[Resolved]  Nokia - C5 — Problems in Nokia C5

Address:South West Delhi, Delhi

Dear Team,

I bought my Nokia C5 around one month back. I am facing following problem in this set.
3 times I visited Nokia care and last time my set sent to back office for repair but all problems continued and also facing more problems.

Old problems
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a) Ringer Volume low, missed many calls (Since 2003 I am using Nokia phones but never faced such problem in any Nokia set, in my family using 6-7 Nokia phones)
b) Incoming/Outgoing Audio Volume low, even on speaker, very difficult to hear without hands free
c) Call time phone heating
d)*** During Call, too much stress in ear just after connecting and very difficult to talk even 1-2 minutes. Checked with other Nokia phone no such Problem, even asked my friend to use set and they also complained about same problem.


New Problems in last 4-5 of days
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* Set is not properly assembled after last repair it is having loose connection.
* Whenever I am setting time after 10-15 minutes its coming back 5:35 A.M., I removed all my alarms even after that problem continued
* Today morning I tried hands free but is also not working, while connecting hands free with set no action and I am not able to listen anything.


I am totally pitched off, invested INR 8K in this set and visited Nokia care 3 times and every time I informed that problem is fixed and problem remain same.
* I need permanent solution of all above problem, for me it seems that this set is defective and it should be REPLACED immediately.

Please help me in getting resolved above probelms in my set or get it replaced.

Regards,
Sanjay Kumar
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

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hello i have a nokia c5 handset and in this mobile office is not registered version. how can i make complite office.
i totally disagree with this complaint because nokia c5 is one of the best mobiles launched by nokia under the range of 10, 000. your mishandling and using the phone too roughly like a pet is the problem . one of the problem of c5 is its volume. i agree with that .its back speakers are not so clear. but c5 is a great phone overall. please forgive me if i hurt u thanks.
I am facing the same kind of issues with my c5, please call me and we wil discuss this. We must put a consumer court complaint for nokia. I shall tell u the procedure. [protected]
i agree with this complaint. I have purchased nokia c5 just a week ago and already I just cant receive any calls. Whenever I get or makes a call the other party can't hear my voice but I can hear them. I have used Nokia phone for the last 8 years even my family members use nokia phones but this type of problem none o[censored]s have faced earlier.Only when I put a headset I can speak.
I have purchased Nokia C5 after 2 months its touch screen not working.
I have purchased a nokia C2 2 months ago but I have not satisfied with battery backup.
My nokia c5 tells me I have 4 incoming texts when there is only 1. It turned off all incoming sound for notifications. It no longer puts capitals at the beginning of sentences when using predictive text. Spooky.

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