROBLEMS GIVEN BELOW,
1) BATTERY BACKUP IS TOO LOW
2) OVERHEATING WHEN USES 3G
3) WORKING SLOWLY
4) HANGING PROBLEM
5) CALLING HAS SOME PROBLEM ( VOICE IS NOT CLEAR )

DUE TO THESE PROBLEMS I HAVE ALSO UPDATED MY PHONE SOFTWARE TO BELLE
BUT NOW THE BIG PROBLEM WHICH IS IT IS SHOWING "ERROR IN USB CABLE" , "UNSUPPORTED SOFTWARE" ,
AND THEN IT SWITCHES OFF AUTO AND WHEN I CONNECT USB CABLE IT SHOWS REMOVE THE USB _-___--- ERROR IN USB AND SO....

I GAVE THIS PHONE TO NOKIA CARE BUT THEY COULDN'T SOLVE THE PROBLEM

SO, KINDLY REPLACE MY PHONE WITH A NEW SET.
NAME : DISHANT,
EMAIL: [protected]@ymail.com
date of purchased: _______________

I had submitted all my information to your mailing address [protected]@ovi.com and you seem to not take any actions rather than keep my handset in your pocket since 23rd of April 2012.I haven't heard anything from you that is why i started posting on consumer grievance site to get justice.You guys dont know who you are talking to.If you keep delaying, I know what I have to do.I will show the people outside how you behave and how dirty your service is to all consumer complaint site and social networking sites.So just be ready for that or fix my concern.The damage done on my Nokia N8 is done by Nokia itself.And now you guys want to blame me and want me to pay you for the damages you did to my phone.Well in that case I dont need your junk phone, just give me my money back and keep that toy with you.Otherwise fix it or replace it with a working model under warranty and give me as soon as possible.I am not going to pay any more for any Nokia toy ever in my life.
Details regarding the phone:-

Brand & Model: Nokia N8-00
IMEI Number: [protected]

My Details:-

Name: Saliq RS
Contact Details:[protected]
Email:[protected]@gmail.com

Dear Sir ,

My self vikram shrivastav working with gaurav international 198 , Udyog Vihar , phase - 1 Gurgaon i lost my cell phone Nokia 5233 alongwith my postpaid Sim number is [protected] by yesterday.Need new connectuion on same number [protected].Requesting you please provide me new sim on my billing address Attention - Vikram Shrivastav.

Please contact me on my office landline no. Direct[protected] , reception[protected] , [protected]@richagroup.com , [protected]@yahoo.com.

I would like to thanks in advanced for great help.

Best Regards ,
Vikram Shrivastav

Dear Consumer Court sir,

Subject :( Nokia N8 a bad choice that I opted and is good for nothing now and careless service that destroyed it)

Details regarding the phone:-

Brand & Model: Nokia N8-00
IMEI Number: [protected]

My Details:-

Name: Saliq RS
Contact Details:[protected]
Email:[protected]@gmail.com

I am writing this complaint about Nokia since I am left with a merely functional Nokia N8 which was indirectly destroyed by Nokia each time a service was carried on it. I am ashamed that I had paid my hard earned money on this useless gadget which never did any good to me. The phone was defective from the first week of its purchase. The Nokia people took advantage of my less sound situation and put my phone for service within the first month instead of replacing my phone with a fully functional one.I didn’t have the opportunity to use the phone or the phone did not function as it should for at least a day. I wonder why a reputed brand like Nokia, would degrade itself by selling off a bull gadget like the N8 which is good for nothing at huge prices. I bought it looking at its specification at www.gsmarena.com but once I bought the N8 handset it changed all my good impression about Nokia.The N8 is the worst among Nokia phones that I had purchased. Not only did it tear my pocket but did a lot of harm on me and killed my piece of mind. Now my N8 is sitting in my Cupboard shelf idle. Thought of giving it off but nobody wants it. I suggest Nokia to stop producing Uganda stuff like the Nokia N8 and spoil their brand name. I am also writing this to let the readers know the Nokia N8 is not worth even a penny. Let me relate the hardships I had to go through once this toy stepped into my life.
I found that the 3.5mm audio jack on my Nokia N8 was not functioning out of the box just a week after the purchase of Nokia N8.I ran into the Nokia store to get a replacement and they denied any replacement and told me that they would fix it and asked me to come a week later. I got the N8 after a week and when I got the N8 it was nothing like the new one any more it looked like an N8 that has been roughly used. I was sad that I submitted cute N8 for losing its freshness and ever since then the phone had one or the other problem. The Nokia people literally f my phone and made it worthless like a ###.

