[Resolved]  Nokia — Recuring Problem with N80 Nokia Mobile. Customer care not taking this in Repeat Job

I owned a N80 nokia Mobile. One month back i have problem with N80 mobile key not functioning , System halt , Mobile Speaker not workin [ No Audio from receiving end]. I made repair and Nokia Care Faridabad asked me 3700 Rs as repairing charges. Now i m facing the same problem after One month. But they are not taking my mobile as Repeat Job and they are saying it is PAID job.
Last month when I paid Rs. 3700 they did not tell me the details of fault and they gave me receipt only on DEMAND. Receipt seems to be FORGED as it says N80 Mobile Repair Rs. 3700 no breakup is present in Receipt. To whomsoever it may concern please look into it

Job Sheet No.[protected]/071119/16
ASC 084_343506
Lalit Sharma
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Aug 13, 2020
Complaint marked as Resolved 
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my phone is NOKIA N80 and my battery is BL-5B. I'm just curious why my battery is very easy to drain. i have already bought two new batteries but the problem is still there. all i want is to know if what will be the number that i will type on my phone to know the solution of the problem or just give me the solution as soon as possible please.thank you. I'm waiting for your positive response.
I own a N80 mobile and i am also facing the same problem of battery drain.I purchased an additional battery to maintain my mobile for a period of 24 hrs a day.Later i found that the problem arises when any of the features remian open /on ( eg blutooth, camera, etc.) i found out a way to increase nettery back up.
keep press on menu key for two seconds.a popup menu will appear displaying active applications.Switch of all items except stand by.You will get more battery backup."THE THUMBRULE IS THAT MAKE SURE THAT ALL APPLICATIONS ARE KEPT OFF WHEN NOT NEEDED"
I am sabastian varghese purchase nokia 5233 on 30th july from mobile shop Mr.Rajiv s shop situated inside the LITTLTWORLD MALL on first floor. On first august there was a problem (in the bottom there was a line always appear in the screen. I contacted on the same day with all the fittings to the shop. they refuse to change the piece. they say that tghey will repair the mobie and wait for five days. Is it the correct way ? I already upset for this matter. My mobile no is [protected] and [protected] COMPANY SHOULD RESPONSIBLE FOR THIS.NOKIA IS ALWAYS BEST IN THE WORLD. WHAT IS HAPPENING NOW. MY CELL PHONES IMEI NO IS [protected] ITEM NO IS 002RSMS MY EMAIL ID IS [protected]@sify.com. I think company wuill take a action immeadiately. NOKIA IS NOKIA ONLY. I TRUST WITH NOKIA ONLY. i thik so that company shold replace my repaired piece immediately.THANKS .MY ADDRESS IS SEBASTIAN.V.B/3 ANNAPURNA CHS GROUND FLOOR, PLOT NO 04, SECTOR 21, KHARGHAR NAVIMUMBAI, MAHARASHTRA, INDIA. .I AM AWAITING COMPANY REPLY AS SOON AS POSSIBLE.

Nokia / Mobile N80 — Camera

Purchased Nokia N8 AB10K bearing IMEI No. [protected] ON[protected] from Samarth Lifestyle Retailing, New Delhi as per bill No. 1079.

On Jan 10, 2012 wrote to Nokia about complaint which they acknowledged through Service Request no. 1-[protected]. But till date no reply / clarification from Nokia side.

Background:
On 21 Dec 2011 gave the above mentioned set for repairing at Nokia Care, Kankarbagh, Patna, Bihar as its camera became defective. Next day I was informed that as camera can’t be repaired so it has to be sent to Gurgaon HO.
Around 4th Jan got a call that as camera could not be repaired so HQ has sent a new Nokia N8 as its replacement.

I need few points to be clarified from your side:

1.New N8 bearing IMEI No. [protected] was handed over to me without any ownership paper. When I asked for the paper they said its online. How I will prove my ownership without any paper? So please provide it.

2.Earlier phone model was N8 AB10K. This one seems different. If true then why earlier model was not given.

3.All contact numbers, photos & videos gone with the old phone. At the time of handing over old phone I asked whether the phone will be formatted, the person said that no, it will not be formatted as problem is in camera not in software. Can I get my data back?

Looking forward for reply as soon as possible as already Nokia has taken more than enough time to reply in writing.

Thank you,

N.K.Prasad
[protected]
[protected]@indiatimes.com

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