After that I found that the phone would get hung almost every day and I had to restart it to bring it to life. I had felt, many a times to step into Nokia care and throw this stupid N8 on their face whenever it missed my important calls and the anger that I paid so much for this perfect toy "The N8".Readers don’t buy this and kill yourself, life would be better without it. I suggest you can go for HTC Vivid or Samsung Galaxy S2.I am going to tell all my friends on face book and let the other people know that the N8 is a total waste, before someone unknowingly buys it.

I request Nokia to stop production of this N8 and redesign the N8 if they can because the present N8 is good for nothing and If Nokia wants to take a look at consumer grievance like the one I have, I can demonstrate the defects that I have come across. So people like Elope can at least take up this challenge and make customers happy. I am not at all happy with the N8 and also the worst ever service carried on it.

I submitted the phone again due to the above said faults and after I got it, it is worse than ever now and the screw was loose at the bottom and now the case sometimes comes out and I do not have screw driver to tighten it and if I need to use the phone, I have to hold it tight in order for it to work. It is just ridiculous. Want a replacement from Nokia for any other Smartphone that works or a working Nokia N8 or I need my money back.

Consumer Court Sir please helps me since Nokia is not helping me. Now Nokia does not deserve any dignity. They have played me all these days and they need to be brought into trial. I have all the proof of purchase and whatever you need with me. So you can contact me by Email or by call.
Again my Nokia N8 is sitting with Nokia Care since 23rd April 2012 and Nokia has not taken any actions to help me. My phone is still on warranty and Nokia wants money from me again for the damages they made. This is not a good way to treat customers. Please sue Nokia for denying service to me.
Saliq

i bought a new nokia 500 .but from day onwards it starts giving some problems.it switch off's automatically.suggest a solution to dis problem..

I HAVE PURCHASED NEW NOKIA MOBILE C2-03 ON 24TH OCT.2011 WITH A WARRANTY FOR ONE YEAR, UNFORTUNATELY THE MOBILE PHONE BECAME VERY ERRATIC,THE TOUCH SCREEN PAD HAS BECOME VERY FAULTY,WHEN I VISITED THE NOKIA CARE CENTRE,I WAS TOLD THE TOUCH SCREEN PAD IS FAULTY AND WE WILL HAVE TO REPLACE IT AND IT IS NOT AVAILABLE AND PROBABLY WILL TAKE MINIMUM 15 DAYS , THEY OFFERED ME A BASIC MOBILE AS A STANDBY UNFORTUNATELY THE INSTRUMENT THEY OFFERED WAS SO BAD HAVING RUBBER BANDS AROUND THE INSTRUMENT,AND THE LANGUAGE WAS VERY ROUGH BY THE SERVICE PERSONAL.
I WONDER WHY IT SHOULD TAKE THAT MUCH TIME, AS A MEDICAL DOCTOR IT IS VERY DIFFICULT TO MANAGE WITHOUT MOBILE,AS MY MEDICAL FACULTY IS EMERGENCY ALL THE TIME.
NOKIA CARE, JAIN TELECOM, SOLAPUR NCC503_504867 AND THE JOB SHEET NUMBER[protected]/120509/46 DATED 9TH MAY 2012
PRODUCT CODE 059K4Z2 ESN/ IMEI NUMBER [protected] WARRENTY REF,NO. GLBINY[protected]

INFACT AS THIS IS INSTRUMENT FAULT AND THE PROBLEM ARRIVED IN WARRANTY PERIOD THEY SHOULD HAVE REPLACED THE INSTRUMENT BY NEW ONE . AS THIS IS THE STRATEGY ALL OVER THE WORLD

Dear Sir/Madam, I'm Naveen. I bought a Nokia C2-03(White) mobile for my father about 7 months ago. Unexpectedly the touch screen didn't work properly.Then I filed a complaint at the Nokia Care near Periyar Bus Stand in Madurai 1 month ago. They said that the mobile will be serviced within 10 days. But till now there is not even a single response from them regarding Service. I couldn't use the mobile for urgent purposes. So please help me to get my mobile serviced as early as possible.
Thanks...

Hi, myself tauseef shaikh, I am using Nokia cell phone for over a decade nw, but the after sales service provided by nokia is just terrible to explain. 3 months back I purchased new Nokia X7 device and within 1 week it started restarting and giving start up problems. My device has been sent to repairs by Nokia care centre for 3 times to there so called factory for a period of 15-20 days on average every time but of no use. How can nokia co. Be so careless wen it comes to after sales service. Again my cell is giving the same problem.

I have nokia 500 which is updated from nokia anna to nokia belle. Now i cant install/use applications in my phone.
when i asked to nokia care they said belle wont support many applications. I asked them to revert back to anna os , but they said they dont know how to revert back to older versions. When i asked to finland nokia care, they said downgrade is 100% possible but we dont know what about in india. So please help me to downgrade to older version

Subject: No Proper service provided by the customer care even when the cell phone is in warranty period.

I bought this Nokia Lumia 710 handset from Dev Sales Maninagar Ahmedabad India.

I have got Nokia Lumia 710 in about mid February and Since the first day there was a problem of phone ie “not getting disconnected leading to extended call timings which increased my phone bills.”
Also I got this Nokia Lumia 710 expecting it to be brand new box pack phone but like the handset is behaving I feel I have bought a second hand used cell phone which is no good.
And also when on a call sometimes the phone used to get disconnected. I gave it to Nokia care since I face this problem for 15-20 days.
I
Then they gave a excuse that it needs software updating and returned the phone to me after 9days.

Now after using for another week , problem faced during the week were that calls disconnected while in conversation and internet error and hence I complained to the dealer, I got a call from Hemant Shinde on 28th April Gujarat / Ahmedabad sales head and he started giving me explainations tht the handset is ok only the there is sim problem and so try this time may be it will work"
Now I was upset yet I was waiting that they will help me instead I ddnt get any call nor from the dealer that is Dev sales Maninagar that the handset is done on 8th May 2012 I called Hemant Shinde again for the same issue and told him that is not done if you said the other day that the handset is ok then why ddnt I get the phone back the next day itself and I have to call asking for the phone so I said I want a full refund for the phone so he made me speak to Mr Prakash Rami Nokia Care centre Arihant Com Maninagar and this guy gave me the same stupid excuse that you should try using this phone as it sim problem.


I said I will not buy any of your excuses anymore because everytime you give a new reason for this handset not working.
He ddnt reply anything to me, I think he is not capable enough to be on a position he is right now coz he ddnt have any answer to my issue, he doesn’t care what problem I have to face for not using my phone and using other handset and coping contacts to other phone every other week.


So I want a answer from the Nokia Area Sales Manager, that

“ When you have to make sales you sweet talk people and when it comes to customer services you give this crape services”???????????

Give me one reason why I should buy Nokia for this crape service and for these kind of arguments.

Im a working women I donot have time to call every other day for my phone and my job is totally dependant on phone calls and emails and messages which I should actually ask for compensation.



"Now the issue is first time it was software problem, this time it is sim problem."


I said" I wanna make it very clear that I have not taken this expensive Handset for experiment if you want to experiment send it to your research department.

So I wanna make it very clear that I wanna refund of this handset.


And also I will advice everyone that never buy NOKIA coz there are smart in selling but they have customer services.


I have lost trust in Nokia.


I want answer to my question and please issue a refund as I am not interested in using Nokia anymore.

hi this is nandyala hari krishna

subject : regarding loss of mobile and sim

i lost my mobile yesterday when i was on the way to hyderabad i request vodafone to block my number [protected] so that i can have my sim replaced i will be very thankful if you block the sim as soon as possible. my number is [protected].

address:
cera sanitary ware sanathnagar,
hyderabad, adj. to fci godowns
godown no: 4a opp. to fire station

sir,
regarding the subject i am living in udaipur as a student in pacific institute of managemet and technology in mba pgdm2 semester my moble number is [protected] was lost last night[protected]:30 pm at neelam restaurent , bohra ganesh mandir udaipur for privacy reason i recover my sim number [protected] and want to track my mobile by imei number of my mobile nokia x2-01 silver colour
the details are
model x2-01
imei no [protected]
puchase date[protected]
puchase from - kashwani sales nokia authorised dealer
mangalpura jhalawar 326001

Respected Sirs / Madame,
On 05.05.2012 at Ticket Booking Counter Bhilai POWER HOUSE BHILAI Railway Station, Distt- Durg (Chhattisgarh) at around 4.45 PM while I was in the process of buying train ticket some body has stolen / lost my Mobile Phone Hand set : Nokia Model 2700 Classic , IMEI No: [protected] bearing BSNL Phone No. [protected] (Donimalai Township 583118 , Distt-Bellary , Karnataka ). The complaint was registered at Govt Rly Police at Raipur Railway Station on 5.5.2012 at 8PM (Pl refer attachment). The Purchase receipt of Mobile Phone is also attached: Bill No. 42351 , Book No. 424 Dt 25.02.2010 , M/s Naresh Electronics (India), 157,MCD Market, Karol Bagh, New Delhi-110005.
Please do the necessary action to avoid misuse. Sir , I wish to continue the same number as it is very vital no for self as well as for my employer i.e. NMDC Ltd. A PSU under Ministry of Steel, Govt of India.
Thanking You for kind co-operation ...
Regards
OPSahu, Manager (Mechanical)-HRD
NMDC Ltd.,
Donimalai Iron Ore Mine Donimalai Township
Taluk- Sandur , Distt- Bellary (Karnataka) , PIN- 583118
C/O -Mobile No:[protected](Temporary)
Office Ph / Fax :[protected]
Mail Id : [protected]@yahoo.com, [protected]@nmdc.co.in ,
[protected]@gmail.com

sir/madam
i have purchased nokia E6 before six month.at the time of purchasing after 2 or 3 days set going to hang & network problem. i have contact your authrized service center at tilak nagar . after three days i have collect my set but prolem was as it is. next day i also contact service center & register complaints online to.after 7 days they change my set .after collecting set problem was not solve.
i am just fedup with my problem what i will do.
Have i done a mistake to purchase NOKIA E6.

PLEAS GIVE ME PROPER SOLUTION AGAINST THIS PROBLEM. I DON'T WANT TO USE NOKIA E6 MORE.SO KINDLY EXCHANGE MY HANDSET.


REGARD
MUNNA KUMAR THAKUR
[protected]
[protected]
[protected]

phone got lost with uninor sim nokia n-85 uninor no. [protected]

Dear Sir
my phone is locked so i have required puk code so plz issue me PUK code as soon as possible..

Thanking you
Renu

renubisht.[protected]@gmail.com

Nokia job sheet no[protected]/1390. Dt. 1/5/2012 , I had went to change the housing of my mobile x3 02 ,they said. It will take half an hour , when they opened then they said it will take time after that next day they are giving the used housing and saying I have no another housing it will take 25 days and now they oppend it and giving with my old housing and phone is not working . So Please check it as urgent as possible